Hotel Mundial
Praca Martim Moniz 2, Lisbon 1100-341 Portugal
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Avg. $105 /night, 1/19 - 1/20
$148
per night
$121
per night
$94
per night
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About
#162 of 350 hotels in Lisbon
Location
4.7
Rooms
3.8
Value
3.9
Cleanliness
4.1
Service
4.0
Sleep Quality
3.9
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Hotel Mundial, managed by PHC Hotels, is one of the most iconic hotels of Lisbon. Located right in the city center, the hotel boasts breathtaking views over Lisbon downtown neighbourhoods and its famous ROOFTOP BAR offers its guests and outside clients, an amazing sunsets whilst enjoying a cocktail. Settled just a couple of steps away from Rossio Square and with some of its 349 rooms boasting amazing views over Saint George’s Castle, this timeless city hotel embraces modernity whilst celebrating its own prestigious heritage. Hotel Mundial is near by the main entertainment and shopping sites and it's the ideal venue to "feel the city" and explore the authenticity of the Portuguese capital. From the hotel, one can easily get to the most emblematic neighborhoods of the city: Alfama, Bairro Alto and even Princípe Real and the famous Tram 28, is just outside its door. ROOFTOP BAR ia available for hotel guests and outside clients, with the same priority. Only one waiting queue. Reservations are only available for group events.
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Property amenities
Paid private parking on-site
Free internet
Free breakfast
Taxi service
Business Center with Internet Access
Conference facilities
Rooftop terrace
24-hour security
Parking garage
Wifi
Paid wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Rooftop bar
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Hair dryer
Telephone
Wake-up service / alarm clock
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Great View
Classic
Languages Spoken
English, French, Spanish, Portuguese
Location
Praca Martim Moniz 2, Lisbon 1100-341 Portugal
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Lisboa Airport
4.3 mi•
See all flights
Martim Moniz
3 min•Lisbon Metro
Rossio
3 min•Lisbon Metro
Rental Cars
675 Restaurants
within 0.3 miles
Reviews
4.0
4,961 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Hotel Mundial has garnered praise for its cleanliness, spacious rooms, and prime location convenient to public transport and attractions. However, the hotel's atmosphere is met with mixed reviews, with a call for updates in common areas despite the modernity of the rooms.
The rooftop bar views and varied breakfast add to the positives, but guests have expressed concerns about noise disturbance, maintenance issues, and the overall value, noting high costs and underwhelming service for the price.
Location
Central
Atmosphere
Welcoming
Rooms
Spacious
Value
Expensive
Cleanliness
Mixed
Noise level
Noisy
Service
Inconsistent
Amenities
Satisfactory
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Detailed Reviews
Just back from a New year break at this hotel. The location of this hotel is great, very central with Tram and bus stops close. The hotel is really nice and the reception area is spacious and clean. The rooms are very comfy and spacious with a mini bar and safe. The beds and bedding are very comfy and extra pillows are in the wardrobe. The bathroom was nice but could be better if modernised. Sadly the air con didn’t work in the room but wasn’t really needed and the hotel doesn’t supply a iron or ironing room. You have to use the hotel laundry service which is at an extra cost but you have to wait for the items to be returned either 12hrs or 24hrs. My advice is to pack a travel iron, we did buy one from a nearby shop as we needed to iron a few things on arrival. The restaurants are really nice and breakfast is buffet style with both hot and cold food. The roof top bar is a must and offers the best cocktails we’ve had with a view which is amazing.
Will certainly stay here again.
Will certainly stay here again.
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Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MarketingHM, Sales Executive at Hotel Mundial
Responded Jan 20, 2020
Dear Jaye577, thank you for sharing your opinion on your stay at Hotel Mundial. We are glad you've enjoyed your experience and grateful for your recommendation. We hope to welcome you again soon. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here about a week and were very pleased with it. The rooms were small, comfortable and clean. There was a safe and refrigerator in it. We had a small balcony that looked over a Square. It was needed as neither the air conditioning nor heat was on, and because the weather was balmy, it got a little stuffy. Opening the balcony door helped a lot.
The desk staff were courteous and helpful. Twice during the week we found a lovely presentation of fresh fruit in our rooms, complete with plates and silverware. It was a very nice touch. The breakfast buffet was very good compared to other European Buffets we have had in other countries. They had hot food (eggs, sausage, bacon, rice), usual continental breakfast items, and the great breads you always find in Europe. What I do not like are the lunchmeat slelctions they serve. European lunchmeat is way too processed.
As for location, the hotel is in the Historic section of Lisbon and within walking distance of many sites, restaurants and shops. Unfortunately they have a homeless problem and most large cities do, and we were pestered by one man one evening. Ladies, best to have no large purse and keep your crossbody close to you when walking. Men, I would not keep my wallet in my back pocket.
The desk staff were courteous and helpful. Twice during the week we found a lovely presentation of fresh fruit in our rooms, complete with plates and silverware. It was a very nice touch. The breakfast buffet was very good compared to other European Buffets we have had in other countries. They had hot food (eggs, sausage, bacon, rice), usual continental breakfast items, and the great breads you always find in Europe. What I do not like are the lunchmeat slelctions they serve. European lunchmeat is way too processed.
As for location, the hotel is in the Historic section of Lisbon and within walking distance of many sites, restaurants and shops. Unfortunately they have a homeless problem and most large cities do, and we were pestered by one man one evening. Ladies, best to have no large purse and keep your crossbody close to you when walking. Men, I would not keep my wallet in my back pocket.
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Date of stay: January 2020
Rooms
Service
Sleep Quality
Room Tip: Ask for a balcony room. You will need ti for temperature control.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ana Parreira, Marketing at Hotel Mundial
Responded Mar 1, 2020
Dear Maggywv, thank you for sharing your opinion on your stay. We are glad you've enjoyed your experience and we'll take your words into account in order to improve our service! We're looking forward to welcoming you again soon. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stayed 3 nights in January and had a very relaxing and enjoyable time.
Arrived at hotel around 11:30 and left our luggage with them until our room was ready at 1:30. We were given a room on 8th floor with a balcony and facing the main square . The views were fantastic and helped by the fact that there wasn’t a cloud in the sky for the entire 3 night/4 day stay.
The hotel location could not have been better, and although we bought hop on hop off bus tickets for 48 hours we also enjoyed walking around the city centre where we felt very safe.
There are many affordable restaurants and cafe bars in the immediate area and even in January it was very pleasant to sit out and enjoy a coffee or glass of wine.
The hotel staff were very friendly and helpful and we would definitely stay here again.
Minor criticisms would be that at busy times the lifts would get very busy and even when not full would stop at every floor. The breakfasts in the main were good,with plenty of selection as far as breads,buns and fruit were concerned but the cooked breakfast options were poor and only look warm.
I’m sure the prices at peak times will be more but we found it to be very good value for money.
Arrived at hotel around 11:30 and left our luggage with them until our room was ready at 1:30. We were given a room on 8th floor with a balcony and facing the main square . The views were fantastic and helped by the fact that there wasn’t a cloud in the sky for the entire 3 night/4 day stay.
The hotel location could not have been better, and although we bought hop on hop off bus tickets for 48 hours we also enjoyed walking around the city centre where we felt very safe.
There are many affordable restaurants and cafe bars in the immediate area and even in January it was very pleasant to sit out and enjoy a coffee or glass of wine.
The hotel staff were very friendly and helpful and we would definitely stay here again.
Minor criticisms would be that at busy times the lifts would get very busy and even when not full would stop at every floor. The breakfasts in the main were good,with plenty of selection as far as breads,buns and fruit were concerned but the cooked breakfast options were poor and only look warm.
I’m sure the prices at peak times will be more but we found it to be very good value for money.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MarketingHM, Sales Executive at Hotel Mundial
Responded Jan 20, 2020
Dear Viperman8, thank you for sharing your opinion on your stay. We are glad you've enjoyed your experience and we hope to welcome you again soon. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have just returned from three lovely nights in the Mundial. The receptionists are very good and very helpful , as we had requested an early check in as our flight was very early and there was no problem. It was great to be able to have a shower and be out in the city nice and early. The staff throughout the hotel are very friendly and pleasant The room was very cozy with a comfortable bed and the bathroom was spacious with a powerful shower. The breakfast was great and had plenty to choose from with both hot and cold dishes, something to suit everyone.
We had an early flight home and it was nice to see tea , coffee and food left out for people like us, a very nice touch.
The Mundial is in a fantastic location close to the city, restaurants, public transport etc. Thanks to everyone there for a lovely stay.
I would highly recommend the Mundial.
We had an early flight home and it was nice to see tea , coffee and food left out for people like us, a very nice touch.
The Mundial is in a fantastic location close to the city, restaurants, public transport etc. Thanks to everyone there for a lovely stay.
I would highly recommend the Mundial.
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Date of stay: January 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MarketingHM, Sales Executive at Hotel Mundial
Responded Feb 14, 2020
Dear joero, thank you for sharing your opinion on your stay at Hotel Mundial. We are glad you've enjoyed your experience and grateful for your recommendation. We hope to welcome you again soon. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for 5 nights via an offer with British Airways. This included breakfast and one dinner in the panoramic restaurant. The location was faultless, it was central to everything - I would recommend it to others visiting Lisbon.
Rooms: the rooms were a great size. We had a twin so we could separate the beds and there was loads of room for our luggage and importantly - AC! The bathroom felt very dated and needed updating. The shower in the bath tub was ok, but the water didn’t drain very well. The toilet was squeezed in next to the bidet, I would recommend just removing the bidet! The tiles were a bit cracked in places.
Breakfast: the choice was great, we filled up every morning. There was a choice of cooked to continental and also cereals. The staff at breakfast were great, very efficient.
Dinner: we had a lovely dinner in the panoramic restaurant, I can’t comment on value as it was included (as a set menu). The staff were lovely and we enjoyed wine and bubbles!
Rooftop bar: the rooftop bar was amazing for the views. We visited a few times. The food was overpriced and not that great ( we had the club sandwich on the first night). The drinks were a bit more expensive than other places in Lisbon, but you’re paying for the view and they were still much cheaper than London!). The staff were a bit patchy, sometimes we had fantastic servers, but a few times we were forgotten and slow service (you could see other people having the same issue with a particular server who clearly didn’t want to be there!)
Rooms: the rooms were a great size. We had a twin so we could separate the beds and there was loads of room for our luggage and importantly - AC! The bathroom felt very dated and needed updating. The shower in the bath tub was ok, but the water didn’t drain very well. The toilet was squeezed in next to the bidet, I would recommend just removing the bidet! The tiles were a bit cracked in places.
Breakfast: the choice was great, we filled up every morning. There was a choice of cooked to continental and also cereals. The staff at breakfast were great, very efficient.
Dinner: we had a lovely dinner in the panoramic restaurant, I can’t comment on value as it was included (as a set menu). The staff were lovely and we enjoyed wine and bubbles!
Rooftop bar: the rooftop bar was amazing for the views. We visited a few times. The food was overpriced and not that great ( we had the club sandwich on the first night). The drinks were a bit more expensive than other places in Lisbon, but you’re paying for the view and they were still much cheaper than London!). The staff were a bit patchy, sometimes we had fantastic servers, but a few times we were forgotten and slow service (you could see other people having the same issue with a particular server who clearly didn’t want to be there!)
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Date of stay: October 2022Trip type: Traveled with friends
Value
Location
Service
Room Tip: There are a few sets of lifts. The ones next to reception get very busy - so find another set...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PHC Hotels Team, Marketing at Hotel Mundial
Responded Nov 21, 2022
Dear bexxala, Thank you so much for your review on your stay. We really appreciate getting to know our guests' opinion as we work daily to meet our guests' expectations. We are very glad you have enjoyed your experience and we will take your words into account in order to improve our service. We are looking forward to welcoming you again soon. Best regards, PHC Hotels Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel Mundial is a good hotel, don’t get me wrong, it has a warm and welcoming staff, and a nice rooftop bar.
The hotel is located in Baixa district which is the heart for shopping and close to many touristic sights.
Breakfast is very basic, and includes the default selection of bacon, sausages and beans as well as eggs, omelets and a small variety of vegetables, you have some fruit salad and yogurts as well as morning cereals.
The HUGE downside of this hotel however is the BAD acoustics and isolation that my room had. My room was at the sixth floor and I could hear every door slam in my corridor as well as people chatting outside my room as they were passing by as if my room has no door. I could also hear my next door neighbors showering as well as the show that they were watching at the time on TV
Plus, housekeeping staff has an annoying habit of cleaning the rooms while slamming everything to the walls/shared wall and working really aggressively while cleaning.
So if you are the sleeping-late kinda-type take into consideration that you will be woken up from sounds and cleaning noises during your stay.
The hotel is located in Baixa district which is the heart for shopping and close to many touristic sights.
Breakfast is very basic, and includes the default selection of bacon, sausages and beans as well as eggs, omelets and a small variety of vegetables, you have some fruit salad and yogurts as well as morning cereals.
The HUGE downside of this hotel however is the BAD acoustics and isolation that my room had. My room was at the sixth floor and I could hear every door slam in my corridor as well as people chatting outside my room as they were passing by as if my room has no door. I could also hear my next door neighbors showering as well as the show that they were watching at the time on TV
Plus, housekeeping staff has an annoying habit of cleaning the rooms while slamming everything to the walls/shared wall and working really aggressively while cleaning.
So if you are the sleeping-late kinda-type take into consideration that you will be woken up from sounds and cleaning noises during your stay.
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Date of stay: July 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ana Parreira, Marketing at Hotel Mundial
Responded Sep 22, 2021
Dear kokoloko80, we're glad you took the time to leave us a review, our guests' opinion is very important to us and we see it as a way to improve our service day after day. We're glad you've enjoyed our location and service and we'll take your words into account. We hope to welcome you again. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We visited during the covid-19 restrictions so this review reflects the hotel during that period. It may be different at other times. Our temperature was checked on arrival and each day we returned to the hotel. The luggage was thoroughly cleaned. We had to wear masks at all times in the hotel. Even in restaurants except when sat down. That meant when going up to the counter for breakfast. Limited access to lifts as well. The hotel seems to be in different sections so we had to use one lift to go up to a corridor that we had to walk across to get to another lift to where our room was situated. A bit of a pain. Rooms were fine. Nothing special but very clean and big beds. Everything you would expect. The bottle of water is not complimentary. The breakfast buffet is average. it is advertised as continental but they do serve eggs and bacon. You go to the service area and a member of staff serves you to restrict people getting too close to each other. We were able to eat breakfast on the sun terrace. it was too early for sunshine (shadow) but was nice to have breakfast outside. There is a rooftop terrace. Difficult to find as the lifts dont always work to get there. We did go up one day during the day but too hot to stay there. Chairs are not that comfortable. We did try the main restaurant on our first day. There was a special offer of three courses, plus a glass of wine, for 19 euros. The setting is stunning as you are on the 7th floor with excellent views across the city. However, the food was awful. I would not recommend this restaurant at all. The normal prices are very high and if I had not had the offer, I would have been very disappointed.
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Date of stay: September 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ana Parreira, Marketing at Hotel Mundial
Responded Sep 21, 2021
Dear Elise J, we're glad you took the time to leave us a review, our guests' opinion is very important to us and we see it as a way to improve our service day after day. We're glad you've enjoyed our location, Rooftop Bar and service and also that you've felt safe during the pandemic period with our safety and hygiene measures. It has been a challenge, but we've managed to work properly within the frame of restrictions and guarantee our guests a seemingly "normal" experience. It's a new reality for us all and we're still adapting to it however you can be sure your security is our first priority. We hope to welcome you again. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was an interesting experience being in Lisbon and staying at the Hotel Mundial during the COVID-19 pandemic. Having stayed in Lisbon on previous occasions a little way outside of the historic centre, I found it much more convenient to be in a hotel so central.
Considering the restrictions on travelling during the pandemic, it was interesting to find that the hotel appeared to be very full. Mask wearing was mandatory throughout public areas and temperature checks of guests and other visitors were routinely made on entering.
My room itself was of an average size with efficient air conditioning and although it overlooked a busy road, it was quiet with the windows closed. Mini-bar, room safe and plenty of wardrobe space was provided. Very wide range of English language TV channels as well as many other languages. Bathroom was small, making it awkward moving around (my knees were pressed hard against the side of the bath when sitting on the toilet seat!) but I was pleased to find that it contained both bathtub and shower.
I was disappointed to find that two single beds were provided instead of a double bed as requested – although I was aware that this was subject to availability. On querying this at the front desk, I was told that they had no double bed rooms available for that week but they arranged for the bedside table between the beds to be relocated and the two single beds placed side by side. I also mentioned that the shower head holder was broken and they quickly arranged for maintenance staff to repair it. There was another issue with a small amount of water seeping up from the bathroom floor when draining the bathtub, which I had to soak up with a towel and although I reported the problem it was not fixed during my stay.
The hotel had a very attractive large ground floor lounge/bar area but unfortunately due to the pandemic, the bar was not open. The rooftop bar was open however and it was extremely pleasant to sit out there with a view of the city. The hotel has a restaurant on one of the highest floors providing panoramic window views for which it was necessary to make a reservation for dinner. In an age of ubiquitous casual wear it made a change to be able to dress up for the occasion and it was good to see standards upheld on seeing a couple turned away when they tried to walk in wearing shorts!
Because of the pandemic I wasn't expecting a breakfast buffet but a welcome and extensive buffet of hot and cold items was provided with the food served by hotel staff standing behind the buffet counter.
Finally, all the staff I encountered were extremely pleasant and efficient. Overall despite some initial issues with the room I had a most enjoyable stay at the Mundial.
Considering the restrictions on travelling during the pandemic, it was interesting to find that the hotel appeared to be very full. Mask wearing was mandatory throughout public areas and temperature checks of guests and other visitors were routinely made on entering.
My room itself was of an average size with efficient air conditioning and although it overlooked a busy road, it was quiet with the windows closed. Mini-bar, room safe and plenty of wardrobe space was provided. Very wide range of English language TV channels as well as many other languages. Bathroom was small, making it awkward moving around (my knees were pressed hard against the side of the bath when sitting on the toilet seat!) but I was pleased to find that it contained both bathtub and shower.
I was disappointed to find that two single beds were provided instead of a double bed as requested – although I was aware that this was subject to availability. On querying this at the front desk, I was told that they had no double bed rooms available for that week but they arranged for the bedside table between the beds to be relocated and the two single beds placed side by side. I also mentioned that the shower head holder was broken and they quickly arranged for maintenance staff to repair it. There was another issue with a small amount of water seeping up from the bathroom floor when draining the bathtub, which I had to soak up with a towel and although I reported the problem it was not fixed during my stay.
The hotel had a very attractive large ground floor lounge/bar area but unfortunately due to the pandemic, the bar was not open. The rooftop bar was open however and it was extremely pleasant to sit out there with a view of the city. The hotel has a restaurant on one of the highest floors providing panoramic window views for which it was necessary to make a reservation for dinner. In an age of ubiquitous casual wear it made a change to be able to dress up for the occasion and it was good to see standards upheld on seeing a couple turned away when they tried to walk in wearing shorts!
Because of the pandemic I wasn't expecting a breakfast buffet but a welcome and extensive buffet of hot and cold items was provided with the food served by hotel staff standing behind the buffet counter.
Finally, all the staff I encountered were extremely pleasant and efficient. Overall despite some initial issues with the room I had a most enjoyable stay at the Mundial.
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Date of stay: September 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ana Parreira, Marketing at Hotel Mundial
Responded Sep 21, 2021
Dear vanmunchen, thank you so much for taking the time to leave us a review regarding your stay at Hotel Mundial. The health and safety of our guests is our priority, we are glad you've felt comfortable during your stay and that you've enjoyed your experience. We are sorry for the issues reported but glad that our team managed to help you on these, avoiding them to negatively impact your overall stay. We're looking forward to welcoming you again soon. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for 2 nights at the end of April and had a great experience. Very conveniently located to the old city, with Rossio Square, the waterfront and the Alfama District all being very close walking distance. We walked everywhere, including Chiado, throughout the old town, and to each of our dinner locations. There is also a little grocery store conveniently located right next to the hotel where we picked up snacks and water.
The hotel is clean, contemporary and with all the amenities you would need, including a nice indoor lounge and a rooftop bar. Due to the inclement weather we didn't get to enjoy the latter, unfortunately. Our stay came with breakfast and the breakfast buffet was plentiful, including eggs, meats and cheese, an good fruit selection, cereal and of course breads and pastries.
The service throughout the hotel was also excellent. They hotel was extremely busy yet the front desk staff were very attentive and friendly, and stored our bags both upon arrival (room wasn't ready until 3:00) as well as on our departure day. The room was large for a city hotel, bright and clean, and the shower had great water pressure and large, soft towels. The only thing that would have been a nice add-on would be free bottled water in the room, but alas that was not to be. Overall a great stay and we would certainly return to the Hotel Mundial again.
The hotel is clean, contemporary and with all the amenities you would need, including a nice indoor lounge and a rooftop bar. Due to the inclement weather we didn't get to enjoy the latter, unfortunately. Our stay came with breakfast and the breakfast buffet was plentiful, including eggs, meats and cheese, an good fruit selection, cereal and of course breads and pastries.
The service throughout the hotel was also excellent. They hotel was extremely busy yet the front desk staff were very attentive and friendly, and stored our bags both upon arrival (room wasn't ready until 3:00) as well as on our departure day. The room was large for a city hotel, bright and clean, and the shower had great water pressure and large, soft towels. The only thing that would have been a nice add-on would be free bottled water in the room, but alas that was not to be. Overall a great stay and we would certainly return to the Hotel Mundial again.
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Date of stay: April 2022
Cleanliness
Service
Sleep Quality
Room Tip: Ask for a view of the castle.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
On arrival, we were disappointed with the reception staff who were more interested in chatting amongst themselves and asking guests to wait. In our room, the windows had no sound proofing, so you hear all the street noise all the time. Be aware of hearing fire sirens at any time as the fire station is adjacent to the hotel.
Our room was just ok. However, the water from the taps and shower was fierce and scaldingly hot unless you were careful. The shower was old and outdated. You could not even adjust the showerhead without standing in the bath. I have never stayed in a hotel of recent times with such poor shower facilities. Urgent updating needed.
For a four-star hotel, it was disappointing. There were absolutely no room extras whatsoever. In this respect, it was more like a three-star hotel. I was also amazed to find that there were no tea or coffee making facilities in our room.
The hotel leaves a bottle of water in you room each day with a message "We wish you the most pleasant stay". However, this is not complimentary. There is a charge of three euros. The good news is that next door there is a good supermarket selling everything, so buy your water there.
Breakfast was buffet style and reasonable, but a lot of cold food that had been cooked hot. It was also so noisy inside the restaurant. As the weather was warm, we preferred to have our breakfast outside. However, it was very difficult to avoid cigarette smokers which was a major negative.
Only one restaurant in the hotel was open instead of two, which was quite inconvenient.
This hotel needs an update, and to review what this hotel should offer their guests. It appeared to me that the Mundial seemed to be more focussed on their business model, giving their room guests no extras.
There are better hotels to stay at in Lisbon.
Our room was just ok. However, the water from the taps and shower was fierce and scaldingly hot unless you were careful. The shower was old and outdated. You could not even adjust the showerhead without standing in the bath. I have never stayed in a hotel of recent times with such poor shower facilities. Urgent updating needed.
For a four-star hotel, it was disappointing. There were absolutely no room extras whatsoever. In this respect, it was more like a three-star hotel. I was also amazed to find that there were no tea or coffee making facilities in our room.
The hotel leaves a bottle of water in you room each day with a message "We wish you the most pleasant stay". However, this is not complimentary. There is a charge of three euros. The good news is that next door there is a good supermarket selling everything, so buy your water there.
Breakfast was buffet style and reasonable, but a lot of cold food that had been cooked hot. It was also so noisy inside the restaurant. As the weather was warm, we preferred to have our breakfast outside. However, it was very difficult to avoid cigarette smokers which was a major negative.
Only one restaurant in the hotel was open instead of two, which was quite inconvenient.
This hotel needs an update, and to review what this hotel should offer their guests. It appeared to me that the Mundial seemed to be more focussed on their business model, giving their room guests no extras.
There are better hotels to stay at in Lisbon.
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Date of stay: September 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PHC Hotels Team, Marketing at Hotel Mundial
Responded Oct 19, 2022
Dear 57MatO, Thank you for taking the time to share a review on your experience. Our guests' opinion is very important for us, as we see it as a way to improve our service, meeting our guests' expectations. We are sorry we didn't meet yours. We can be certain that we will consider your words to learn from them and keep providing our guests with memorable stays. We are looking forward to welcoming you again soon and change your first impression. Best regards, PHC Hotels Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A variety- eggs cooked several ways, different meats, various fruits, cheeses, pancakes, breads, muffins, coffee, juices, etc.
Yes literally downstairs about 2 mins walk! It can be a bit seedy if you go there late at night though but fine if you go during the day, just have your wits about you!
It was a flat 5 - 10.minute walk on the pedestrian street. The street has lovely tile work, shops, restaurants, bakeries etc.
Yes, there are tea and coffee facilities in the room as a mini bar
I think 7:00 is when it starts, but not sure when it ends. They have an amazing selection.
…
"Don't be put off by the renovation process. Your stay will not be adversely affected."Read full review
"store your luggage with them and go explore if you are early for check in wear comfy shoes, lots to explore! "Read full review
"tea and coffee facilites supplied. Would have been nice for milk sachets to be supplied also."Read full review
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PRICE RANGE
$119 - $183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mundial hotel lisbon, hotel mundial lisbon
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
349
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hotel Mundial
Which popular attractions are close to Hotel Mundial?
Nearby attractions include Castelo De São Jorge (0.2 miles), Duque da Rua (0.3 miles), and Discover Lisbon (0.2 miles).
What are some of the property amenities at Hotel Mundial?
Some of the more popular amenities offered include a rooftop bar, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Mundial?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Mundial?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hotel Mundial?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hotel Mundial?
Conveniently located restaurants include Floresta Das Escadinhas, Restaurant Odaan, and Brazilian Concept Lisboa.
Is Hotel Mundial located near the city center?
Yes, it is 0.2 miles away from the center of Lisbon.
Are any cleaning services offered at Hotel Mundial?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Mundial offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Mundial?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to Hotel Mundial?
Many travelers enjoy visiting Castelo De São Jorge (0.2 miles), Mosteiro de São Vicente de Fora (0.5 miles), and Mosteiro dos Jeronimos (3.9 miles).