EPIC SANA Lisboa Hotel
Av. Engenheiro Duarte Pacheco 15, Lisbon 1070-100 Portugal
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$319
Free cancellation until 07/08/22
$320
Free cancellation until 07/09/22
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$320
$285
Free cancellation until 07/09/22
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Priceline$297
Travelocity$320
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Room & Suite (581)
Dining (213)
What is Travelers’ Choice?
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from EPIC SANA Lisboa Hotel
Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#36 of 325 hotels in Lisbon
Location
4.1
Cleanliness
4.8
Service
4.6
Value
4.4
Travelers' Choice
Boasting a prime strategic location in Lisbon, in Amoreiras, a short distance from Marquês de Pombal and Avenida da Liberdade, the EPIC SANA Lisboa Hotel offers 311 bedrooms of various types. The comfort of its rooms and a service which is personalised down to the last detail make this Hotel the ideal place to stay when visiting the capital, whether on business or on holiday. The hotel facilities include 2 restaurants with different concepts: the Scale Lobby Bar and, on top of the Hotel, the Up Scale Bar with its infinity pool crown the EPIC SANA Lisboa Hotel. For meetings and events the EPIC SANA Lisboa Hotel has 1760 m2 divided into 13 meeting rooms that are able to host events of up to 1300 people.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Taxi service
Business Center with Internet Access
Parking garage
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Poolside bar
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Hammam
Head massage
Massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Laptop safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, Spanish, Portuguese
Location
Full view
97Great for walkers
Grade: 97 out of 100
102Restaurantswithin 0.3 miles
18Attractionswithin 0.3 miles
Contact
Av. Engenheiro Duarte Pacheco 15, Lisbon 1070-100 Portugal
Name/address in local language
Getting there
RatoLisbon Metro8 min
Marquês de PombalLisbon Metro9 min
Rental CarsSee rental cars from $13/day
2774Reviews74Q+A100Room tips
Reviews
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Most Recent
We booked a 4 day stay with Epic Sana in April. When we arrived in June they said we didn't have a reservation . When I showed them their confirmation email, they said they didn't know what happened but would be happy to book us a new reservation at a higher price. We were tired from traveling all day so we took the reservation. They never apologized but said we were lucky they didn't charge us a lot more. We asked if they could book us a reservation at a local restaurant and call us with the reservation time. They never did. The hotel is newer and has a nice indoor pool and spa. The location is not great.
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Helpful
I did travel to Lisbon with my family (cousins) for a short trip to take care of family business. The hotel is great! Well located, near to a mall and not too far from the center. We did not want to stay in the hustle and bustle of the city so this hotel was an excellent compromise. Pedro, the Valet, has been extraordinary with us. As we do not speak Portuguese, he made sure that our every move by car was done properly and assigned each and every driver accordingly. Very very professional and friendly. The same goes for the people at the reception, they took great care of every request from us and made sure we were comfortable. I do not remember her name, but 1 lady at the reception made a reservation for us at the best Fado restaurant in town and made sure we had the best table as well. She doesn't know yet but she made our night perfect. I will definitely recommend this hotel to my friends and family and will certainly go back again on my next trip to Lisbon. I simply loved the experience.…
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Date of stay: June 2022
Rooms
Cleanliness
Service
Helpful
Response from EPIC LISBOA, General Manager at EPIC SANA Lisboa Hotel
Responded 2 days ago
Dear Mrs. Sabrina L, Thank you very much for your preference at our EPIC SANA Lisboa Hotel for your stay. It is absolutely delightful to read your high praises of our team! Your compliments and kind feedback are greatly appreciated and we will share your comments with our team. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcome you soon for more EPIC stays. Best Regards, Olivier Mencucci, General Manager.
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+1
Obrigada Epic Sana Hotel! Wow what a treat to stay at this place! 🤩 At this 5 star hotel you can enjoy life very easily 😎 First of all… Mimosa and Chocolate Fountain at the breakfast buffet! Do I need to say any more? 🥂😋 After we came home the first evening, we got a wonderful surprise. The staff had served a bottle of wine, water, and a plate of tasty goodies at our room. 😋 What can I say- High level of service, classy interior design, live music in the lobby in the evenings, nice roof top pool and lounge area, spacious rooms with a good workplace, lovely food and absolutely amazing treatments in the SPA. Yeah, This was indeed an EPIC experience! We meet again quite simply! 🫶🏻
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Date of stay: May 2022Trip type: Traveled on business
Helpful
Response from EPIC LISBOA, General Manager at EPIC SANA Lisboa Hotel
Responded 1 week ago
Dear guest the_workation_girl, Thank you very much for your preference at our EPIC SANA Lisboa Hotel. We are extremely delighted to hear your kind words. It is a pleasure to provide you with our best service in order for you to have the best hospitality experience. We are glad to see that we can match your expectations and provide you an EPIC stay with EPIC experiences. We hope to see you soon for more EPIC moments. Best Regards, Olivier Mencucci, General Manager.
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Epic Sana was the perfect place to stay in Lisboa. We were greeted warmly and efficiently. Our room on the 9th floor had a beautiful view of the city and the Castle. The rooftop infinity pool was heavenly. The spa in the basement with another pool sauna and steam room was relaxing. Breakfast was all you could ask for eggs and omelets cooked to order, fruit, pastries and smoked salmon. The hotel was near the metro and multiple bus lines.
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Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: Even when the hotel seemed to be crowded with conference goers everything went smoothly
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Helpful
Response from EPIC LISBOA, General Manager at EPIC SANA Lisboa Hotel
Responded 1 week ago
Dear Mr. William S, We would like to thank you for choosing our EPIC SANA Lisboa Hotel. Thank you very much for being our guest and for taking the time to share your thoughts about EPIC SANA Lisboa Hotel. We are glad to see that we can match your expectations and provide you an EPIC stay. We hope to see you soon. Best Regards, Olivier Mencucci, General Manager.
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I wish I could give this hotel 10 stars. We visited for my birthday and had the best trip ever. The first thing that hits you as you walk in is the divine smell of the lobby. I asked someone on the front desk one day and they explained that they have the fragrance is specially designed to invite you in. It’s like the luxury equivalent of a warm apple pie left to rest on a window sill. The service is impeccable, the food is impeccable, the rooms are impeccable. The highlight is of course the pool on the roof which gives amazing views over the city and the river, but the downstairs pool by the spa is also incredibly tranquil. We used the spa facilities but sadly not the spa treatments (hopefully we can come back and do this!). On my birthday, we unexpectedly had a cake and bottle of champagne dropped off at our room which was complimentary and a delightful touch. The cake was delicious but we saved the fizz and took it to the São Jorge Castle where we watched the sunset one evening. Just book this hotel. You won’t be disappointed…
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Date of stay: July 2021Trip type: Traveled with family
Helpful
Response from EPIC LISBOA, General Manager at EPIC SANA Lisboa Hotel
Responded 2 weeks ago
Dear guest eleanorlees1, Thank you very much for your preference at our EPIC SANA Lisboa Hotel. We are very happy to read that you have truly enjoyed your time with us and we made you feel special. We aim to provide best service possible to all of our guests. We are glad to see that we can match your expectations and that you recommend us for future trips. We are looking forward to welcome you soon for more EPIC stays. Best Regards, Olivier Mencucci, General Manager.
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We stayed there for a weekend in June. Really friendly and obliging staff, everywhere; Great breakfast and a nice rooftopbar; The room was very nice and clean. Would recommend and go myself anytime again.
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Date of stay: June 2022Trip type: Traveled as a couple
Helpful
Response from EPIC LISBOA, General Manager at EPIC SANA Lisboa Hotel
Responded 2 weeks ago
Dear Ms. alicianicolez, Thank you very much for your preference at our EPIC SANA Lisboa Hotel. We know how important it is to make a guest feel at home and try to make his stay as comfortable as possible, and we are pleased to know that we have succeeded! We are looking forward to welcome you soon for more EPIC stays. Best Regards, Olivier Mencucci, General Manager.
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To be fair can’t fault all the previous reviews, their service does stand out in all areas, from reception to the breakfast and bar area. The hotel is extremely quiet especially the rooms and we had a wonderful 3 Night break and would thoroughly recommend this hotel for relaxing break in Lisbon.
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Date of stay: May 2022
Value
Cleanliness
Service
Room Tip: High level rooms with a view over the city
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1 Helpful vote
Helpful
Response from EPIC LISBOA, General Manager at EPIC SANA Lisboa Hotel
Responded 4 weeks ago
Dear Mr. DavsueWestYorks, Thank you very much for your preference at our EPIC SANA Lisboa Hotel. We are delighted to see that you had a relaxing stay with us and everything was up to your expectations. We are looking forward to welcome you soon for more EPIC stays. Best Regards, Olivier Mencucci, General Manager.
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I want to thank the staff at Epic Sana Lisboa for epic service. Joao Afonso is the most helpful persoon I have met in a long time. The food is superb, the setting is fine and the waiters are clued up too.
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Date of stay: May 2022Trip type: Traveled on business
Helpful
Response from EPIC LISBOA, General Manager at EPIC SANA Lisboa Hotel
Responded May 24, 2022
Dear Guest 982johanj, We would like to thank you for choosing EPIC SANA Lisboa Hotel for your stay. Thank you for the positive feedback. In addition to the delicious food and helpful team, we invest in providing our guests with excellent service. We are looking forward to welcome you soon for more EPIC stays. Best Regards, Olivier Mencucci, General Manager.
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The EPIC Sana Lisbon is a stunning hotel. It has a beautiful lobby, 2 swimming pools (indoor + outdoor on rooftop), a very spacious gym (w/ lots of room for floor workouts), modern rooms (w/ comfortable beds and nice baths/showers), as well as a variety of conference-related amenities for business folks. The property is quite new so everything is fresh, clean and spotless -- with a delicious breakfast to start your day. What really made the difference for me was the top-notch service, led by Marta as well as Carlos, Vittor, Pedro, Jorge and several others from the staff with whom I interacted. They really went above and beyond to make me feel welcome in the hotel and Lisbon in general, going out of their way to coordinate a lot of errands (finding a notary, getting cov2 test, handling document pickups), provide advice about the neighborhood and life in the city, and even accommodate a late flight out -- all during a very quick trip. You can tell that they take pride in what they do, are very knowledgeable about their surroundings, and are always friendly and smiling -- no matter how many times you ask for help. I've stayed at dozens of different hotels, and the level of service here ranks at the very top. Location-wise, the hotel is in the western part of Lisbon and has excellent access to the Campo de Ourique neighborhood with its many shops and restaurants (just a short walk to the left down the hill). It's also within a stone's throw to the Amoreiras shopping mall. If you're driving, its placement on a major road (Duarte Pacheco) makes it easy to access the airport to the northeast (10-15min), travel to other parts of Lisbon and even take a short trip to cities and beaches to the west (eg Cascais). I highly recommend EPIC SANA Lisbon and without a doubt will be staying here again.…
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Date of stay: May 2022Trip type: Traveled on business
Value
Rooms
Service
1 Helpful vote
Helpful
Response from EPIC LISBOA, General Manager at EPIC SANA Lisboa Hotel
Responded May 17, 2022
Dear guest ckp777, Thank you very much for your preference at our EPIC SANA Lisboa Hotel. We are happy to know that you are pleased with the service provided by our team. Thank you for the positive feedback. We hope to see you again! Best Regards, Olivier Mencucci, General Manager.
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Slightly on the upper price-scale but extremely good! It opened shortly before my visit in May'22 and as expected, everything new and spotless. The staff were amazing, offering advice on tours, main attractions and attending to all needs. Walking distance to attractions and the old city with parks and walkways very close by. The rooftop pool is simply stunning. Very small area so its always overcrowded but, spectacular. As mentioned, slightly pricey so if you can justify 250+pn, you will not be dissapointed
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Date of stay: May 2022Trip type: Traveled solo
Room Tip: Amazing traditional restaurant Casa do Concelho just down the road +-200mtrs. which is a must for...
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Helpful
Response from EPIC LISBOA, General Manager at EPIC SANA Lisboa Hotel
Responded May 17, 2022
Dear Guest dewittb2017, We would like to thank you for choosing EPIC SANA Lisboa Hotel for your stay. We were very happy that you enjoyed our hotel and service and that had a great experience with us. We hope to have the pleasure to welcome you again in the future. Kind regards, Olivier Mencucci, General Manager.
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PRICE RANGE
$227 - $321 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
311
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Claim Your Listing Frequently Asked Questions about EPIC SANA Lisboa Hotel
Which popular attractions are close to EPIC SANA Lisboa Hotel?
Nearby attractions include Amoreiras 360 Panoramic View (0.2 miles), Mae de Agua Lisbon Aqueduct and Water Museum (0.3 miles), and Procópio Bar (0.2 miles).
What are some of the property amenities at EPIC SANA Lisboa Hotel?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at EPIC SANA Lisboa Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at EPIC SANA Lisboa Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at EPIC SANA Lisboa Hotel?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to EPIC SANA Lisboa Hotel?
Conveniently located restaurants include Il Mercato Páteo Bagatela, Forno d'Oro, and Varanda do Hotel Ritz Four Seasons - Lisboa.
Are there opportunities to exercise at EPIC SANA Lisboa Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at EPIC SANA Lisboa Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does EPIC SANA Lisboa Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at EPIC SANA Lisboa Hotel?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to EPIC SANA Lisboa Hotel?
Many travelers enjoy visiting Mosteiro dos Jeronimos (3.2 miles), Castelo de S. Jorge (1.6 miles), and Panteao Nacional (1.9 miles).