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Hotel Avenida Palace

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2,186 Reviews from our TripAdvisor Community

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Showing 1,454: English reviews
Luxembourg City, Luxembourg
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This is a stylish, old world hotel, dating back to the 1890's. It is ideally situated for a business trip or vacation in Lisbon city. It's location is perfect for walking tours of the city - close to Rossio Square and easy walking distance to so many great restaurants and historic sites. The staff were friendly and helpful and the... More 

Helpful?
1 Thank BernieOD
London, United Kingdom
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

There are a few essential things I look for when I book an hotel and service, cleanliness, location and breakfast are definitely at the top. The Avenida Palace met them all. Service - The staff was extremely friendly and helpful. I was travelling with a small child and they did everything they could to help me to ensure my child... More 

Helpful?
1 Thank Lup13_13
London
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Location: just on the edge between the old town and the Av. Libertad, great esplanade with plenty fancy and less fancy shops. The hotel: looks like an old palacial buildling made into a hotel. Not normally the style I go for but this one is so charming it won me over. The service: absolutely impeccable! We started off nicely being... More 

Helpful?
2 Thank RikardS
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, First of all, I would like to thank you for choosing to stay at the Avenida Palace with your family. Thank you also for your kind words about our hotel and services, it was a pleasure to know that you enjoyed "a great classical hotel experience". Our team constantly strives to achieve a high level of quality and... More 

Tel Aviv, Israel
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great location, close to Rossio square train station and practically everything. Nice atmosphere in hotel and a friendly kind staff. Breakfast was good and the rooms spacious and clean. Would definitely come back.

Review collected in partnership with Amoma.com

Helpful?
3 Thank Alexandra K
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, We wish to thank you for choosing to stay at the Avenida Palace and for writing this great review. We were delighted to know how much you appreciated our location, atmosphere and also our staff. With a prime location in the very heart of the city, the Avenida Palace, with more than a century of history and fully... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I booked our two night stay directly with the hotel! We added the airport transfer, which ended up to be way more expensive than a cab but well worth it after a long travel day. Check in was a breeze and we got an upgraded room! Thank you! We had already booked a sunset cruise with viator, so we changed... More 

Helpful?
2 Thank socaleuchregal
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Allow me to thank you for your rewarding comments about your stay at the Avenida Palace. I am delighted to know that you found the experience highly recommended. Personalized service is very important to us and the service you received is a wonderful example of the team's commitment. Your kind words are much appreciated and will be a... More 

Pasadena, California
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great service, slightly dated accommodations but nice, close to the water and all important sites, and close to all major shopping. Great value,well priced. In the future we would definitely stay here again.

Helpful?
1 Thank Joseph E
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, First of all, I would like to thank you for choosing to stay at the Avenida Palace. Thank you also for your kind words about our hotel and our service, which I read with great pride. It would be an immense pleasure to welcome you back to your new Lisbon residence, the next time you are in Lisbon.... More 

Raleigh, North Carolina
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Fabulous location. Walk to everything. Hotel is a little "tired" but very friendly with helpful staff. Good breakfast buffet included. We had a Junior suite which had a large king sized bedroom, a sitting room with couch, chair, mini-bar, TV, etc. and an ample bathroom with a tub/shower.

Helpful?
1 Thank CliffBaggett
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you so much for staying at the Avenida Palace and for leaving your review on TripAdvisor. I was thrilled to read your kind comments on our location, breakfast and also on our staff, who you found to be friendly and helpful. I will pass on your comments to the entire team. I look forward to welcoming you... More 

Puerto de la Cruz, Spain
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I have stayed in the Strand Palace London - great location, Polonia Palace Warsaw, lovely hotel. The Avenida Palace Lisbon truly is a palace with the decadence of bygone days. The staff are kind, obliging & are charming. I was made to feel like a celebrity.

Helpful?
Thank jardindelmar3
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, It was an honor to have you as our guest. Thank you for having taken the time and trouble to leave your remarks on TripAdvisor and for rating us with five stars. Thank you also for your wonderful comments about our staff, I am thrilled to know that you felt like a celebrity. Your kind comments will be... More 

South Miami, Florida
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel for 7 days. What a wonderful hotel. Old world interiors, beautiful grand stairs and beautiful stain glass. This definitely entices you to picture what living was like in another time. Very elegant, old European with a large and comfortable room, quiet and clean. If we ever return to Lisbon we will for sure stay here... More 

Helpful?
1 Thank Macarena S
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you so much for choosing to stay at the Avenida Palace and for the excellent rating on TripAdvisor. We are always very thankful to have our guests leaving us such amazing and constructive feedback. Your enthusiasm for our Hotel is very much appreciated and so we hope to have the honor of welcoming you back at the... More 

Kerikeri, New Zealand
Level Contributor
143 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed 1 week ago

As previously mentioned the location of this hotel is superb. We arrived by train from Sintra and you come out of the railway station by Starbucks, turn left and the hotel is right there. Unlike some other cities of the world the area around this train station is really nice as is the exterior of the rail station itself, it... More 

Helpful?
3 Thank KiwichickAuckland
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you so much for staying with us and for taking the time to post your kind words about our location and services. I was delighted to read that you and your husband enjoyed your stay at the Avenida Palace. It is our goal to provide properly maintained facilities and the luxurious sophistication of its décor make this... More 

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Staying in Baixa, Rossio & Restauradores

Neighborhood Profile
Baixa, Rossio & Restauradores
A pending candidate to become a World Heritage Site, Lisbon's downtown (the "Baixa Pombalina", or simply "Baixa") is a perfect example of anti-earthquake construction, having been rebuilt following the 1755 earthquake by the famous Marquês de Pombal (hence its name). Its offer is vast: restaurants and cafes in Rossio and Restauradores, outlets and shops in the Áurea, Augusta, Prata and other famous streets, the imponent Praça do Comércio and its Arch, the luxury shops along the Avenida da Liberdade, this is the beating heart of the city center. The Baixa also grants easy access to trains leading to Sintra, the trams that go around the Castle hill, old neighborhoods or even take you to Belém, and Lisbon's traditional restaurants and cafes. Considering a visit to the Fashion and Design Museum (free entrance) and don't forget to try the famous liquor, "ginjinha"!
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Built in 1892, the hotel has maintained its characteristic romanticism from the "Belle Epoque" and now revived by the discerning touch of renowned decorators. The Palace is a jewel among Portuguese hotels, combining regal and elegant architecture with modern comfort and personalized service. Whether resting in your room or socializing in one of the common areas, you'll find the balance perfect. All 82 rooms have just been completely renovated and elegantly furnished in a classic style. ... more   less 

Additional Information about Hotel Avenida Palace

Address: Rua 1 De Dezembro 123, Lisbon 1200-359, Portugal
Location: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Price Range: $182 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Avenida Palace 5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Avenida Palace Hotel
Hotel Style:
#5 Romantic Hotel in Lisbon
#5 Family Hotel in Lisbon
#6 Luxury Hotel in Lisbon
#10 Business Hotel in Lisbon
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