Altis Prime Hotel
Rua Rodrigo da Fonseca 4, Lisbon 1250-191 Portugal
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About
#78 of 334 hotels in Lisbon
Location
4.2
Cleanliness
4.5
Service
4.5
Value
4.3
Travelers' Choice
Located on Lisbon's main commercial and financial artery where the cream of the city's shops intersect with iconic cultural spaces within Lisbon's picturesque historic quarter. The hotel consists of contemporary design apartments which blend a sophisticated urban atmosphere with the creature comforts of a custom tailored service. Go and lounge on our top floor sundeck, where you can relax and enjoy the breathtaking views of the city below.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Meeting rooms
Spa
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Kitchenette
Microwave
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, French, Portuguese
Location
100Great for walkers
Grade: 100 out of 100
177Restaurantswithin 0.3 miles
50Attractionswithin 0.3 miles
Contact
Rua Rodrigo da Fonseca 4, Lisbon 1250-191 Portugal
Name/address in local language
Getting there
RatoLisbon Metro4 min
AvenidaLisbon Metro6 min
Rental CarsSee rental cars from $13/day
959Reviews54Q+A54Room tips
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Very clean spacious rooms with facilities to self cater if you want.Staff extremely helpful and do their utmost to make your stay memorable breakfast for 10 euros is a bargain Would definitely stay again
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed for 5 nights in a “superior One Bedroom suite” Firstly I called property direct to book but was told there no reservations over the weekend and to go an book on booking.com as the rates were cheaper! The housekeeping team are excellent as the whole building was very clean with daily service provided. There isn’t a proper restaurant ot bar abainhe, only a lounge which had a very limited offering with an also very basic room service option. There was a couple of maintenance issues which were reported and not fixed : bedside table was not levelled properly so every time you touched it or try to place something on it the draw would stay open; The walking shower screen not fitted properly and door would not close fully hence flooded bathroom; The door of freezer would not shut properly and was also fully opened. For the prices they are charging would expect issues to be addressed when reported or at least within the 5 night stay. Apart from a young gentleman at reception (Simao) who was lovely and ver professional the other members of staff encountered were not as pleasant in comparison. Would I stay there again? Yes.…
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Date of stay: January 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Julia Pais, Gerente geral at Altis Prime Hotel
Responded Jan 31, 2023
Thank you very much for sharing your comments. First of all, I would like to present my appologies for not having accepted your reservation directly, we usually do not recommend other Online Reservation Platforms over booking guests in directly with us. I am sorry that you experienced Maintenance problems during your stay and that some of them were not resolved to your satisfaction. Last but not least, Simão was were pleased to hear that he left a positive impression on you. We hope to welcome you back in the future and send you our best regards, Julia Pais - Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
In general, I liked my stay at the hotel. I paid approximately €130 per night and I got a pretty big apartment, which I found completely reasonable, especially considering that I was traveling to Lisbon around Christmas when hotel prices are always higher than usual. I felt like I got a very good deal. The hotel is located in the center of Lisbon, close to Parque Eduardo VII. The distance to the Old Town (heart of Lisbon) is walkable, approximately a 15-minute walk. It is also easy to walk to the famous Lisbon party area (Bairro Alto), which is also about a 15-minute walk away. The only minor negative about the hotel's location is that there is a small hill that you have to climb for two blocks. It's a moderate hill, so it's not too difficult for the average person. The hotel's lobby is small but updated and completely clean. There is a small restaurant-bar next to it. The elevators are located behind the front desk. Unfortunately, they are small, and three people with luggage can barely fit in there. My check-in was easy. The front desk staff was pretty nice and friendly. They allowed me to check in to my room around 1 p.m., which was lovely. I called them an hour before, right after my plane landed, and asked about an early check-in. They promised to prepare my room as soon as possible, as a priority. My Club Suite Room (#305) was very big, as I already mentioned. There is a small foyer with a table right when you walk into the room. Around the corner, there is a small kitchen, followed by a small kitchen table, a long leather couch and chair in the living room, and a medium-sized TV. There is also a bedroom separated by a door, and a bathroom connected to the bedroom (also separated by a door). The actual toilet is also separated from the bathroom by a door, which is nice. The spacing in my apartment was great. The apartment was also nice modern-looking and updated. Most of the furniture was in perfect condition. The biggest issue with the apartment for me was the lighting. First of all, because it was on the third floor, there wasn't much daylight in the apartment, even though the windows were big and all over the apartment. Secondly, the lights in the apartment weren't bright enough. Some areas were pretty dark. They should definitely make some changes and improve the lighting situation inside the apartment. The kitchen was small and not really useful. I wish the refrigerator were bigger, and there was no dishwasher. I'm not sure if it is even possible to cook anything in that kitchen. The living room was nicely designed. The bedroom was also designed good. It had a small sofa-chair near the window, a cabinet for clothes, little tables around the bed, and one more big closet with hangers and a safe inside. The bed was big, but not really comfortable. I also hated the pillows. My neck hurt every single morning when I woke up, like my back after hours laying on a terrible mattress. The bathroom, in general, was great. I only wish the bathtub was bigger. The bathroom amenities were of an okay quality and didn't smell very nice. The Wi-Fi was working super slow for my entire stay, which was very disappointing. Another big minus of the apartment was that there was no washing machine or dryer. There was also no self-service laundry at the hotel, so I had to wash my clothes in a laundromat several blocks away from the hotel. Finalizing my review, I would like to recommend this apart-hotel for a stay in Lisbon. Even with all the negatives I have mentioned, this place is good, and its price is very reasonable. Plus, most of the issues I have mentioned are fixable. I hope that the hotel's management will read my review and take some action to improve the place and make it a perfect place to stay.…
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Our family stayed in a two bedroom, two bathroom apartment and it was HUGE. Great space for resting, eating, and enjoying some downtime when not exploring Lisbon. The staff was very accommodating and kind throughout our stay. Breakfasts were delicious in the cafe each morning- our kids couldn't wait to get down there to eat! I especially liked the location, which was easily walkable to many restaurants, transportation, and shops. When we return to Lisbon we will certainly return to Altis Prime!
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Date of stay: October 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stay at the Altis Prime when we visit Lisbon and we were not disappointed this time. We had a bedroom and a living room together with a kitchenette. This was a life saver as we were very tired when we arrived and didn’t feel like going out. There is a supermarket a couple of hundred metres away where we bought a few provisions to get us through the evening. Staff as always were friendly and efficient. Look forwards to staying on our next visit.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Staff is very helpful. Our room was spacious and clean Location is very good, but be aware Lisbon has hills! Breakfast is typical European…well laid out and very good. Bathroom quite spacious, but I do not care for the square sinks that are not contoured for quick draining..all the hotels have them
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We were a group of girls visiting Lisbon for a weekend. This hotel was perfect for our stay. Lovely spacious, clean & bright apartments with everything you would need. Would highly recommend to anyone going on a longer stay as they have full kitchens including cooker, fridge, microwave & all utensils. It’s about a 20 minute walk to the commercial centre, but a lovely walk. It is on a steep hill so may not suit people with mobility issues. Saying that Uber is so inexpensive in Lisbon it would not be a big issue. The staff are also very courteous & friendly.
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Date of stay: October 2022Trip type: Traveled with friends
Room Tip: There is a supermarket near by for purchasing water, etc
Would recommend as full size fridge, etc...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I stayed in a spacious 2 room suite with a kitchenette, sitting area and bedroom. The kitchenette is conveniently equipped with small refigerator, pots, dishes, cutlery, a kettle, microwave, Nespresso machine and a selection of coffee and tea. The rooms are clean and nicely laid out and the bed was a comfortable with several pillows from which to choose. The hotel is conveniently located on a quiet street near the Rato Metro station, buses, grocery store and other shops. The staff goes out of there way to make guests feel comfortable in particular Jorge Mendes who was extremely helpful!
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Disappointing experience. Bed was rock hard with lumpy pillows. Very uncomfortable 4 nights. Bedside tables very close to floor so could hardly reach it from high bed! Bedside light flashed so couldnt use it. Chair in lounge was dirty and stained. The sofa bed for the kids was rock solid too, with a stain on the sheet and more lumpy pillows.Huge stain on floor outside our door! Breakfast price offered was extortionate on top of overpriced room we already paid for so we declined breakfast. Had to keep asking for 4 towels they kept leaving 2, we were a family of 4. The rooftop loungers were scruffy and jacuzzi was freezing cold. Went next door to the Grande but the pool was packed, you couldnt swim and no loungers available to relax. Stayed 15 minutes. It was awful so we didn't go back. Was also charged 8€ for caps which were compulsory. Thankfully the sightseeing in Lisbon was fantastic as the accommodation was very disappointing. I would not recommend this hotel.…
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Do not order taxi at reception, you get ripped off. Order taxi yourself. We paid €10 from Airport...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Just returned from a 3 night stay at Altis Prime , mother and 2 adult daughters in a lovely apartment. Very clean, spacious, everything you need for a lovely break away. Staff were friendly and effecient and all our queries were answered straight away. would highly recommend, central location but quiet street so ideal.
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Date of stay: June 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Julia Pais, Gerente geral at Altis Prime Hotel
Responded Jun 27, 2022
Thank you very much for having stayed at Altis Prime recently. We were happy to hear that you and your daughters had a lovely time in Lisbon! Take care and kind regards, Julia Pais & Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$154 - $223 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
78
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Frequently Asked Questions about Altis Prime Hotel
Which popular attractions are close to Altis Prime Hotel?
Nearby attractions include Medeiros e Almeida Museum (0.1 miles), Avenida da Liberdade (0.3 miles), and Red Frog - Speakeasy Bar (0.3 miles).
What are some of the property amenities at Altis Prime Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Altis Prime Hotel?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Altis Prime Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Altis Prime Hotel?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Altis Prime Hotel?
Conveniently located restaurants include Kebab Hut, Zazah, and Forno d'Oro.
Are there opportunities to exercise at Altis Prime Hotel?
Yes, guests have access to a fitness center during their stay.
Is Altis Prime Hotel located near the city center?
Yes, it is 0.9 miles away from the center of Lisbon.
Are any cleaning services offered at Altis Prime Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Altis Prime Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Altis Prime Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.