I stayed at Corinthia Lisbon for 3 magical nights, what an incredible hotel, location, amenities, facilities, and the staff, all faultless. Enjoyed dinner twice in Erva, the open kitchen is mesmerising and the team are so professional and relaxed. The gym is a large great space with everything you need and even a sunny view. The Breakfast selection is first class. The neighbourhood is great, quiet and near 2 subways and a main train line, and a short taxi to the Airport. Thank you team Corinthia for making my first visit to Lisbon so special.
Great experience. Since the very first moment you step into the hotel, you feel welcomed. Staff is great! I chose the executive room with lounge access, it was a great choice. Located in the last floor, executive lounge was great, specially after a Long hauling day I would return and grab some bite and look at the views.
Incredible hotel, beautiful decor and staff were incredibly accommodating. We were upgrade to a suite on arrival. At first I was worried about location being a bit further out, but the metro is so simple to use and it is so quick. The restaurants are amazing, food and cocktails to die for! I would definitely recommend using the spa facilities! 5* would defo recommend.
Good location for the metro. Luxurious bedrooms and bathrooms, extremely friendly and helpful concierge staff. Great choice at breakfast, but be mindful they do have a lot of group travellers staying. Decent dinner options.
Arrived in the afternoon , greeted by the smart looking friendly doorman and other staff . Warm welcome from the front desk , first impression was of a very clean well maintained hotel . Check in was swift and efficient. Good security for the key/card operated lift . Like the lobby the room was very clean , spacious, quiet and comfortable, the water temperature for the shower could have been a bit warmer , the bed was very comfortable and I slept well . There is a rail/ metro station across the road next to the Lidl super market, restaurants nearby but you would have to get a taxi or public transport to the main eating/ drinking areas . This is one of the cleanest hotels I have stayed at and the staff were very nice
Arrived way earlier than check in time to a warm welcome, we asked for co- joined rooms aa we had kids and this was accomodated. We were shown around the hotel which is a beautiful building with a luxurious feel and very clean, loved the roof top view across Lisbon. Rooms were very well eqipes and modern with tea/coffee facilities, daily complimentary water to drink, super bathroom tolietries and lay out. Beds comfy and cleaned to a very high standard daily. Everyone at the hotel was helpful. Adjoining restaurant was excellent with some top notch wine and steak points! Wi -fi worked well. Breakfast was one of the most sumptious we have ever had. So why 3 stars?? Well we booked the hotel as it had a pool, 2 kids who were very excited about this. The pool was closed during our stay, no warning at booking on their own website, no mention when reconfirming facility by email before arrival!! Then we were asked to use the cest pit of a pool at the Mercure oposite, which we dared not jump into! Hotel made little real effort to compensate except offer a discount at the spa and a future upgrade promise.... in the end it is about contractual agreement and trust... they didnt try hard enough to win this back.…
Just back from our stay at the Corinthia Lisbon. The experience was lovely and stay was wonderful very clean and staff very helpful. A few things I was not too happy about that there was no milk in the rooms for the tea/coffee which should be standard, also no ironing board had to call and ask for it each day. Can get annoying. Also I felt the the welcome to the hotel lacked the 5 star experience I've been to Corinthia London and what a difference. Lovely spa and loved the pool . Slightly further out but underground not far so that was OK.
I don’t write reviews, but our experience with this hotel was one of so many zeniths and nadirs that the story needs to be told. The decor is beautiful in every Corinthia hotel I have visited, and the lobby of this hotel is no exception. Staff I have always found lovely. Yet our troubles here began at checkin. I had booked online directly with the hotel some time before our arrival. A lady called Erika refused to check us in, citing it being the law that we needed to provide card details. I had given the card details with our booking, but she was asking me to leave unless I gave her the physical card, which I didn’t have with me. It’s 2023 and I use Apple Pay. I was surprised by her lack of knowledge and ill-mannered demeanour, which was the last thing that a hotel guest would want after a journey. Thankfully, a colleague of hers seemed aware of the year and intervened, reminding her that guests can use the Apple Pay technology. Apologies ensued; we checked in. Thus began a high point. Erika’s manager, Fernando, who was most welcoming and polite, showed us a choice of two rooms and we were kindly given an upgrade and complimentary access to the (beautiful) Sky Lounge. However, I then sent a coat of mine for dry cleaning, alongside some other laundry, requesting the turnaround service in five hours. A couple of hours later, I received a call saying that the coat had unfortunately been damaged. Further apologies ensued, and the team said they wouldn’t charge us for the laundry that day. I needed to say that this didn’t cover the cost of my coat. I received many more apologies, and the laundry/housekeeping team asked me to give them until the following day to find a solution: I imagined they planned to either fix the coat, or replace it, or reimburse me. The next day, I ordered breakfast to our room, which was forgotten. When I phoned up room service some time later to ask about it, they apologised and sent it up free of charge. Subsequently, cold and coatless, I phoned up the laundry/housekeeping service to ask for an update but the lady I spoke with had no idea. Later, a lady called Natacha called by our rooms, with further apologies, asking for one more day to find a solution. She then sent up balloons and sweets for my child which were very much appreciated by all of us, but which regrettably did not keep me warm. That evening, Valentine’s Day, we went up to the Sky Lounge, settling at a table and being given the menu. We ordered some drinks. Nobody had mentioned that children weren’t allowed up because it was a special day until we were about to order the food. Again, we had more apologies and they offered to send the food we were going to order from the Sky Lounge kitchen to our rooms. I totally respect that some places need to be free of children; as a twenty-something, I very much appreciated it when hotels and restaurants catered for adults only (eg at The W) but I was always made aware of this policy in advance, which was not the case here. Had we been made aware, it would also would have given us the opportunity to make other plans for that evening. I was also particularly surprised not to be told in advance as the hotel’s marketing heavily targets families. The following day, 15th February, I was using the well equipped gym. I received a phone call while there, and was chatting while training for quite some time before being told, with apologies, that I was not allowed to be on the phone in the gym so I cut the call short. Again, nowhere was this made clear in advance (no signs, no prior mention). Plus I was on the phone for more half an hour before this seemingly random interruption; perhaps shorter phone calls are allowed? Lastly, the laundry I sent on the 15th for a five hour service, did not reappear until we called up on the 16th packing to leave. At the same time, there were so many lovely elements to our stay. On the 15th, there was still no mention of the coat, and I called up the laundry service to see. The team brought up a selection of tailored linings with which to fix the coat, which, although having taken two days instead of five hours, was much appreciated and you would not know the coat was damaged. Miguel, the doorman, was so welcoming and helpful with bags and getting taxis etc. The service in the spa was immaculate: punctual, clear and organised with great options for kids. They also sell some beautiful swimsuits and bikinis. The system for operating the lifts is great: your room card only takes you to certain floors ensuring security for all the guests. The pool has a lovely, safe and clearly demarcated shallow area for children. The gym has everything you might need, bar (please forgive the pun) somewhere for pull-ups/chin-ups. The food menus (both in the restaurants and room service) are extensive and allergens are labelled very clearly. There are lots of delicious options and the presentation of the food is beautiful and consistent. Yet overall, if I could rate this experience 3.8 stars I would. While every effort was made when glitches occurred, there were so many apologies given to us that I couldn’t rate the service as consistent, which I did not expect from the Corinthia brand. If you are looking for a five star child-friendly experience in Lisbon, I imagine there are better options, such as the Four Seasons. Thank you though to the team who made every effort to rectify mistakes. Please see picture of the coat linings! …
Excellent hotel, great location, close to a direct metro to the entertainment district. The reception staff made us feel welcome and checked us into the room in a short time. Lifts have a one-stop to your floor. Great views. Cleaning services are fantastic and they did extra effort . bed Turn around in the evenings was done well with bottled water and chocolates added. Room request for extra towels etc was attended to promptly. Breakfast was a large setup, with plenty of choices for juices, cereals, bread/cakes , fruits and hot breakfast. I didn't expect Papaya, went a treat. The breakfast staff were excellent. I wondered what kept the staff motivated. We had a cocktail reception in the sky lounge on the 24th floor. Large panoramic views across the city. Renata made an effort to hear us both positively and negatively (We didn't have any negatives). A special thanks to Patricia Costa and her colleagues in guest relations who went out of the way to help us with places to see and visit, transport and even offered to make us a booking. Visited Lisbon the first time, and will stay in Corinthia the next time and in other cities. I thought good hotel hospitality begin East of Dubai. I changed my mind after this visit. Great Portuguese hospitality begins here. …
All the staff were friendly, helpful and knowledgable about the area. The hotel has a gym with modern equipment and a side studio where you can work out or do yoga, there is also a lovely pool and spa. Our room had a terrific view of Lisbon and was cleaned regularly. We also visited the beautiful Sky bar on the 24th floor for drinks and it has exemplarly views of the city.
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