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Real Palacio Hotel

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#83 of 244 Hotels in Lisbon
Certificate of Excellence
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Real Palacio Hotel
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1,551 Reviews from our TripAdvisor Community

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Showing 807: English reviews
UK
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Staff were great and rooms were generally large, quiet and clean. However, there were two problems we encountered - The beds were really hard and whilst staff attempted to make them softer they were never particularly comfortable. The other problem was the breakfast - Food was good but the restaurant was crowded and organisation poor meaning you had to wait... More 

Helpful?
Thank Jonathon1948
Norwich, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a very friendly and helpful hotel. It is very clean and the foyer is impressive with its marble flooring. Our twin room was spacious and the price we paid was very competitive. The food in the hotel both at breakfast and at dinner was very good with plenty of choice. It is around a 20 minute walk into... More 

Helpful?
Thank NannaJO30
England, United Kingdom
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a 3 night stay at this lovely hotel and we were very impressed with the overall standard and excellent service. It is a good location for exploring the city and is only a few minutes from the Metro. There is a fantastic restaurant directly opposite the hotel.

Helpful?
Thank 3881234
Bath, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We had a fantastic stay at the Real Palacio, staff extremely helpful and friendly especially Reception as nothing was too much trouble. Rooms were spacious land extremely clean, beds were hard but managed to sleep. Coffee facilities in room would be nice. Slightly off the centre but walkable in 30mins or taxis were quite reasonable.we enjoyed the stay and definitely... More 

Helpful?
Thank Karen P
Elizabeth, New Jersey
Level Contributor
142 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I always come back to this hotel because of three reasons. First, the rooms are always large and comfortable. Second, the staff are always Helpful and friendly, and finally you can't beat the price in Lisbon With this hotel's facilities. I also love the location and the ability to park the car. This hotel is well placed near great shopping,... More 

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Helpful?
Thank Penhadafranca
England
Level Contributor
77 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I am pleased to see that the Hotel Manager responds personally to many of the reviews which indicates that the hotel is keen to address any concerns,and hope that some of the constructive points I make will be given consideration. The hotel is as I expected having done my homework previous to staying, check in was speedy and efficient, the... More 

Helpful?
Thank 1Englishman
Derbyshire, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Room comfortable but dark. Shower flooded the bathroom floor had to use both towels to mop up. Breakfast was a joke had to ask for a bowl for cereal had to ask for a cup to go on the saucer that was laid on the table. Had to ask for yogurt had to wait for fruit to be replenished staff... More 

Helpful?
1 Thank Pauline7455
Grupo_Hoteis_Real, Gerente geral at Real Palacio Hotel, responded to this review

Dear Guest, Thank you for sharing your constructive opinion. We are glad to know that you found the room comfortable as we aim to provide to each guest the most comfort possible. Concerning the less positive points, we are grateful for calling our attention to them as your feedback contributes to our improvement. Regarding the road works, unfortunately, this is... More 

Basingstoke, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Rooms were clean comfortable with air conditioning and well furnished, staff were attentive and friendly. Lounge and bar areas comfortable and well furnished. Great location, good choice for breakfast.

Helpful?
Thank mags722
Grupo_Hoteis_Real, Gerente geral at Real Palacio Hotel, responded to this review

Dear Guest, Thank you for your pleasant review. It is with great pleasure that we read all your compliments from the staff through the breakfast. Your positive feedback has a big meaning for us as it is a result of our daily hard work. We are looking forward for having another opportunity to welcome you back. Best regards, Jorge Cruz... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We were very impressed with this hotel. The staff were very friendly. The buffet breakfast had a large selection of pastries, cereals, breads, meats (hot and cold), cheeses, juices etc. Nice bar and resaurant also which we ate in a couple of times. Metro station from airport is within 5 minutes walk, which will also bring you to tourist area... More 

Helpful?
Thank DEREK C
Grupo_Hoteis_Real, Gerente geral at Real Palacio Hotel, responded to this review

Dear Guest, Thank you so much for your review. We are glad to know that you left the hotel with a very positive impression from the staff to the buffet breakfast. Our guests’ recommendation is a source of pride for the whole team! We hope to have the opportunity to welcome you in a not too distant future. Best regards,... More 

Enfield, United Kingdom
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

A good location, close enough to the can't remember to walk in but far enough out to be quiet. Two TripAdvisor highly rated restaurants nearby, Sessanta literally over the road and Salsa Rosa a 10 minute stroll. Two Metro stations within 5 minutes ,one being direct from the airport. Rooms were clean and spacious, reception staff very helpful. I didn't... More 

Helpful?
Thank Jonathan B
Grupo_Hoteis_Real, Gerente geral at Real Palacio Hotel, responded to this review

Dear Guest, We appreciate the time you took to write your opinion. We are sastisfied to know that our privileged location contributed to the quality of your stay in Lisbon. We also would like to thank you for your suggestions which are essential for our improvement. We hope to have the opportunity to welcome you back and on your next... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Babysitting

Additional Information about Real Palacio Hotel

Address: Rua Tomas Ribeiro 115, Lisbon 1050-228, Portugal
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $61 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Real Palacio Hotel 5*
Number of rooms: 147
Reservation Options:
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Also Known As:
Real Palacio Hotel Lisbon
Hotel Style:
#22 Best Value Hotel in Lisbon
#54 Family Hotel in Lisbon
#62 Romantic Hotel in Lisbon
#66 Luxury Hotel in Lisbon
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