We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Altis Prime Hotel

Rua Rodrigo da Fonseca 4, Lisbon 1250-191 Portugal
avatar-imageavatar-imageavatar-image
Traveler (494)
360
Panoramas (90)
Room & Suite (746)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#78 of 340 hotels in Lisbon
Location
4.3
Cleanliness
4.5
Service
4.5
Value
4.3
Travelers' Choice
Located on Lisbon's main commercial and financial artery where the cream of the city's shops intersect with iconic cultural spaces within Lisbon's picturesque historic quarter. The hotel consists of contemporary design apartments which blend a sophisticated urban atmosphere with the creature comforts of a custom tailored service. Go and lounge on our top floor sundeck, where you can relax and enjoy the breathtaking views of the city below.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Rooftop terrace
Parking garage
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Room service
Coffee / tea maker
Flatscreen TV
Bidet
Safe
Telephone
Wardrobe / closet
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Minibar
Refrigerator
Stovetop
Kitchenware
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Business
Languages Spoken
English, French, Spanish, German and 2 more

Location

Rua Rodrigo da Fonseca 4, Lisbon 1250-191 Portugal
Name/address in local language
Altis Prime Hotel
983Reviews55Q+A54Room tips
Traveler rating
  • 534
  • 344
  • 77
  • 14
  • 14
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Travelguru1975 wrote a review Nov 2023
1 contribution1 helpful vote
Super comfy Aparthotel. Beds are amazing, haven't slept that well in a long time. The apartment was very clean. Staff is extremly friendly and kind. The breakfast buffet looks appealing and is of very good quality. Included in the fair price is also a freshly prepared egg dish! On my next trip to Lisbon, I will definitely stay at Altis Prime again!
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Julia Pais, Gerente geral at Altis Prime Hotel
Responded Nov 29, 2023
Thank you very much for your great review! You gave us top feedback on all key areas of our hotel, for which we are truly grateful. Take care and kind regards, Julia Pais &Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Neil McLaren wrote a review Nov 2023
Bratislava, Slovakia4 contributions1 helpful vote
Great experience overall. Rooms are tastefully decorated, spacious and well-equipped. The small kitchen especially was extremely useful and came fully equipped with a Nespresso machine, kettle, hob and microwave, as well as a full selection of dishes, glassware and cutlery. Bathroom was perfect, bed extremely comfortable and wifi connection fast. Basically everything you could ask for, including a convenient location, a short walk from the Metro. Staff were all extremely friendly and helpful, especially in the excellent breakfast bar. Honestly, I can't think of a single thing to fault this hotel for and would highly recommend it.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Julia Pais, Gerente geral at Altis Prime Hotel
Responded Nov 27, 2023
Dear Mr. MacLaren. Thank you so very much for your kind words. Receiving such a positive feedback means a lot lot to us and is extremely rewarding for the entire team. Have a wonderful Christmas Season and a Happy New Year! Kind regards, Julia Pais & Altis Prime Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Meowy wrote a review Oct 2023
Montgomery, Alabama562 contributions301 helpful votes
I stood at the Altis Prime for 5 nights and loved my time there. It is in a very good location near several metro stations (Marques de Pombal, Aveniedo and Rato). The hotel is very clean and the staff is super friendly. I loved the breakfasts, which they change out a few items every morning. The rooms are very spacious and cools down very quickly. I am one that usually am too hot in a hotel but here the air conditioner cools off the room more than adequately. It is a very quiet hotel despite the great location. There is a market right around the corner for anything you might want. Loved it here. Highly recommended.
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
avatar-image
AussieGadabout wrote a review Sep 2023
Sydney, Australia67 contributions93 helpful votes
The apartments are spacious but they are a design nightmare. For example full depth cupboards over the sink make it very uncomfortable to do the dishes. But my biggest complaint was just how dark and gloomy our apartment was. The designer chose to put dark wood paneling almost everywhere and walls that don’t have dark paneling are an icky grey. All that is topped off with very poor lighting. In short the place is downright depressing. Not recommended.
Read more
Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Julia Pais, Gerente geral at Altis Prime Hotel
Responded Oct 4, 2023
Thank you for having been our guest. I accept and respect your observations on lighting and overall design of our interiors. I just find it a pitty that these were your only observations that you thought worth sharing. I am missing the human component, afterall, that is what caracterizes our hospitality industry. People serving people, that's what we do with joy, every day. Take care and kind regards, Julia Pais, Hotel Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Clive E wrote a review Sep 2023
Cowbridge, United Kingdom14 contributions13 helpful votes
This aparthotel is on a fairly quiet street yet quite close to the city centre and getting to it from the airport on the metro was very easy (and cheap at €1.65 each). There are also a couple of small supermarkets close by. We dealt with several staff members during our stay and they were all exceptionally helpful and friendly. My wife and I found the apartment to be very comfortable and clean. It took a while to get used to the room lights and getting into the bath, both of which were unnecessarily difficult, but those were minor gripes. We had breakfast one day and that was good value. We liked the hotel and location so much that we booked in again when our return flight was cancelled.
Read more
Date of stay: September 2023Trip type: Traveled as a couple
Room Tip: You can find market stalls on the nearby avenue on some days which are a bit cheaper than city...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Julia Pais, Gerente geral at Altis Prime Hotel
Responded Sep 13, 2023
Dear Clive. Thank you very much for having been our guests. It was a joy to take care of you and make you remember your stay at Altis Prime for the best reasons. We wish you all the best and hope to welcome you back to beautiful Lisbon one day. Best regards, Julia Pais, Hotel Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Angela S wrote a review Jul 2023
1 contribution1 helpful vote
We had a wonderful 4 days at the Altis Prime recently. We travelled with another family and the hotel staff were incredibly helpful and accomodating of our every request. A special thanks to the reception staff who even took the time to try to teach my son a little portugese! The hotel is well located and we cannot wait to visit again. I'd definately recommend the Altis Prime!
Read more
Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Julia Pais, Gerente geral at Altis Prime Hotel
Responded Aug 23, 2023
Dear Angela, thank you so much for your kind words, the team was happy to know that they impacted your stay so positively. Take care and feel welocme to visit us again anytime, it will be our pleasure to welcome you and your family back! Best regards, Julia & Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Martine P wrote a review Jul 2023
London, United Kingdom1 contribution1 helpful vote
We just stayed at the Altis Prime Apartment Hotel and we really loved it! The location is perfect as we were able to walk to all the main attractions. The staff was exceptional: kind, friendly, professional and they went out of their way to make us feel welcome. They were always happy to help and give us recommendations and fun ideas. The apartments are bright, spacious, well equipped and very clean. I will definitely be staying there on my next trip to Lisbon!
Read more
Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Julia Pais, Gerente geral at Altis Prime Hotel
Responded Jul 27, 2023
Dear Martine. Thank you so very much for your kind and positive review. We were super happy to learn that you felt at home and taken care of whilst staying at Altis Prime. It will be our greatest pleasure to welcome you back in the future! Best regards, Julia Pais & Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Design P wrote a review Jul 2023
Porto, Portugal1 contribution1 helpful vote
Absolutely loved my stay at this Lisbon hotel! The location was perfect, right in the heart of the city. The staff was friendly and accommodating, and the rooms were clean and comfortable. Highly recommend!
Read more
Date of stay: July 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Julia Pais, Gerente geral at Altis Prime Hotel
Responded Jul 25, 2023
Thank you very much for taking the time to write about your recent stay at Altis Prime! We really appreciate all of your positive feedback. Kind regards, Julia Pais & Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
j0ec40 wrote a review Jul 2023
Civray-de-Touraine, France2 contributions1 helpful vote
We loved our stay at Altis Prime! All the staff were so friendly and welcoming, they made us feel instantly at home. The apartments are very spacious and well equipped, the beds and pillows are super comfy! Housekeeping services are very efficient and the cleaning is done on a daily basis. Location is great, not too busy, not too quiet and everything is within walking distance. A recommendation without hesitation for any type of traveler visiting Lisbon to stay at Altis Prime!
Read more
Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Julia Pais, Gerente geral at Altis Prime Hotel
Responded Jul 25, 2023
Thank you so much for your kind words on our staff, recognizing their service levels is key and very rewarding for the team! We are also happy that the accommodation and cleaning services were high quality in your eyes. Take care and kind regards, Julia Pais & Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Theo V wrote a review Jun 2023
2 contributions1 helpful vote
We checked in on June 15, we were happy with the early check in and the extra space . Room seemed to be clean and front desk staff friendly. Little did we know what was on store for us. We were just unpacking around 11:30 AM when the most horrendous drilling started. We went down to the front desk to see what was going on and we were told that that there are some renovations to be done that day until 3 PM and maybe between 11 and noon on Friday. We asked for a different room but they assured us we are better off in that room, 505, and they PROMISED that the noise would be over on Friday at noon. We believed them and agreed to keep the room on the condition that the noise would stop. Saturday and Sunday it was Ok. So, today, Monday we come back about 2PM from lunch and we were greeted with knocking sounds. The renovations were not done. Upon getting in touch with the front desk we were told that the "big noise" was over and, yes, there might be some knocking, like what are you complaining about? It is a hotel and in a hotel there are things to be fixed. Our comfort at Altis prime was not a concern for them. They finally changed our room where, they said!, there would be no more renovation noise. Why was it not done before? Bottom line, who knows what to expect tomorrow? They took our money, they did not let us know in advance about the noise, they lied to us, they did not give a damn about our comfort, and they were acting like we were the difficult customers. Worst vacation ever at Altis prime!! Stay away!!!
Read more
Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Julia Pais, Gerente geral at Altis Prime Hotel
Responded Jun 26, 2023
Dear Mr. Teodor. Frankly, I am a little disappointed myself.I would have categorized you as the sort of person who appreciates a sincere aplolgy and attempt of redemption. You gave us liitle space for that as your review was posted in the "heat of the moment" but I still decided to reach out to you and offer a generous compensation for the inconveniences caused during your stay. Honestly, I would have expected a word, a note or an e-mail, not to thank me but to at least acknowledge the gesture. Take care and best regards, Julia Pais - Hotel Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Lisbon area.
PRICE RANGE
$119 - $213 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
78
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

ALTIS PRIME HOTEL $195 ($̶3̶5̶6̶) - Prices & Reviews - Lisbon, Portugal

Frequently Asked Questions about Altis Prime Hotel
Which popular attractions are close to Altis Prime Hotel?
Nearby attractions include Medeiros e Almeida Museum (0.1 miles), Avenida da Liberdade (0.3 miles), and Praca Marques do Pombal (0.3 miles).
What are some of the property amenities at Altis Prime Hotel?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at Altis Prime Hotel?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Altis Prime Hotel?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Altis Prime Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Altis Prime Hotel?
Conveniently located restaurants include Kebab Hut, Forno d'Oro, and Zazah.
Is Altis Prime Hotel located near the city center?
Yes, it is 0.9 miles away from the center of Lisbon.
Are any cleaning services offered at Altis Prime Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Altis Prime Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Altis Prime Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Altis Prime Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Portuguese.