Rua 1 Dezembro 123, Lisbon 1200-359 Portugal
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#8 of 334 hotels in Lisbon
Location
5.0
Cleanliness
4.8
Service
4.8
Value
4.6
2022 Travelers' Choice Best of the Best
Built in 1892, the hotel has maintained its characteristic romanticism from the "Belle Epoque" and now revived by the discerning touch of renowned decorators. The Palace is a jewel among Portuguese hotels, combining regal and elegant architecture with modern comfort and personalized service. Whether resting in your room or socializing in one of the common areas, you'll find the balance perfect. All 82 rooms have just been completely renovated and elegantly furnished in a classic style.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Children's television networks
Highchairs available
Car hire
Business Center with Internet Access
Valet parking
Paid public parking nearby
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Taxi service
Conference facilities
Meeting rooms
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
Doorperson
24-hour check-in
24-hour front desk
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, French, Spanish, German and 1 more
Location
100Great for walkers
Grade: 100 out of 100
741Restaurantswithin 0.3 miles
193Attractionswithin 0.3 miles
Contact
Rua 1 Dezembro 123, Lisbon 1200-359 Portugal
Name/address in local language
Getting there
RestauradoresLisbon Metro1 min
RossioLisbon Metro3 min
Rental CarsSee rental cars from $13/day
4263Reviews87Q+A100Room tips
Reviews
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We stayed four nights at this amazingly wonderful hotel. We actually felt like we were staying in a palace. The rooms were clean and spacious. The breakfast buffet was fabulous filled with some many things to choose from. Everyone working at this beautiful hotel are nice, helpful and very attentive. The hotel location is perfect. Walking distance to central Lisbon. I would highly recommend this hotel to anyone visiting Lisbon.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: The only hotel to stay at in Lisbon. It's fabulous.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
We recently spent 5 days at the Avenida Palace and it was a joy from the time we arrived till the time we left. Our room on the 6th floor was quite large and extremely quiet during the day and at night. The only sound we heard at all was the gentle rumble of trains going under the building, which was actually kind of relaxing, like a distant rumble of thunder. The bed was comfy, the bathroom was big, and -- unlike many older hotels -- there were plenty of outlets, including on both sides of the bed. The Wifi was fast and reliable. The room was absolutely impeccably clean. All the staff was friendly, especially the hostess at the breakfast buffet. Speaking of breakfast, it was a great way to start the morning each day with a huge choice of tasty food. The fruit, bread and pastries, and juices were especially good. Servers were friendly and attentive without being intrusive. It was our first time in Lisbon and the location is perfect for exploring the city. The old part of town is nearby, though up a steep hill and/or set of stairs, like everything else in Lisbon. Lots of shops and cafes nearby, including a couple of pharmacies and a supermarket. The train station and a Metro station are at the hotel's doorstep. We were there during the terrible heatwave, and the A/C struggled a bit to keep things as cool as we would've liked, but when it's 103 degrees in a city that's not designed for that kind of heat, you can't blame the hotel! If it had been a more reasonable 93 I expect the A/C would've been perfectly fine. We walked most places we went, though when we got too hot or just didn't want to deal with the hills, we took an Uber and I think the most expensive ride anywhere we went was less than €7. As nice little touches, one day the hotel left us a reusable cloth shopping back to take with us during our travels, and another day they left a folding fan that we took with us out and about. They provide a cellphone to borrow during your stay so you don't have to get a local SIM card or whatever, but we didn't use it. Finally, our Lisbon trip was at the end of a longer European visit, so we took advantage of the hotel's laundry service. It was very cheap for a luxury hotel in a world capital. We had a whole bag of t-shirts and socks washed, dried, and folded for a total of about €28. We left them in the room when we went out for the day around 10am and they came back around 4pm the same day, folded immaculately in a nice wicker basket and smelling fresh. We will definitely stay at the Avenida Palace the next time we are in Lisbon. It's a perfect home base for exploring a magnificent city.…
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Date of stay: July 2022Trip type: Traveled as a couple
Room Tip: Laundry service is cheap and fast!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
7 Helpful votes
Helpful
Response from , Diretor-Geral at Hotel Avenida Palace
Responded Jul 25, 2022
Dear Guest, Thank you so much for your review. We are always very thankful to have our guests leaving us their feedback. It was a pleasure to read your comments on the Avenida Palace and on our extra touches. We do try our utmost every day to satisfy and even exceed our guests’ expectations and your recognition means a lot to all of us. With a prime location in the very heart of the city, the Avenida Palace, with more than a century of history, is a symbol of the city. We look forward to welcoming you again, very soon, to your new Lisbon residence. Meanwhile, you may follow the Avenida Palace on Instagram and see the nice pictures of Lisbon and our activities. Kind regards, Pedro Miguel Costa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is stunningly beautiful and you could not pick a better location. Our room had views of Rossio Square and the castle, which was gorgeous at sunrise. The breakfast is varied and delicious, and all the services (bellhop, breakfast, Bruno in the bar, etc.) are just wonderful. The bed was quite firm, so be aware of that, but I would sleep on just about any surface to have this incredible location and top-notch service. They left surprises in our room according to the weather and holidays, which were the cherry on top. Thank you, Hotel Avenida Palace, for a memorable stay in Lisbon!
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Ask if you can have a higher floor with views of the castle (608, 609, etc.). It is right on the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Perfect location for a visit in Lisbon. The hotel has an unique combination og fin-de-siecle charm and modern comfort. The location is second to none. Excellent service! On very short notice the concierge found a restaurant for the same night. On the day of departure was parts of Lisbon closed and it wasn´t possible to get a taxi to the hotel. The porter took our luggage and followed us to another part of the city where we could get a taxi. We will shurely return to this fantastic hotel.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , General Manager at Hotel Avenida Palace
Responded 1 week ago
Dear Guest, Thank you for choosing to stay at the Avenida Palace on your visit to Lisbon. It was a pleasure to know that you enjoyed your experience with us and that you wish to return. Thank you also for your comments on our service. Indeed our team pledges to provide the best personal service to our guests and the service you received is a wonderful example of the team's commitment. Your kind words are much appreciated and will be a great source of motivation for the entire team. I very much look forward to your return to the Avenida Palace. Best wishes, Pedro Miguel Costa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We were so happy with our choice of hotel in Lisbon. We had a terrible flight experience from the US to Lisbon thanks to British Airways, arriving more than 7 hours late into Lisbon. We were ready for anything at the hotel, but finally everything when smoothly. Easy check-in, wonderful staff from start to finish. Room was great, hotel was super clean, historic and perfectly located to enjoy the city on foot. Breakfast at the hotel restaurant was another highlight. We can't say enough good things about the hotel and staff.
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , General Manager at Hotel Avenida Palace
Responded 1 week ago
Dear Guest, Thank you so much for your review. I'm so glad to read that you were happy to choose the Avenida Palace for your stay in Lisbon. We genuinely try and make our guests’ stays with us as personal and memorable as possible and I am truly glad that you have enjoyed the hotel, your room, and also the service delivered by our staff. Thank you also for highlighting our location and our breakfast buffet. We look forward to welcoming you back 'home' next time. Kind regards, Pedro Miguel Costa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is centrally located, it’s absolutely beautiful and elegant. The rooms are super clean, tidy and have a lot of charm. The staff made the stay, as I am a solo female traveller they made me feel safe, attended to and relaxed. The bar staff were awesome - shout out to Hugo who had some great recommendations and was an awesome conversationalist. Really enjoyed the food and atmosphere. Great place to stay.
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Date of stay: March 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , General Manager at Hotel Avenida Palace
Responded 1 week ago
Dear Guest, Thank you for taking the time to post a review on TripAdvisor following your stay with us. I am thrilled to hear that our staff made you feel safe and relaxed throughout your stay. As we shape hospitality with our hearts, your kind words give our team a real sense of achievement. It was also a pleasure to read your feedback about our bar and to know that you really enjoyed our food and the atmosphere. I will forward your words to the team, especially to Hugo. We look forward to welcoming you back home, very soon, and would be delighted to arrange your next stay. Yours sincerely, Pedro Miguel Costa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Avenida Palace was a wonderful place to stay during our week in Lisbon. The location was perfect for restaurants, pastelarias, shopping, the Rossio station, and metro station. The room was clean. The amazing staff made every effort to make our stay enjoyable
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Review collected in partnership with this hotel
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , General Manager at Hotel Avenida Palace
Responded 2 weeks ago
Dear Guest, Thank you for choosing to stay at the Avenida Palace and for writing this great review. It was great to learn how much you appreciated the hotel and its location. We also loved to read that our staff contributed to an enjoyable stay and will surely share your comments with all. We cannot wait for the opportunity of welcoming you back, on your next visit to Lisbon. Kind regards, Pedro Miguel Costa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The Avenida Palace is an excellent hotel in downtown Lisbon. We spent six days there and never regretted the choice. It is elegantly decorated and provides top notch service for their guests. It is classy but not standoffish. The staff are friendly, helpful and speak English. Early in the stay I found that the adapter for my iPhone that I brought was not correct. The doorman went out and bought the right one for me and brought it back 10 minutes later. He was terrific. The rooms are beautifully classic with sitting areas throughout that remind me of early 20th century elegance. The breakfast is very good with a variety of food. The location is, in my opinion, the best in the city. Close to the metro, Avenue Liberdade and the Chiado neighborhood (my favorite in Lisbon). The only downside was that there was no restaurant in the hotel - though this is very minor issue since there are so many great places to eat within a very short walk. Overall, I highly recommend this hotel and will stay here the next time we visit this amazing city!…
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Date of stay: March 2023Trip type: Traveled as a couple
Room Tip: Great location close to Metro, Trains and UBER (came to the hotel to pick us up within 4 or 5...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , General Manager at Hotel Avenida Palace
Responded 2 weeks ago
Dear Guest, Thank you so much for the excellent rating on TripAdvisor and for your lovely comments about our hotel. Our team constantly strives to achieve a high level of quality so, I am thrilled with your feedback about the service they provide. I wish to thank you for your recognition, on behalf of all. Thank you also for recommending the hotel to other travelers. We look forward to welcoming you back to your new Lisbon residence, the next time you visit Lisbon. Kind regards, Pedro Miguel Costa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is wonderful - a perfect choice for our 1 week stay in Lisbon. It is ideally located - walking distance from most sights, lots of restaurants nearby, close to meeting places for most day tours. It is quiet at night and gives us good undisturbed sleep. However, if you need to rest in the afternoon, you may be disturbed by internal noises of cleaners doing rooms and corridors. There’s definitely benefits to book directly with them as we got upgraded to a junior suite, 20% off from their bar. They also provide a local phone and complimentary 30 minutes international call everyday which is very handy. There’s a gym which we used though I think they need to add better equipments and weights for it to be seriously viewed as a good functional gym. The staff are courteous and efficient. Breakfast is good. The place is decorated in old grandeur- a difference from many new hotels nowadays. Highly recommended hotel.…
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , General Manager at Hotel Avenida Palace
Responded 2 weeks ago
Dear Guest, Thank you so much for staying at the Avenida Palace and for leaving your kind words on TripAdvisor. I was thrilled to know that you found your choice perfect for your stay in Lisbon. Allow me to thank you sincerely on behalf of all the staff members for your truly rewarding comments. I also want to thank you for referring the benefits for booking directly through the Hotel website, which are listed in it as “Direct Booking Benefits”. I very much appreciate your observations. Our guests’ comments are truly important to us and help us to achieve a high level of quality. I look forward to welcoming you again, very soon, to your new Lisbon residence. Yours sincerely, Pedro Miguel Costa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were completely amazed by this hotel! Absolutely more than we could ever expect. A converted palace with beautifully decorated rooms and very attentive staff. Breakfast was incredible! The room was equipped with an umbrella, a cell phone, complimentary water daily, shopping bags, pastels de nata, coffee/tea, and slippers. The porters were amazing. The location is perfect! We will definitely stay here again when we return to Lisbon!!
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , General Manager at Hotel Avenida Palace
Responded 2 weeks ago
Dear Guest, I am very happy to read your review of your stay at the Avenida Palace. It is rewarding to know that you were amazed by the hotel. Thank you so much for your words on the hotel's location and its services. Your feedback about our breakfast buffet and about the room amenities is much appreciated. We cannot wait to welcome you back when you return to Lisbon. Kind regards, Pedro Miguel Costa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$248 - $316 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
avenida palace hotel
LOCATION
PortugalCentral PortugalLisbon DistrictLisbonBaixa, Rossio & Restauradores
NUMBER OF ROOMS
82
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Claim Your ListingHOTEL AVENIDA PALACE - Updated 2023 Prices & Reviews (Lisbon, Portugal)
Frequently Asked Questions about Hotel Avenida Palace
Which popular attractions are close to Hotel Avenida Palace?
Nearby attractions include Duque da Rua (0.1 miles), Wild Walkers (0.2 miles), and Discover Lisbon (0.1 miles).
What are some of the property amenities at Hotel Avenida Palace?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Hotel Avenida Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Avenida Palace?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at Hotel Avenida Palace?
Yes, free parking, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Hotel Avenida Palace?
Conveniently located restaurants include Jam Club, Consensual, and A Nossa Casa.
Are there opportunities to exercise at Hotel Avenida Palace?
Yes, guests have access to a fitness center during their stay.
Is Hotel Avenida Palace located near the city center?
Yes, it is 0.3 miles away from the center of Lisbon.
Does Hotel Avenida Palace offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hotel Avenida Palace?
The staff speaks multiple languages, including English, Spanish, French, German, and Portuguese.
Are there any historical sites close to Hotel Avenida Palace?
Many travelers enjoy visiting Mosteiro dos Jeronimos (3.7 miles), Castelo de S. Jorge (0.5 miles), and Igreja de São Vicente de Fora (0.7 miles).