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Novotel Lisboa

Travelers' Choice award winner
#103 of 244 Hotels in Lisbon
GreenLeadersBronze level
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Novotel Lisboa
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2,316 Reviews from our TripAdvisor Community

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Showing 589: English reviews
Greater London, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

It's mote than 30 min to the edge of the old city. Restaurant inside is good and inexpensive; bar closes at 1pm. I had to to wait for the iron until the final night of my 3 night stay. When it did arrive, I had already left the room at 7pm for dinner with friends. The staff should go and... More 

Helpful?
Thank SFP-LTD
New York City, New York
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel was part of a lovely Special Tours package to see the historical sights outside the city of Lisbon - the package had one night at Novotel Lisboa at the start and another at the end of the tour - I liked the hotel so much that I stayed two extra days! Service was very friendly, everyone was so... More 

Helpful?
Thank AniVeeCentralAmerica
Taipei, Taiwan
Level Contributor
118 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is a bit out of date and not terribly central. It is walkable to city center, but only if you are up for quite a long stroll. I did it but it takes some time. The hotel is a bit dated and needs some work. They are working on some things as the lobby bar was just renovated... More 

Helpful?
Thank jchanlifat
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Motel refused to honor free breakfast Included reservation made on hotel.com They told me to call hotel.com and sort it Out with them even after seeing breakfast Included on my reservation. So if you book on hotel.com be prepared for surprises. We will have to pay 120 euros extra for breakfast for 8 people of go out and have It... More 

Helpful?
Thank Pradip P
B'Kara
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very good hotel with normal rooms, clean and comfortable. Very helpful staff. Excellent breakfast with so many different options. Hotel is not in the centre but a 5-7 minute walk takes you to the metro were you can take a metro and in under 10 minutes you are in the centre. Garage also available which is very convenient.

Helpful?
Thank MuscatB_Kara
St Helens, England
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had 3 nights here when we visited Lisbon. The hotel is situated just outside the centre of Lisbon but is near to a metro station so travel into the city is cheap and easy. Our rooms were large and typical of Novotels anywhere. The pool area was was busy and it was a struggle to get a sunbed, it... More 

Helpful?
Thank Andrew B
Level Contributor
8 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Very nice and spacy room, very well situated. People are so kind. Never forget this nice experience in discovering Lisbonne for the first time in my life. The taxi services are also so kind near the hotel you can ask the reception to call one and the trip is not expensif at all.

Helpful?
Thank kadirisaid
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Vera Madureira More 

Lowell, Michigan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

If you have an early flight don't expect to check in early. They won't check anyone in before 2pm. The buffet for breakfast and dinner is reasonable and quick. The bed we had was Rick hard but the prices overall were acceptable. If you visit Lisbon watch your valuables as pickpockets were plentiful.

Helpful?
Thank Fuzzy_59
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you for your comment about Novotel Lisboa. Your opinion is very important for us. We hope to welcome you in the near future. Sincerely, Vera Madureira More 

Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We went for a long weekend with my wife. Very good hotel as others of the same chain. Excellent breakfast offer and event better service. Especially Mario the waiter of the back of the breakfast room, he was superb, friendly and great guy. Definitely we will come back

Helpful?
Thank Jorge D
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you very much for your comment. We're glad that you enjoyed your stay with us. Comeback soon! Best regards, Vera Madureira More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This is the worst hotel from Accor group which I have visited. We have booked the room for 2 adults and 2 children. There was a dirty blanket on sofa bed at the room and no bed linens for the chidlren. The staff infromed that it's a normal for this hotel and they dont' give linens for sofa bed. Only... More 

Helpful?
Thank Conviasa
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you for taking the time to tell us about your stay at the Novotel Lisboa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I can assure you that we are taking the appropriate measures to continuously improve the quality of our services. Once again, thank you for your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Novotel Lisboa is a 4 star hotel in the centre of Lisbon, next to Praca de Espanha and the Gulbenkian Foundation and just 2 km from Marques de Pombal Square. Perfect for your next business trip or for a holiday with your family, the hotel offers 249airconditioned rooms, including 150 non smoking rooms and 1 suite, seven meeting rooms for your conference and seminar needs, a restaurant, bar, private parking and a swimming pool. Pets welcome. ... more   less 

Additional Information about Novotel Lisboa

Address: Avenida Jose Malhoa 1, Lisbon 1099-051, Portugal
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $71 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Lisboa 4*
Number of rooms: 249
Reservation Options:
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Also Known As:
Novotel Lisboa Hotel Lisbon
Novotel Hotel Lisbon
Novotel Hotel Lisboa
Novotel Lisbon
Lisbon Novotel
Hotel Style:
#18 Green Hotel in Lisbon
#41 Business Hotel in Lisbon
#45 Family Hotel in Lisbon
#77 Romantic Hotel in Lisbon
#78 Luxury Hotel in Lisbon
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