EPIC SANA Lisboa Hotel
Av. Engenheiro Duarte Pacheco 15, Lisbon 1070-100 Portugal
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Room & Suite (620)
Dining (205)
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About
#48 of 336 hotels in Lisbon
Location
4.1
Cleanliness
4.8
Service
4.6
Value
4.4
Travelers' Choice
Boasting a prime strategic location in Lisbon, in Amoreiras, a short distance from Marquês de Pombal and Avenida da Liberdade, the EPIC SANA Lisboa Hotel offers 311 bedrooms of various types. The comfort of its rooms and a service which is personalised down to the last detail make this Hotel the ideal place to stay when visiting the capital, whether on business or on holiday. The hotel facilities include 2 restaurants with different concepts: the Scale Lobby Bar and, on top of the Hotel, the Up Scale Bar with its infinity pool crown the EPIC SANA Lisboa Hotel. For meetings and events the EPIC SANA Lisboa Hotel has 1760 m2 divided into 13 meeting rooms that are able to host events of up to 1300 people.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Taxi service
Business Center with Internet Access
Parking garage
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Poolside bar
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Hammam
Head massage
Massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Laptop safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, Spanish, Portuguese
Location
94Great for walkers
Grade: 94 out of 100
96Restaurantswithin 0.3 miles
18Attractionswithin 0.3 miles
Contact
Av. Engenheiro Duarte Pacheco 15, Lisbon 1070-100 Portugal
Name/address in local language
Getting there
RatoLisbon Metro8 min
Marquês de PombalLisbon Metro9 min
Rental CarsSee rental cars from $13/day
2821Reviews74Q+A100Room tips
Reviews
Traveler rating
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- 122
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- 37
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Most Recent
Nice business hotel in the heart of Luanda with a dedicated staff, nicely dressed and always ready to fo the extra miles to satisfy their guests. You eat well for breakfast and dinner and i liked mostly the Japanese restaurant on the 21st floor.
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
10 star all the way..From the moment the door was opened for us ..3 nights of pure bliss..Amazing staff throughout.. Reception, staff , Vitor, Monica, Restaurant Mamager Nono and the whole team at breakfast. FANTASTIC breakfast . Staff so friendly and helpful , lots of info and tips for day trips and restaurants. Room was fab and beds so comfy. Location perfect if you don't mind a little walk but Uber is excellent and so reasonable. Uber to Cascais and Sintra so easy. Spa and Pool facilities excellent. Highly recommend this Hotel ..Enjoy..
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Date of stay: March 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: PERFECT PLACE TO STAY AND ENJOY LISBON
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EPIC LISBOA, General Manager at EPIC SANA Lisboa Hotel
Responded 1 week ago
Dear guest Feather18, Thank you very much for your preference at our EPIC SANA Lisboa Hotel. It is absolutely delightful to read your high praises of our team! Your compliments and kind feedback are greatly appreciated and we will share your comments with our team. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Best Regards, Olivier Mencucci, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We’ve just come back from a 4 day trip to Lisbon, to sum it up this is one of the nicest hotels we’ve ever stayed in and we’ve stayed in quite a few. The hotel itself is beautiful very modern but also very elegant and comfortable, the room was lovely very modern but also comfortable and very smart, we loved the fact we didn’t have to move out of bed to open the curtains or turn the lights on. The staff were amazing, so kind and went out of their way to make your stay as good as possible. The spa was amazing very relaxing and the restaurant was beautiful, we had breakfast included which was also lovely, as soon as your drink was empty someone was there to offer to fill it up. We were also very thankful for the cute little chocolates left in our room every evening after it had be cleaned. I couldn’t find a fault with this hotel and the staff it definitely deserves the 5 stars, very sad to be leaving but I’m sure we’ll be back soon. …
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EPIC LISBOA, General Manager at EPIC SANA Lisboa Hotel
Responded 1 week ago
Dear guest 392lucyj, Thank you very much for your preference at our EPIC SANA Lisboa Hotel. We are very happy to know that in general you enjoyed your stay at our Hotel, in particular the quality of our Sayanna Wellness, our rooms and the professionalism of our team. We hope to provide you with an excellent stay and unforgettable moments on your next visit. Best Regards, Olivier Mencucci, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent location, great staff. rooms were cleaned daily and bedsheets linen etc was extremely crisp and clean would definitely consider this hotel for my future trips. The hotel is just close to a mall.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EPIC LISBOA, General Manager at EPIC SANA Lisboa Hotel
Responded Jan 17, 2023
Dear Connector90216, Thank you for choosing EPIC SANA Lisboa Hotel for your recent stay in Lisbon and for sharing such a great 5 star review. It is much appreciated. We are looking forward to welcome you soon for more EPIC stays. Best Regards, Olivier Mencucci, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Fantastic stay here with great swimming and Spa area. Rooms spacious and everything you need here. The breakfast is out of this world with the greatest poach eggs I have ever had. The greatest thing about this hotel is the brilliant staff that make your stay like a home from home. Well done. The only down side is the bar area is really underwhelming.We went across the road to the Dom Pedro where we were looked after brilliantly in there 3rd floor bar.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EPIC LISBOA, General Manager at EPIC SANA Lisboa Hotel
Responded Jan 3, 2023
Dear Mr. Marc B, We would like to thank you for choosing our EPIC SANA Lisboa Hotel. Thank you very much for your detailed review, we are truly thrilled to know that so many of our colleagues touched your heart in so many different ways. We hope to see you again! Best Regards, Olivier Mencucci, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very clean hotel . They tidy the room 3 times a day. The room is big . The breakfast is excellent . They put in the room every day free chocolate and water. I wanted new towels and got it by 15 minutes. I came early and immediately received my room . Asked for late check out and got it . Very kind stuff
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EPIC LISBOA, General Manager at EPIC SANA Lisboa Hotel
Responded Nov 21, 2022
Dear Mr. Ronen G, We would like to thank you for choosing our EPIC SANA Lisboa Hotel. Thank you very much for your excellent rating and also for the kind words addressed to our team and our service. We hope to see you soon for more EPIC stays. Best Regards, Olivier Mencucci, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is stunning in every way. We stayed from September 20-24 which was not enough. I contacted the hotel several times pre-trip and the responses were unfailingly quick and courteous even when we changed our dates and room selection more than once! The hotel, at our request, arranged the airport pick-up and the driver was waiting to assist with luggage. He brought us to the hotel and delivered our luggage to the valet .When we returned to the airport we had a similar experience: arranged at the front desk, the driver handled all luggage, acquired a cart and took us to the Avis counter. The cost was 55 euro each trip. There is a livered valet at the front door of the hotel that assists with taxis etc. The lobby is stunning. The flowers arrangements are beautiful especially the orchids. Reception was fast, courteous and friendly. Luggage was brought to our room. This room was lovely but there was a mechanical issue. Nuno Querido and Rita Sequeira , unasked, immediately relocated us to room 845. This is a very large suite and just incredible. We were not charged for the upgrade. A dish with cheeses, meats, crackers, dip and a bottle of wine was in the room as a welcome gift. The bathroom had a soaking tub, separate shower, lovely toiletries, robe, slippers, everything perfect. There was another 1/2 bath ( sink and toilet) as well. There was ample closet space. The bed was large, very comfortable with top quality linens. It was easy to control the room climate to our comfort level. Although USB ports were not available there were plentiful outlets for adaptors and chargers. Wi-fi was fast. Nice tvs but we didn’t use them. The room was refreshed in the evening with new towels, water etc. I am a big fan of the turn down service! The cleaning staff was amazing….never a thing unattended to. And always friendly and smiling… The breakfast… We travel a great deal and this has to be the most stunning arrangement of offerings we have ever had.. The breakfast room is large, bright and has comfortable tables and chairs. Again the staff is amazing. The selections are incredible: an entire long table with breads, pastries, waffles or pancakes… and of course nata. Two other large serving areas hold glasses and small plates with artistically presented yogurts, crème brûlée, fruit arrangements and the like. Each was more delicious than the next. The staff immediately attends to everything. Nothing is messy or out of place. Items are constantly replaced and each diner will see things as if they are the first to arrive.While dining used plates are whisked away( after asking of course). In addition eggs and foods of all kinds are offered as are many different coffees and teas. Selections of juices as well. To say we loved this hotel is an understatement! The roof-top pool is lovely but we did not use it…too busy taking in the sites of Lisbon. The hotel is a bit out of the city center but that was no issue at all. We took taxis to and from different destinations and the cost was between 7-10 euro. But it is walkable if you wish. Lisbon is an incredible city. I wish we stayed longer but we will return…and stay at the Epic Sana. BTW…the eternal conversation about which is the best nata: Nata de Lisboa on Rua Augusta gets our vote! There are so many wonderful things about this hotel it is difficult to discuss them all and capture the experience. I suggest you visit yourself. However no matter how wonderful this physical property is the incredible staff is the star. …
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: Stay here
There is an atm on site
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from EPIC LISBOA, General Manager at EPIC SANA Lisboa Hotel
Responded Nov 7, 2022
Dear guest RAD10977, We would like to thank you for choosing our EPIC SANA Lisboa Hotel. Thank you for your kind words. We aim to delight and provide all our guests with the highest standards in service and hospitality. Our colleagues go to great lengths to ensure that our guests are given the attention and comfort they deserve with a caring attitude straight from our hearts. We hope to see you again for more EPIC stays! Best Regards, Olivier Mencucci, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I stayed in Epic Sana due to a conference that was being held there. The hotel is magnificent! Very modern and luxurious. All commands inside the room are automated. The food and breakfast ate delicious with many different choices . Beds are very comfortable. Everything was great. One of the best hotels I have ever been.
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EPIC LISBOA, General Manager at EPIC SANA Lisboa Hotel
Responded Nov 4, 2022
Dear Mr. ccipola, We are extremely delighted to hear your kind words. It is a pleasure to provide you with our best service in order for you to have the best hospitality experience. Best Regards, Olivier Mencucci, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was beautiful and clean and the staff were friendly. Beds were very comfortable. The hotel is a taxi ride away or a relatively long walk into town (but past shops/restaurants so not too bad a walk). An uber was very cheap so we tended to just do that when we wanted to get into town. My only complaint was the lack of beds around the pool. We were there height of season (Aug) so it is expected that it would be busy but on the couple of days we wanted to relax by the pool we ended up laying our towels on the decking as there were no beds available. The staff did their best to accommodate with a waiting list but for a 5 star hotel you'd hope to get a bed! Very minor issue as majority of the time we were exploring the city but would have been nice to relax on a sunbed in the late afternoons. Other than that, a lovely hotel.…
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Date of stay: August 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EPIC LISBOA, General Manager at EPIC SANA Lisboa Hotel
Responded Nov 4, 2022
Dear Mrs. Hannah_xo, Thank you for the preference shown towards EPIC SANA Lisboa Hotel and the willingness to let us know your opinion about our service. Your comments regarding our pool area will be taken into account so that we can continuously improve the service provided. Kind regards, Olivier Mencucci, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for 7 nights and enjoyed every minute of it. The hotel is beautifully maintained and clean. The bar and restaurant service, as well as house cleaning, was excellent. They have one of the nicest staff of any hotel I have ever stayed. I recommend this hotel, for business or pleasure.
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Date of stay: October 2022Trip type: Traveled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EPIC LISBOA, General Manager at EPIC SANA Lisboa Hotel
Responded Nov 2, 2022
Dear, MarcoChristo Thank you very much for your excellent rating and also for the kind words addressed to our Staff and our service. Best Regards, Olivier Mencucci, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$236 - $324 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
311
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Claim Your ListingEPIC SANA LISBOA HOTEL - Updated 2023 Prices & Reviews (Lisbon, Portugal)
Frequently Asked Questions about EPIC SANA Lisboa Hotel
Which popular attractions are close to EPIC SANA Lisboa Hotel?
Nearby attractions include Amoreiras 360 Panoramic View (0.2 miles), Mãe D’Água Amoreiras Reservoir (0.3 miles), and Amoreiras Shopping Center (0.2 miles).
What are some of the property amenities at EPIC SANA Lisboa Hotel?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at EPIC SANA Lisboa Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at EPIC SANA Lisboa Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at EPIC SANA Lisboa Hotel?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to EPIC SANA Lisboa Hotel?
Conveniently located restaurants include Il Mercato Páteo Bagatela, Forno d'Oro, and Varanda do Hotel Ritz Four Seasons - Lisboa.
Are there opportunities to exercise at EPIC SANA Lisboa Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at EPIC SANA Lisboa Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does EPIC SANA Lisboa Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at EPIC SANA Lisboa Hotel?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to EPIC SANA Lisboa Hotel?
Many travelers enjoy visiting Mosteiro dos Jeronimos (3.2 miles), Castelo de S. Jorge (1.6 miles), and Panteao Nacional (1.9 miles).