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Pestana Palace Lisboa Hotel & National Monument

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Pestana Palace Lisboa Hotel & National Monument
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1,605 Reviews from our TripAdvisor Community

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There are newer reviews for Pestana Palace Lisboa Hotel & National Monument
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Showing 797: English reviews
Atlantic City, New Jersey
Reviewed January 28, 2013

I am so happy that we stayed in this jewel of a hotel. The Palace itself is breathtaking. The rooms are decorated in different period styles. It is very grand and a perfect location for fashion photo shoot. The rooms are located near gardens which are lovely. The rooms are large, quiet and comfortable. The service was top notch throughout....

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Helpful?
2Thank Jay K
Paulo R, Guest Ambassador at Pestana Palace Lisboa Hotel & National Monument, responded to this review

Dear Jay K, What a fantastic review!! We can't be more pleased with your words and that your stay has exceeded their expectations. We will sharing your comment with all staff and obviously with our colleague from Reception, Cristina Mata - the "lovely lady who was pregnant". Consider Pestana Palace Hotel & National Monument your home in Lisbon. We really...

London
Reviewed January 19, 2013

This is a very stylish old Lisbon palace (although not as old as many think -about 100 years). The bedrooms in palace rather than the newer wing are full of character and a delight to stay in. The dining experience was fine but a little austere if you are alone - though attentive staff help. The restaurant is a bit...

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1Thank finewine63
Paulo R, Guest Ambassador at Pestana Palace Lisboa Hotel & National Monument, responded to this review

Dear finewine63, Thank you very much for your candid feedback and we agree about the stylish place, because it is one of the words that have to do with Pestana Palace Hotel & National Monument! The Palace has 109 years and we have done a great intervention to honor the history of the building. Since the Renaissance Room, the Green...

Stafford, United Kingdom
Reviewed January 6, 2013

Stayed in the beginning of March 2012 for 3 nights. It took 20-25mins by taxi from the airport to hotel. While not central, the local neighbourhood is more residential and pleasant to walk around, Lisbon Centre is only a short taxi ride from the centre or the hotel provides a shuttle bus at set times. We stayed in the newish...

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2Thank MacpG0
Paulo R, Gerente at Pestana Palace Lisboa Hotel & National Monument, responded to this review

Dear MacpG0, Thank you for your kind comment and for sharing your positive experience. We appreciate the words about our staff, services and the decoration of the hotel. Pestana Palace Hotel is a National Monument and we care a lot about the ambiance in the Palace and the New Wings however without causing great impact on differences of buildings. I...

Hertzliya
Reviewed December 21, 2012

Pestana Palace Hotel, Lisbon, Portugal, is located in a nice and quiet neighborhood of the city. Easily accessible and nearby the majority of main attractions that the beautiful capital of Portugal has to offer, the hotel is a real small paradise. Surrounded by luxurious gardens, the hotel main building is a real small palace. The reception, stairs, the beautiful leisure...

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Helpful?
2Thank Irit E
Paulo R, Guest Ambassador at Pestana Palace Lisboa Hotel & National Monument, responded to this review

Dear Irit E, Thank you so much for sharing your positive experience. We are all very happy to know that the hotel services and facilities met your expectations and we will share your kind comment with our staff. We look forward to welcoming you back soon to offering you the fantastic atmosphere of Pestana Palace Hotel & National Monument. Sincerely,...

Frankfurt, Germany
Reviewed December 16, 2012

The hotel ist nice, I liked the mixture of the old villa and the modern room-wings. The garden and pool area are really great. Rooms a spacious, functional, but could be cleaner and the carpets could be changed. Nice view.

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3Thank Jens F
Paulo R, Guest Ambassador at Pestana Palace Lisboa Hotel & National Monument, responded to this review

Dear Jens F, Thank you for your positive feedback and for sharing your experience on Trip Advisor. We are all very happy to see that you enjoyed our garden. We have two types of gardens: the French garden (which is more classic and geometric) and landscape garden (where plants / trees are arranged creating a sensation of natural forest). The...

Basingstoke, United Kingdom
Reviewed December 1, 2012

Stayed 5 nights. Satff very freindly. Beatuiful gardens and Pools. Room was spacious with confortable bed. Great views from room to gardens. Amazing choice for breakfast (but expensive if not included in your rate). Live piano music every night in piano bar. Taxi is required too and from centre. Shuttle bus was only 10am to town. While staying the Barcelona...

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2Thank Rup_UK
Paulo R, Guest Ambassador at Pestana Palace Lisboa Hotel & National Monument, responded to this review

Dear Rup_UK, We were all very happy that you enjoyed in all its splendor the Pestana Palace Hotel & National Monument. The live piano is an asset that we have and that adds a magic touch in the Palace. We are very glad you liked it. You stayed in a hectic day and I apologize if any service was slower,...

Helsinki
Reviewed November 30, 2012

We had couple weeks holiday in Portugal. First we went south to Albufeira and after beach holiday we came to Lisbon. We are more than pleased that we chose absolutely best hotel in the city. This beatiful hotel had great offer durin summertime, that when you stay you got free dinner and free massage for two! Hotel is bit outside...

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3Thank Mikko_J_H
Paulo R, Guest Ambassador at Pestana Palace Lisboa Hotel & National Monument, responded to this review

Dear Mikko_J_H, It is so nice to hear about your stay! We are very happy you enjoyed and we couldn’t agree more about the hotel choice. Thank you so much for your words. The hall of fame that saw is just a small sample of people who stay at Pestana Palace Hotel & National Monument, but all guests in general...

Manchester, United Kingdom
Reviewed November 12, 2012

An amazing hotel !! Immaculate ,well appointed rooms,beautiful gardens and pool areas,extremely efficient and professional staff,gorgeous breakfasts...my sister and I spent a wonderful weekend in balmy 30 degrees September..I have numerous anecdotes to enthuse about the hotel but the best was when we ordered a car to take us to a restaurant for dinner,the doorman asked us where we were...

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2Thank s_hunter309
Paulo R, Guest Ambassador at Pestana Palace Lisboa Hotel & National Monument, responded to this review

Dear S_hunter309, What a nice review! Thank you so much for sharing your positive experience on Trip Advisor. We will also share your kind comments with our staff. It is so nice to hear that you and your sister felt like Princesses. Lisbon is your kingdom and will always welcome to your Palace. Sincerely, Paulo Guest Ambassador

Singapore
Reviewed November 9, 2012 via mobile

The Pestana Palace Hotel is a refurbished palace located in the Belem district of Lisbon. I stayed at a junior suite for 3 days and it was superb. It was like staying in a palace and bring served and waited upon like royalty. The breakfast buffet was sumptous. It certainly lives up to its reputation of being among the leading...

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2Thank aukahkay62
Paulo R, Guest Ambassador at Pestana Palace Lisboa Hotel & National Monument, responded to this review

Dear aukahkay62, Thank you very much for your honesty feedback and for sharing your experience on Trip Advisor. We are delighted with your words and with the fact that we have caused good impression to you and the fact that has taken advantage of the breakfast and all the palatial environment. We agree about our location. The hotel is near...

Lisbon, Portugal
Reviewed November 6, 2012

I stayed one night in this marvellous hotel and although I knew it because I had been there in several events, I had never tried its hospitality. The hotel is an old entirely renovated palace and the suite we stayed in was regal: a large living room, a gracious sleeping room well decorated with a large comfortable bed with perfect...

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Helpful?
1Thank IsabelTM
Paulo R, Guest Ambassador at Pestana Palace Lisboa Hotel & National Monument, responded to this review

Dear IsabelTM, We are extremely pleased to read your comment and with the fact you have adored your stay. We have the privilege of working in a place with 109 years life and we want experiences like yours included in our history. We see that you stayed on a special date and we want to thank you for choosing us,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Pestana Palace Hotel & National Monument, member of the "The Leading Hotels of the World", is a 5 star hotel in a 19th century palace located in the city of Lisbon, and its gardens, with a variety of plants and subtropical trees, are classified as "National Monument". ... more   less 

Additional Information about Pestana Palace Lisboa Hotel & National Monument

Address: Rua Jau 54, Lisbon 1300-314, Portugal
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $193 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Palace Lisboa Hotel & National Monument 5*
Number of rooms: 194
Reservation Options:
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Also Known As:
Pestana Palace Lisbon
Hotel Pestana Palace
Hotel Style:
#3 Business Hotel in Lisbon
#8 Spa Hotel in Lisbon
#16 Romantic Hotel in Lisbon
#19 Family Hotel in Lisbon
#24 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travelers have asked, with answers from Pestana Palace Lisboa Hotel & National Monument staff and other travelers.
19 questions
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Questions? Get answers from Pestana Palace Lisboa Hotel & National Monument staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“River view or higher floor have good view”
 of 5 bubbles Arbaroon, 2 weeks ago | Read review
“Garden view room with terrace”
 of 5 bubbles AustinAlford, 5 weeks ago | Read review
“Garden view room on the ground floor great”
 of 5 bubbles MAQMelbourne, Nov 4, 2016 | Read review
“Try to get one on the upper floor of the annexe if you can't get one in the main hotel.”
 of 5 bubbles Pete_Epsom, Sep 2, 2016 | Read review
“Garden view room”
 of 5 bubbles 67barbarellak, Aug 23, 2016 | Read review
5 of 5
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