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Altis Avenida Hotel

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#34 of 244 Hotels in Lisbon
Certificate of Excellence
GreenLeadersGold level
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1,072 Reviews from our TripAdvisor Community

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Showing 546: English reviews
Sutton Coldfield, United Kingdom
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed yesterday NEW

We chose this hotel because of its central location just off Rossio Square and for its roof terrace. Also in the description it claims an indoor swimming pool - there is a photo of the swimming pool on one website. The swimming pool does not exist in this hotel, it is in another hotel belonging to the Altis chain, and... More 

Helpful?
Thank Gill B
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

We stayed at this hotel for 2 nights recently. Firstly I'll start with the positives of the hotel. It is well located in the city centre with lots of amenities around it. The staff are welcoming, friendly and extremely helpful in general. Nothing is a problem for them. The view from the Rossio restaurant is breathtaking and breakfast is such... More 

Helpful?
Thank Foodismylife1
Dublin, Ireland
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Second time to stay here. It's not the cheapest but is very central (Baixa) and has really good service and helpful staff. Opposite Rossio train station. Rooms are not huge and will vary in size. Views can vary from windows so request front view or one facing the castle. Breakfast is served in the rooftop restaurant/bar. It's fairly basic and... More 

Helpful?
Thank Stephen_G_Dublin
Phoenix, Arizona
1 review
4 of 5 stars Reviewed 3 days ago NEW

This hotel was a great place. Highly recommend it. If you can ask for a room on a higher floor, you will have better lighting in the room. Staff is extremely friendly, location is great--it was right in the heart of the city, and we're really happy with this place.

Review collected in partnership with this hotel

Helpful?
Thank misrahome
Artur C, Gerente de relações com clientes at Altis Avenida Hotel, responded to this review

Dear Valued Guest, Thanks a lot for your great review! It is always a pleasure to read that we were able to meet our guests expectations, as we believe that will provide memorable moments of your stay with us and in Lisbon. It was a pleasure to have you as our guest! Hope to see you soon. Warmest regards, Artur... More 

uk
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The day after check in we returned to the hotel to find 4 or 5 messages on the room phone ...... each to tell us that the Manager had tried to contact us to discuss an issue we raised at check in. This was extremely bad service as the hotel had my mobile details and could have contacted me during... More 

Review collected in partnership with this hotel

Helpful?
Thank CNT51
Isabel F, General Manager at Altis Avenida Hotel, responded to this review

Dear Sir, First of all, I would like personnally to thank you for your kind words regarding your recent stay with us at the Altis Avenida Hotel. The whole team took good note of the remarks made, and they were carefully analysed by the management. We are very sorry by the fact that you were unhappy with your stay with... More 

Basel, Switzerland
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

A great hotel with Bucky appointed rooms. What we loved was the team spirit and how well everyone worked together. It didn't matter if you needed a van and driver to Sintra or a restaurant recommendation, they where just fabulous. No hasitatiin in recommending them and their services.

Review collected in partnership with this hotel

Helpful?
Thank Norbert1951
Artur C, Gerente de relações com clientes at Altis Avenida Hotel, responded to this review

Dear Valued Guest, Thanks a lot for your great review! It is always a pleasure to read that we were able to meet our guests expectations, as we believe that will provide memorable moments of your stay with us and in Lisbon. Concerning your "team spirit" kind comment, we are so pleased and glad about your review and we will... More 

London, United Kingdom
Level Contributor
62 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed 1 week ago

In a perfect location, this well-designed hotel offers a very enjoyable and convenient stay, especially if you get a somewhat discounted price on its published fare, as it's offerings overall are more 4 than 5-star. Rooms are on the small side but perfectly comfortable and beautifully designed/furnished, with lovely beds and bedding, good storage and other amenities. The bathrooms are... More 

Helpful?
1 Thank DrLexLondon
Chicago
2 reviews
5 of 5 stars Reviewed 1 week ago

The hotel is perfectly situated between Rossio and Restaudadores Squares. Its elegant lobby greets you as you enter, and it is complimented by the comfortable, beautifully-appointed rooms. Luxurious bathrooms and very comfy beds. The rooftop bar / restaurant affords incredible views of the city. Breakfast service is excellent - big variety of foods and very attentive staff.

Review collected in partnership with this hotel

Helpful?
Thank ScorpioGeo
Artur C, Gerente de relações com clientes at Altis Avenida Hotel, responded to this review

Dear Valued Guest, Thank you for having taken the time to post such a lovely and detailed review regarding your recent stay with us. How nice to hear that you had a great time in Lisbon and at the Altis Avenida Hotel! Thank you for praising the location of the hotel, the comfort of our hotel and rooms, our buffet... More 

Paris, France
1 review
3 of 5 stars Reviewed 1 week ago

We were very surprised to find that the bottle of water( one for two people) was free the first day and thereafter was to cost 4 euros per bottle. This is most unsatisfactory for a hotel in this category, where worldwide the bottle(s) of water are changed for free every day. A minor point: at breakfast, 3-minute boiled eggs and... More 

Review collected in partnership with this hotel

Helpful?
Thank andrewpeterw2016
new jersey
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very nice hotel located in the historic center within easy walking distance of most everything. We had a great time exploring Lisbon with this hotel as our base. There are many resturants in the immediate vicintity but they tend to be for tourists and the is a lot of pressure to dine with them. You get away... More 

Review collected in partnership with this hotel

Helpful?
Thank bobbyk57
Artur C, Gerente de relações com clientes at Altis Avenida Hotel, responded to this review

Dear Valued Guest, Thanks a lot for your great review! How nice to hear that you had a great time in Lisbon and at the Altis Avenida Hotel! Thank you for praising the exquisite location of the hotel at the heart of Lisbon, the Luminous City! It was a pleasure to have you as our guest! Hope to see you... More 

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Staying in Baixa, Rossio & Restauradores

Neighborhood Profile
Baixa, Rossio & Restauradores
A pending candidate to become a World Heritage Site, Lisbon's downtown (the "Baixa Pombalina", or simply "Baixa") is a perfect example of anti-earthquake construction, having been rebuilt following the 1755 earthquake by the famous Marquês de Pombal (hence its name). Its offer is vast: restaurants and cafes in Rossio and Restauradores, outlets and shops in the Áurea, Augusta, Prata and other famous streets, the imponent Praça do Comércio and its Arch, the luxury shops along the Avenida da Liberdade, this is the beating heart of the city center. The Baixa also grants easy access to trains leading to Sintra, the trams that go around the Castle hill, old neighborhoods or even take you to Belém, and Lisbon's traditional restaurants and cafes. Considering a visit to the Fashion and Design Museum (free entrance) and don't forget to try the famous liquor, "ginjinha"!
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Meeting Rooms
  • Babysitting

Additional Information about Altis Avenida Hotel

Address: Rua 10 de Dezembro 120, Lisbon 1200-360, Portugal
Location: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Price Range: $163 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Altis Avenida Hotel 5*
Number of rooms: 70
Reservation Options:
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Hotel Style:
#6 Green Hotel in Lisbon
#21 Family Hotel in Lisbon
#22 Business Hotel in Lisbon
#22 Romantic Hotel in Lisbon
#29 Luxury Hotel in Lisbon
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