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Hotel Metropole

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Hotel Metropole
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294 Reviews from our TripAdvisor Community

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Showing 181: English reviews
London, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here on a one night stopover in Lisbon. Wasn't cheap but the location in the city centre determines that. However the entire place is very rundown with below average customer service & a breakfast standard to match. Wouldn't be returning considering there is so many other places in the same area of a higher standard

Helpful?
Thank travessa2016
Bristol, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Lovely, very old hotel, in the centre of Lisbon. Very helpful staff. Good continental breakfast. Excellent value for money. Bedroom and bathroom very clean, though very old!! BUT money needs to be spent of refurbishment. Furniture worn out ( dining chars had very little seat left! ). Stair carpet so worn, it is almost dangerous. Having said all that, we... More 

Helpful?
Thank cruise11
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This was the worst hotel experience my husband and I have EVER had! The hotel was old, filthy, run down, smelly and not secure. The front door was unlocked at all times,even overnight, with no one on the entry level floor. The rooms had only push button locks, no dead bolt and a flimsy hook and eye closure. The reception... More 

Helpful?
Thank Rcanfield7

Travelers are raving about these Lisbon hotels

Louisville, Kentucky
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you want to be in the midst of everything, this is a great location. The train station is a block away, the hop on/hop off buses are a square away, high end shopping is up the street, so many options and convenience from this location. We had read that the furnishings were a bit dated, but knew we would... More 

Helpful?
Thank clkbak
Staten Island, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location is superb if you are a tourist. All attractions are either nearby are reached via the convenient and economical transportation options. The Metropole is a quaint facility and step back in time. The furniture fabric and rugs are filthy and heavily worn down from decades of use without maintenance. The plumbing is archaic, no upgrades here. The public... More 

Helpful?
Thank 777elena777
Bowral, Australia
Level Contributor
67 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

You really can't get more down town than this. You walk out the front door into the vibrant city life of Lisbon. The hotel itself maybe in need of a few small touch ups to bring it back to former luxury of a few years ago but it is still essentially very comfortable. Standing on our gothic balcony and taking... More 

Helpful?
Thank david_chandler66
Ireland
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 25, 2016 via mobile

This is a beautiful old hotel in a brilliant location in Lisbon. The bedroom and bathroom were spotlessly clean. The staff were very friendly and helpful. Breakfast were really good and provided a good selection of food. Looking forward to returning.

Helpful?
Thank Poochpeg
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 22, 2016 via mobile

The hotel is not maintained at all. Old room, not every room has airc working. The worse is that on the 4th floor there are two rooms with toilet smell in the room. The hotel staff KNOW about this but continue putting people in the rooms! After a sleepless night we asked to move and were moved to another floor... More 

Helpful?
Thank ArthurZav
Staten Island, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 18, 2016

Great location and the staff was very nice but the place itself needs to be renovated ASAP, the mattresses were circa 18th century, I felt the springs digging into my back as i desperately tried falling asleep without overthinking the situation. The fourth floor smells like a sewer facility but the staff was nice enough to change our room. I... More 

Helpful?
1 Thank Diana B
Liverpool, United Kingdom
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed August 17, 2016

This hotel hasn't been decorated in a long time, it has a grubby feel about it. Bought this hotel as they advertise aircon - which didn't blow out any cold air! Wifi was available but only in reception/restaurant area. Apparently renovated in 1993 seems more like 1963 though. Nice attentive & helpful staff.

Helpful?
Thank chrisr128
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Baixa, Rossio & Restauradores

Neighborhood Profile
Baixa, Rossio & Restauradores
A pending candidate to become a World Heritage Site, Lisbon's downtown (the "Baixa Pombalina", or simply "Baixa") is a perfect example of anti-earthquake construction, having been rebuilt following the 1755 earthquake by the famous Marquês de Pombal (hence its name). Its offer is vast: restaurants and cafes in Rossio and Restauradores, outlets and shops in the Áurea, Augusta, Prata and other famous streets, the imponent Praça do Comércio and its Arch, the luxury shops along the Avenida da Liberdade, this is the beating heart of the city center. The Baixa also grants easy access to trains leading to Sintra, the trams that go around the Castle hill, old neighborhoods or even take you to Belém, and Lisbon's traditional restaurants and cafes. Considering a visit to the Fashion and Design Museum (free entrance) and don't forget to try the famous liquor, "ginjinha"!
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free Internet
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
This 3-star hotel was opened in 1917 and its 36 rooms have air conditioning, minibar and balcony offering a unique and quiet. The customer can enjoy the stunning views of the São Jorge Castle, Alfama and Baixa Pombalina. Lisbon Metropole Hotel service • Satellite Television • Air-conditioned rooms • Room service • Laundry service • Safe • Organization of different activities • Minibar • Wake • Car Rental • Heating • Air conditioning • Bar • Concierge service • Baby sitter • Faxing • Smoking Rooms • Iron • Hairdryer • Alarm Clock • Auto Soundproofed Rooms • Telephone • Television • Direct Dial Telephone • Luggage • mirror How to reach Hotel Metropole in Lisbon Lisbon CITY CENTER Location: The hotel is in downtown Lisbon. Located 15 km from the beach and 1 km of the river Tagus. ... more   less 

Additional Information about Hotel Metropole

Address: Praca Dom Pedro IV, 30 (Rossio), Lisbon 1100-200, Portugal
Location: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Price Range: $114 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Metropole 3*
Number of rooms: 36
Reservation Options:
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Also Known As:
Metropole Hotel Lisbon
Hotel Metropole Lisbon
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