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We welcome you to Upon Angels, where we awaken the most daring and sensory side of your stay. Located on Lisbon's vibrant Rua dos Anjos, we seek to question the rules, stimulate the senses and challenge our guests to do the same.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Upon Angels hotel is celebrated for its prime location, with guests appreciating easy access to transport, dining, and attractions. Its spotless cleanliness and charming atmosphere, punctuated by playful decor, receive high praise. While views on value are mixed, the warm and attentive service garners consistent accolades.
The amenities and comfortable rooms are generally liked, though some discrepancies regarding kitchenware and pool facilities have been noted. Despite overall comfort, a few guests mention noise issues and missing amenities in rooms.
Location
Convenient
Atmosphere
Eclectic
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Well-appointed
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I cannot reccomend this place enough - I only read after booking that this hotel has a 'love theme' and panicked a bit as a female solo traveller. The staff reassured me that it is just a regular hotel (and, it is, if that's what you want) and so I decided to go ahead.
Firstly, absolutely SPOTLESSLY clean. The staff were all incredibly friendly and helpful. The decor is gorgeous and the location is handy for intendente - on the Verde line, which I found perfect for sightseeing.
The bed was perfect for me - feathery pillows and duvet and good linen. Room amenities were great - lovely espresso machine and fridge.
Although my room overlooked the jaccuzi area it was quiet enough to sleep after insanely long days sightseeing.
But the real thing here was the gesture the staff made - I was travelling alone for my birthday - every staff member wished me happy birthday when they saw me, and when I returned home after a 12 hour day trudging about... They'd put a little chocolate cake and card in my room.
Would stay here again in a heartbeat - thankyou so much all at Upon Angels!
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Date of stay: November 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Office Manager Upon Angels, Owner at Upon Angels
Responded Nov 27, 2024
Dear Sara, Your delightful review has truly made our day! We're thrilled to hear that your stay at Upon Angels was a memorable one, especially on such a special occasion as your birthday. It's heartwarming to know that the cleanliness of our hotel, the decor, our strategic location, and the room amenities added to the comfort and enjoyment of your stay. We take pride in delivering exceptional service and it's wonderful to know that our team's efforts to make your birthday special with a chocolate cake and card were appreciated. We are especially pleased to receive your commendation about our staff. They indeed are our biggest asset and your kind words will surely motivate them to keep up their high standards of service. We are eagerly looking forward to welcoming you back on your next trip to the city. Kind regards, Ă‚ngela Lopes
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Fantastic experience!! Easy reservation Great price offer Exceptional welcome from Philip at reception Beautiful and practical designs 100% clean A delicious breakfast, brought to the room in a pick Nick basket which included scrambled eggs with bacon, a roll, a croissant, cheese, ham, fresh orange juice, coffee of your choice, yoghurt with granola, strawberries, blueberries and some dried fruits. This is enough till dinner. In the room you have proper dishes and cutlery. Very friendly and helpful staff. If in Lisbon we will definitely be back! We loved this place!!!
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Date of stay: October 2023Trip type: Traveled as a couple
Room Tip:Â Metro only 5 minutes away
Have the breakfast
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
Comfortable bed and lovely room. Room particularly loud in morning when people getting up to toilet (can hear flushing and drains) and when people coming in and out of room/cleaner. It was good having plates,cutlery cups and microwave in room - nice additional. Breakfast could be improved with more hot options other than eggs. Best orange juice I've ever had. Hotel in decent enough location, easy enough to get to other areas. Uber is great and cheap.
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip:Â Josephine's down the road is good for food and drinks. Easy enough to get to other areas in lisbon.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Office Manager Upon Angels, Proprietário at Upon Angels
Responded Jan 25, 2025
Dear Nicole, It's fantastic to read that you found your stay with us to be good. We are happy to know that the comfort of the bed and the lovely room left a positive impression on you. We are also pleased to learn that you appreciated the additional amenities of plates, cutlery, cups, and a microwave in your room. We have noted your feedback on the noise levels in the morning and the breakfast options. We strive to continually improve our services to ensure our guests have a comfortable and enjoyable stay at Upon Angels. Thank you for your kind words about our location. Your compliments motivate us to provide the best service and amenities to our guests. We look forward to having the pleasure of welcoming you back soon. Kind regards,
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We’ve travelled many places in Europe over the past few years, but this was our first time in Lisbon. It most definitely won’t be the last…and a bit of that is certainly due to our stay at Upon Angels. The location is ideal for the metro, Route 28 trolley, or just a leisurely walk into the heart of town. The hotel itself is an absolutely fun, quirky, elegant work of art…the attention to detail (even in the stairwell) just made us smile every day! But by far, the best part of Upon Angels was the staff. Not only were they always smiling, kind, and attentive…on one of our first mornings, they found out it was my wife’s birthday, and by the time we came back that evening, they left a lovely note and decadent chocolate cake in our room! That thoughtfulness totally made my wife’s day even more special, and we could not be happier than to leave a rave review!
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Date of stay: February 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Office Manager Upon Angels, Owner at Upon Angels
Responded Feb 12, 2025
Dear klrkphotography, Your wonderful review paints a vivid picture of your experience at Upon Angels and we're thrilled to hear that we played a part in your newfound love for Lisbon. It's delightful to learn that you enjoyed our unique and artful hotel decor as well as our strategic location. We are especially warmed to hear about the positive impression made by our staff. Their dedication to service is indeed something we are very proud of. The birthday surprise is a small testament to our commitment to making each guest's experience memorable. We're glad to know that it added a touch of joy to your wife's special day. We look forward to welcoming you back for your next Lisbon adventure. Kind regards, Ă‚ngela Lopes Front Office Manager Upon Angels
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I travel I like to book small boutique, hotels that offer a quiet relaxing environment. Upon angels provided just that leaving busy streets you enter a small inn and immediately feel relaxed.
Staff are extremely friendly and other than the lobby and small bistro. You will hardly see another person. Your room will be well appointed with great colours and pops of art. Your bathroom will be clean and you’ll have everything you need to relax and enjoy your time in Lisbon . The location is perfect for wandering the city.
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Date of stay: October 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Office Manager Upon Angels, Owner at Upon Angels
Responded Oct 27, 2024
Dear guest, Your description of your stay at Upon Angels was a pleasure to read. Our team is indeed dedicated to creating a serene and intimate atmosphere, so we're thrilled that we were successful in providing this for you. Your comments on our well-appointed rooms and clean bathrooms are very much appreciated. It's wonderful to know that you found our location ideal for exploring the city. We hope to have the opportunity to welcome you back on your future travels. Kind regards,
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We received a very warm welcome. There was always someone at reception throughout the week, always helpful and always friendly. Breakfast is brought to the room in a picnic basket. The basket was well filled with all kinds of treats. From bacon and eggs to yoghurt, fresh fruit, cold cuts and pastries, everything was there. The only disadvantage is perhaps the area in which the hotel is located.
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Date of stay: April 2024Trip type: Traveled as a couple
Room Tip: Keine Parkplätze
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It's an 'adult' hotel, and I'm not entirely sure why. Yes, there's a nude female motife on the carpet, and a neon pair of gams on the wall, but, nothing particularly salacious. The room was cozy and comfortable. The location was great, on a side street in Intendente near a Brew pub and across from an amazing restaurant-- That I had no idea was Vegan, but was still delicious! I'd stay here again. Friendly staff.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Office Manager Upon Angels, Owner at Upon Angels
Responded Nov 7, 2024
Dear X5034KLjohns, Your review paints a lively picture of your stay at Upon Angels. We are delighted to hear that you found our hotel cozy and comfortable, and our location to be convenient. We’re proud to be situated in such a vibrant area, with great dining and drinking options right at our doorstep. Our "adult" theme is indeed a unique aspect of our hotel, and we aim to intrigue and entertain rather than to provoke. We're glad to know that you appreciated the subtlety! We are particularly pleased that you found our staff to be friendly. It’s our aim to make sure every guest feels welcomed and taken care of. We look forward to your return, and we are thrilled that Upon Angels will be your choice of stay. Kind regards, Ângela Lopes Front Office Manager Upon Angels
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The room itself was good size, with a kettle and a little hob if you want to fix something for yourself, but they didn’t provide any pots/ pans, hence useless. Not all of the lights working and that made the room look dingy. The fittings of the shower were falling off upon use . They advertised a pool but it was actually a large jacuzzi. I think for £105 / night they could have done it better. The most lovely part of the stay was the staff who were very helpful and pleasant . Gabriella, Bruna Cordero and Hiago de SA’ were so wonderful and arranged the tours of Sintra, Cascais and around lisbon for us.
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Date of stay: August 2024Trip type: Traveled as a couple
Room Tip:Â Try to get up early if you want to have a ride on tram 28, or catch it at the end of the line...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Office Manager Upon Angels, Proprietário at Upon Angels
Responded Sep 19, 2024
Dear guest, Your detailed feedback is much appreciated. We're glad to hear that you found the room spacious and enjoyed the in-room amenities. We always strive to provide a convenient and comfortable stay for our guests, and we're delighted that you found our staff, especially Gabriela, Bruna Cordeiro, and Hiago de SA, so helpful and pleasant. Regarding your comments about the room's lighting and shower fittings, we want to assure you that the comfort and satisfaction of our guests is our top priority. We're sorry to hear that aspects of your room didn't meet your expectations. We also understand your point about the pool. Our goal is to provide clear and accurate information about our facilities, and we apologize if there was any confusion. Despite these issues, we hope that you had a memorable stay with us and enjoyed the tours around Lisbon, Sintra, and Cascais that were arranged for you. We look forward to the opportunity to welcome you back in the future. Kind regards,
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Room with original decor, spacious and clean. Comfortable bedding. The breakfasts were plentiful and varied (bread, butter, jam or nutella, honey, fruit, yogurt, pastries, coffee or tea, milk, orange juice), a delight. Thanks to Hiago for his advice, his humor and his good humor! We recommend. The French friends.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Funky decor was refreshing after staying in soooooo many cookie cutter decorated hotels that all look and feel the same as the next one. The room was very comfortable, spacious, and quite. The staff at the front desk was freindly and helpful. The bartenders, Xavier & Catalina, were excellent. The hotel is a little off the tourist path - but that's what made it even better. And, although it was a little out of the way it was very near plenty of public transportation (Metro & bus/tram routes).
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Office Manager Upon Angels, Owner at Upon Angels
Responded Oct 27, 2024
Dear Jims880, Your kind words about our unique decor and comfortable rooms truly warmed our hearts. It's wonderful to hear that our staff, especially Xavier and Carolina, were able to contribute positively to your experience. Upon Angels prides itself on being a distinct and unique destination, and we are glad you appreciated our location away from the usual tourist crowds. Our proximity to public transportation is indeed a convenience we are proud of. Thank you again for your review. We would be more than glad to welcome you back on your next visit. Kind regards,
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There are more places to choose from in the Lisbon area.
PRICE RANGE
$105 - $188 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
46
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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