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Travessa Fala-So 9, Lisbon 1250-109 Portugal
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Traveler (97)
Room & Suite (34)
Dining (22)

About

#35 of 1,201 Specialty lodging in Lisbon
Location
4.5
Cleanliness
4.4
Service
4.4
Value
4.5
Located right in the heart of the city at the crossroads of Chiado, Bairro Alto and Restauradores neighborhoods. There is an important transit hub nearby with an underground station, the famous “Subida de Gloria” streetcar, and convenient airport buses. Safestay Lisbon is just a three minute walk from the ‘Mirador de San Pedro de Alcantara’ where you can enjoy some of the best views of the city. Safestay Lisbon is ideally located close to attractions in the heart of the city with a nearby underground station and a hub connecting to the airport buses – come and experience all you can in Lisbon! Visit the Coliseu dos Recreios for regular performing art shows or visit Miradouro da Senhora do Monte for unparalleled views over the city
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Board games / puzzles
Books, DVDs, music for children
BBQ facilities
Baggage storage
24-hour front desk
Laundry service
Wifi
Coffee shop
Breakfast available
Breakfast buffet
Picnic area
Shared bathroom
Shared kitchen
Shared lounge / TV area
Sun terrace
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Room features
Housekeeping
Kitchenette
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, Italian and 1 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
541Restaurantswithin 0.3 miles
160Attractionswithin 0.3 miles
633Reviews2Q+A53Room tips
Traveler rating
  • 360
  • 165
  • 47
  • 33
  • 28
Time of year
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Most Recent
Lau.Eskes wrote a review May 2022
Nice, France4 contributions
Just got there for overnight and ended up to stay for a week :) It is a beautiful old building and it has two bug terraces open all day! The bar serve some nice paninis and drinks and their employees are always ready to help (sorry guys, my bag was HEAVY hehe). Thanks for everything, I will go back soon!
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Date of stay: April 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nuno Afonso, Diretor-Geral at Safestay Lisbon
Responded May 11, 2022
Dear LauEskes, thank you so much for your wonderful review! We truly aim to provide a excellent stay to all our guests, being the team ons-ite ready to help on any occasion. It was great to have you with us and looking forward for your return :) Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NesterTim89 wrote a review Mar 2022
London, United Kingdom5 contributions
Extremely busy when I got at the check-in time, but the front desk team right from beggining tried their best to manage the impact on long delays. You can tell they their extra mile even in stressful times. Overall, the building has loads of common areas and music all day long, providing a chill atmosphere. During my stay I had a minor issue on the key card but then again the receptionist prompty acted in order to help me out. Cool people with good heart!
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Date of stay: March 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nuno Afonso, Diretor-Geral at Safestay Lisbon
Responded Mar 11, 2022
Dear Tim, thank you so much for your review! I would like to inform you that we are currently working to develop the current key system. Hope to see you again anytime soon, kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BretzBrendanew wrote a review Mar 2022
London, United Kingdom4 contributions
Felt at home during the four days I stayed here. Staff is kind, great vibe day and night and common areas were clean whenever I walked through. Location is also superb, near from all the main streets and Barrio Alto!
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Date of stay: March 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nuno Afonso, Diretor-Geral at Safestay Lisbon
Responded Mar 4, 2022
Dear Bretz, thank you so much for your review! Hope to see you soon, kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
T Mellon wrote a review Nov 2021
Manchester, United Kingdom131 contributions43 helpful votes
A very nice hostel with great ambiance and a glorious little garden from which to withdraw from the bustle of Lisbon city life. Amazing showers and great mattresses. The staff that work here are really welcoming and will go out of their way to help you. Certainly that was my experience.
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Date of stay: November 2021Trip type: Traveled solo
Room Tip: stay away from the “authentic“ Portuguese restaurant next to the square as they are anything but...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nuno Afonso, Diretor-Geral at Safestay Lisbon
Responded Dec 13, 2021
Dear Freddy, thank you so much for your review. We get really happy to know your stay with us was a five star one! Kind regards fro all the team and hope to see you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Raul wrote a review Nov 2021
1 contribution
We stay here for 3 days and we have the best time. The bedrooms were very big with new facilities. Bathrooms were very clean during all day and we always have warm water. Nice people. Nice workers. I would recommend 100%.
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Date of stay: November 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nuno Afonso, Diretor-Geral at Safestay Lisbon
Responded Dec 13, 2021
Dear guest, thank you so much for your five star review! Certainly all the team gets quite happy to know your stay was great! Kind regards from Lisbon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Silvana wrote a review Oct 2021
12 contributions2 helpful votes
One of the most beautiful house hostel. Perfect location with garden… Third time in this hostel. Volunteer and Staff helpful. I would love the checkout at 11 and more chill out music once a week to enhance the amazing atmosphere .
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Date of stay: October 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nuno Afonso, Diretor-Geral at Safestay Lisbon
Responded Nov 3, 2021
Dear corac963, thank you so much for your kind review. It is always a pleasure to see guests coming back : ) We will consider your suggestions for a future experience. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Guille M wrote a review Oct 2021
3 contributions
We had a booking for the weekend and the hostel cancelled it with no explanation. During the journey to Lisbon we had a car accident and we could not get to Lisbon at the day of the check-in, so we called to the hostel and explained the situation. They said there was no issue to come on the day after, they would keep the booking for us. But suddenly the next day in the morning we received an email with the cacellation. We called the hostel an ask for a solution, but they said our room was already booked for other people... After talking half an hournthey gave us no solution. The guy was quite disrespectful, and never accepting the responsability of letting us without a room due to a hostel failure.
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Date of stay: October 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nuno Afonso, Diretor-Geral at Safestay Lisbon
Responded Oct 19, 2021
Dear Javier, we apologize for this situation and the impact it had. Our staff procedeed on keeping your booking active, as requested, although our PMS automacally assigned it as a No Show, erasing it from our calendar and allowing a new reservation to come. This serious bug was immediately reported to the technical support team. Kind regards, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bellabeauti wrote a review Sep 2021
42 contributions39 helpful votes
Upon arrival we were greeted by a closed door. It took several minutes and rings before some weird dude opened the door. Then came the longest check in process of a hostel of all time. Staff is not friendly or inviting. This place is an abomination to the beautiful building it is situated in. Kitchen is gross. Felt like sleeping in a lousy unkempt student dorm filled with drunk and nasty people. There were several old and creepy men ass well. Would not stay here as a single female in a mixed dorm room. Horrible. I
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Date of stay: September 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nuno Afonso, Diretor-Geral at Safestay Lisbon
Responded Sep 23, 2021
Dear Bellabeauti, I would like to approach your review on an honest way since as a GM, it is my duty to ensure most of the standards you mention. First of all, let me point out that some of the language you use to describe the hostel, their staff and the other guests are simply unappropriate, in several meanings. Staff is trained according to Safestay high standards and cleanliness taken care by a dedicated team - everyday, several times a day. I would like to refer to them as professionals from hospitality, which is their job really. Female dorms and private rooms are always an option available too and the reception is open 24/7 precisely to provide a quality service to all guests, anytime of day and night. Platforms like Trip Advisor are wonderful to share experiences and evaluations; for me, it is also a great tool to target goals and set improvements - who better than our guests? They are the reason why we do what we do. Although, with that freedom, comes a sense of responsability too. Responsability to provide a clear information and a respectful use of words towards the property & their team. Kind regards, Nuno Afonso - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Martin wrote a review Mar 2020
Porto, Portugal3 contributions4 helpful votes
Amazing stay in this hostel. Got surprised how they do care with every single guest making sure everyone gets the best. Especially with the Covid 19 situation, the team made us feel safe all the time. Very clean areas too.
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Date of stay: March 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Safestay Lisbon, Diretor-Geral at Safestay Lisbon
Responded Mar 19, 2020
Dear Martin, thank you so much for your review! Stay safe :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CarloMassimoIndie wrote a review Mar 2020
3 contributions3 helpful votes
One of my best experiences in hostels so far...I felt like home here, cool people to meet, the staff is amazing and the bar with happy hour was great! Clean rooms and cheap too! Close to all the highlights of Lisbon. Thanks guys!!
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Date of stay: March 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Safestay Lisbon, Diretor-Geral at Safestay Lisbon
Responded Mar 4, 2020
Dear Carlo, thank you so much for your review. Our goal is to make sure every guest has a safe, vibrant and un stay with us and we get really satisfied to know your excelent feedback. See you soon, kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$49 - $116 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Equity Point Lisboa Hostel
LOCATION
PortugalCentral PortugalLisbon DistrictLisbonChiado & Carmo
NUMBER OF ROOMS
15
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SAFESTAY LISBON - Updated 2022 Prices & Hostel Reviews (Portugal)

Frequently Asked Questions about Safestay Lisbon
Which popular attractions are close to Safestay Lisbon?
Nearby attractions include Bairro Alto (0.2 miles), Duque da Rua (0.2 miles), and Discover Lisbon (0.3 miles).
What are some of the property amenities at Safestay Lisbon?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
What food & drink options are available at Safestay Lisbon?
Guests can enjoy a lounge, breakfast, and barbeque facilities during their stay.
What are some restaurants close to Safestay Lisbon?
Conveniently located restaurants include New Himalaia Restaurante, Jam Club, and M'arrecreo Pizzeria.
Is Safestay Lisbon located near the city center?
Yes, it is 0.4 miles away from the center of Lisbon.
Which languages are spoken by the staff at Safestay Lisbon?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Portuguese.
Are there any historical sites close to Safestay Lisbon?
Many travelers enjoy visiting Mosteiro dos Jeronimos (3.6 miles), Castelo de S. Jorge (0.6 miles), and Igreja de São Vicente de Fora (0.8 miles).