Room was very clean, but both the bathroom and balcony were small. I do not recommend the food via the room service as it was not good. Dinner at the restaurant in the hotel, we had the entire restaurant to ourselves as we were the only guests but the food was good. Spa service was very nice.
For those who love this kind of hotels is the best place. The most important thing is that you can sleep in peace away from the noise of the town. Of course during Corona all is different, but the quality of sleep is really appreciated. Breakfast a la carte because of covid, but it is fine anyway. We enjoyed our time here.
Room was fantastice the staff could notbe more helpful restauraants and bars superb. This hotel is the best in Lisbon. It is a 15 min walk or 7 euro taxi ride to the centro of lisbon. but it is refined and peaceful we have stayed at this hotel 3 times and will be going back later in the year
We didn’t stay here but my in-laws did and we spent some time with them and visited the bar, pool and spa. This isn’t our type of place but it was very nice. The hotel is clean and nicely decorated. The staff were extremely helpful and we had a nice time chatting with the bartender. The bar serves up some old school vibes which we loved along with delicious albeit it expensive cocktails. We also had a meal in the bar which tasted really good and they accommodated our young child as well. The mother-in-law and I enjoyed some lovely massages while the rest of the family swam, the facilities were great and again the staff were lovely.
The hotel is in an excellent location and all the staff were extremely pleasant. The food at breakfast and the range and choice is superb but one does find one's self constantly interrupted by staff who are cleaning plates as you are taking your last mouthful. The indoor pool area is small but adequate. The steam bath and sauna are small but fit for purpose. The gymnasium is reasonably well kitted out. The shiatsu massage in the Wellness Centre is one of the best that I have had. The rooms are fine and the bathroom is of a good size. The views from the hotel to the Tagus are beautiful. The gardens are well-tended. I would return against if on business in Lisbon. Because the property is 5* graded and listed in "The Leading Hotels of the World" one is obliged to pick out the smallest items for consideration. As follows: 1. Ashtrays in the Smoking Room are not regularly attended to 2. Ashtray on the room balcony is not emptied on a daily basis 3. The room safe is too small for a 5* property 4. The complimentary water bottles should be placed in the fridge and not in full sunlight on the room desk 5. The in-room fruit basket contained spoiled fruit on consecutive days and was not removed until it was pointed out 6. The bar service ceases at 1730 on certain days with no alternatives 7. The reception area is freezing cold and if one is working during early morning or late evening the open doors adversely affect the temperature no matter where one sits in 8. Soundproofing in rooms needs significant improvement, standard chat and noise from the neighbouring room was clearly and annoyingly audible at all times 9. The noise from the piano bar is clearly audible in the room even some distance from the piano bar and late into the night 10. There is a consistent noise of rave music on the docks clearly audible in the room 11. There is congestion at the entrance to the property for both cars and arrival in taxis 12. The flagstone steps around the pool area are very poorly designed and dangerous 13. The room service menu is somewhat limited…