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Hotel Excelsior

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1 room 2 adults 0 children
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Hotel Excelsior
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284 Reviews from our TripAdvisor Community

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Showing 41: English reviews
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Reviewed 4 days ago NEW

To be honest, after reading the reviews for this place I was a bit scared. However, the hotel, if the rooms are cheap (I booked with airmiles) it's not bad at all. Yes the room is dated, and the mattress is the plasticy sort you find in a hospital. But it was clean, water is hot, the towels were changed...

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Helpful?
Thank Chedders7
Antibes, Provence-Alpes-Côte d'Azur, France
Reviewed 5 days ago NEWvia mobile

I was visiting Lisbon with my family and we've booked a 4 beds room. It was nice and clean. Unfortunately, mold spots are present on the ceiling on the bathroom, but I know that humidity is really high in the town so I can understand. Not pleaseant but not a real issue. Hot water is working well. Heating works great...

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Helpful?
Thank Fabiola P
Cardiff, United Kingdom
Reviewed January 7, 2017

My Husband & I stayed here New Year's Eve .check in is stated as two o'clock we Arrived early & was given a room straight away but it hadn't been cleaned from previous guests but this was sorted within a couple of hours we just left our bags & went to explore.I'm not sure it's a 3 star hotel but...

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Thank goodyhoo
Kiev, Ukraine
Reviewed December 28, 2016

Very good location. Close to the Marquis de Pombal metro station. All city central part in foot distance. Upper floors have a good view. My room had a view of the office building. Breakfast in hotel is good. Sorry, it's no delicious yogurt, salmon, etc. Just good breakfast. Furniture in the rooms wants to be updated, bathroom furniture, tiles wants...

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Thank namesmile
Reviewed November 14, 2016

Placed nearby main Lisbon streets to start visiting, Excelsior gave us a good overall service along with kindful staff attention. We could park our car in one of some reserved places for it, and taste a good breakfast in the average equipped buffet. Bedroom included all the necessary amenities too, so we'd return to Excelsior if (as in the case)...

Review collected in partnership with Muchoviaje
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Thank PYC I
Calgary, Canada
Reviewed November 9, 2016

Imagine when i arrived from the airport in the evening to check-in to hear from the receptionist, that they canceled my booking. Their excuse was that my credit card got cancelled. However I used it an hour later at an other hotel and it worked perfectly! What made me suspicious that they said, sorry no other rooms are free; so...

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Thank Martin E
Tel Aviv, Israel
Reviewed November 9, 2016

The hotel is located in a central location which is great. Breakfast is very poor and no vegetables at all. Comfortable beds and large rooms. The staff was mostly fine except for one receptionist. value for money it's good.

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Helpful?
Thank rubiashkenazi
Brussels, Belgium
Reviewed October 10, 2016

I lost my wallet in a night in my room, and there wasnt anything for loosing. it must be stolen from room at night. I have asked when i know there wasnt my wallet they said there is not anything. I informed police about it.

Review collected in partnership with Amoma.com
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Thank Agil M
Reviewed October 10, 2016

Excellent location but everything else very very poor. No comfort, badly needs refurbishing, noisy, air con but no remote controls to put it on. Room service advertised but no room service available. Breakfast ---- no fresh fruit, yougurt, no choice of fruit juice and no fresh milk . All these I would expect at a 3* hotel

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Thank Liz P
Porto, Portugal
Reviewed September 28, 2016

Very well located (near the subway station at Marquês de Pombal), clean and comfortable rooms, and great service. The only problem is the breakfast that does not offer a wide variety, only coffee, milk, bread, cheese, ham, egg, and an artificial juice.

Review collected in partnership with Amoma.com
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Thank Marckelson S
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hotel Excelsior

Address: Rua Rodrigues Sampaio 172 | Coração de Jesus, Lisbon 1150-282, Portugal
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $51 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Excelsior 3*
Number of rooms: 81
Reservation Options:
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Also Known As:
Excelsior Hotel Lisbon
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Excelsior staff and other travelers.
1 question
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Questions? Get answers from Hotel Excelsior staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Inspect room before acceptance at booking in”
 of 5 bubbles 266lizp, Oct 10, 2016 | Read review
“I was staying at the apartment 511 which was perfect. I believe the hotel does not have problems with noise.”
 of 5 bubbles marckelsons, Sep 28, 2016 | Read review
“Take triple room”
 of 5 bubbles honeymneh, Jan 7, 2016 | Read review
“On sixth floor. Great view and has a balcony.”
 of 5 bubbles AlanH20131991, Jan 1, 2016 | Read review
“Choose another hotel”
 of 5 bubbles 307ruiv, Dec 22, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question