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Dom Pedro Palace

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#54 of 248 Hotels in Lisbon
Certificate of Excellence
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1 room 2 adults 0 children
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1,223 Reviews from our TripAdvisor Community

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Showing 384: English reviews
Surrey, United Kingdom
Reviewed 5 days ago NEW

Dated decor in bedrooms and lack of information in the rooms. It is a brisk uphill 10 minute walk from Marques de Pombal metro (and I walk quickly!). I felt the €7.50 charge for guests to use the pool and spa was mean spirited. Staff were variable, mostly friendly and helpful but a few in the breakfast area less so....

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Helpful?
Thank Gilliantomlinson
Paris
Reviewed 6 days ago NEWvia mobile

Dom Pedro Palace is worth its 5*. It's a large, classic, luxury hotel. First sight is for a huge, impressive, a bit kitsch lobby and a large front desk with excellent service. It sets the mood of the whole palace. I got a cosy room with retro deco, a large and comfortable bed. Hotel location on Amoreiras heights offers scenic...

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Helpful?
Thank Christophe M
Management response:

Dear Guest, Thank you very much for posting your review. We are very happy for knowing of your satisfaction and we hope you enjoyed your stay. We would be very happy to have the chance to welcome you back. Kind regards Paulo Mesquita General Manager

Ombersley, United Kingdom
Reviewed 1 week ago

The hotel rooms are quite nice, but lack a few important accessories such as an ironing board and iron! An essential to business travellers. When I arrived I asked for an iron to iron my shirts. I had to wait over 2 hours because it appeared that there was only one in the whole hotel!? Otherwise the staff were polite...

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Thank orly3
Radece
Reviewed 3 weeks ago

Nice hotel, near Marques de Pombal square (5 minuts walk), there are metro and bus stations, good breakfast, clean and big room with a view on a Tagus river, friendly staff. Near the hotel is also shoping center.

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Helpful?
Thank rokz270
Management response:

Dear Guest, Thank you very much for posting your review. We are very happy for knowing that you enjoyed your stay and we would love to have the chance to welcome you back. Kind regards Paulo Mesquita General Manager

Sydney
Reviewed 3 weeks ago

As an introduction my wife and I are Australian, aged 65 to 69 years, always travelled however in the past twenty years more regularly overseas. We stayed here for 3 nights commencing November 1st, 2016. I get the impression Dom Pedro Palace is/has been an institution in Lisbon for many years, is located high in the city thus the higher...

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1Thank burrowsydney
Management response:

Dear Guest, Thank you very much for your kind and detailed comment. Your words are our best reward and, also on behalf of all our team, namely Carina, let us express how grateful we are. It seems our main goal was achieved and we feel very happy for this fact. We would love to have the chance to welcome you...

Hamburg, Germany
Reviewed 4 weeks ago

The hotel is very comfortable and vis-a-vis a shopping mall. Next subway station is at a distance of approx. 750 m from the hotel, and, after an exciting day walking around Lisbon, it is a real challenge to "climb up" these 750 m.

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Helpful?
Thank rtessm_730310
Management response:

Dear Guest, Thank you very much for posting your review. We are happy for reading your words and we hope you had a very pleasant stay. We would love to have the chance to welcome you back. Kind regards Paulo Mesquita General Manager

Central Florida, Florida
Reviewed 4 weeks ago

Nice hotel with eclectic decor. Full service but not close to restaurants or museums if you are visiting to see the city sites. Nice breakfast buffet, slow slow service for dinners or lite dinner later in the day. Very helpful reception staff, nicely appointed rooms.

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Helpful?
Thank Joan F
Management response:

Dear Madam, Thank you very much for posting your review. We are happy for reading your words and we hope that you had a very pleasant stay. We would love to have the chance to welcome you back. Kind regards Paulo Mesquita General Manager

New York City, New York
Reviewed November 3, 2016 via mobile

Four Stars well deserved. The restaurant offers local wines that are not available outside Portugal. Hotel is centrally located across the street from a major shopping which includes a Jumbo brand supermarket

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Helpful?
Thank barryrf1
Management response:

Dear Guest, Thank you very much for your kind words and for posting your review. We are very happy for knowing that you enjoyed our service and facilities and we would like to have the chance to welcome you back. Kind regards Paulo Mesquita General Manager

New York City, New York
Reviewed November 3, 2016

I was very pleasantly surprised with this hotel. The hotel room had plenty of character and I was very happy with the service. Unfortunately, I did not have time to use the hotel spa which is a pity. The hotel is right across the road from a large shopping mall

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Helpful?
Thank roisino131
Management response:

Dear Guest, Thank you very much for your kind review. We are very happy for reading your words and we would like to assure you that we will always do our utmost to reach our guests' expectation. We look forward to your next visit. Kind regards Paulo Mesquita General Manager

Sparks, Nevada
Reviewed October 30, 2016

I loved the hotel. the room was comfortable the employees responsive to my request : I asked for ironing board and iron and they were delivered within a few minutes; I borrowed a converter for the electrical outlet. Front desk staff very helpful and courteous. I had requested a room with a view of the river and got the room....

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Helpful?
Thank valeriesD2533YF
Management response:

Dear Madam, Thank you very much for posting your review. We are very happy for reading your words and all details you are referring to. They are our best reward, but we also apologize, on which concerns the jacuzzi temperature, and for not having been able to control this situation, in due time. We hope we can have the chance...

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Amenities

Highlights
  • Room Service
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Dom Pedro Palace is a city center hotel just 15 minutes away from the airport (4,3 miles), access by public transportation including San Francisco style “cable car”, subway, within walking distance to the historical center.Dom Pedro Palace is located across the street from one of the largest Lisbon shopping Centers: the Amoreiras Shopping Center with 250 top quality shops, cinemas and restaurants.On the top of the hotel there is the most exclusive Lisbon Penthouse Suite with a 360º degree view overlooking the city. This deluxe hotel offers elegant guest accommodations with great city views, a fantastic SPA, two restaurants and Top business facilities. The hotel also features an Italian restaurant, where guests can dine on the terrace and a cafe-style bistro which serves Portuguese and international cuisine. ... more   less 

Additional Information about Dom Pedro Palace

Address: Avenida Engenheiro Duarte Pacheco 24, Lisbon 1070-110, Portugal
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $101 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Dom Pedro Palace 5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Dom Pedro Palace Lisbon
Dom Pedro Palace Hotel Lisbon
Hotel Style:
#15 Spa Hotel in Lisbon
#26 Family Hotel in Lisbon
#34 Business Hotel in Lisbon
#43 Romantic Hotel in Lisbon
#48 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travelers have asked, with answers from Dom Pedro Palace staff and other travelers.
9 questions
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Questions? Get answers from Dom Pedro Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for king size bed”
 of 5 bubbles JoseT867, Oct 23, 2016 | Read review
“Spend the extra money and book a room with a view of the river, especially one from a higher floor.”
 of 5 bubbles PetNitNoy, Oct 10, 2016 | Read review
“Get the river view room and the upper floor so you can use the VIP lounge on the 19th floor.”
 of 5 bubbles RonandBetty, Oct 3, 2016 | Read review
“Tower rooms”
 of 5 bubbles 449liliar, Sep 5, 2016 | Read review
“Higher floor rooms have better views over the city of Lisbon and to the River..”
 of 5 bubbles AnaPedro31, Aug 10, 2016 | Read review
5 of 5
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