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Sofitel Lisbon Liberdade

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Avenida Da Liberdade 127, Lisbon 1250-140 Portugal
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COVID-19 update: See the added health and safety measures this property is taking.Read more
2 people are viewing this hotel
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1413)
Room & Suite (531)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/16/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sofitel Lisbon Liberdade
Updated 07/16/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#58 of 320 hotels in Lisbon
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
This lavish hotel consists of 163 extravagantly decorated rooms with a shower of modern glamour. All rooms are equipped with the most diversified services which define the quality and comfort that our guests appreciate. These may include: LCD, mini-bar, coffee machine and a flower bouquet which gives the room a unique atmosphere of lux and comfort. At Sofitel Lisbon Liberdade you will surely receive a prestigious service provided by our multi-lingual ambassadors and Concierge Cle d'Or, free access to wireless internet, a fitness centre, and a pleasant library connected to the bar where you can find a selection of paintings and an international collection of books, newspapers and magazines. Seminars and conferences can be accommodated in the hotel’s nine meeting rooms, the largest of which can seat up to 150 people. The guests may also benefit from 24h Business Centre and Room Service, as well parking facilities (surcharges apply) and complimentary valet-parking services.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Baggage storage
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Kids' meals
Wine / champagne
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Radio
iPod docking station
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
City View
Languages Spoken
English, French, Spanish, German and 1 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
263Restaurantswithin 0.3 miles
65Attractionswithin 0.3 miles
4766Reviews86Q+A100Room tips
Traveler rating
  • 3,005
  • 1,298
  • 317
  • 92
  • 55
Time of year
Traveler type
Language
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Popular mentions
Bhavyan d wrote a review Jan 14
Bordeaux, France2 contributions2 helpful votes
We booked this hotel for June 2022 in November 2021 (good 8 month in advance) the hotel now (aftyer 2 months from booking) tells us that we will not honour the booking at the price we reserved and is demanding higher price or else hotel will cancel the booking. Is this kind of attitude a 5* chain hotel like SOFITEL does? I would surely alert the fellow traveller to be very careful with their booking with SOFITEL LISBON. the hotel is surely become greedy and wants to cancel low value bookings and replace with high value bookings! SInce trip advisor mandates to fill the when did you travel section we have done NOV 2021 (our booking date) so please do not consider the date as actual date of travel
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Date of stay: November 2021
Value
Service
2 Helpful votes1 Repost
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Response from Mayka Rodriguez, Gerente geral at Sofitel Lisbon Liberdade
Responded 3 days ago
Dear bhav811, I thank you for your feedback. I am terribly sorry to hear about your booking at our hotel. Kindly send us more information about this process to make an investigation. Please do not hesitate to contact me at h1319-sm@sofitel.com With best regards, Mayka Rodriguez General Manager
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P_Albertson wrote a review Jun 2021
Lagos, Portugal36 contributions36 helpful votes
Hotel's Favorite
I got really lucky and was able to book into this beautiful hotel for six nights. Normally during non-covid times they are completely sold out. From beginning to end the staff were absolutely exemplary. They were kind, positive & welcoming. Every question and every need was handled with kindness and professionalism. The breakfast was an assortment of beautiful French and Portuguese products that catered to every need. Abundance on every level. Service with a smile. The other meals provided by the hotel are classic French, but refined. The quality one would expect from the Sofitel hotels. The location is also brilliant. Right next to the metro but also close to fantastic shopping and local restaurants. So if you're seeking refuge, stay here. A great nights' rest, great food, great service and probably the best five star hotel in Lisbon. And oh...if you get a chance ask for a terraced room on the 9th floor. The views are breathtaking !!!! You will not be disappointed !!!!!
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Date of stay: June 2021
Location
Cleanliness
Service
3 Helpful votes
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Response from Mayka Rodriguez, Outro at Sofitel Lisbon Liberdade
Responded Jun 12, 2021
Dear P Albertson, Thank you for your preference in Sofitel Lisbon Liberdade and for taking the time to comment about your stay. It was a pleasure to read your positive review and to know that you have truly enjoyed and appreciated your time with us, and especially pleased to know that you enjoyed 6 nights of comfort in our hotel. Thank you for your comments in regards to our facilities and service provided by our Ambassadors. They do their best to make sure each and every Guest experiences a unique and memorable time with us, and it is an honor to know that we have accomplished this with you. Thank you for your recommendation! We look forward to welcome you to Sofitel Lisbon Liberdade in the near future. Yours sincerely, Mayka Rodriguez
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R Foster wrote a review Jan 4
2 contributions
We had four rooms booked in Sofitel Lisbon Liberdade, however due to a positive covid test half our party was not able to join and we only needed 2 of the rooms. Most hotels and airlines have been very flexible and accommodating through this covid time and will either cancel or provide a voucher for future stay. Sofitel was not flexible and charged us for all four rooms. They require a 48 cancellation fee, however, this doesn't work if you get a last minute positive covid test. I do however, have to to give 5 starts to Andre, who provided us excellent care and guidance on where to go in Lisbon and booking of restaurants. The front desk had a couple small suggestions, but wanted to quickly get us checked in. Andre stepped in and provided great recommendations, booked dinner reservations last minute on New Years Eve and made sure we always had what we needed. Andre represents the right type of superior customer service.
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Date of stay: December 2021
Rooms
Cleanliness
Service
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Response from Mayka Rodriguez, Gerente geral at Sofitel Lisbon Liberdade
Responded 2 weeks ago
Dear Clendennen, Thank you for your preference in Sofitel Lisbon Liberdade and for taking the time to comment about your stay. It was a pleasure to read your wonderful feedback regarding to the service provided by our ambassador André who make your stay more special. Thank you for your comments. Nevertheless, we apologize for the inconveniences you faced due to our cancellation's policy . We sincerely hope that you will give us the opportunity to regain your confidence, Yours sincerely, Mayka Rodriguez General Manager
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SteliosUk wrote a review Jan 3
uk155 contributions97 helpful votes
A good location but and staff were pleasant but the hotel is a let down. Very disappointed with the standard of this particular Sofitel. On arrival the phone, the kettle and USB ports where all not working. The room itself was dark and looking very dated. The other issue is the bathroom area is extremely narrow leaving very little space. Having previously had a bad experience in the Luxembourg Sofitel where I found plastic cling film in my orange juice I decided not to go for Breakfast here and just as well as €50 for two! From what I could see it was definitely not justified. Unfortunately I have now lost faith in the Sofitel Brand and Accor.
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Date of stay: January 2022Trip type: Traveled as a couple
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Response from Mayka Rodriguez, Gerente geral at Sofitel Lisbon Liberdade
Responded 2 weeks ago
Dear SteliosUk, Thank you for choosing to stay with us and taking the time to tell us about your experience. We apologize for the shortfalls in service that you have experienced. Please be assured that we take every feedback seriously as we continue striving to improve our products and services. We have noted the points you have highlighted for necessary action and future improvements. Nonetheless, we hope to have an opportunity to welcome you back at Sofitel Lisbon Liberdade and offer you a better experience. Sincerely yours, Mayka Rodriguez General Manager
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seanyg wrote a review Dec 2021
Basel, Switzerland454 contributions430 helpful votes
Great hotel, perfectly situated near the center of Lisbon. Large rooms, that are nicely furnished and kept very clean. The restaurant is excellent and we enjoyed one of the best dinners we have had in Lisbon. Staff are professional, friendly and helpful. Recommended.
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Date of stay: December 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Mayka Rodriguez, Gerente geral at Sofitel Lisbon Liberdade
Responded 2 weeks ago
Dear seanyg, Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for the time taken to comment about your stay. We are delighted to read that you enjoyed your stay with us and the service provided by our MATIZ Lisboa restaurant. Your contentment and comfort is our utmost reward, as we are constantly striving to achieve maximum satisfaction during your stay whilst keeping in mind that our aim is to surpass your expectations. Thank you for your recommendation! We look forward to welcome you to Sofitel Lisbon Liberdade. Yours sincerely, Mayka Rodriguez General Manager
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PRICE RANGE
$205 - $311 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel lisbon liberdade hotel lisbon, accor lisbon liberdade, lisbon sofitel
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
163
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Frequently Asked Questions about Sofitel Lisbon Liberdade
Which popular attractions are close to Sofitel Lisbon Liberdade?
Nearby attractions include Red Frog - Speakeasy Bar (0.09 miles), Avenida da Liberdade (0.1 miles), and Embaixada (0.2 miles).
What are some of the property amenities at Sofitel Lisbon Liberdade?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sofitel Lisbon Liberdade?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Lisbon Liberdade?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sofitel Lisbon Liberdade?
Yes, paid private parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to Sofitel Lisbon Liberdade?
Conveniently located restaurants include New Himalaia Restaurante, Scoop 'n Dough, and Mercearia do Seculo.
Are there opportunities to exercise at Sofitel Lisbon Liberdade?
Yes, guests have access to a fitness center during their stay.
Does Sofitel Lisbon Liberdade have airport transportation?
Yes, Sofitel Lisbon Liberdade offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Sofitel Lisbon Liberdade located near the city center?
Yes, it is 0.6 miles away from the center of Lisbon.
Are any cleaning services offered at Sofitel Lisbon Liberdade?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Lisbon Liberdade offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.