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Czar Lisbon Hotel

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Czar Lisbon Hotel
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350 Reviews from our TripAdvisor Community

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Showing 99: English reviews
1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

Came here with my partner for 4 days and stayed at the Czar. Great service from Ricardo, one of the concierge at the hotel. Guided us well and recommended the top sights to visit and how to get there. Room was reasonably sized and was comfortable. Buffet breakfast was far more than the usual continental, there was far more options... More 

Helpful?
Thank Jsofar
Czar_Lisbon, Gerente geral at Czar Lisbon Hotel, responded to this review

Dear Mr. Jsofar, Thank your for the preference shown towards Czar Lisbon Hotel and the willingness to let us know your opinion. Thank you very much for your kind words! The feedback of our customers is a enormous value to the entire team of Czar Lisbon Hotel. Comments like yours give us an extra motivation to always do more and... More 

Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Basic business hotel. Close to Metro but must walk by several homeless men and their dogs to get to it. Room is basic and our view was horrible as it is the back of all buildings in square. Staff are friendly however was told 45 minutes after ordering a simple appetizer at the bar that the chef had just arrived!... More 

Helpful?
Thank Honeybee M
Czar_Lisbon, Gerente geral at Czar Lisbon Hotel, responded to this review

Dear Mr. Honeybee M, Thank your for the preference shown towards Czar Lisbon Hotel and the willingness to let us know your opinion. At the moment we are getting some changes and improving to get to our clients a better experience! Thank you very much for your kind words! The feedback of our customers is of enormous value to the... More 

Kilkenny, Ireland
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 19, 2016 via mobile

Stayed here for five nights. There was absolutely nothing wrong with my stay- the hotel was very comfortable. However, it lacked any character whatsoever. The breakfast area was entirely functional and the bar was as soulless as you could get. Lisbon is such a wonderful city yet this hotel could be anywhere in the world. If you purely want somewhere... More 

Helpful?
Thank LiamLy
Czar_Lisbon, Gerente at Czar Lisbon Hotel, responded to this review

Dear Mr.Liam, Thank your for the preference shown towards Czar Lisbon Hotel and the willingness to let us know your opinion. At the moment we are getting some changes and improving better experiences! Thank you very much for your kind words! The feed back of our customers is of enormous value to the entire team of Czar Lisbon Hotel. Comments... More 

New York
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 7, 2016

Location and price were adequate, there is a garage which is a big plus and not expensive (10 per day), however this place need a serious TLC - shower door was broken, door in the bathroom is old and not closing properly, beds are not comfortable. Chairs outside of hotel were all broken. Breakfast was so, so , not too... More 

Helpful?
Thank lbelchikov
Czar_Lisbon, Gerente geral at Czar Lisbon Hotel, responded to this review

Dear Mr. Ibelchikov, Thank your for the preference shown towards Czar Lisbon Hotel and the willingness to let us know your opinion. Thank you very much for your kind words! The feed back of our customers is of enormous value to the entire team of Czar Lisbon Hotel. We work everyday to improve the best service and the best experience... More 

Porsgrunn Municipality, Norway
Level Contributor
185 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 1, 2016 via mobile

Nice a good zize to the rooms. Pretty good breakfast, but littelbit slow to full opp on the breakfast table, så lots of People had to tell them Its emty. And i have the Do Not Disturb sign, and still they go in to the room. Vi do that at lot. Becase i think it not nessecery to clean rooms... More 

Helpful?
Thank Pål Ø
Czar_Lisbon, Gerente geral at Czar Lisbon Hotel, responded to this review
Google Translation

Chère Monsieur, Nous vos remercions la préférence manifesté par le Czar Lisbon Hotel et la volonté de nous faire arriver... More 

Nottingham, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 27, 2016

Both my wife and i have just returned from this lovely hotel. It was first called TSAR and has now changed to CZAR and under new management. All the issues pasts guests have had have been addressed. Go there and try it! Well done to everyone who works there and especially the reception staff Elsa, Ana & Ricardo who are... More 

Helpful?
Thank Larry B
Czar_Lisbon, Gerente geral at Czar Lisbon Hotel, responded to this review

Dear Mr. Larry, Thank your for the preference shown towards CZAR Lisbon Hotel and the willingness to let us know your opinion. Thank you very much for your kind words! The feed back of our customers is of enormous value to the entire team of CZAR Lisbon Hotel. Comments like yours give us an extra motivation to always do more... More 

1 review
1 of 5 stars Reviewed May 17, 2016 via mobile

I initially wondered what made Tsar a 4-star hotel and they said to me, the accommodations. Upon arrival, I knew that was a joke. The rooms (I say rooms because I asked to switch) are extremely tiny and extremely dirty. My carpet had numerous stains throughout, tears, etc. and I had to request my bathroom be cleaned when I got... More 

Helpful?
Thank USA-Krystal

Travelers are raving about these Lisbon hotels

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 17, 2016

They are honestly not a four star hotel. The room feels like prison. The food at breakfast was horrible. Yes they did screw me on a refund that they promised to give me while I was there (and was very sweet about which now I am not sure if the gentleman was being insincere or not) when i got back... More 

Helpful?
Thank Kimberley C
Tsar_Lisbon, Gerente geral at Czar Lisbon Hotel, responded to this review

Dear Mrs. Kimberley, Thank you very much for preferring TSAR Lisboa Hotel and for sharing your comments and suggestions with us. We took good note of your discomfort and we would like to inform you that already revised our service procedures and training schedules to prevent similar issues in the future. Please apologize for all the inconvenience we have caused... More 

Jakarta, Indonesia
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 8, 2016 via mobile

We stayed for two nights in this hotel. The services provided are basic but the room is clean with a good bathroom. The service at the front desk is very friendly and helpful. The location is just a bit too far from downtown to walk. Breakfast is also quite basic but okay.

Helpful?
Thank AndrevdM
Tsar_Lisbon, Gerente geral at Czar Lisbon Hotel, responded to this review

Dear Mr. AndrevdM, Thank your for the preference shown towards TSAR Lisboa Hotel and the willingness to let us know your opinion. It's very good to know that you've enjoyed your stay in Lisbon and to know that you've had a pleasant saty with us. We hope to have you here again at Hotel Tsar Lisboa. Thank you very much... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed February 18, 2016

Located a little out from the city centre but near the Anjos metro station. Modern hotel with all facilities expected from a 4 star hotel. the staff are extremely friendly and helpful, especially Ricardo at reception. Highly recommended and I will be using this hotel again in a few months when back in Lisbon

Review collected in partnership with Amoma.com

Helpful?
Thank andreh273
Tsar_Lisbon, Gerente geral at Czar Lisbon Hotel, responded to this review

Dear Guest, Thank your for the preference shown towards TSAR Lisboa Hotel and the willingness to let us know your opinion. Thank you very much for your kind words! The feed back of our customers is of enormous value to the entire team of TSAR Lisboa Hotel. Comments like yours give us an extra motivation to always do more and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hotel Fitness Center is out of order, it will open soon with a panoramic view of the city. ... more   less 

Additional Information about Czar Lisbon Hotel

Address: Av. Almirante Reis, 103, Lisbon 1150, Portugal (Formerly Tzar)
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $81 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Czar Lisbon Hotel 4*
Number of rooms: 77
Reservation Options:
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Hotel Style:
#114 Luxury Hotel in Lisbon
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