EPIC SANA Lisboa Hotel
2,732 reviews
#46 of 309 Hotels in Lisbon
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Av. Engenheiro Duarte Pacheco 15, Lisbon 1070-100 Portugal
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
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Room & Suite (195)
Dining (181)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from EPIC SANA Lisboa Hotel
Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#46 of 309 hotels in Lisbon
Location
Cleanliness
Service
Value
Travelers' Choice
Boasting a prime strategic location in Lisbon, in Amoreiras, a short distance from Marquês de Pombal and Avenida da Liberdade, the EPIC SANA Lisboa Hotel offers 311 bedrooms of various types. The comfort of its rooms and a service which is personalised down to the last detail make this Hotel the ideal place to stay when visiting the capital, whether on business or on holiday. The hotel facilities include 2 restaurants with different concepts: the Scale Lobby Bar and, on top of the Hotel, the Up Scale Bar with its infinity pool crown the EPIC SANA Lisboa Hotel. For meetings and events the EPIC SANA Lisboa Hotel has 1760 m2 divided into 13 meeting rooms that are able to host events of up to 1300 people.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Taxi service
Business Center with Internet Access
Parking garage
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Special diet menus
Poolside bar
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Hammam
Head massage
Massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Laptop safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English, Spanish, Portuguese
Location
Full view
97Great for walkers
Grade: 97 out of 100
93Restaurantswithin 0.3 miles
19Attractionswithin 0.3 miles
Contact
Av. Engenheiro Duarte Pacheco 15, Lisbon 1070-100 Portugal
Name/address in local language
Getting there
RatoLisbon Metro8 min
Marquês de PombalLisbon Metro9 min
Rental CarsSee rental cars from $24/day
2732Reviews73Q+A100Room tips
Reviews
Traveler rating
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Popular mentions
The name says it all, EPIC. The location, the cozy and original ambience in the hotel, the excellent staff, there beautiful spa and gym, the pool upstairs and many other things, everything just personifies excellence. Recommended fully.
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Date of stay: September 2021Trip type: Traveled with friends
Helpful
Response from Mencucci Olivier, General Manager at EPIC SANA Lisboa Hotel
Responded 6 days ago
Dear Guest paramrd, Thank you very much for your preference at our EPIC SANA Lisboa Hotel. We are happy to know that you are pleased with the service provided by our team. Thank you for the positive feedback. We hope to see you again for more EPIC stays! Best Regards, Olivier Mencucci, General Manager.
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Just home from a fantastic stay in this hotel. Great location , amenities and excellent service. The concierge and viktor at the front desk went above and beyond every day to make this a very special stay
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Date of stay: September 2021Trip type: Traveled as a couple
Helpful
Response from Mencucci Olivier, General Manager at EPIC SANA Lisboa Hotel
Responded 6 days ago
Dear Mrs. bflorence90, Thank you very much for your preference at our EPIC SANA Lisboa Hotel for your stay. It is absolutely delightful to read your high praises of our team! Your compliments and kind feedback are greatly appreciated and we will share your comments with our team. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Best Regards, Olivier Mencucci, General Manager.
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Fantastic hotel Very nice, comfortable and clean room Very quiet room Great fitness Great indoor pool, sauna and Turkish bath Professional and empathic staff Very good location Very good wifi Expensive but you won’t regret it An excellent choice
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Date of stay: August 2021Trip type: Traveled solo
Helpful
Response from , Proprietário at EPIC SANA Lisboa Hotel
Responded 3 weeks ago
Dear Mr. Tcarbonnel, Thank you very much for your preference at our EPIC SANA Lisboa Hotel. We are glad to read your kind words and see that we can match your expectations. On behalf of the whole team, we hope that we can welcome you back very soon. Best Regards, Olivier Mencucci General Manager
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Absolutely wonderful stay at this hotel. Staff are absolutely fantastic throughout. A special mention to the restaurant manager at breakfast, Leonardo and Laura at the rooftop pool. Breakfast was amazing. We felt very safe and everyone took Covid 19 precautions very seriously. It was our 34th wedding anniversary and we were treated to a room upgrade on the 9th floor with a fantastic view. Fantastic all round, would love to go again.
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Date of stay: August 2021Trip type: Traveled as a couple
Helpful
Response from , Proprietário at EPIC SANA Lisboa Hotel
Responded 4 weeks ago
Dear Guest, Thank you very much for your preference at our EPIC SANA Lisboa Hotel. We are glad to read your kind words and see that we can match your expectations. On behalf of the whole team, we hope that we can welcome you back very soon. Best Regards, Olivier Mencucci General Manager
Read more
Have stayed at the Epic Sana a number of times and this was surprisingly lower in standards than previously experienced. The staff are extremely polite, which is always good in any hotel. However there were a number of issues that start to let the stay down. The room was not that clean when we checked in. The blinds from the bathroom were stuck down, and you could not raise them which was a disappointment. Ice machine did not work on the 10th floor so had to go down two floors to get some (ok, not the worst thing in the world, but still for a 5star hotel, not great). The decking board by my sun bed was not fitted correctly, so trapped my heal when I trod on it. You have decking planks chipping off and the double sun lounger we had was broken underneath. All simple to fix, just need focus and fixing.…
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Date of stay: August 2021Trip type: Traveled with family
Room Tip: You have a 1.5mile walk in to the main shops/restaurants or 5-7€ taxi ride
Get to the rooftop...
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Helpful
Response from , Proprietário at EPIC SANA Lisboa Hotel
Responded 3 weeks ago
Dear Mr Mardell, We thank you for your preference on your last stay with us. We are glad to see that enjoyed your stay regarding the service but regret to see that there were some aspects as well mainly in terms of maintenance that failed to provide an epic stay. We have sent you an email regarding this. Truly hope to have the pleasure of your stay again in the future. Best Regards Olivier Mencucci General Manager
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PRICE RANGE
$192 - $351 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
311
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Claim Your Listing Frequently Asked Questions about EPIC SANA Lisboa Hotel
Which popular attractions are close to EPIC SANA Lisboa Hotel?
Nearby attractions include Amoreiras 360 Panoramic View (0.2 miles), Mae de Agua Lisbon Aqueduct and Water Museum (0.3 miles), and Amoreiras Shopping Center (0.2 miles).
What are some of the property amenities at EPIC SANA Lisboa Hotel?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at EPIC SANA Lisboa Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at EPIC SANA Lisboa Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at EPIC SANA Lisboa Hotel?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to EPIC SANA Lisboa Hotel?
Conveniently located restaurants include Forno d'Oro, Varanda do Hotel Ritz Four Seasons - Lisboa, and Estórias na Casa da Comida.
Are there opportunities to exercise at EPIC SANA Lisboa Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at EPIC SANA Lisboa Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does EPIC SANA Lisboa Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at EPIC SANA Lisboa Hotel?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to EPIC SANA Lisboa Hotel?
Many travelers enjoy visiting Mosteiro dos Jeronimos (3.2 miles), Castelo de S. Jorge (1.6 miles), and Panteao Nacional (1.9 miles).