EPIC SANA Lisboa Hotel
2,708 reviews
#48 of 294 Hotels in Lisbon
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Av. Engenheiro Duarte Pacheco 15, Lisbon 1070-100 Portugal
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
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Room & Suite (195)
Dining (176)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from EPIC SANA Lisboa Hotel
Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#48 of 294 hotels in Lisbon
Location
Cleanliness
Service
Value
Travelers' Choice
Boasting a prime strategic location in Lisbon, in Amoreiras, a short distance from Marquês de Pombal and Avenida da Liberdade, the EPIC SANA Lisboa Hotel offers 311 bedrooms of various types. The comfort of its rooms and a service which is personalised down to the last detail make this Hotel the ideal place to stay when visiting the capital, whether on business or on holiday. The hotel facilities include 2 restaurants with different concepts: the Scale Lobby Bar and, on top of the Hotel, the Up Scale Bar with its infinity pool crown the EPIC SANA Lisboa Hotel. For meetings and events the EPIC SANA Lisboa Hotel has 1760 m2 divided into 13 meeting rooms that are able to host events of up to 1300 people.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Poolside bar
Rooftop bar
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Hammam
Head massage
Massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Laptop safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, Spanish, Portuguese
Location
Full view
98Great for walkers
Grade: 98 out of 100
88Restaurantswithin 0.3 miles
19Attractionswithin 0.3 miles
Contact
Av. Engenheiro Duarte Pacheco 15, Lisbon 1070-100 Portugal
Name/address in local language
Getting there
RatoLisbon Metro8 min
Marquês de PombalLisbon Metro9 min
Rental CarsSee rental cars from $9/day
2,708Reviews72Q+A100Room tips
Reviews
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Popular mentions
Wow, luxury at its finest. Definitely will be back. Staff super friendly and can’t do enough for you. The rooms are spacious, and modern. The pool views are magical. The food is delicious and the bar staff sure know how to make a banging cocktail!
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Date of stay: November 2019Trip type: Traveled as a couple
2 Helpful votes
Helpful
Response from , Proprietário at EPIC SANA Lisboa Hotel
Responded Oct 15, 2020
Dear Guest, We would like to thank you for choosing EPIC SANA Lisboa for your stay. Thank you very much for taking the time to share your experience with us and for giving us your feedback. We were glad to read your kind words regarding our comfortable rooms, our professional team, our good food and our five-star facilities, as having been the most positive points of your stay. Thank you so much for sharing your kind comments about your EPIC Sana experience. We were glad to see that we matched your expectations and provided you an EPIC stay and experiences. We look forward to welcoming you back to EPIC SANA Lisboa, for another EPIC stay. Kind Regards, Olivier Mencucci, General Manager.
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Absolutely amazing. From the moment I arrived I felt so special. One of the best hotels I’ve ever been too and I’ve traveled a lot. Special thank you to Nuno for making my birthday special. Such a beautiful hotel. This is the only place I’m staying when I come to Lisbon again. Thank you thank you thank you. Every person was so polite lovely welcoming. I’m so sad I have to leave. I felt like a princess. Thank you all. Amazing team
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Date of stay: September 2020Trip type: Traveled solo
1 Helpful vote
Helpful
Response from , Proprietário at EPIC SANA Lisboa Hotel
Responded Oct 15, 2020
Dear Guest, We would like to thank you for choosing EPIC SANA Lisboa for your stay. Thank you very much for taking the time to share your experience with us and for giving us your feedback. We were glad to read your kind words regarding our professional team and our five-star facilities, as having been the most positive points of your stay. Thank you so much for sharing your kind comments about your EPIC Sana experience. We were glad to see that we matched your expectations and provided you an EPIC stay and experiences. We look forward to welcoming you back to EPIC SANA Lisboa, for another EPIC stay. Kind Regards, Olivier Mencucci, General Manager.
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Amazing experience!! João, Marta and Nuno were really friendly and helpful in every need. The best service I have seen in a hotel. The facilities are luxurious while still comfortable. On a last note they take great measures to insure areas are sanitized and not overcrowded. I’ll surely visit this hotel in the future.
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Date of stay: September 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from , Proprietário at EPIC SANA Lisboa Hotel
Responded Oct 15, 2020
Dear Guest, We would like to thank you for choosing EPIC SANA Lisboa for your stay. Thank you very much for taking the time to share your experience with us and for giving us your feedback. We were glad to read your kind words regarding our professional team and our five-star facilities, as having been the most positive points of your stay. Thank you so much for sharing your kind comments about your EPIC Sana experience. We were glad to see that we matched your expectations and provided you an EPIC stay and experiences. We look forward to welcoming you back to EPIC SANA Lisboa, for another EPIC stay. Kind Regards, Olivier Mencucci, General Manager.
Read more
We stayed for a long weekend, having in mind that we just wanted to relax and be safe. We chose this hotel because we had already a really nice experience in EPIC SANA Algarve, so the expectations were high. Nothing we could have imagined was enough to describe our stay at EPIC SANA Lisboa. Everybody made us feel home, safe and there for everything we needed so that we could be relaxed and enjoy. We would love to specially mention the team at the breakfast, who despite all the special measures taken due to the COVID-19 pandemic, could still give an extraordinary service, full of good, fresh and selected products(with an extended variety of options). Also at the reception, the spa and at the Scale bar, everybody was really kind and professional. We will come back for sure, thanks to all the team for this fantastic weekend that will never be forgotten. …
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Date of stay: September 2020
1 Helpful vote
Helpful
Response from , Proprietário at EPIC SANA Lisboa Hotel
Responded Oct 15, 2020
Dear Mrs. Cristina, We would like to thank you for choosing EPIC SANA Lisboa for your stay. Thank you very much for taking the time to share your experience with us and for giving us your feedback. We were glad to read your kind words regarding our professional team and our good food, as having been the most positive points of your stay. Thank you so much for sharing your kind comments about your EPIC Sana experience. We were glad to see that we matched your expectations and provided you an EPIC stay and experiences. We look forward to welcoming you back to EPIC SANA Lisboa, for another EPIC stay. Kind Regards, Olivier Mencucci, General Manager.
Read more
+1
It’s hard to know where to begin! Despite the current quarantine rules we decided to go ahead with our holiday anyway, and we were so glad we did! The hotel went above and beyond to make sure we had the best possible stay and the best service. The part that stood out the most was the staff! They really were exceptional! They were so attentive, helpful and friendly throughout our stay. Each of them played their part to ensure our safety, from taking our temperature to providing little disposable paper bags for our masks while we were eating. Which leads me nicely onto the breakfast! Despite not having their buffet service available, the buffet came to us instead and it was amazing! Better than any breakfast I’ve ever had at a hotel of this calibre. I would recommend getting this included in your stay! The rooftop pool area was also very impressive with a lovely view of Lisbon and the river. They have the most comfortable sun loungers I’ve ever experienced. We spent a lot of our time here, soaking up the views and the sun. All in all, it was a fantastic stay and a great way to spend my birthday weekend. It was worth every penny and we already can’t wait to go again next year! …
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Date of stay: September 2020Trip type: Traveled as a couple
3 Helpful votes
Helpful
Response from , Proprietário at EPIC SANA Lisboa Hotel
Responded Oct 15, 2020
Dear Guest, We would like to thank you for choosing EPIC SANA Lisboa for your stay. Thank you very much for taking the time to share your experience with us and for giving us your feedback. We were glad to read your kind words regarding our professional team, our good food and our five-star facilities, as having been the most positive points of your stay. Thank you so much for sharing your kind comments about your EPIC Sana experience. We were glad to see that we matched your expectations and provided you an EPIC stay and experiences. We look forward to welcoming you back to EPIC SANA Lisboa, for another EPIC stay. Kind Regards, Olivier Mencucci, General Manager.
Read more
PRICE RANGE
$192 - $351 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
311
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Claim Your Listing Frequently Asked Questions about EPIC SANA Lisboa Hotel
Which popular attractions are close to EPIC SANA Lisboa Hotel?
Nearby attractions include Mae de Agua Lisbon Aqueduct and Water Museum (0.3 miles), Amoreiras 360 Panoramic View (0.2 miles), and Amoreiras Shopping Center (0.2 miles).
What are some of the property amenities at EPIC SANA Lisboa Hotel?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at EPIC SANA Lisboa Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at EPIC SANA Lisboa Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at EPIC SANA Lisboa Hotel?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to EPIC SANA Lisboa Hotel?
Conveniently located restaurants include Forno d'Oro, Varanda do Hotel Ritz Four Seasons - Lisboa, and Estórias na Casa da Comida.
Are there opportunities to exercise at EPIC SANA Lisboa Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at EPIC SANA Lisboa Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does EPIC SANA Lisboa Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at EPIC SANA Lisboa Hotel?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to EPIC SANA Lisboa Hotel?
Many travelers enjoy visiting Mosteiro dos Jeronimos (3.2 miles), Castelo de S. Jorge (1.6 miles), and Panteao Nacional (1.9 miles).