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Novotel Lisboa

Travelers' Choice award winner
#101 of 241 Hotels in Lisbon
GreenLeadersBronze level
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2,265 Reviews from our TripAdvisor Community

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Showing 572: English reviews
London, United Kingdom
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel only for 3 nights, found all good. Room was a bit small for 4 of us but didn't bother us much, as we were out all day and only got back to sleep. Al clean and staff were very helpful with anything that we needed. Had a swimming pool but to be honest we didn't... More 

Helpful?
Thank Rosana D
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you for your comments and evaluation. We hope to see you soon! Sincerely, Vera Madureira More 

Seattle, Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Rude, unprofessional, unethical. Family of 5 with 2 room reservations . Arrived at 8 pm. Canceled our booking blaming it on Expedia booking mistake. They make more money selling at higher rate- lower money selling with Expedia. They offered us another room at hotel at euro 450 per night. Totally unethical,unapologetic.

Helpful?
Thank KK_Bellevue
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review
Google Translation

Nous souhaitons vous remercier d’avoir pris le temps de nous transmettre vos impressions suite à votre séjour au Novotel Lisboa.... More 

Rehovot, Israel
Level Contributor
261 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We reserved this hotel months before our arrival because of previous good experiences at various Novotels around the world. They always offer great value for money and a good overall experience. We arrived at 21:30 after a 6 hour flight with 2 small children and a baby. To our surprise the receptionist told us our reservation (via hotels.com) was cancelled... More 

Helpful?
Thank Benamard
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you very much for your comments and for sharing your experience at Novotel Lisboa. It is always a pleasure to receive positive feedback and suggestions to continuously improve the quality of our services. Your feedback is very important to us because satisfied clients are our greatest reward. We look forward to welcoming you again at Novotel Lisboa. Sincerely, Vera... More 

Ilkley, United Kingdom
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Being a good chap I read reviews on here before booking. Some suggested the hotel wasn't well positioned but in my view it is. It cost 17 Euros and took ten minutes to get to the hotel by taxi. I took the Metro back to the airport to collect a hire car (the latter a dire experience and subject to... More 

Helpful?
Thank BoosDadIlkley
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you very much for sharing your experience at Novotel Lisboa. It is always a pleasure to receive positive feedback and suggestions to continuously improve the quality of our services. We look forward to welcoming you again at Novotel Lisboa. Sincerely, Vera Madureira More 

Lausanne, Switzerland
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Very well located. Friendly staff helping very proactively. Very comfortable foyer. Underground station in a few hundred metres. Excellent for families with kids. Good travel options when coming by car as it allows to visit nearby places (Estoril, Sintra, Belem, etc.).

Review collected in partnership with Accorhotels.com

Helpful?
Thank christraveler531
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you for your comments and evaluation. We hope to see you soon! Best Regards, Vera Madureira More 

Athens, Greece
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The staff was very helpful and polite!! The breakfast and the buffet dinner was delicious!! The room was very big and the sofa bed had almost the dimensions of the double bed and was very comfortable for the kids!! In a few words an excellent stay!!!!!

Helpful?
Thank johnsta1974
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

We are very happy that you enjoyed your stay with us. Satisfied customers are our greatest reward. Comeback soon! Best regards, Vera Madureira More 

Melton Mowbray, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We have stayed at many Novotels, & I think this is my least favourite. It is in a good position, has a car park, friendly & efficient house-keeping & is clean & comfortable. However it doesn't have the usual Novotel 'feel' to it. I have never seen so many little children in a hotel in my life, it's like I... More 

Helpful?
1 Thank Arty T
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you very much for your feedback. We sorry that your experience at the bar did not meet your expectations; i can assure you that we are taking the appropriate measures to continuously improve the quality of our services. Sincerely, Vera Madureira More 

Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

First the good: - Very friendly staff - Very good cleaning - Nice location close to the metro (which is what matters in Lisbon) and Cortes Inglés. Takes an hour if you want to walk to the city center, but it is a beautiful and mostly downhill walk. - Childrens pool and children activities Then the bad: - Pretty small... More 

Helpful?
Thank Mads S
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you very much for your comment. It is always a pleasure to receive the feedback of our customers. We look forward to welcoming you again at Novotel Lisboa. Sincerely, Vera Madureira More 

Helsingborg, Sweden
Level Contributor
86 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is nice, clean and staff are funny BUT its noisy in the evening and night. It has been almost 3 days without sleep - (one night without electricity), screaming children in the hall at night. Slamming doors all nights. Just a huge house un breakfast with lots of screaming children with no parentsl guidance, running around pushing and... More 

Helpful?
1 Thank michaelfamily841
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

We appreciate that you have shared your experience at Novotel Lisboa. We sorry that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you’ll give us the opportunity to better serve you in the near future. Sincerely, Vera... More 

Amsterdam, The Netherlands
1 review
4 of 5 stars Reviewed 4 weeks ago

As always Novotel met our expectations with (this time) one exceptionL we initailly got the key for an executive room (via upgrade). When enetreing the room it was very clear (smell) that a previous guest had smoked in the room. We asked and got a different room..

Review collected in partnership with Accorhotels.com

Helpful?
Thank paul2002016
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Novotel Lisboa is a 4 star hotel in the centre of Lisbon, next to Praca de Espanha and the Gulbenkian Foundation and just 2 km from Marques de Pombal Square. Perfect for your next business trip or for a holiday with your family, the hotel offers 249airconditioned rooms, including 150 non smoking rooms and 1 suite, seven meeting rooms for your conference and seminar needs, a restaurant, bar, private parking and a swimming pool. Pets welcome. ... more   less 

Additional Information about Novotel Lisboa

Address: Avenida Jose Malhoa 1, Lisbon 1099-051, Portugal
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $72 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Lisboa 4*
Number of rooms: 249
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, ACCOR, Hotwire, Hotels.com, Agoda, Odigeo, Travelocity and Priceline so you can book your Novotel Lisboa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Lisboa Hotel Lisbon
Novotel Hotel Lisbon
Novotel Hotel Lisboa
Novotel Lisbon
Lisbon Novotel
Hotel Style:
#18 Green Hotel in Lisbon
#41 Business Hotel in Lisbon
#45 Family Hotel in Lisbon
#77 Romantic Hotel in Lisbon
#77 Luxury Hotel in Lisbon
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