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Rua 1 De Dezembro 123, Lisbon 1200-359 Portugal
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Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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A note from Hotel Avenida Palace
Updated 06/05/20

About

#7 of 294 hotels in Lisbon
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
Built in 1892, the hotel has maintained its characteristic romanticism from the "Belle Epoque" and now revived by the discerning touch of renowned decorators. The Palace is a jewel among Portuguese hotels, combining regal and elegant architecture with modern comfort and personalized service. Whether resting in your room or socializing in one of the common areas, you'll find the balance perfect. All 82 rooms have just been completely renovated and elegantly furnished in a classic style.
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Room & Suite (720)720
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Car hire
Business Center with Internet Access
Conference facilities
Massage
Valet parking
Paid public parking nearby
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Taxi service
Banquet room
Meeting rooms
Fax / photocopying
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Interconnected rooms available
Room service
Safe
Seating area
Telephone
VIP room facilities
Bottled water
Wake-up service / alarm clock
Minibar
Flatscreen TV
Bath / shower
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, French, Spanish, German and 1 more
3,833Reviews79Q+A100Room tips
Traveler rating
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Popular mentions
Andres E wrote a review Aug 2020
Poitiers, France1 contribution
The place is very calm despite the train station nearby. We haven't heard a train during our stay. Excellent sleeping conditions, really nice breakfast served at the table (no buffet because of the covid). Room are made up regularly and the personel is very friendly and helpful. We had to leave at 7am with breakfasts starting at 7. No problem, they brought a continental breakfast to our room at 6.15am.
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Date of stay: August 2020
Location
Cleanliness
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Response from , General Manager at Hotel Avenida Palace
Responded 4 weeks ago
Dear Guest, It was a pleasure to have you as our guest at the Avenida Palace. Thank you for sharing your experience on TripAdvisor. It was very rewarding to know that you enjoyed your stay and that you found the hotel very calm and relaxing. Many thanks for your words on our location, rooms and breakfast service. Our team pledges to provide the best personal service to each of our guests so, I was very happy with your feedback. I will share your comments with the entire team. I look forward to welcoming you again, very soon, to your new Lisbon residence. Meanwhile, you may follow the Avenida Palace on Instagram and see the nice pictures of Lisbon and our daily activities. Yours sincerely, Pedro Miguel Costa
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David S wrote a review Apr 2020
Calais, Maine, United States8 contributions1 helpful vote
Due to Covid 19 we were unable to stay at the hotel but I wanted to share that communication from the Hotel Avenida Palace was outstanding, as one might expect from a truly wonderful hotel. Our monies were promptly and cheerily refunded to us and all communications with the hotel were professional and even a few were inspiring. We will return to Portugal when travel becomes possible again and look forward to staying at the Avenida Palace when we do. Some hotels excel in every aspect aspect of their business, and this seems to fit the Avenida Palace exactly.
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Date of stay: April 2020
1 Helpful vote
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Response from , General Manager at Hotel Avenida Palace
Responded Apr 27, 2020
Dear Guest, Thank you so much for taking the time to write your lovely review! It was a pleasure to read your remarks. Our team pledges to provide the best personal service to each of our guests and, although you were unable to stay with us at this moment, I was very happy to know that you found all communications with the Avenida Palace professional. Your feedback is much appreciated and will be shared with all. I do hope to have the honor and opportunity of welcoming you to the Avenida Palace, when you return to Portugal. Meanwhile, you may follow the Avenida Palace on Instagram and see the nice pictures of Lisbon and our activities. Yours sincerely, Pedro Miguel Costa
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doris m wrote a review Apr 2020
Cairo, Egypt175 contributions17 helpful votes
The hotel location is few minutes walking distance to most of attractions and several good quality restaurants. Loved the rooms the main restaurants, decorations that make you feel you are living in an elegant historical palace. Concierge team are very helpful and friendly, they helped me to make a surprise birthday party for one of our family members, preparing a delicious fresh baked birthday cake as I couldn’t find on Christmas Eve open shops To buy. Breakfast is good. Rooms and bathrooms are quite clean and well maintained. Loved it. We spent one week, it passed quite fast. Will definitely come again. Amazing! Thank you so much for the excellent service.
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Date of stay: December 2019Trip type: Traveled with family
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Response from , General Manager at Hotel Avenida Palace
Responded Apr 17, 2020
Dear Guest, Many thanks for your beautiful comments on TripAdvisor and for the excellent rating. Thank you also for being our guests on such an important occasion. It was a pleasure to read your review of the hotel's location, its décor and historical feel. Your feedback on our rooms and breakfast is also much appreciated. We were delighted to be able to help you with this birthday surprise. As we shape hospitality with our hearts, your kind words give our team a real sense of achievement. We all look forward to welcoming you again, soon, to your new Lisbon residence. Meanwhile, you may follow the Avenida Palace on Instagram and see the nice pictures of Lisbon and our activities. Kind regards, Pedro Miguel Costa
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Explorer818224 wrote a review Apr 2020
7 contributions3 helpful votes
We selected this hotel for its great location. Close to public transportation and downtown attractions and streets. Many excellent restaurants in the area too. However, the breakfast is incredible. The hours are very generous for serving and the buffet is the nicest breakfast selection we have ever seen. All was wonderful. The hotel has a few quirky dated attributes but they are not inconveniences when you consider the history of the hotel.
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Date of stay: November 2019
1 Helpful vote
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Response from , General Manager at Hotel Avenida Palace
Responded Apr 13, 2020
Dear Guest, Thank you very much for staying at the Avenida Palace and for having taken the time and trouble to post your review on TripAdvisor. It was a pleasure to read your comments and to know that you highlighted the hotel's great location, our breakfast buffet and our food selection. I was delighted with your feedback. I hope to have the honor of welcoming you back to the Avenida Palace, in a not too distant future. Meanwhile, you may follow the Avenida Palace on Instagram and see the nice pictures of Lisbon and our activities. Yours sincerely, Pedro Miguel Costa
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Barry S wrote a review Apr 2020
Melton Mowbray, United Kingdom12 contributions3 helpful votes
We had 5 nights B&B at the Avenida Palace, and enjoyed every minute. On arrival we were upgraded to a top floor suite with views over both the Praca Restaudores and the Praca Dom Pedro as well as the City. The hotel was built at the end of the 19th Century in the belle époque style and is ornately decorated including stained Art Nouveau glass. The public areas are grand, especially the main lounge and bar areas and our suite was spacious. it is centrally located within walking distance of all the main squares and central Lisbon attractions. it is 20 minutes drive from the airport, but because of a taxi strike on the day we arrived, we took the metro, a very easy journey to the metro stop Restauradores (Blue Line), some 100 metres from the hotel. The aerobus also stops nearby as does the hop on - hop off bus. The hotel is right next to the Estacao Central Do Rossio for the national rail network. (try a day trip to Sintra if you have time). There are many restaurants close by for evening meals As expected the breakfasts and service were excellent and the staff, especially the concierge were most helpful. Since our visit the hotel has never failed to acknowledge both our birthdays and Christmas. if we ever go back to Lisbon, we know where we will be staying. Enjoy the splendour!
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Date of stay: May 2019
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Response from , Diretor-Geral at Hotel Avenida Palace
Responded Apr 6, 2020
Dear Guest, Thank you so much for staying at the Avenida Palace. I am thrilled to know how much you enjoyed our location. Thank you also for your rating. As we shape hospitality with our hearts, your kind words give our team a real sense of achievement. I cannot wait for the opportunity of welcoming you back, on your next visit to Lisbon. Meanwhile, you may follow the Avenida Palace on Instagram and see the nice pictures of Lisbon and our activities. Kind regards, Pedro Miguel Costa
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PRICE RANGE
$204 - $314 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
avenida palace hotel
LOCATION
PortugalCentral PortugalLisbon DistrictLisbonBaixa, Rossio & Restauradores
NUMBER OF ROOMS
82
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Frequently Asked Questions about Hotel Avenida Palace
Which popular attractions are close to Hotel Avenida Palace?
Nearby attractions include Wild Walkers (0.2 miles), Discover Lisbon (0.1 miles), and Younik - Dare to be You (0.2 miles).
What are some of the property amenities at Hotel Avenida Palace?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Hotel Avenida Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Avenida Palace?
Guests can enjoy free breakfast, a lounge, and free instant coffee during their stay.
Is parking available at Hotel Avenida Palace?
Yes, free parking, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Hotel Avenida Palace?
Conveniently located restaurants include Scoop 'n Dough, A Nossa Casa, and M'arrecreo Pizzeria.
Are there opportunities to exercise at Hotel Avenida Palace?
Yes, guests have access to a fitness center during their stay.
Is Hotel Avenida Palace located near the city center?
Yes, it is 0.3 miles away from the center of Lisbon.
Are any cleaning services offered at Hotel Avenida Palace?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Avenida Palace offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Avenida Palace?
The staff speaks multiple languages, including English, Spanish, French, German, and Portuguese.