Exellent hotel, very very clean, best location, close to all main sites in a walking distance , close to main avenue and to all the restaurants and cafes. The staff was very welcoming and helped us with everything we needed, from directions to a restaurants reservations and recommendation.
Room was nice, beds comfy, although the coffee machine did not work. The breakfast that came with it was even better, although a block away at the Browns Central hotel. Very helpful staff. Walking distance to most riverfront and Alfama sightseeing.
We had a great stay at the hotel. The location was excellent. The staff was very friendly and helpful and the room was clean and good size for 2 people. The only thing that was bothering us was the noise coming from the corridor and the rooms next door. The walls are very thin so you can easily hear even small noises.
The location was excellent -- walking distance of the River, Alfama, Baixa/Chiado, Bario alto and other central neighborhoods. I usually take an airbnb but the room had enough space (they have different size rooms) for one person and a coffee machine, teakettle and refrigerator. Besides the location, the staff were all excellent especially Diego and Luanna who gave great recommendations for all of my questions including telling me where to get a free coronavirus test. It was also great to have the room cleaned well every day with sheets and towels changed especially during Coronavirus. Great place to stay in the center
Great location, great staff and great breakfast BUT… very tiny room, we couldn’t even walk past each other. Had to keep one suitcase in the bathroom. Room full of unnecessary furniture. Shower was so small you couldn’t even turn around. Worst part was the constant temperature fluctuations of the water.
Great staff, very helpful nice lobby filled with MCM remake furniture. The room was tiny and the window opened to a nasty air shaft. The shower door could not be opened unless the sliding bathroom door was open. Too much stuff in this little room, table chairs 7 pieces of art hung crooked, and a giant mirror. The location is great but I would never stay there again. Bottom line: I WOULD NEVER STAY THERE AGAIN.
I’ve stayed at Browns hotel three times during the past two years. There’s a few reasons that I always come back. The atmosphere, the friendly staff, the nice lobby, the good breakfast that is served until 11.30am every day!!! And the location in the heart of Lisbon!
Reception area is cool looking, those that worked the reception area were very nice, thanks. The room was well appointed, and exactly what we needed. Breakfast is a few steps away, and they catered for our vegan requirements (which we mentioned upon booking) with cheeses, baps and yoghurts, as well as a small handful of other things at the buffet. All in all a great hotel and i wouldn't hesitate in recommending or staying again.
We really enjoyed our stay at this lovely hotel. It has a very trendy design and our room had the most comfiest bed. Also had a nespresso machine and fridge. You can't beat the location, it's really close to everything you need, and not far to most central things you will want to visit. Really close to the metro which made the journey to and from the airport easy. The staff are really friendly, while booking I asked if there would be soya milk at breakfast as we are vegan. But at breakfast we were also given little extras that we didn't expect, such as vegan cheese and yogurt. I've never experienced this special service at a hotel before, thank you. Breakfast is served a few metres down the street at a sister hotel, which is no problem, and we also were given a welcome drink at the other one around the corner. Both also looked lovely. Also made use of the water cooler in reception as you can fill up your bottle before you go out instead of buying plastic bottles.…
I was disappointed with this hotel, unfortunately we found it noisy and difficult to sleep. There was noise from upstairs which can’t always be helped in old buildings but the most frustrating thing was the fact the cleaners were extremely noisy every morning slamming doors and making unnecessary noises. There was also a very strong smell of drains in our room which was really unpleasant. We asked to move rooms due to noise and found the smell of drains in both rooms. We also paid for a larger room but this wasn’t fulfilled when we needed to move due to noise. The reception staff were friendly and the hotel was in a great location with nice interiors however these things aren’t as important as a good nights sleep for us!