We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Olissippo Lapa Palace

avatar-imageavatar-imageavatar-image
Traveler (895)
Room & Suite (692)
Pool & Beach (96)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
Learn more

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#29 of 340 hotels in Lisbon
Location
4.3
Cleanliness
4.9
Service
4.8
Value
4.4
2023 Travelers' Choice Best of the Best
Built in the 19th-century, this luxurious palace is nestled on a hilltop overlooking the Tagus River and presents guests with the ideal base for an unforgettable stay in Lisbon. Tucked away in the city's diplomatic quarter, Lapa Palace is set in a beautiful sub-tropical garden. Sunbathe on a lounger in the pool area or pay a visit to the Spa, where you can treat yourself to hours of relaxation in the sauna. Traditional decor and elegant designs make each of the rooms a haven after a day of work or sightseeing. Marvel at panoramic views from the comfort of your balcony or enjoy a long bath in your marble bathroom. Thanks to the palace's convenient location, central Lisbon is only a short drive away. Park your car for free on site and indulge in fresh seafood at the restaurant. In the meantime, the concierge is happy to arrange various services for you, including the use of the VIP room facilities.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children's playground
Car hire
Valet parking
Wifi
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Shallow end in pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Children's television networks
Highchairs available
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Massage chair
Neck massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Blackout curtains
Bathrobes
Air conditioning
Interconnected rooms available
Private balcony
Coffee / tea maker
Cable / satellite TV
Bidet
Room service
Safe
Telephone
Wardrobe / closet
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Great View
Languages Spoken
English, French, Spanish, Portuguese
5.0
1,392 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
The Olissippo Lapa Palace is celebrated for its sophisticated ambiance, complete with a live piano bar and elegant dining that many guests find regal. While travelers' opinions on value are split, with some questioning room quality relative to price, the hotel's spacious rooms generally earn praise for their elegance. Guests extol the professional service and spotless cleanliness, especially in the bathrooms. Despite some concerns about maintenance and the hotel's distance from the city center, the lush gardens, gym, and tranquil pools are popular features, as is the hotel's proximity to Lapa's historic charm.
Location
Convenient
Atmosphere
Sophisticated
Rooms
Spacious
Value
Remarkable
Cleanliness
Meticulous
Service
Attentive
Amenities
Top-notch
Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveler reviews for more details and information.
1392Reviews31Q+A100Room tips
Traveler rating
  • 1,142
  • 201
  • 38
  • 9
  • 2
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Pembs_traveller wrote a review Dec 2023
Wales127 contributions28 helpful votes
+1
What a hotel! Such a beautiful place to stay. The hotel is spectacular. The gardens are well kept and amazing. There is an indoor and outdoor pool. All the staff are so accommodating and friendly. The choice of food available is first class. Our room was overlooking the grounds and outdoor pool. There is also a stream running through the garden. The room, bathroom etc were so clean and tidy. The location is away from the city centre, which suited us fine. If a taxi was called it only took a few minutes to arrive and about 5-10 minutes later we were in the city centre for a minimal fee. Lisbon is a beautiful city but the fact the hotel was superb too enabled us to have a magical break.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: The centre of Lisbon is a 10 minute taxi ride but the cost was reasonable and the hotel more than...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Ilea G wrote a review Nov 2023
Lincolnshire, Illinois264 contributions131 helpful votes
Imagine a real hotel- no a chain, not a bargain- this is the place to stay. It feels elegant from the moment you pull into their circular drive. The staff is formally attired, the lobby strikingly sophisticated, the front desk staff helpful and friendly. The rooms are spacious and beautifully furnished, the housekeeping service impeccable and the bathroom better than home. The brunch was outrageously good- there were so many choices.. Service in the Dining Room is top notch with the attention to detail obvious. The only problem is that the hotel is so wonderful it can be hard to leave to go sightseeing.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Susana Gerardo, Guest Services / Front Office at Olissippo Lapa Palace
Responded Nov 26, 2023
Dear Ileag, Thank you so much for taking the time to share your experience with us! It's heartening to know that you found our establishment to be more than just a place to stay, but an elegant and sophisticated experience from the moment you arrived. We take great pride in our attentive and friendly staff, and it's wonderful to hear that they contributed to making your stay memorable. We're glad you appreciated the spacious and beautifully furnished rooms, the impeccable housekeeping service, as well as your "top notch" dining experience at the Lapa Restaurant We understand the dilemma of our guests finding it difficult to leave the hotel for sightseeing, What a great compliment. Thank you once again for your kind words and for choosing our hotel for your stay. We look forward to welcoming you back in the future and providing you with another exceptional experience. Until then, we wish you the very best. Susana Gerardo Guest Relations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
avatar-image
mikeaZ6855WC wrote a review Nov 2023
11 contributions4 helpful votes
Truely a luxurious hotel. The hotel and grounds were beautiful. Service was spectacular and the breakfast buffet was sensational. After a long flight from the US, two days at the Olissippo Lapa Palace was a perfect way to transition before boarding our cruise ship in Lisbon.
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Susana Gerardo, Guest Services / Front Office at Olissippo Lapa Palace
Responded Nov 10, 2023
Dear MikeaZ6855WC We're thrilled to have exceeded your expectations in every way! Thank you for choosing the Lapa Palace for your transition to the cruise, and for your kind words about our luxurious accommodations, beautiful surroundings, and exceptional service. We hope you had a wonderful cruise and look forward to welcoming you back in the future. Until then, we wish you the very best, Susana Gerardo Gurest Relations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
SHERRY G wrote a review Nov 2023
Keene, New Hampshire16 contributions5 helpful votes
Excellent staff and service. Highly recommend and hope to visit again. The staff quickly learns your name and are exceedingly friendly, accommodating and helpful. The property is gorgeous and is a quick Uber ride to places by the water. Several restaurants are within walking distance and the menu in the hotel restaurant and lounge are lovely.
Read more
Date of stay: October 2023Trip type: Traveled as a couple
Room Tip: Plan to get to the airport at least 3 hours early. Passports are checked multiple times at the...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Susana Gerardo, Guest Services / Front Office at Olissippo Lapa Palace
Responded Nov 10, 2023
Dear 104sherryg, We're thrilled to hear about your excellent experience at the Lapa Palace! Thank you for your kind words, and we can't wait to welcome you back for another visit in the future. Y Until then, we wish you the very best Susana Gerardo Guest Relations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
sambfh wrote a review Nov 2023
Jersey, United Kingdom53 contributions100 helpful votes
There are some hotels which exude understated luxury, enhanced by first class service: this is one such a hotel. From the warm, friendly welcome at reception to the final goodbye, staff at this hotel understand how to charm their guests. On our second visit, we arrived early for an overnight pre- cruise stay only. It always feels like a treat when an hotel has taken note of the early check-in request, and, not only accedes to that request that offers an upgrade (as LHW members). Early check in is always particularly welcome after a very early flight. Our suite, as requested, had a view of the river Tagus, was traditionally, beautifully appointed, spacious and immaculately clean. We enjoyed a lazy lunch by the pool and good, busy, breakfast buffet before our departure. The hotel is not suited to those who like clean lines or modern decor, it is furnished and decorated in traditional Portuguese style and all the more charming for being so. But what makes the hotel special is the service - never obsequious, always attentive. An hotel which truly delivers. My only negative observation relates to a conversation between staff members, overheard at the pool bar There were only a few tables occupied for lunch and the waiters stood at the bar chatting in English, no doubt their only common language. One of them was swearing loudly and repeatedly. I would not expect to hear these conversations and would certainly not expect to hear this sort of language, however old fashioned that might make me sound. I anticipate that as they were not speaking their native tongue, they not appreciate did the adverse impact of the words that they were using and we excused them accordingly, but the hotel might want to be aware of this issue.
Read more
Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Susana Gerardo, Guest Services / Front Office at Olissippo Lapa Palace
Responded Nov 10, 2023
Dear Mr. Sambfh, Thank you for taking the time to share your thoughts about your recent stay at the Lapa Palace. t's wonderful to know that you found our hotel to exude understated luxury and were pleased with the first-class service provided by our staff.We're especially pleased that we could accommodate your early check-in request and offer an upgrade, making your pre-cruise stay even more special.Your feedback regarding the conversation you overheard at the pool bar is important to us. We apologize for any discomfort this may have caused you. Rest assured, we take this matter seriously and will address it with our team to ensure that such incidents do not happen in the future. Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future and providing you with an even more memorable stay. Until then, we wish you the very best, Susana Gerardo guest Relations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
riverhaze wrote a review Oct 2023
Lake Oswego, Oregon21 contributions7 helpful votes
This Hotel is old school regal. This was our 2nd stay and just as enjoyable. The rooms are large with beautiful marble bathrooms, a sitting area and coffee and tea makings. We swam in the large outdoor pool and in the beautiful indoor pool plus sauna and dressing rooms and lockers. The piano bar was lovely to sit in for a cocktail, the dining room was elegant and the breakfast more than one can imagine! Not anything to improve on this fine Hotel.
Read more
Date of stay: October 2023Trip type: Traveled as a couple
Room Tip: The Hotel is on a hilltop near all of the Embassy’s so there are few little cafes near by.. wear...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Susana Gerardo, Guest Services / Front Office at Olissippo Lapa Palace
Responded Oct 31, 2023
Dear Hazel S, Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience during your stay at our hotel. It's great to know that you found the hotel to be old-school regal and that you enjoyed the spacious rooms, beautiful marble bathrooms, and the various amenities like the outdoor and indoor pools, sauna, and the piano bar. We're delighted that you had an elegant dining experience and enjoyed the breakfast as well. Your kind words are much appreciated, and we look forward to welcoming you for your 3rd stay! Until then, we wish you the very best, Susana Gerardo Guest Relations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Alan W wrote a review Oct 2023
Chicago, IL51 contributions18 helpful votes
Phenomenal hotel in Lisbon. Quiet neighborhood, but walking distance to great restaurants and short Uber ride to anywhere in city. Staff is professional and welcoming and get "unstuffy" when we got to know them. Nicest hotel we have ever stayed at with combination of amazing service, room decor, helpfulness from concierge to front desk to waiters to housekeeping. Very top notch and we have stayed all over the U.S. and world west of the Orient. As is common with hotel restaurants, there's is pricey but have highest quality of food and service. especially liked the bar lounge for lunch, relaxation, and after dinner entertainment and cocktails. Say hi to Oscar, the piano player from his new friend Alan from Chicago. What a Pro and gentleman. Just a very classy place as a base for experiencing the enchanting city of Lisbon.
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Take Ubers to get around. Reliable and much less expensive than taxis. Took an Uber each way...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Susana Gerardo, Guest Services / Front Office at Olissippo Lapa Palace
Responded Oct 31, 2023
Dear Traveldds, Thank you for your fantastic review! We're delighted to hear that you had such a wonderful experience at the Lapa Palace. It's great to know that you found our staff both professional and welcoming, and it's heartwarming to read your compliments about the service, room decor, and the helpfulness of our team. We're also thrilled that you enjoyed the bar lounge and had a memorable time with Oscar, the piano player. We can't wait to welcome you back in the future, and we'll be sure to pass along your regards to Oscar! Until then, we wish you the very best. Susana Gerardo Guest Relations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Delilah_SF wrote a review Oct 2023
San Francisco, California12 contributions20 helpful votes
This was our final stop in Portugal after staying in Duoro Valley, Porto, and Algarve, and of all the 5 star hotels, this was our least favorite, which was surprising given it came highly recommended from family and the great reviews. Perhaps our experience was unique (or the hotel has gone downhill since our family members stayed there). Upon check-in, the receptionist noted that our reservation was for a room with two twins (vs a double bed). We booked through our Chase Sapphire card so not sure how that happened (we certainly did not request it) but she said she would see what they could do to get us a double bed given the hotel was near capacity. It was very kind for her to offer us drinks while we waited, and after about 30 min, she informed us a room was available where they could push the two twin beds together. We were fine with that and quickly put our stuff in the room and went off to explore Lisbon. When we returned, we noticed our room, which was on the lowest level (and the area by our room) had a very musky/stale/dank smell. We were in a hurry to leave previously so may have not noticed it. In addition to the very unpleasant smell, the beds seemed very old and uncomfortable, and the water that came out of the bathroom faucet was brown! I realize the palace likely has a lot of history but it felt as if this room hadn't been touched since King Ferdinand was in power! It was fairly late so when I called the front desk, they said there weren't any rooms available but we could check back in the morning. We somehow managed to fall asleep despite the smell and hard beds. In the morning, I checked with the front desk and they were able to move us to a different room in the "newer wing". When I inquired about the smell and if they had noticed it themselves, they said that room was in the "wing that isn't used as much." What does that mean? Well, when we checked into our new room, we understood why. The "newer wing" rooms were significantly better and you could tell had been more recently renovated. Why would you offer guests a room that is significantly inferior? I would have preferred the nicer room with twin beds! The rooms in the "older wing", at least the one we were initially offered, certainly do not meet the bar for a 5 star hotel, and should not be offered to any guests, and certainly not guests who are paying the same rate as guests in the "newer wing." Despite our complaints, they never apologized for the initial room (or acknowledged the smell) or offered any type of compensation for the poor experience. Finally, putting the room issue aside, compared to the other 5 star hotels we stayed at, the service, accommodations and breakfast buffets were far superior at the other hotels, which were around the same price. P.S. - there is a grumpy concierge fellow who couldn't stop telling us negative things about Pena Palace and how it wasn't worth visiting (even though I told him we already purchased tickets). It turned out to be a wonderful experience, so don't listen to him!
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Make sure you're not in the "older wing" rooms, especially the ones on the 1st floor!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Susana Gerardo, Guest Services / Front Office at Olissippo Lapa Palace
Responded Nov 2, 2023
Dear Delilah_SF, Thank you for sharing your detailed feedback about your stay at our hotel. We sincerely apologize for the issues you encountered, and we appreciate your honesty. It's disheartening to hear that your experience fell short of your expectations. We apologize for the initial room assignment and the discomfort you encountered in the "older wing." We understand your concerns about the discrepancy between the two wings. This is certainly not the level of service we aim to provide, and we will review our room assignment processes to ensure that all guests have a comfortable and pleasant stay. We also apologize for the lack of compensation or acknowledgment regarding the issues you faced. We will review our procedures to address such situations more effectively in the future. Regarding your interactions with the concierge, we will address this matter internally to ensure that our staff provides unbiased and accurate information to our guests. We appreciate your feedback as it helps us improve our service, and we hope you may consider giving us another opportunity to provide you with a better experience in the future. Until then, we wish tou the very best, Susana Gerardo Guest relations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
marieOxford wrote a review Oct 2023
Oxford, United Kingdom129 contributions101 helpful votes
Great room. Nice pool. Good breakfast in small area. Staff very helpful. The hotel is in the diplomatic area and not very close to the centre. we found a couple of nice restaurants in walking distance. The Ubers are very efficient.
Read more
Date of stay: June 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Susana Gerardo, Guest Services / Front Office at Olissippo Lapa Palace
Responded Oct 31, 2023
Dear marieOxford, Thank you for your kind words! We're pleased you enjoyed your stay with us, including the room, pool, and our helpful staff. While we're located in the diplomatic area, we're glad to hear you found some good restaurants within walking distance. We hope to host you again in the future for another great stay. Until then, we wish you the very best. Susana Gerardo Guest Relations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Bob S wrote a review Oct 2023
2 contributions
What a great find! Away from the hustle and bustle with beautiful gardens and view. Checking out this morning after a 2 day pre cruise stay. Service was excellent, beautiful very clean rooms and very courteous, helpful staff. Although away from the hustle and bustle, all of Lisbon very accessible by Uber for less than 10 Euros. We loved every minute of our stay !
Read more
Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Susana Gerardo, Guest Services / Front Office at Olissippo Lapa Palace
Responded Oct 31, 2023
Dear guest, Thank you for the glowing review! We're delighted you enjoyed your stay in Lisbon and found our hotel to be a great find. We hope to welcome you back in the future for another great stay. Until then, we wish all the best, Susana Gerardo Guest Relations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Lisbon area.
PRICE RANGE
$368 - $588 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
olissippo lapa palace hotel lisbon, lapa palace lisbon, lapa palace hotel lisbon
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
109
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

OLISSIPPO LAPA PALACE - Prices & Hotel Reviews (Lisbon, Portugal)

Frequently Asked Questions about Olissippo Lapa Palace
Which popular attractions are close to Olissippo Lapa Palace?
Nearby attractions include National Museum of Ancient Art (0.2 miles), Tapada das Necessidades (0.3 miles), and B.leza (0.3 miles).
What are some of the property amenities at Olissippo Lapa Palace?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Olissippo Lapa Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Olissippo Lapa Palace?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Olissippo Lapa Palace?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to Olissippo Lapa Palace?
Conveniently located restaurants include Come Prima Restaurante Italiano, Restaurante Raízes, and 3 Amigos.
Are there opportunities to exercise at Olissippo Lapa Palace?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Olissippo Lapa Palace?
Yes, dry cleaning and laundry service are offered to guests.
Does Olissippo Lapa Palace offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Olissippo Lapa Palace?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to Olissippo Lapa Palace?
Many travelers enjoy visiting Castelo de S. Jorge (1.7 miles), Mosteiro dos Jeronimos (2.4 miles), and Mosteiro de São Vicente de Fora (2.0 miles).