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Sheraton Lisboa Hotel & Spa

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#55 of 241 Hotels in Lisbon
Certificate of Excellence
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Sheraton Lisboa Hotel & Spa
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1,756 Reviews from our TripAdvisor Community

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Showing 1,047: English reviews
Lisbon, Portugal
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I have been visited this place for almost ten years and actually I feel embarassed for not having write somithing about this place a long ago! So, now you tell me!.. Go to a place for almost ten years!!! With many other options around the same area.. It can mean only one thing!.. I REALLY FEEL LIKE HOME WITH ADDED... More 

Helpful?
Thank Angelino E
Nottingham
Level Contributor
58 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I attended a work conference here in the spring. A 30 min journey from the airport, the hotel is set right in the heart of the city. I didn't actually leave the hotel grounds for three days, so I don't know the local area but here's what I can tell you about the hotel. The rooms are a good standard... More 

Helpful?
Thank NottinghamStargazer
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, We would like to thank you for having given us your preference, during your recent conference visit to Lisbon. We're very sorry to hear that we did not meet entirely your best expectations. Your comments will be duly analyzed internally. Best regards, António Pereira, General Manager More 

Croydon, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Visited as part of a Scenic trip. (I have often used many Sheraton hotels in the past on business.) SPG membership held. No upgrade offered. The room was OK but the details were disappointing. Double occupancy but only one bath robe. One facecloth that was not replaced when it had been used - just removed. Bathroom cosmetics minimal (and very... More 

Helpful?
Thank Selsdonian2
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, We would like to thank you for having stayed with us once again! Sorry to hear that we did not meet your expectations and that you stay was not entirely to your liking. Your comments have been taken in due consideration and we thank you for your feedback. Kind regards, António Pereira, General Manager More 

Roslyn, New York
Level Contributor
137 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I thought the hotel provided very good value. Located within a 10 minute cab ride of most sightseeing and shopping, the property provided us a very clean and up to date room on the concierge floor. Speaking of concierge, we were fortunate to be introduced to one Katarina Samuel de Basketball :) What a lovely and knowledgeable young lady, who... More 

Helpful?
Thank HMR52
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you so much for choosing the Sheraton Lisboa Hotel & Spa for your last visit to Lisbon. Your comments are highly appreciated and your feedback will be taken in high consideration in order to improve our customer care. It was a privilege to have you as our guest and we hope we can have the pleasure of... More 

Melbourne, Australia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Overall enjoyed. It was a nice stay but you can see a lot of wear and tear in the rooms. Also the club lounge is very small - although has beer, red and white wine all day. Breakfast better downstairs (not club lounge), and the snacks in the evening were lukewarm and not terribly great. Also note that this property... More 

Helpful?
Thank nagrom55
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you for having chosen our property for your recent stay in Lisbon. It appears from your feedback that we did not entirely manage to meet your very best expectations for which I apologize on behalf of the entire team. Thank you for having posted this review, since this way it help us improve even more. We hope... More 

Watford, United Kingdom
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I previously had never stayed at a Sheraton, but always wanted too. It was worth the wait. Great room and you just have to grab a drink or dine in their panoramic bar. It is a good walk into the main attractions, but a cab into the old town is not very expensive.

Helpful?
1 Thank Will D
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Mr. Will D., We're very happy to read such positive comments and that you've enjoyed the most of your stay! We hope we can welcome you back again in a not too distant future. With my very best regards, Antonio Pereira, General Manager. More 

Aveiro, Portugal
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Friday night , beautiful Lisbon, looking for a special place... Despite all amazing small traditional restaurants , sometimes an another level is calling .Panorama Restaurant in the last floor of Sheraton Hotel was the perfect choice. Big variety of food , amazing service (even waited before go to say thank you to the waiter) . Tried the beef on the... More 

Helpful?
Thank Alekschem
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you so much for choosing the Sheraton Lisboa Hotel & Spa for your last visit to Lisbon. Your comments are highly appreciated and will certainly motivate even more our team! It was a privilege to have you as our guest and we hope we can have the pleasure of welcoming you back in a not too distant... More 

Suffolk, United Kingdom
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel provided a comfortable base for my short break to Lisbon. Although a little further out of the city than I would have liked, once I was able to access the Metro system, this wasn't a problem. The room was tidy, comfortable, with lots of choices for lighting. However, it was disappointing that in order to achieve free wifi... More 

Helpful?
Thank Barry C
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Mr. Barry C., Thank you for choosing our hotel for your last visit to Lisbon. Your comments are highly appreciated and your feedback was taken in high consideration. It was a real privilege to have you as our guest and we hope we can have the pleasure of welcoming you back in a near future. Best regards, António Pereira,... More 

Reservoir, Australia
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

For a fancy place I was expecting more. I left underwhelmed and nothing about it overly impressed me. The room was nice enough I guess but I specially booked a nice big room with a bath having been traveling for some time but the plug didn't work and the water pressure - well I gave up after 15 minutes of... More 

Helpful?
1 Thank KrisNeskovski
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you for having stayed at the Sheraton Lisboa Hotel & Spa. It appears from your feedback that we did not entirely manage to meet your very best expectations for which I apologize on behalf of the entire team. Also thank you for having posted your review, since this it will help us improving the service quality at... More 

London, United Kingdom
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is very nice, especially the communal areas like the reception and the spa etc. The biggest let down was the pool which is too small and not consistent with the size of the property. With only 32 sun beds you can never get one and what's worse is that they don't make good use of the space. The... More 

Helpful?
1 Thank Amr E
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Amr E., Thank you so much for choosing the Sheraton Lisboa Hotel & Spa for your last visit to Lisbon. Yourdetailed comments are highly appreciated and your feedback will be duly revised internally. It was a privilege to have you as our guest and we hope we can have the pleasure of welcoming you back in a not too... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurante Panorama
Restaurante Panorama
Cuisines: European, Portuguese, Mediterranean
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Completely refurbished combining modern elegance and simple relaxing design, the hotel is located in one of the city's most prestigious business districts. Only 15 minutes from Lisbon's International Airport, the Sheraton is easily accessible by train, bus, subway or car, with fabulous shopping, theatres, art museums, and nightlife just a short walk away. ... more   less 

Additional Information about Sheraton Lisboa Hotel & Spa

Address: Rua Latino Coelho 1, Lisbon 1069-025, Portugal
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $157 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Lisboa Hotel & Spa 5*
Number of rooms: 369
Reservation Options:
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Also Known As:
Sheraton Lisboa Hotel Lisbon
Sheraton Lisboa Hotel And Spa
Sheraton Lisbon
Lisbon Sheraton
Hotel Style:
#16 Spa Hotel in Lisbon
#16 Business Hotel in Lisbon
#34 Family Hotel in Lisbon
#45 Romantic Hotel in Lisbon
#47 Luxury Hotel in Lisbon
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