We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Rua 1 De Dezembro 123, Lisbon 1200-359 Portugal
E-mail hotel
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
Lowest prices for your stay
Travelocity
Orbitz.com
FindHotel
$221
$195
View deal
SAVE $26
Booking.com
eDreams
Priceline$221
View all 21 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (2220)
360
Panoramas (46)
Videos (1)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
Learn more
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
A note from Hotel Avenida Palace
Updated 03/31/21

About

#5 of 304 hotels in Lisbon
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
Built in 1892, the hotel has maintained its characteristic romanticism from the "Belle Epoque" and now revived by the discerning touch of renowned decorators. The Palace is a jewel among Portuguese hotels, combining regal and elegant architecture with modern comfort and personalized service. Whether resting in your room or socializing in one of the common areas, you'll find the balance perfect. All 82 rooms have just been completely renovated and elegantly furnished in a classic style.
Read more
Room & Suite (748)748
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Children's television networks
Car hire
Business Center with Internet Access
Conference facilities
Valet parking
Paid public parking nearby
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Taxi service
Banquet room
Meeting rooms
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, French, Spanish, German and 1 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
684Restaurantswithin 0.3 miles
183Attractionswithin 0.3 miles
3841Reviews79Q+A100Room tips
Traveler rating
  • 3,129
  • 574
  • 103
  • 21
  • 14
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Ruth wrote a review Jun 8
3 contributions
I love so much this hotel,really beautiful and classy,and the service give you feeling like a royal family, i suggest for the one that love a peace place with the palace atmosfir. And it's really near the historic places,nice restaurants and shop also around 20 min walk to the magical river in Lisbon!
Read more
Date of stay: June 2021
Service
Room Tip: the corner room facing the park is the best.
See more room tips
Helpful
Share
Response from , General Manager at Hotel Avenida Palace
Responded 3 days ago
Dear Guest, We wish to thank you for staying at the Avenida Palace during your visit to Lisbon. Thank you also for posting your review on TripAdvisor. We are thrilled to know that you love the hotel and that our service made you feel like a royal family. It will be a pleasure to share your comments with all our team here and we look forward to welcoming you again to your new Lisbon residence. Kind regards, Pedro Miguel Costa
Read more
Mirage wrote a review May 2021
London, United Kingdom6 contributions4 helpful votes
We had a lovely two night stay at this hotel, which has an excellent location in the city centre. They organised a private half day walking tour for us so we were able to see the sights during our short stay. There is free parking right at the front entrance to the hotel, which we struggled to find due to the SatNav not working properly but they sent a member of staff out of the hotel to find us and park for us which was helpful! Good complimentary breakfast. Booked some lovely dinners for us which was great. Rooms were a little dated but very clean and large, we were grateful for the free upgrade to a suite. They also provided a complimentary sparkling wine and chocolate strawberries for us as we just got married which was a lovely surprise. The only suggestion for improvement I would have is to make it easier for foreign guests to book a COVID test for travel, we ended up asking the hotel in Sintra to book for us as we found it difficult to find a clinic when we are not from Portugal. Overall a great hotel and a lovely stay, thank you!
Read more
Date of stay: May 2021
Value
Rooms
Service
Helpful
Share
Response from , General Manager at Hotel Avenida Palace
Responded 2 weeks ago
Dear Guest, Allow me to thank you for your review of your experience with us. I am delighted to know that you had a lovely two night stay at the Avenida Palace. I was also very happy to read your words about our location and about our service. We try our utmost every day to satisfy and even exceed our guests’ expectations and so, we are very pleased to know that we were able to surprise you and your wife. I also took note of your observations, our guests’ comments are very important to us and allow us to improve our services. I look forward to welcoming you back to your new Lisbon residence, the next time you visit Lisbon. My best regards, Pedro Miguel Costa
Read more
Julie M wrote a review Apr 2021
Surrey, United Kingdom14 contributions1 helpful vote
I stayed at the Avenida Palace in March 2021 - when much of Lisbon was still closed because of COVID. The staff were so happy to have me stay with them and they upgraded me to a junior suite with a great view! Room service was prompt and excellent quality. Can't wait to come and stay again after COVID!
Read more
Review collected in partnership with this hotel
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from , General Manager at Hotel Avenida Palace
Responded Apr 5, 2021
Dear Guest, We wish to thank you for staying at the Avenida Palace while you were in Lisbon. It was indeed a pleasure to have you as our Guest. Thank you so much for your kind words about your experience with us. I will share your words with the entire team. We all look forward to welcoming you back to the Avenida Palace, for a future stay. Kind regards, Pedro Miguel Costa
Read more
Ernna59 wrote a review Jan 2021
3 contributions
To begin with, the location of the Avenida is just perfect. From start to finish an experience that we enjoyed immensely. Even under such difficult circumstances as covid-19, we were comforted by the highest of trained staff and we were treated and made to feel like kings and queens. We were upgraded on arrival, which was a nice gesture. The superior room was large, beautifully appointed and had a great view. Beautiful decor all over. Breakfast was “a la carte”, very varied and tasty. A buffet was not available because of covid-19, so we were told. Back again in Lisbon after the pandemic and guess where we will be staying?
Read more
Date of stay: September 2020
Rooms
Cleanliness
Service
Room Tip: Ask for a room with a view over the square.
See more room tips
Helpful
Share
Response from , General Manager at Hotel Avenida Palace
Responded Feb 1, 2021
Dear Guest, It was an honor to have you as our guests. I am thrilled to read your feedback and to know how much you enjoyed your experience at the Avenida Palace. Personalized service is very important to us and it was very rewarding to learn that our staff treated and made you feel "like kings and queens". The service you received is a wonderful example of the team's commitment. Thank you also for your comments on our location, décor and breakfast. Hopefully, next time you will be able to enjoy our breakfast buffet. We all look forward to welcoming back, very soon, to your new Lisbon residence. Kind regards, Pedro Miguel Costa
Read more
Malgorzata wrote a review Nov 2020
9626 contributions1177 helpful votes
This magnificent hotel is ideally locating in the heart of Lisbon. The hotel is elegant and beautifully appointed, has old world charm. The common areas are beautiful. This hotel has a long rich history, however is fitted with modern amenities. The room was clean, spacious and well appointed. The breakfast is served in a beautiful dining room. The staff of this hotel are excellent and made us feel so welcome. One of the best hotels I have stayed in. Highly recommended if you are in Lisbon.
Read more
Date of stay: December 2019
Value
Service
Sleep Quality
2 Helpful votes
Helpful
Share
Response from , General Manager at Hotel Avenida Palace
Responded Nov 6, 2020
Dear Guest, It is truly wonderful to read your review. Thank you so much for choosing to stay with us, during your visit to Lisbon. I am so pleased to know that you found the Avenida Palace one of the best hotels you've stayed in and that our staff made you feel very welcomed here. As we shape hospitality with our hearts, your kind words give our team a real sense of achievement. Your comments about the Hotel, its location, décor and, of course, its history is also much appreciated. We all look forward to welcoming you back to your new Lisbon home, very soon, and would be delighted to arrange your next stay. Meanwhile, you may follow the Avenida Palace on Instagram and see the nice pictures of Lisbon and our activities. Yours sincerely, Pedro Miguel Costa
Read more
Previous
123456
PRICE RANGE
$204 - $314 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
avenida palace hotel
LOCATION
PortugalCentral PortugalLisbon DistrictLisbonBaixa, Rossio & Restauradores
NUMBER OF ROOMS
82
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hotel Avenida Palace
Which popular attractions are close to Hotel Avenida Palace?
Nearby attractions include Discover Lisbon (0.1 miles), Wild Walkers (0.2 miles), and Luvaria Ulisses (0.2 miles).
What are some of the property amenities at Hotel Avenida Palace?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Hotel Avenida Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Avenida Palace?
Guests can enjoy free breakfast, a lounge, and free instant coffee during their stay.
Is parking available at Hotel Avenida Palace?
Yes, free parking, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Hotel Avenida Palace?
Conveniently located restaurants include Jam Club, Scoop 'n Dough, and A Nossa Casa.
Are there opportunities to exercise at Hotel Avenida Palace?
Yes, guests have access to a fitness center during their stay.
Is Hotel Avenida Palace located near the city center?
Yes, it is 0.3 miles away from the center of Lisbon.
Are any cleaning services offered at Hotel Avenida Palace?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Avenida Palace offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Avenida Palace?
The staff speaks multiple languages, including English, Spanish, French, German, and Portuguese.