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EPIC SANA Lisboa Hotel

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Traveler (1983)
Room & Suite (621)
Dining (209)
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About

#38 of 341 hotels in Lisbon
Location
4.1
Cleanliness
4.8
Service
4.6
Value
4.4
Travelers' Choice
Boasting a prime strategic location in Lisbon, in Amoreiras, a short distance from Marquês de Pombal and Avenida da Liberdade, the EPIC SANA Lisboa Hotel offers 311 bedrooms of various types. The comfort of its rooms and a service which is personalised down to the last detail make this Hotel the ideal place to stay when visiting the capital, whether on business or on holiday. The hotel facilities include 2 restaurants with different concepts: the Scale Lobby Bar and, on top of the Hotel, the Up Scale Bar with its infinity pool crown the EPIC SANA Lisboa Hotel. For meetings and events the EPIC SANA Lisboa Hotel has 1760 m2 divided into 13 meeting rooms that are able to host events of up to 1300 people.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Car hire
Business Center with Internet Access
Parking garage
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Snack bar
Special diet menus
Poolside bar
Rooftop bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Hammam
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Laptop safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Modern
Business
Languages Spoken
English, Spanish, Portuguese
4.5
4.5 of 5 bubbles2,893 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The EPIC SANA Lisboa Hotel comes highly recommended for its range of amenities, including a much-applauded spa and pools, despite the rooftop bar's prices being on the higher side. Nestled close to the old town, the location is ideal for exploring or business trips. While the rooms are celebrated for their comfort and cleanliness, a few guests suggest they might need a refresh. The service at the hotel is frequently lauded, with staff providing attentive and personalized attention. Although certain aspects are pricey, the consensus is that the hotel delivers good value for a luxurious and exceptionally clean experience.
Location
Convenient
Atmosphere
Chic
Rooms
Comfortable
Value
Fair
Cleanliness
Spotless
Service
Attentive
Amenities
Top-notch
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2,893Reviews74Q+A100Room tips
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CET3 wrote a review Apr 10
8 contributions6 helpful votes
My family and I stayed here for 4 nights and we really enjoyed every minute of our stay! Although I have to say the highlight of this hotel for me was the outstanding breakfast !charming little buffet and delicious waffles ,pancakes etc you can order fresh from the kitchen,also they are very accommodating with specific diet requirements such as dairy free or gluten free.Really enjoyed our room service too plenty of options for a family with kids and pretty affordable.The rooms were comfortable and nice and clean so big thanks to the cleaners also lovely detail to leave a little chocolate by the bed at night ,however the television isn’t great reflective tv and you can’t plug your laptop in so you must pay for a movie if you want to watch something.Lastly a very relaxing spa area well equipped gym and very nice girls doing the massages.Thank you Epic we had a very memorable stay 😊
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Schalleen C wrote a review Mar 2024
1 contribution
My daughter stayed one night for her birthday. She is studying abroad, and I am in the US. I emailed a small note to ask for them to do anything extra since it was her birthday. Oliver the manager and all of the staff went above and beyond to make my daughters birthday special! When she arrived, they immediately upgraded her and allowed her to check in early. Everyone in the hotel knew that it was her birthday, and made a point of wishing her a happy birthday when she came back from her spa treatments, they had brought her a beautiful cake and bottle of champagne, She absolutely loved every minute of her experience. The spa treatments were fabulous. The hotel was beautiful and the staff went above and beyond!
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Date of stay: March 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Roz wrote a review Mar 2024
Rathcoole, Ireland10 contributions
+1
Best hotel I have ever stayed in, nothing was too much trouble, they let me move room without a fuss, rang a local restaurant where I left something behind, gave me directions and maps for sightseeing. The food was amazing, especially the fish tacos. THe breakfast had so much choice. Everyone so helpful and friendly and always smiling.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled solo
Room Tip: So happy with my stay here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kenbo1002 wrote a review Mar 2024
London, United Kingdom95 contributions76 helpful votes
Excellent hotel with great facilities. All the staff were very friendly and helpful and the rooms were large and comfortable. Breakfast was also very good, one of the best we have had! Gym was the best hotel gym I have ever been to and was always very quiet and maintained to a really high standard - wouldn’t hesitate to stay here again.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from EPIC LISBOA, General Manager at EPIC SANA Lisboa Hotel
Responded 4 weeks ago
Dear guest Kenbo1002, We would like to thank you for choosing our EPIC SANA Lisboa Hotel. Thank you so much for your lovely review! We are very grateful to hear such kind words and see that we can match your expectations and provided you an EPIC stay with EPIC experiences. We are looking forward to welcome you soon for more EPIC stays. Best Regards, Olivier Mencucci, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andrea K wrote a review Mar 2024
49 contributions21 helpful votes
We thoroughly enjoyed our weekend stay at the Epic Sana. From the moment we arrived we were made to feel welcome and all the staff were friendly and accommodating! We were there for my husband’s birthday and the hotel left gifts of cake and sparkling wine in the room which was a lovely surprise and much appreciated! The breakfasts are indeed Epic and a feast for the eye and stomach! All in all a wonderful place to relax and tour Lisbon. Would highly recommend and we hope to return again - perhaps next time it won’t rain quite so much! Thank you to all the staff!
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Date of stay: March 2024Trip type: Traveled as a couple
Room Tip: Short walk from the Metro
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from EPIC LISBOA, General Manager at EPIC SANA Lisboa Hotel
Responded 4 weeks ago
Dear Ms./Mrs. Andrea K, We would like to thank you for choosing our EPIC SANA Lisboa Hotel. It is absolutely delightful to read your high praises of our team! Your compliments and kind feedback are greatly appreciated. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcome you soon for more EPIC stays. Best Regards, Olivier Mencucci, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Surf & Unwind wrote a review Feb 2024
London, United Kingdom171 contributions795 helpful votes
Epic Sana Lisboa is a chic spa hotel in Lisbon that is perfect for travellers and business people who are looking for a mix of comfort and relaxation during their stay. It's a lavish yet relaxed spa hotel with well-equipped rooms for anyone visiting the city, whether on business or leisure. Despite not being overly impressed with the spa, we’re sure that it was just an unusual afternoon, and it doesn’t reflect how the spa usually is. Full review on our website.
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Date of stay: March 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from EPIC LISBOA, General Manager at EPIC SANA Lisboa Hotel
Responded Feb 19, 2024
Dear Surf & Unwind, We would like to thank you for choosing our EPIC SANA Lisboa Hotel. Thank you for the preference shown towards EPIC SANA Lisboa Hotel and the willingness to let us know your opinion about our service at our Sayanna Wellness SPA. We are looking forward to welcome you soon for more EPIC stays. Kind regards, Olivier Mencucci, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DMM_solo wrote a review Feb 2024
London, United Kingdom32 contributions31 helpful votes
This hotel is truly 5 stars, the rooms especially in the refurbished section, os great. The on site Itlailan restaurant has a great menu. I've been a few times and I've enjoyed great massages, as well as the roof top pool. My only critique would be to have more chairs around the pool but space is an issue. The hotel is in a great location for walking most places amd the staff are great. There's also a great pastry shop next door.
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Date of stay: April 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: The pool chairs get taken very quickly also the pool food is very overpriced- go next door!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sanam M wrote a review Jan 2024
Watford2 contributions
Pure luxury from start to finish. Smooth check-in. Clean room and bathroom with all the amenities. They even take your clothes away to iron for free!!. The food, breakfast, lunch, dinner and tea-time snacks were of exceptional quality and a huge variety catering for all dietary needs. I t was a pleasure to stay here. Nothing is too much trouble!
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Date of stay: January 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from EPIC LISBOA, General Manager at EPIC SANA Lisboa Hotel
Responded Jan 23, 2024
Dear Mr. Sanam M, We would like to thank you for choosing our EPIC SANA Lisboa Hotel. We know how important it is to make a guest feel at home and try to make his stay as comfortable as possible, and we are pleased to know that we have succeeded! Our goal is to provide to our guests EPIC stays with EPIC experiences and we are glad to see that we can match your expectations. We are looking forward to welcome you soon for more EPIC moments. Best Regards, Olivier Mencucci, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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William H wrote a review Jan 2024
19 contributions2 helpful votes
Lovely team, rooms, food and experience. Was a great way for my partner and I to start the New Year! Really grateful! I left something behind and it was quick and easy to pick it up. Great room service, the spa area is the best in the city and really enjoyed the views.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from EPIC LISBOA, General Manager at EPIC SANA Lisboa Hotel
Responded Jan 9, 2024
Dear Mr. William H, We would like to thank you for choosing EPIC SANA Lisboa Hotel for your stay. We were very happy that you enjoyed our hotel and service and that had a great experience with us. We do hope to have the pleasure to welcome you again in the future. Kind regards, Olivier Mencucci, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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john s wrote a review Jan 2024
2 contributions
+1
Best breakfast in Lisbon! The staff are amazing and the rooms are always very clean. The rooms are modern some with lovely views. Our favorite hotel in Lisbon, we keep going back and always wish we could stay Longer
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from EPIC LISBOA, General Manager at EPIC SANA Lisboa Hotel
Responded Jan 3, 2024
Dear Mr. John S, Thank you very much for your preference at our EPIC SANA Lisboa Hotel. Here at EPIC SANA Lisboa Hotel we are proud to offer the best gastronomic experience that is a combination of our professional team and the best products selection. We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences. Thank you for your feedback! Best Regards, Olivier Mencucci, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$204 - $331 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
311
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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EPIC SANA LISBOA HOTEL - Updated 2024 Prices & Reviews (Lisbon, Portugal)

Frequently Asked Questions about EPIC SANA Lisboa Hotel
Which popular attractions are close to EPIC SANA Lisboa Hotel?
Nearby attractions include Amoreiras 360 Panoramic View (0.2 miles), Mãe D’Água Amoreiras Reservoir (0.3 miles), and Amoreiras Shopping Center (0.2 miles).
What are some of the property amenities at EPIC SANA Lisboa Hotel?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at EPIC SANA Lisboa Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at EPIC SANA Lisboa Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at EPIC SANA Lisboa Hotel?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to EPIC SANA Lisboa Hotel?
Conveniently located restaurants include Il Mercato Páteo Bagatela, Forno d'Oro, and Estórias na Casa da Comida.
Are there opportunities to exercise at EPIC SANA Lisboa Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at EPIC SANA Lisboa Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does EPIC SANA Lisboa Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at EPIC SANA Lisboa Hotel?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to EPIC SANA Lisboa Hotel?
Many travelers enjoy visiting Castelo de S. Jorge (1.6 miles), Mosteiro dos Jeronimos (3.2 miles), and Mosteiro de São Vicente de Fora (1.8 miles).