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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Once again we returned to this hotel. We love the atmosphere of the area. There are many restaurants locally and the river front is within walking distance. Easy access to the metro, trains, buses and trams (and tuk-tuks!)More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank rshtr1
Response from Artur C, Gestor de Relações com o Cliente at Altis Avenida HotelResponded yesterday
Dear Guest,
Thank you for coming back to our hotel and how delighted we are to know that you enjoyed your experience!
We remain with our kindest regards, and waiting for you on your next stay to our hotel and Lisbon!
Eduardo Dinca
Guest Experience...More
The communication before our stay was perfect and during the whole stay we were hosted very well. It seems everybody was taking care about us and the whole hotel team was very keen to "pamper" us. The hotel can be fully recommended!More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank benjamin_sepp
Response from Artur C, Gestor de Relações com o Cliente at Altis Avenida HotelResponded 5 days ago
Dear Mr. Sepp
Thank you for having taken the time to post such a lovely and detailed review regarding your recent stay with us.
We are pleased that you enjoyed your overall experience with us and that you found the staff really friendly.
It was...More
We stayed at this hotel and had two rooms on July 6, 2017. our bed had bed bugs that affected one of us badly for days after. There was constant construction noise even late in the evening. Staff not friendly when these two issues were...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank David S
Response from Artur C, Gestor de Relações com o Cliente at Altis Avenida HotelResponded 6 days ago
Dear Mr. David Sadeghpour,
Thank you for your comments and for staying with us during your visit in Lisbon!
We would like to present our sincere apologies for any discomfort you might have experienced during your stay with us.
Regarding the bed bugs issue, we...More
Stayed here recently courtesy of a bargain price break offered by British Airways!
First thing to say this is not a 5 star hotel in the way most British people would view a 5 star hotel. Nevertheless it is still an EXCELLENT hotel and one...More
1 Thank VFRMOD
Response from Artur C, Gestor de Relações com o Cliente at Altis Avenida HotelResponded 1 week ago
Dear Guest,
Thank you for having taken the time to post such a lovely and detailed review regarding your recent stay with us.
We will pass on your kind comments to our Hotel Staff.
Regarding the noise that you heard during your stay we apologize...More
Stayed here for 4 nights with another couple. We all agreed that this hotel has great staff where nothing was too much trouble. They were pro-active and always happy with a smile.
Rooftop breakfast - great options, good coffee.
Great location...walking distance to everything.
Rooms...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank AlexMove
Response from Artur C, Gestor de Relações com o Cliente at Altis Avenida HotelResponded 2 weeks ago
Dear Valued Guest,
Thank you for your "good" review on Tripadvisor regarding your stay in Lisbon!
We will pass on your kind comments to our hotel staff. Also we are pleased to know that you enjoyed the variety of our breakfast and the location of...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Amenities
Top amenities
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Restaurant
Hotel Amenities
Room Service
Dry Cleaning
Concierge
Multilingual Staff
Airport Transportation
Meeting Rooms
Business Center with Internet Access
Laundry Service
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Restaurant
Details
Price range
$158 - $536 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#6 Green Hotel in Lisbon
#21 Family Hotel in Lisbon
#22 Romantic Hotel in Lisbon
#22 Business Hotel in Lisbon
#27 Luxury Hotel in Lisbon
Room types
Suites ,
Accessible rooms ,
Non-Smoking Rooms ,
Family Rooms
Number of rooms
70
Reservation Options
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A pending candidate to become a World Heritage Site, Lisbon's downtown (the "Baixa Pombalina", or simply "Baixa") is a perfect example of anti-earthquake construction, having been rebuilt following the 1755 earthquake by the famous Marquês de Pombal (hence its name). Its offer is vast: restaurants and cafes in Rossio and Restauradores, outlets and shops in the Áurea, Augusta, Prata and other famous streets, the
...More
imponent Praça do Comércio and its Arch, the luxury shops along the Avenida da Liberdade, this is the beating heart of the city center. The Baixa also grants easy access to trains leading to Sintra, the trams that go around the Castle hill, old neighborhoods or even take you to Belém, and Lisbon's traditional restaurants and cafes. Considering a visit to the Fashion and Design Museum (free entrance) and don't forget to try the famous liquor, "ginjinha"!
Dear Valued Guest,
First of all we present our sincere apologies for our answer's delay.
Thank you for your contact and for choosing Altis Avenida Hotel..
Concerning your Deluxe rooms query, we are pleased to inform you... More
Dear Valued Guest,
First of all we present our sincere apologies for our answer's delay.
Thank you for your contact and for choosing Altis Avenida Hotel..
Concerning your Deluxe rooms query, we are pleased to inform you the Deluxe rooms are located at the second and the sixth floors and are the only rooms in the hotel with balconies overlooking the main street, Rua 1º de Dezembro, or the Restauradores square.
Also we inform you that Altis Avenida Hotel weren't refurbished recently although we are amplyfying the hotel at the building nearby.
Hoping to answered all your queries meanwhile we remain available to assist you with any further request or information.
Wishing you an Excellent Day and Week!
Kindest regards,
Artur Conceição
Guest Experience Manager
Dear Valued Guest,
Thank you for your contat and for choosing Altis Avenida Hotel.
Regarding your breakfast query, we are pleased to inform you our breakfast is a buffet served on our panoramic restaurant, bar and terrace... More
Dear Valued Guest,
Thank you for your contat and for choosing Altis Avenida Hotel.
Regarding your breakfast query, we are pleased to inform you our breakfast is a buffet served on our panoramic restaurant, bar and terrace called Rossio, beginning at 07.00 am until 10.30. am.
We invited to come, visit and stay with us to enjoy and taste our breakfast and a stunning view over the Lisbon's main avenue and Tejo's river.
Meanwhile we remain available for any further request or information.
Wishing you an Excellent Day and Week!
Warmest regards,
Artur Conceição
Guest Experience Manager
Dear Valued Guest,
Thank you for your contact and for choosing Altis Avenida Hotel.
Concerning your hotel's rooms beds sizes query, we re pleased to inform you that Altis Avenida Hotel has rooms with twin, queen and king... More
Dear Valued Guest,
Thank you for your contact and for choosing Altis Avenida Hotel.
Concerning your hotel's rooms beds sizes query, we re pleased to inform you that Altis Avenida Hotel has rooms with twin, queen and king sizes beds.
We remain available for any further information or request that you may need.
Wishing you an Excellent Day and Week!
Kindest regards,
Artur Conceição
Guest Experience Manager
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Room Tips
"We love the rooms looking up the Av. da Liberdade, the view is lovely. The front of the hotel looks across at..."
United States