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Pestana Palace Lisboa

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Traveler (1498)
Room & Suite (597)
Dining (226)
Overview
  • Excellent73%
  • Very good19%
  • Average5%
  • Poor2%
  • Terrible1%
Travelers talk about
“main building”(61 reviews)
“valle flor”(21 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
All hotel details
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Reviews (2,161)
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1,096 results
Traveler rating
789
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16
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LanguageEnglish
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789
202
64
25
16
Show reviews that mention
All reviewsmain buildingnational monumentvalle flornew wingoutdoor poolpublic roomsgarden viewtagus riveramazing hoteltaxi ridebeautiful roomcity centrepublic transportpastriesspataxisbelem
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1 - 5 of 1,096 reviews
Reviewed yesterday

From check-in to check-out, everything is high quality here. I've been to this hotel and stay here a few times for business trip. First time with family, and I can surely say that this hotel is great for parents with a young kid. Staff is...More

Review collected in partnership with Pestana Hotel Group
Thank Serkan D
Reviewed 3 days ago via mobile

The hotel is beautiful. It is designed to look and feel like a royal palace of times gone by. Beautiful stained glass and period furniture. The grounds are lovely. The pool is ice cold even on a hot day. It is too cold to swim...More

Thank psychlady
Response from Pestana P, General Manager at Pestana Palace LisboaResponded 3 days ago

Dear Guest, We appreciate your comments regarding your stay at Pestana Palace Lisboa - Hotel & National Monument. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks....More

Reviewed 4 days ago

We booked a superior garden room online that was shown with a separate loungeroom, false and misleading. Service from staff was sometimes poor, beds excruicatingly hard, rooms need some maintenance - USB ports didn’t work, taps missing temperature signs etc, no hairdryer. We were advised...More

Review collected in partnership with Pestana Hotel Group
Thank LMB0820
Response from Pestana P, General Manager at Pestana Palace LisboaResponded 3 days ago

Dear Guest, Thank you for taking the time to tell us about your stay at Pestana Palace Lisboa - Hotel & National Monument. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pestana Palace...More

Reviewed 5 days ago via mobile

Remodelled from a wealthy family mansion to a stylish hotel. Great service from well trained staff, lovely gardens and pool. Slight downside is distance from downtown but Uber is cheap and the same hotel there would be double.More

Thank SteveM987654321
Response from Pestana P, General Manager at Pestana Palace LisboaResponded 3 days ago

Dear Steve , We appreciate your comments regarding your stay at Pestana Palace Lisboa - Hotel & National Monument. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your...More

Reviewed 6 days ago

What a beautiful building the biggest concern on hand is that for some reason they keep the air conditioning system at 26 degrees all the time. The common talk amongst the guests was how hot the rooms and the general public areas are.More

Review collected in partnership with Pestana Hotel Group
Thank vergilio1969
Response from Pestana P, General Manager at Pestana Palace LisboaResponded 3 days ago

Dear Mr. Vergilio, We appreciate your comments regarding your stay at Pestana Palace Lisboa - Hotel & National Monument. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Spa
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Center with Internet Access
Wheelchair access
Breakfast included
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$179 - $476 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Lisbon
#11 Spa Hotel in Lisbon
#13 Family Hotel in Lisbon
#16 Romantic Hotel in Lisbon
#36 Luxury Hotel in Lisbon
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$179 - $476 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Lisbon
#11 Spa Hotel in Lisbon
#13 Family Hotel in Lisbon
#16 Romantic Hotel in Lisbon
#36 Luxury Hotel in Lisbon
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (1498)
Room & Suite (597)
Dining (226)
Pool & Beach (99)
Amenities (224)
Business Center & Event Rooms (12)
Family and Play Areas (9)
Questions & Answers
Ask a question
R1760NNlisam
July 7, 2018|
AnswerShow all 12 answers
Response from Arthur T | Reviewed this property |
A very comprehensive buffet is served from 7 until 10. Worth it!
1
Vote
travelgal2512
May 18, 2018|
Answer
Response from Traveleratheart2015 | Reviewed this property |
I would buy a multi adapter.
-1
Votes
travelgal2512
May 17, 2018|
AnswerShow all 8 answers
Response from Arthur T | Reviewed this property |
Yes,and if there is anything else you need, ask for it and they will endeavor to get it for you!
2
Votes
Room Tips
"Nice room with patio access"
Read review
"Only suites are in the actual Palace."
Read review
"Superior Rooms with Balcony views are quiet and have beautiful views."
Read review
"I would suggest rooms in the "upper" wing of the hotel."
Read review
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