Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
138 Liberdade Hotel, is a luxury boutique hotel in downtown Lisbon Portugal, offering a premier location on Avenida da Liberdade, next to the most important luxury & lifestyle brands such as Gucci, Louis Vuitton or Prada. Our hotel is one of the top luxury hotels in Lisbon, featuring 72 beautiful rooms and suites decorated in a fashionable and chic style. 138 Liberdade Hotel boasts an open lounge terrace offering panoramic views of Lisbon's city center, as well as a chill atmosphere for relaxing and socializing. Our hotel restaurant takes pride in its modern, light, and fresh cuisine, and in its Gin Tonics. Come stay with us in Lisbon, Portugal!
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Trendy
City View
Languages Spoken
English, French, Spanish, Italian and 1 more
Location
Avenida da Liberdade 138-142, Lisbon 1250-001 Portugal
Name/address in local language
138 Liberdade Hotel
4.2 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
Powered by AI
138 Liberdade Hotel is frequently lauded for its spacious and modern rooms, and guests consistently commend the attentive and professional service provided. While the hotel's prime location is a highlight, offering easy access to popular destinations, some guests feel that the hotel could improve the value proposition of its amenities and breakfast offerings.
The hotel's cleanliness and stylish atmosphere receive praise, and amenities such as the upscale restaurant and evening chocolates add to the refined experience, though a few travelers mention there is room for improvement in maintenance and amenities.
Location
Convenient
Atmosphere
Stylish
Rooms
Comfortable
Value
Expensive
Cleanliness
Meticulous
Service
Attentive
Amenities
Top-notch
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveler reviews and learn more about how the site works.
Really nice hotel. I hadn't intended going 5 star, but in the end it was the only place I found that really suited, and I'm glad I did.
Big plusses:
++ Lovely, friendly, helpful staff + Street is very safe +Right by metro +Excellent location for tourists +Lovely spacious rooms, we were given an upgrade which was much appreciated +Great pressure in shower, very nice bathroom, sheets, towels and bathrobes good quality +Bamboo toothrbrushes and teeny toothpaste tubes provided (maybe better separated, so you don't waste any toothbrushes?) +Blackout blinds, no road noise +Restaurant's nice, bar outside is pretty +Its decor is quite dark and dramatic, which I love + 20% off restaurant voucher + free drink much appreciated. +I'm not a 5 star person, usually, so the evening visit by the chocolate fairy is pretty magical
Small minuses:
- Not a fan of the 'signature scent' in the lobby and hallways - I would much prefer it wasn't there. Similarly, the soap and shower gel are heavily perfumed - if I went again, I'd bring my own soap - The beds are too soft for my liking, but that's a personal preference. There's one giant pillow and one normal sized - would be great on a double bed, but on a single bed, there's not enough space for you and the big pillow... - Would love if the cotton buds had been replaced and there'd been hair towels too - of course you can always request these things, but it's kind of awkward... - Breakfast was ok - cooked breakfast slightly oddly flavoured, very salted mushrooms, sweet baked beans - not sure I'd say it's worth €17.50... but good coffee, nice pastries.
If you're staying here but aren't looking for super-expensive shopping/restaurants, etc, do research first as it is a fancy area and you might end up having to go more upmarket than you want to in the moment. Lovely coffee and Pastel de Nata bakery down the street towards Rossio. Pharmacy on side street just down the road and at end of street.
Read more
Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip:If you're sensitive to scent, bring your own toiletries.
Mini pastries and complimentary...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pedro Delgado, Serviços ao cliente/atendimento at 138 Liberdade Hotel
Responded Jan 20, 2025
Dear guest , thank you very much for sharing your feedback with us. We are truly pleased to hear that you enjoyed and had a good time with us during your stay. Our main goal is to make sure our guest leave the hotel with great and unforgetable memories and experince. We are glad that our standards met your expectations such as location, staff, restaurant and facilities. We greatly appreciate your comments and we will take it in consideration. It would be our great pleasure to welcome you again and provide you a memorable stay. Kind Regards, The !38 Liberdade Hotel Team.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Firstly the location is beautiful could not get better. Very welcoming staff especially the lovely receptionist who checked us in so helpful. Our room was beautiful spotless with attention to detail everything you expected from a high level hotel.We chose to eat at the hotel in the beautiful bar the food was great served by the lovely waiter from Brazil who shared some great conversation with us .congratulations to this hotel it was perfect
Read more
Date of stay: February 2025Trip type: Traveled as a couple
Room Tip:Valet parking available
Taxis easy from here
They serve complimentary coffee etc after a hard...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maria Madalena Alves, Serviços ao cliente/atendimento at 138 Liberdade Hotel
Responded 3 weeks ago
Dear Rachel, thank you for sharing such a wonderful review! It sounds like your stay was absolutely perfect, from the stunning location to the exceptional service. It's always great when a hotel not only meets but exceeds expectations, and it’s clear the staff made a real difference in your experience. The lovely receptionist and friendly waiter really seem to have added that special touch to your stay. We hope to welcome you again back soon and provide you another memorable stay. Kind Regards, the 138 Liberdade Hotel.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
As you pull up outside you’re greeted by two smartly dressed doormen who remove your luggage from the car boot and then offered valet parking for the car (Which we declined as our Tesla does not have a “key” in the traditional sense) this was no problem as one doorman accompanied my husband in the car and directed him to the car park. What a pleasant surprise to find the secure underground parking had EV chargers for guests which is not mentioned on their website. The reception area was large and dark but the mirrors/lighting/decor counterbalanced this. Our luggage was in the room by the time we got there. Bright, spacious room with a large terrace. Large bed with good bedding and pillows. Complimentary bottle of water and toiletries. Very good sized shower. TV with many English speaking channels. We decided to eat dinner in the the hotels outside garden which was lovely. The sliding doors were open and we could hear the piano player. The food was absolutely delicious (I can recommend the shrimp salad and the salmon with lime risotto and the octopus). The waiter recommended a Portuguese wine (normally we go for Spanish) but it was all good and we stuck with this for the entirety of our stay. In the end we ate all 5 of our evening meals at the hotel as the food and setting was so amazing and peaceful. The breakfast offered was the best we’ve ever had in any hotel. Once again we were able to eat in the garden with beautifully set tables. The food and variety of dishes was outstanding from English eggs, bacon etc to all the continental breakfast combinations, different breads/rolls, fresh honeycomb, various nuts and seeds, mini quiche and of course pastel de nata. The hotel itself is located on a very busy thoroughfare and only a 20 minute walk from the River Tegus passing many shops and interesting buildings. The only negative thing was that we felt the housekeeping service let it down. In our 5 day stay the room was serviced daily but on 3 occasions the water, coffee and toiletries were not replenished and I had to keep asking ~ not good enough when paying for a 4*. This was minor in the scheme of things and we would absolutely stay again for the overall service and wonderful food. Highly recommend.
Read more
Date of stay: August 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pedro Delgado, Serviços ao cliente/atendimento at 138 Liberdade Hotel
Responded Oct 5, 2023
Dear Guest, We are delighted to receive such positive feedback about your experience at our hotel. It is wonderful to hear that you found the hotel amazing and that you enjoyed everything during your stay. Thank you for your generous praise and for the top rating in your review! Our team strives every day to provide memorable moments for our guests, and knowing that we were able to fulfil this goal is extremely gratifying. We hope to be able to welcome you again soon and provide you with more magnificent moments during your stay. Thank you again for your preference and for sharing your positive experience. Have a wonderful day! 138 Liberdade Hotel Team.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
Great location hotel (walking distance to the center and metro), spacious rooms, good breakfast (although little varied), courteous staff. I give two stars for a serious fact, which I also reported in reseption: very disappointing experience in a hotel that is proposed high level and with a cost of almost 300 € per night. In addition to towels in the bathroom we also had bathrobes, the first day used, but not put on the ground (because not dirty). On the second day we reused them and then grounded them, so we could change them. At this point I noticed that the bathrobe I had used and left on the floor had not been replaced with a clean one, but simply picked up from the floor and hung on crutches in the bathroom as if it were a "new one". It made me suspicious, but I was not sure, so on the third day I decided to give it a try: I marked the labels of the dirty bathrobes with a pen before throwing them on the floor. On my return, I found them folded and hung up as if they were new, but they were the same, still dirty and marked that I had thrown on the ground between dirty laundry. This behaviour is very serious and unacceptable, especially for us who were travelling with a newborn. I immediately reported the problem at reception and requested clean towels, but they arrived only after more than an hour and two reminders.
Despite the seriousness of the situation, no one has apologised adequately and we have not been offered any refund or discount, even symbolic. For a 5-star hotel this type of service is really shameful and UNhygienic for its guests.
Read more
Automatically translated
Date of stay: December 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Every attention to detail was evident throughout our stay. The associates at the hotel were well trained and delivered flawless service. We appreciated that parking was included in this downtown location and the also charged our car every time it was parked. Breakfast was also included and in addition to the delicious and fresh selections at the buffet, they offered cooked to order eggs benedict or any other cooked to order dish we wanted. I was so pleased that on my husbands birthday they welcomed us at breakfast with a beautiful letter wishing him a happy birthday, Champagne and a tray of the most delicious sweet treats and fruits complete with a lit candle. The location is central and we could walk everywhere we wanted to go in Lisbon. I would not hesitate to return to the 138 Liberdade or to recommend it to friends and family.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pedro Delgado, Serviços ao cliente/atendimento at 138 Liberdade Hotel
Responded Mar 15, 2024
Dear Guest, Delighted to hear you had a fantastic time at our hotel in Lisbon! Your kind words mean the world to us. We strive to provide top-notch service and a memorable experience for all our guests. Looking forward to welcoming you back soon! Kind regards, The 138 Liberdade Hotel Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Difficult to know where to start as there are so many good things to write about this hotel. So let's start with the staff who were fantastic. Polite, attentive and wanting to please without being over forbearing. Top marks here. Then the hotel itself which is thoughtfully set out with a contempoary design being located in central Lisbon and couldn't be faulted. Our bedroom, one with a small balcony facing the rear of the hotel was very quiet and comfortable with an excellent shower and lovely soaps, shampoos etc. Just one criticism, there is a small ledge to raise the height of the shower with a sharp corner by the toilet. Both my wife and I managed to stub our toes at night whilst visiting the toilet. Finally I believe the most important assesment of a hotel is "Would you go back." We most certaily would.
Read more
Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pedro Delgado, Serviços ao cliente/atendimento at 138 Liberdade Hotel
Responded Jan 24, 2025
Dear Guest, thank you for your detailed and thoughtful review! We are thrilled to hear that you had such a positive experience with us, and we truly appreciate your kind words about our staff. It's wonderful to know that their service made a lasting impression. We’re glad you enjoyed the design of the hotel, as well as the comfort of your room and amenities. Your feedback regarding the sharp corner near the shower is important to us, and we will certainly look into making improvements to ensure the safety and comfort of our guests. Most importantly, we’re so pleased to hear that you would return to our hotel and will be a pleasure to have you back again. Kind Regards, the 138 Liberdade Hotel team.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This charming 5-star hotel, located in the heart of Lisbon’s most elegant avenue, has a beautiful ground floor garden and welcomes its guests with a welcome drink (or an entire bottle of wine) in a restaurant with excellent options of typical Portuguese and Mediterranean dishes. At dinner there's always a pianist playing wonderful songs! Breakfast offers varied options in buffet and à la carte as well. Highlight to the staff Mariana (reception), very attentive and efficient! Gabriela (restaurant), always attentive to the numerous requests, discounting with sympathy and agility and, In particular, to the manager Cauê, who makes every guest feel special, personally engaged in solving our demands and going further, with a lot of sympathy and competence!
Read more
Automatically translated
Date of stay: January 2025Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Upon arrival we were given an upgrade to a lovely room overlooking the Avenue. On the second day we arrived in our room with a lovely Christmas gift and personal note. This Hotel is big enough to provide all services required but also small enough to stay personal. Both the outside and inside were beautifully decorated which stopped many people on the street walking past. The ‘doorman’ might be an old fashion service but it adds to the class this hotel sits in. We are seriously considering having some more Christmas holidays here!
Read more
Date of stay: December 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pedro Delgado, Serviços ao cliente/atendimento at 138 Liberdade Hotel
Responded Jan 20, 2025
Dear Alex, Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay with us and appreciated the room upgrade, the Christmas gift, and the personal touches we strive to offer our guests. It’s wonderful to know that you felt both the scale and the service of our hotel met your needs, and we are delighted that you found the decorations both inside and outside so charming. We agree that the doorman adds a touch of timeless elegance to our hotel, and we’re so glad you appreciated it as part of your experience. We would be absolutely delighted to welcome you back for future Christmas holidays or any time of year. Looking forward to welcome you again soon. Regards, the 138 Liberdade Hotel Team.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We just came back from a week’s vacation in Lisbon where we stayed at Hotel Liberdade 138. We highly recommend this hotel to anyone looking for an alternative to the big chains. The room was very comfortable with a nice view of a Lisbon hillside. The shower was open on one side with a rain shower style shower head. Plush bathrobes are provided. The included breakfast had everything you could want from made-to-order omelettes to a choice of pastries and fresh fruit. But the best thing about this hotel was the staff. They gave us many recommendations for restaurants and things to do and were very accommodating. When one of us left a cellphone at a museum, the staff contacted the museum and stayed on the phone with them until it was located. We thoroughly enjoyed our stay.
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pedro Delgado, Serviços ao cliente/atendimento at 138 Liberdade Hotel
Responded Nov 11, 2023
Dear Guest, Thank you taking the time to share your wonderful feedback about your recent stay at 138 Liberdade Hotel. We are truly grateful for your kind words and recommendation. We are delighted to hear that you had a comfortable and enjoyable experience during your week-long vacation in Lisbon. its fantastic to know that you found your room to be cozy and enjoyed the beautiful view of Lisbon´s hillside. We strive to provide a comfortable and relaxing environment for our guests, and its rewarding to hear that we succeeded in doing so. We are also pleased to hear that you appreciated the open shower design with the rain shower style shower head, as well as the plush bathrobes provided. Our aim is to provide our guests with a luxurious and rejuvenating experience, and we are glad that these amenities added to your overall satisfaction. Furthermore, we are thrilled that you enjoyed our breakfast offerings. We understand the importance of starting the day off right, and our made-to-order omelettes, pastries, and fresh fruit are designed to cater to a variety of tastes. its wonderful to know that we were able to meet your expectations in this regard. Most importantly, we are delighted that our staff made such a positive impression on your stay. We believe that exceptional service is the cornerstone of a memorable experience, and its heartening to hear that our team went above and beyond to provide you with recommendations for restaurants and activities. We are also glad that they were able to assist you in locating your lost cellphone by contacting the museum and staying on the phone until it was found. We will be sure to recognize their efforts and dedication to ensuring your satisfaction. Thank you once again for choosing 138 Liberdade Hotel for your vacation in Lisbon. We truly appreciate your recommendation and look forward to welcoming you back in the future. If there is anything else we can assist you with, please do not hesitate to let us know. Warm regards, The 138 Liberdade Hotel Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
For months in advance the staff helped me plan our 8 day stay, and upon arrival all continued to be so helpful. Location wise do easy to jump on subway to get anywhere. We stayed in 804 Presidential Suite, one of 4 rooms on the top floor, which faces the back, so no issues with noise which is really important to us (other than when someone was in the hallway, no carpets and heavy doors, normal for many hotels). That said, during the day there are nearby construction projects. Room is a bit tired, with no modern electronic touches, but bed was comfy. There are two toilets, two sinks, a bathtub and a shower spread out between 3 spaces. To be aware of: breakfast opens at 7:30 which was late for us on days we were headed out early. It was not a cozy room, given the modern style, not a room I would want to curl up in on a rainy day, with an odd round couch. Staff arranged COVID tests from the hotel room, which was incredibly helpful. They also set us up with a wonderful driver, Luis, who took us out for two days in the countryside, Obidos/Peniche/Mafra and Evora areas. Most other guests wore masks in public places, which was helpful.
Read more
Date of stay: November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel reception will be able to give information on reservations and any questions you may have. Trip advisor have their website.
Sorry I don’t give out my email address.
There are more places to choose from in the Lisbon area.
PRICE RANGE
$221 - $326 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Fontecruz Lisboa, Autograph Collection
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
72
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
