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Dom Pedro Lisboa

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#55 of 247 Hotels in Lisbon
Certificate of Excellence
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Dom Pedro Lisboa
Dom Pedro Lisboa
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1,319 Reviews from our TripAdvisor Community

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Showing 422: English reviews
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Tirana
Reviewed yesterday NEW

The Lisbon Dom Pedro hotel has good customer service. They are quite attentive to their customers. It's a 20 minute walk to the waterfront. Across the street there is a shopping mall with a restaurants and a grocery store. Public buses are available just outside the door. The decor is very traditional. There is a mini bar in the room,...

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Helpful?
Thank boyzigloo
Berlin
Reviewed 3 days ago NEW

This hotel was a big disappointment. The only thing I enjoyed - was a river view. That's all. Room is very expensive. Coffe and tea are not included in this price - you have to pay additionally for each coffee capsule. Air conditioning was not functional. I asked two times - nothing changed. The breakfast is very ordinary for 5...

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Helpful?
Thank asya1040
Management response:

Dear Madam, Thank you very much for letting us have your comments. We are very sorry for not having been able to reach your expectation and, therefore, we would like to present you our apologies. Kindly note that our policy, regarding the charge for the coffee capsules, has already been changed, some days ago. Hoping you can allow us a...

Reviewed 6 days ago NEWvia mobile

Stayed two nights and everything was perfect. The most spacious rooms we have had in both Spain and Portugal so far. Bar and restaurant staff have been extremely kind and very prompt and quick with everything. Food was excellent

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Helpful?
Thank Michael F
Management response:

Dear Guest, Thank you very much for your preference and for posting your kind review. We are very happy for reading your comments and please allow us to emphasize that we will always give our best work and attention, in order to reach our guests' expectation. We would love to have you back. Kind regards Paulo Mesquita General Manager

Phoenix, Arizona
Reviewed 1 week ago

good location and within walking distance (about 10 minutes) from Metro. overall the staff was very helpful and professional. internet was fast and mostly reliable. the hotel provides robes, house shoes, and a umbrella for use at hotel. beds and chairs were worn in the room that i had.

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Helpful?
Thank smith826
Zagreb, Croatia
Reviewed 1 week ago via mobile

Great hotel, excellent staff, big clean room and bathrooms. Rooms are cleaned a few times a day. Staff is very helpful and proffesional. Food also excellent- portugese and other types of food are offered. Spa and pool also in the hotel- additional charges for going swimming in the pool that is a negative thing but is not too expensive.

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Helpful?
Thank Valentina Š
Management response:

Dear Madam, Thank you very much for posting your review. We are very happy for reading your kind words, which are our best reward. We work hard, every moment, in order to reach our guests's expectation and we will keep on believing that this is the best way to achieve our goals. Thank you for your preference and we look...

Washington DC, District of Columbia
Reviewed 1 week ago

I was very pleased with my stay at this hotel. The breakfast was delicious. The room was comfortable and I was on the 16th floor. So, I had an incredible view of the water from my room! The conference center and lunches were also super.

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Helpful?
Thank Lottie T
Management response:

Dear Guest, We are very happy for reading your comment. Thank you very much for having posted your review. We hope you had a very pleasant stay and we would love to have you back. Kind regards Paulo Mesquita General Manager

Washington DC, District of Columbia
Reviewed 1 week ago

Dom Pedro Palace is located within easy walking distance of so many places that are Lisbon 'must-sees.' The food that was served at our conference was lovely - fresh, traditional but also multi-cultural. The staff was excellent. They were helpful and eager to be of assistance with making reservations, giving suggestions for good restaurants and just taking care of us...

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Helpful?
Thank Journeyr
Management response:

Dear Guest, Thank you very for posting your review. We are very happy for reading your words and for knowing that you did enjoy your stay. We will keep on working hard, in order to achieve the best service standard and to reach our guests' expectation. We look forward to your next visit. Kind regards Paulo Mesquita General Manager

Colbert
Reviewed 1 week ago

This hotel is beautiful. My husband and I stayed in a "Tower Room" on the 18th floor with an amazing view of the River Targus and old Lisbon. Tower rooms have access to a large VIP lounge on the 19th floor where you can sit, read the newspaper and make yourself a cup of coffee, tea or hot chocolate. There...

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Helpful?
1Thank Alicia And Jeff B
Management response:

Dear Madam, Thank you very much for your kind and detailed review. We took due note of all referred points and we will work the ones in need of adjustment, in order to improve. Kindly note that we provide bath robes and slippers to all room categories. We are sorry for that lack of communication, regarding your room temperature. Please...

Cleveland, Ohio
Reviewed 1 week ago

My stay was wonderful. Your staff was very accommodating. Bruno in the lobby restaurant area was very pleasant and able to anticipate our needs. This was my first time overseas and your staff made me feel very comfortable. Would love to come back for pleasure to Lisbon. Beautiful city, great people and wonderful food!!

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Helpful?
Thank 696kristinav
Management response:

Dear Madam, Thank you very much for pposting your kind review. We feel very happy for reading your words and for knowing how you enjoyed your stay. It is very kind of you to mention Bruno and his service. It was our honor to have been able to welcome you and we hope you can return, as you say, just...

Washington DC, District of Columbia
Reviewed 1 week ago

Approaching the tail end of a professional meeting here, and I will be sad to say "goodbye" to the Dom Pedro Palace. I arrived simultaneously with a number of other travels, but check-in moved quickly and efficiently; I was in my room with luggage close behind within 20 minutes. The room was adequate size, clean and tidy, and maintained that...

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Helpful?
Thank markwall2014
Management response:

Dear Guest, Thank you very much for posting your review. Your kind words are our best reward and we will always work hard and face all issues, in order to be able to reach our guests' expectation. It was our honor having been able to host you and we sincerely hope we can welcome you back. Looking forward to your...

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Amenities

Highlights
  • Room Service
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Dom Pedro Palace is a city center hotel just 15 minutes away from the airport (4,3 miles), access by public transportation including San Francisco style “cable car”, subway, within walking distance to the historical center.Dom Pedro Palace is located across the street from one of the largest Lisbon shopping Centers: the Amoreiras Shopping Center with 250 top quality shops, cinemas and restaurants.On the top of the hotel there is the most exclusive Lisbon Penthouse Suite with a 360º degree view overlooking the city. This deluxe hotel offers elegant guest accommodations with great city views, a fantastic SPA, two restaurants and Top business facilities. The hotel also features an Italian restaurant, where guests can dine on the terrace and a cafe-style bistro which serves Portuguese and international cuisine. ... more   less 

Additional Information about Dom Pedro Lisboa

Address: Avenida Engenheiro Duarte Pacheco 24, Lisbon 1070-110, Portugal
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $120 - $1,879 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Dom Pedro Lisboa 5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Dom Pedro Palace Lisbon
Dom Pedro Palace Hotel Lisbon
Hotel Style:
#15 Spa Hotel in Lisbon
#26 Family Hotel in Lisbon
#34 Business Hotel in Lisbon
#43 Romantic Hotel in Lisbon
#48 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travelers have asked, with answers from Dom Pedro Lisboa staff and other travelers.
12 questions
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Questions? Get answers from Dom Pedro Lisboa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We asked for the highest room available with a view - ours was beautiful (see photos)”
 of 5 bubbles KevinNoelle, 3 weeks ago | Read review
“Good luck.”
 of 5 bubbles , 5 weeks ago | Read review
“high floor have the better rooms”
 of 5 bubbles luismA9809OY, Jan 28, 2017 | Read review
“ask for king size bed”
 of 5 bubbles JoseT867, Oct 23, 2016 | Read review
“Spend the extra money and book a room with a view of the river, especially one from a higher floor.”
 of 5 bubbles PetNitNoy, Oct 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question