Hotel Santa Justa
2,252 reviews
#17 of 294 Hotels in Lisbon
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Rua dos Correeiros, 204, Lisbon 1100-170 Portugal
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
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360
Panoramas (46) Room & Suite (506)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 08/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Santa Justa
Updated 08/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#17 of 294 hotels in Lisbon
Location
Cleanliness
Service
Value
Travelers' Choice
Santa Justa HotelDesign Boutique 4 stars Hotel located in the commercial and financial center of Lisbon A Baixa. Also located in the surroundings of one of the most famous monuments in the city the “Elevador de Santa Justa”.Its excellent location between Praçca do Rossio , Chiado and Praçca do Comércio, allows Santa Justa Hotel to offer its guests the best shopping and cultural attractions.Besides the surroundings tranquility, courtesy, elegance and comfort are the charm and grandeur of the Santa Justa Hotel. Enjoy the light, enjoy the history, enjoy Lisbon, enjoy Santa Justa Hotel.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Children's television networks
Airport transportation
Baggage storage
Concierge
24-hour front desk
Wifi
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kid-friendly buffet
Snack bar
Wine / champagne
Car hire
Taxi service
Newspaper
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Private balcony
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Bottled water
Iron
Laptop safe
Minibar
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, French, Spanish, Portuguese
Location
Full view
100Great for walkers
Grade: 100 out of 100
655Restaurantswithin 0.3 miles
206Attractionswithin 0.3 miles
Contact
Rua dos Correeiros, 204, Lisbon 1100-170 Portugal
Name/address in local language
Getting there
RossioLisbon Metro2 min
Baixa/ChiadoLisbon Metro3 min
Rental CarsSee rental cars from $9/day
2,252Reviews63Q+A100Room tips
Reviews
Traveler rating
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- 57
- 11
- 4
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Popular mentions
Joe Kay wrote a review Nov 8
Our stay was great, nice location, immaculately clean room, great breakfast, staff service was professional, very kind. The restaurant has a range of food to choose from, steak was brilliant. Thank you so much. J Kayumba
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Date of stay: November 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
It is a very good hotel located in the city center, the rooms are beautiful and pleasant, beautiful view, good bedding, practical bathroom, the cleaning is impeccable and the sanitary barriers well respected, the breakfast is excellent and the staff is excellent. adorable, the only problem is that each time we returned to the hotel we were verbally attacked by the restaurateurs located opposite the hotel, it was really unpleasant
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Date of stay: September 2020
Value
Service
Sleep Quality
1 Helpful vote
Helpful
The hotels location is perfect for a city trip. The room is very modern and well equipped. The checkin was friendly and efficient. We got a complimentory small bottle of port wine and two warm pieces of pasteis de nata. We really loved them, thank you very much. Unfortunately our room smelled weired from the sink. The rain shower was unusable until I cleaned it myself from limescale. Not that a big deal but it does not fit to the class of hotel. But it got very bad when we went to breakfast. The waiter was not very informative so we found out that we had to pick a free table on our own. We could not be safe if the table was already cleaned and desinfected. As we noticed they do not clean tables anyway after each guest. Next we had to figure out that we had to pick our juices and coffee on our own from a public table. So this means narrow queueing with other guests that do not all wear masks over open juice cans. Next every guest touches the buttons of the coffee machine. BTW noone ever checked if we desinfected hands before entering the restaurant. Glasses, cups and coffee spoons are free to touch and cough on from any guest. All together this a no go in these times.…
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Date of stay: September 2020
Value
Location
Service
2 Helpful votes
Helpful
Response from Hotel Santa Justa, Diretor-Geral at Hotel Santa Justa
Responded Oct 1, 2020
Dear Mr. Angelo, Thank you for your comment, is extremely important as help us to improve and do better! We have analysed all points that you describe and regarding the room, unfortunately, due to our privileged location at the city center, we have punctually some problems concerning the smell on the sinks, this only happens sometimes and in some rooms due to the rising tide of Tejo River. We can’t control this type of situations that is why if you have passed this information to our team we could advise you to change to another room. Regarding the limescale in the rain shower we are surprised as this don’t match our cleaning standards and we have passed to our housekeeper and make sure this don’t happen to another guests. Concerning the breakfast we would like to inform you that we are adapting all services to this new covid-19 reality and after the reopening this is the first complaint regarding the safety and cleaning new measures in our Hotel. After discussing with all people involved on the service that day, we could identify the problem and act immediately so doesn’t happen again. Please accept our most sincere apologies, we would like to have the opportunity to have you staying again with us so you can change your opinion and realize this was a one-time situation. Kind regards from Lisboa, Hotel Management
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We have chosen this hotel in advance because it was the best starting point for all our activities due to its location in the old town! To the surprise of my girlfriend, who I wanted to propose to, I contacted the hotel. Every single member of staff was self-sacrificing, incredibly friendly and emphatic at all times. With great effort they gave me many great suggestions and also established contact with local tour guides for the realization of my wishes! At the end of an unforgettable day for me, they also decorated my room with rose petals, put champagne in the fridge and even gave us another bottle of champagne the next day. We were really surprised how friendly and laborious the service was there! Right at the beginning they gave us a map and explained all the possibilities, what we could visit and where it was nice. The tips were fantastic ! The food was mega delicious and the rooms were top ! Every day we got new bed linen and a completely clean room ! Despite the location in the middle of the city we didn't hear a single word through well insulated windows ! We seldom felt so well cared for and would come back anytime! Thank you very much for an unforgettable vacation with a perfectly tuned proposal for my girlfriend, which the hotel made possible for me !…
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Date of stay: September 2020Trip type: Traveled as a couple
2 Helpful votes
Helpful
bevgui wrote a review Sep 2020
Everything was just perfect and wonderful, especially the bathroom, the welcoming gift, the location, the breakfast, the free drinks in the fridge and of course the service. This is definitely a place I will visit again.
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Date of stay: September 2020Trip type: Traveled with family
1 Helpful vote
Helpful
PRICE RANGE
$116 - $269 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictLisbonBaixa, Rossio & Restauradores
NUMBER OF ROOMS
55
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Claim Your Listing Frequently Asked Questions about Hotel Santa Justa
Which popular attractions are close to Hotel Santa Justa?
Nearby attractions include Castelo de S. Jorge (0.3 miles), Escape Hunt Lisbon (0.2 miles), and Wild Walkers (0.07 miles).
What are some of the property amenities at Hotel Santa Justa?
Some of the more popular amenities offered include free wifi, a lounge, and airport transportation.
Which room amenities are available at Hotel Santa Justa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Santa Justa?
Guests can enjoy a lounge, free instant coffee, and a snack bar during their stay.
Is parking available at Hotel Santa Justa?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hotel Santa Justa?
Conveniently located restaurants include Scoop 'n Dough, Solar 31 de Alfama, and Floresta Das Escadinhas.
Does Hotel Santa Justa have an airport shuttle?
Yes, Hotel Santa Justa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hotel Santa Justa located near the city center?
Yes, it is 0.04 miles away from the center of Lisbon.
Are any cleaning services offered at Hotel Santa Justa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Santa Justa?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to Hotel Santa Justa?
Many travelers enjoy visiting Mosteiro dos Jeronimos (3.8 miles), Castelo de S. Jorge (0.3 miles), and Panteao Nacional (0.7 miles).