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Hotel Santa Justa

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Traveler (899)
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About

#27 of 341 hotels in Lisbon
Location
4.9
Cleanliness
4.8
Service
4.7
Value
4.4
Travelers' Choice
Santa Justa Hotel Design Boutique 4 stars Hotel located in the commercial and financial center of Lisbon A Baixa. Also located in the surroundings of one of the most famous monuments in the city, the “Elevador de Santa Justa”. Its excellent location between Praçca do Rossio, Chiado and Praça do Comércio, allows Santa Justa Hotel to offer its guests the best shopping and cultural attractions. Besides the surroundings tranquility, courtesy, elegance and comfort are the charm and grandeur of the Santa Justa Hotel. Enjoy the light, enjoy the history, enjoy Lisbon, enjoy Santa Justa Hotel.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Children's television networks
Airport transportation
Baggage storage
Non-smoking hotel
24-hour check-in
Parking
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Snack bar
Special diet menus
Wine / champagne
Car hire
Taxi service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Soundproof rooms
Room service
Safe
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, French, Spanish, Portuguese

Location

Rua dos Correeiros, 204, Lisbon 1100-170 Portugal
Name/address in local language
Hotel Santa Justa
2,556Reviews68Q+A100Room tips
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Helen Connor wrote a review Apr 14
Ottery St. Mary, United Kingdom27 contributions10 helpful votes
+1
Just about one of the best hotels we’ve stayed in; honestly could’ve fault much at all. We arrived at the hotel late (due to delayed flight), tired and (in my case), extremely grumpy. Reception were kind and efficient, giving us some flavoured water to drink. We had booked a double comfort room which was on the 3rd floor with french doors that overlooked the street but the room was so quiet; we were never disturbed by notices at night at all. The aircon was very efficient, however it was lovely to be able to have fresh air sometimes. A nice touch that 1st night was a box of pastel de nata and a small bottle of port! How kind. There were excellent black out curtains too and the mattress and pillows were really comfortable. We stayed for 3 nights and slept brilliantly each time. The shower is the most powerful I’ve ever known and there were really good toiletries and huge white fluffy towels. The room had plenty of wardrobe and drawer space plus hooks here and there (why don’t more hotels have them? So much easier to hang coat, hats and nightwear in my opinion) A safe is integral and easy to use.Cleaning was excellent and daily service efficient and friendly. A real surprise was that all the drinks in the mini bar were actually complimentary. This hotel is brilliantly situated near to the Rossio metro and close to the commercial square; everything is well within walking distance or close to transportation. We also used the local taxis and were extremely impressed with the prices; we went from parc de figuera to the cathedral area for 6 euros and were quoted 12 to go as far as the monastery near Alfama. The reception staff were very helpful with what to do and how to get to places’ even advising not to go to somewhere as it was difficult walking which I really appreciated. We ate in for one evening when the live Portugese music trio played FADO. The food was a set menu due to the entertainment but we happily tucked into a delicious stuffed chicken crease and steak. It was really good; beautifully cooked. The entertainment just wonderful; highly recommend watching this! Happens Tuesday and Thursday and the group are very friendly and happy to chat to you about this traditional folk music and boy are they all talented! We were pleased to have eaten in the hotel and would have liked to have sampled more on the main menu which looks great. Breakfast is buffet style with lots of fruit, yoghurts and a delicious granola (made in house we thought) plus hot foods with eggs and bacon etc too and plenty of continental fare. (We wish there had been more mushrooms available though) The kitchen staff work really hard and everything is kept spotlessly clean and the food is hot. We felt for them when individuals ignored the closing time of 10.30 and wandered in expecting to still be waited on and things to be available when clearly staff needed to be preparing for the lunch serving…..heyho! One of the most thoughtful things in this hotel is the flavoured water left out and replenished all day. When you’ve been touring ll over Lisbon and come in tired and hot, there is a peach and coconut, lemon or cucumber flavoured water plus little cakes or fresh fruit to help yourself to. A really nice touch! We weren’t flying onto the Azores until later on check out day and the hotel kindly let us stay in our room until 1pm so we were able to shower. We left our luggage safely at the hotel while we went and found a fabulous lunch (Prima Pasta which is in walking distance but away from the main tourist areas; highly recommended!), and then returned to await the pre booked taxi which the hotel reception again arranged for us at a fixed price rate of 25 euros to the airport. The only thing we mentioned (not really a criticism as it is picky), was a decorative hanging light which dangled over the bedside table and telephone; it was fixed to hang so low that you couldn’t manoeuvre under or around it…..but it certainly wasn’t a deal breaker. We’ve stayed in many places around the world but haven’t felt so happy with our choice of accommodation. We’re looking forward to another night in Hotel Santa Justa on our return flight before going home.
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Date of stay: April 2024
Value
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Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: There is no hotel lounge although you can sit in the comfortable restaurant area
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Redstone-MB wrote a review Sep 2023
Oakville, Canada34 contributions20 helpful votes
Hotel's Favorite
This hotel was excellent in all ways. The location is awesome. 1/2 block walk from where the uber drops you off. Rooms were awesome and breakfast was wonderful. They had music sometimes and we had drinks at the bar. Our morning waitress Olga was amazing and had great advise. Our night time bartender Nunu (?) was awesome
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: The local area is awesome but touristy. A few blocks away is some locals restaurants and bars.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hotel Santa Justa, General Manager at Hotel Santa Justa
Responded Oct 26, 2023
Dear guest, We are very pleased to read that you experienced lovely holidays during your stay with us. We truly appreciate your opinion about our team members and we are glad that you enjoyed their service. Thank you very much for taking time to share your feedback and we hope to welcome you again very soon. Best regards, Equipa Hotel Santa Justa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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John R wrote a review Apr 11
1 contribution
Great location. Enjoyed restaurant with fado show. Great breakfast and staff, especially Ronaldo very helpful. Loved access to the river and the Se. Walking the surrounding hills challenging but found lots of great nuggets, including restaurants and oldest bookstore.
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Date of stay: April 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Santa Justa, General Manager at Hotel Santa Justa
Responded 5 days ago
Dear John, Thank you very much for choosing Hotel Santa Justa Lisboa for your recent stay here in Lisbon and for taking the time to share your feedback with us. We are delighted to read that you did enjoy the comfort and facilities here in the hotel . Our main goal is to exceed our guests expectations making each stay a memorable experience. It was a pleasure to have you as our guest and we look forward to welcoming you again in a near future. Best Regards Hotel Santa Justa Lisboa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LouiseTherry wrote a review Apr 6
Perth, Australia13 contributions2 helpful votes
The hotel staff are amazing ! Renaldo went above and beyond in helping my husband and myself navigate the city. We had breakfast and dinner in the hotel restaurant and couldn’t fault the food or service . We would highly recommend this hotel . Location is excellent.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Santa Justa, General Manager at Hotel Santa Justa
Responded 1 week ago
Dear Louise Therry, Thank you for taking some time to share your feedback with us. Ronaldo is delighted to know that you enjoyed his service. Here at Hotel Santa Justa Lisboa we believe that people can make the difference and we are very proud of our staff. It was a pleasure have you as our guest and we look foward to welcome you back in a near future. Best regards, Hotel Santa Justa Lisboa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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KuriboShoe wrote a review Apr 6
New York City, New York21 contributions33 helpful votes
Unbeatable location! Note many tours will not pick you up from the hotel since they cannot drive on that street, however easy 1 minute walk to main square where they will pick up. Other reviews found the rooms 'meticulously' clean, but unfortunately that was not my experience. There were dust bunnies in the room, small stains on walls/ceilings and a hair on the sheets in the pull out sofa. Lastly, I had mixed experience with the staff. Some were helpful, others were just doing their job with little interest in making the experience special.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: Many tours will not pick you up from the hotel since they cannot drive on that street but can...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Santa Justa, General Manager at Hotel Santa Justa
Responded 1 week ago
Dear Kuribo, Thank you for your feedback! Here in Hotel Santa Justa we believe that people can make the difference and we are glad to know that your enjoyed our staff service. Regarding the quality and confort of the mattress we will verify how we can improve and act immediately so future guests don't feel the same. Your comment is so important as we can use it to do better in the future! Hope to welcome you again so you can see our improvements, Best regards, Hotel Santa Justa Lisboa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David O wrote a review Apr 2
1 contribution
My Son & I have just returned to Scotland from a 4 day stay at the Hotel Santa Justa in Lisbon. We have stayed in many hotels round the world, this Hotel is right up there with the best!. Location : Totally perfect in the Old town, 2 mins walk from the Rossio Metro & the square where the Bus tours leave from. 4 Mins walk to the large square by the River. There are dozens of restaurants in and around the Hotel to suit all tastes. Hotel & Staff : The hotel is modern inside, fantastic restaurant & bar, with outside street seating too!. Breakfast was superb with a huge choice of fruit, cold meats, bakery, lovely bread & rolls, croissants, bacon, sausages, Eggs. Fresh Juices & excellent coffee. Dualit Tosters!. Our room was on the 1st floor, huge twin room, floor to ceiling windows which opened like doors with wonderful views to the street, which we loved. Enormous bathroom with a brilliant shower. Great Air Con. Most comfortable mattress / beds ever!. Free mini bar with water, coke, beer, OJ. This is re stocked every day!. Tonnes of wardrobe space & shelves, drawers. Huge TV on the wall with multiple channels & UK channels. Useful room safe, easy to use. In reception, they have complimentary fruits / pastries, fruit water for guests every day, a really nice touch. Very quick lift to the ground floor. Staff : Again, the most professional / friendly staff i've seen in many years in any hotel. We were early for the 3pm checkin ( (arrived at 12pm ). We could leave our bags securely at reception. When we returned after lunch at 1pm, the Receptionist told us our room was ready 2 hours early and they have very kindly taken our bags to our room!. Excellent service. Every member of staff from Reception / Bar & Restaurant staff & Housekeeping made our stay very enjoyable. Always polite, very helpful, smiling & professional in every way. Nothing was ever too much trouble. I wouldn't hesitate to recommend Hotel Santa Justa & their wonderful Staff, they all made our stay a real pleasure!. I cant wait to go back!. Many thanks again from two Happy Scots!!. Ps. The owners of this hotel need to keep all those great staff, so a pay rise is in order!!. Rooms 5.0 Service 5.0Location Hotel highlightsLuxury
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: Free minibar re stocked every day / Complimentary pastries / fruits & chilled fruit water by...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Santa Justa, General Manager at Hotel Santa Justa
Responded 2 weeks ago
Dear Mr. David O, Thank you for your preference in our Hotel, we are absolutely thrilled to read such positive feedback from a guest. Our staff works so hard daily to ensure the best service possible, and it is so grateful to see the outcome of our efforts. A thousand times thank you for your kind words, we must say it was easy to serve you, as you were always with a wonderful smile along with a good sense of humor. Will always be a pleasure to welcome you! Kindest regards, Mariana Reis Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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badpups wrote a review Apr 1
Hertfordshire, United Kingdom79 contributions35 helpful votes
This was our second time staying at the Hotel Santa Justa and it is still a great place to stay. The location is fantastic - very central and walking distance to so many parts of the city. Our bedroom was very well equipped and completely sound proofed - no noise from outside at all. Lovely bathroom and very comfortable bed. Breakfast is amazing and changes slightly every day. There is so much choice. The staff on the main desk are very helpful. We will definitely stay here again next time we are in Lisbon and would recommend it to others.
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Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Santa Justa, General Manager at Hotel Santa Justa
Responded 1 week ago
Dear badpups, Thank you very much for choosing Hotel Santa Justa Lisboa again for your recent stay here in Lisbon and for taking the time to share your feedback with us. We are delighted to read that you did enjoy the comfort and facilities here in the hotel . It was a pleasure to have you as our guest and we look forward to welcoming you again in a near future. Best Regards Hotel Santa Justa Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DRandMS wrote a review Mar 2024
Queensland, Australia72 contributions15 helpful votes
Great central location. Comfortable room, friendly and helpful staff. We didn't have any meals here, but the dining room looked good. There was afternoon tea available here each afternoon - which included tea/coffee and pastries - this was very nice. Close to cafes, shops etc.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Santa Justa, General Manager at Hotel Santa Justa
Responded 1 week ago
Dear DRandMS, Thank you for your great review! We’re happy that you enjoyed your experience at Hotel Santa Justa Lisboa. We're glad you enjoyed from our central location and to the comfort of the room & the helpful staff. Our team wants to thank you for your kind words. Best regards, Hotel Santa Justa Lisboa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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traveller04102016 wrote a review Mar 2024
London, United Kingdom49 contributions4 helpful votes
This is an average hotel in the centre of Lisbon. I got my room for around 135EUR/£115 a night in March- please do not pay any more than this as it's not worth it! I'm giving it a 3 star rating as I got a good deal on the price. If I'd paid more, my rating would be lower. PROS- The location is excellent in the heart of Baixa. It's easy to get to/from the airport via metro and you can walk to most places in the city. It's close to the stop for the 15E tram to Belem. The staff are very friendly and helpful. The bathroom is excellent with a very powerful shower and good quality towels. There is a free minibar with water, soft drinks and beer which is replaced daily. There was a lovely welcome gift of port and natas waiting for me in the room after checking in. I believe most people also receive further gifts during their stays, but I did not. Unfortunately, there are many negative points to the hotel so I would not stay here again. CONS- There was no desk in my room and it was difficult to find places to keep my things. No USB charging sockets- I suspect the rooms with a desk have these. There is only a hard chair to sit on apart from the bed. The lighting is really poor in the bedroom. The inside of the Nespresso machine was filthy with dust and the hangers in the 'cupboard' were chipped with paint peeling off- see attached photos. The Nespresso machine and kettle were placed directly on the safe as there was no other available surface. The toiletries in the bathroom were really poor quality. Overall, the room looks rather tired and grubby. Breakfast at 17EUR was poor with no local cheese provided- only those plastic cheese slices and a type of brie. The pastries were also terrible- croissants uncooked in the middle and the jams were poor quality. There's no seating area at reception so it gets very crowded. The lift broke down twice during my stay. Overall, I would not rate this as a 4* hotel, especially at the prices charged during high season and while not on promotion.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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lclaskow wrote a review Mar 2024
Stahlstown, PA37 contributions31 helpful votes
I love Santa Justa Hotel in the heart of Lisbon. There are many nearby shops and restaurants to explore. It is a small hotel with an intimate feel. The rooms are clean and the staff is friendly and helpful. Delicious breakfast. Have stayed there 3 times and would definitely stay there again.
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Date of stay: March 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Santa Justa, General Manager at Hotel Santa Justa
Responded 1 week ago
Dear Iclaskow, Thank you very much for choosing Hotel Santa Justa Lisboa for your recent stay here in Lisbon and for taking the time to share your feedback with us. We are delighted to read that you did enjoy the comfort and facilities here in the hotel . Our main goal is to exceed our guests expectations making each stay a memorable experience. It was a pleasure to have you as our guest and we look forward to welcoming you again in a near future. Best Regards Hotel Santa Justa Lisboa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$206 - $387 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictLisbonBaixa, Rossio & Restauradores
NUMBER OF ROOMS
82
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL SANTA JUSTA - Updated 2024 Prices & Reviews (Lisbon, Portugal)

Frequently Asked Questions about Hotel Santa Justa
Which popular attractions are close to Hotel Santa Justa?
Nearby attractions include Castelo de S. Jorge (0.3 miles), Escape Hunt Lisbon (0.2 miles), and Duque da Rua (0.2 miles).
What are some of the property amenities at Hotel Santa Justa?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Santa Justa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Santa Justa?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Hotel Santa Justa?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hotel Santa Justa?
Conveniently located restaurants include Floresta Das Escadinhas, Stō Restaurante & Mercearia, and Solar 31 - Peixe e Marisco.
Does Hotel Santa Justa have airport transportation?
Yes, Hotel Santa Justa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Santa Justa located near the city center?
Yes, it is 0.04 miles away from the center of Lisbon.
Are any cleaning services offered at Hotel Santa Justa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Santa Justa?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to Hotel Santa Justa?
Many travelers enjoy visiting Castelo de S. Jorge (0.3 miles), Mosteiro dos Jeronimos (3.8 miles), and Mosteiro de São Vicente de Fora (0.5 miles).