The main reason I booked it was the location of the hotel, which is in a exclusive neighbourhood, near Rossio subway and train station and Baixa-Chiado subway station (5 minutes walking to both). Lisboa old city area have steep streets so take this into consideration when booking, otherwise if you like to walk the location is great. The rooms and beds are very clean, the bed is awesome, one of the best beds I've seen in hotels and have everything else you want for a hotel of this calibre (free wifi, toiletries, shoeing stuff, hair dryer etc.) Service is good, they speak very good English. Breakfast is OK, not the best around but offers anything one can wish for, fresh fruits, Portuguese specialities (cheese, various pastry) and the restaurant staff is very a considerate and helpful.

My family and I stayed here for a few days in August of 2020 during some COVID restrictions. We had an wonderful stay at the Lisboa Carmo Hotel! The staff were great and were quick with communication in order to coordinate shuttle service from the airport to the hotel and other taxi services. We are a family of 4 and stayed in a family suite. This suite is two rooms and two bathrooms. The larger room has a spacious King bed and good size bathroom with shower/tub. The smaller room has a twin bed with a pull out bed underneath as well and a good size bathroom with a shower. They are very nicely decorated, comfortable and clean. The hotel provided us with COVID care packs which consisted of masks, sanitizers etc. We had a good breakfast at the hotel. But due to COVID the restaurant was empty and the hotel was very quiet with minimal staffing. The location of the hotel is Fantastic! We walked everywhere as it is central to many tourist site seeing spots. Lots of restaurants, shopping, cafes all around. There is a beautiful Archeological museum right across from the hotel by the square. We will definitely stay at this hotel again and definitely recommend it to others.

If you are looking for a hotel in the center of Lisbon, then look no further and choose Lisboa Carmo Hotel. I was here for two nights in August 2020 and stayed in a Premium Room with view of the Castle and the River. The hotel is perfectly located in the center of the city, right by a beautiful square and a few steps away from many shops and restaurants. The room was very large, nicely furnished and had amazing views on the city and the river - also, the room had some great noise insulating windows, which meant that we could not hear a single noise. The service is also great: we got free private transfers from the airport (to be arranged with the hotel before arriving), a nice breakfast and even free minibar. Also, from a Covid perspective, I thought the hotel was doing a great job: super clean rooms, distanced tables at breakfast and they even left us a small kit with alcohol gel and face masks in the room. In summary, if you decide to visit Lisbon (which you should, because it is a truly stunning city), I would recommend you to choose Lisboa Carmo Hotel!