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Altis Avenida Hotel

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#33 of 244 Hotels in Lisbon
Certificate of Excellence
GreenLeadersGold level
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Altis Avenida Hotel
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1,076 Reviews from our TripAdvisor Community

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Showing 550: English reviews
Torrance, California
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed today NEW

The hotel is beautiful and centrally located. The rooms are clean, modern, and very comfortable. The included buffet breakfast had everything from fresh made to order omelets, fresh fruits, freshly squeezed juices, breads and cheeses and jams, and so much more. The staff are extremely friendly and helpful. We loved staying at the hotel. The only improvement that we suggest... More 

Review collected in partnership with this hotel

Helpful?
Thank rebisimon
Launceston, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Had an amazing stay at Altis Avenida. The staff were so friendly and helpful, they explained where was best to catch trains and what to do during my stay. The breakfast was delicious and the room was clean and comfortable.

Review collected in partnership with this hotel

Helpful?
1 Thank V3753UDlydiam
Artur C, Gerente de relações com clientes at Altis Avenida Hotel, responded to this review

Dear Sir | Madame, Thank you very much for taking the time to write about your experience in our hotel. It is always a pleasure to read that we were able to meet our guests expectations, as we believe that will provide memorable moments of your stay with us and in Lisbon. It was a pleasure to have you as... More 

Helensburgh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Enjoyed our few days at Altis Avenida Hotel .Hotel staff were great ,in particular front reception ,trainee Joanna. We would stay again next time in Lisbon ,the hotel is very central. Lisbon is very interesting city with plenty places to visit and some great restaurants with Fado music.

Review collected in partnership with this hotel

Helpful?
1 Thank 797gordon
Artur C, Gerente de relações com clientes at Altis Avenida Hotel, responded to this review

Dear Mr. Gordon Mickel, Thank you so much for your exquisite review! We are so glad we were able to assisted you during your stay in Lisbon and at Altis Avenida Hotel! We already passed your kind comment to our Front-Desk Team, in particulary our trainee Joana Gomes. She is overjoyed with your comment. It was a pleasure to have... More 

Wolhusen, Switzerland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The hotel is located right in the city center. The service is perfect right from the start until the departure. The rooms are clean and very big. The view from the roof terrace is amazing and the breakfast very nice.

Review collected in partnership with this hotel

Helpful?
1 Thank ManuWi
Artur C, Gerente de relações com clientes at Altis Avenida Hotel, responded to this review

Dear Sir | Madame, Thank you very much for taking the time to write about your experience in our hotel. We are delighted to know that you enjoyed your experience with us. We look forward for your next visit to Lisbon. Kindest regards, Artur Conceição Guest Experience Manager guestserviceavenida@altishotels.com | +351 932 007 523 | + 351 210 440 000 More 

Sutton Coldfield, United Kingdom
Level Contributor
65 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We chose this hotel because of its central location just off Rossio Square and for its roof terrace. Also in the description it claims an indoor swimming pool - there is a photo of the swimming pool on one website. The swimming pool does not exist in this hotel, it is in another hotel belonging to the Altis chain, and... More 

Helpful?
Thank Gill B
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed at this hotel for 2 nights recently. Firstly I'll start with the positives of the hotel. It is well located in the city centre with lots of amenities around it. The staff are welcoming, friendly and extremely helpful in general. Nothing is a problem for them. The view from the Rossio restaurant is breathtaking and breakfast is such... More 

Helpful?
Thank Foodismylife1
Artur C, Gerente de relações com clientes at Altis Avenida Hotel, responded to this review

Dear Mrs. Wendy Buchanan Daly, Thank you very much for taking the time to write about your experience in our hotel. We acknowledge your kind comments herewith regarding your stay at the Altis Avenida Hotel on the last month of July. First of all, let us thank you for the time spent to write this review, all comments left by... More 

Dublin, Ireland
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Second time to stay here. It's not the cheapest but is very central (Baixa) and has really good service and helpful staff. Opposite Rossio train station. Rooms are not huge and will vary in size. Views can vary from windows so request front view or one facing the castle. Breakfast is served in the rooftop restaurant/bar. It's fairly basic and... More 

Helpful?
Thank Stephen_G_Dublin
Artur C, Gerente de relações com clientes at Altis Avenida Hotel, responded to this review

Dear Sir, Thank you very much for choosing us again and also taking the time to write about your experience at the Altis Avenida Hotel! How nice to read that you had a great time in Lisbon with us! Thank you for praising our hotel's central location at the down town and as well as pointing out our staff and... More 

Phoenix, Arizona
1 review
4 of 5 stars Reviewed 6 days ago NEW

This hotel was a great place. Highly recommend it. If you can ask for a room on a higher floor, you will have better lighting in the room. Staff is extremely friendly, location is great--it was right in the heart of the city, and we're really happy with this place.

Review collected in partnership with this hotel

Helpful?
Thank misrahome
Artur C, Gerente de relações com clientes at Altis Avenida Hotel, responded to this review

Dear Valued Guest, Thanks a lot for your great review! It is always a pleasure to read that we were able to meet our guests expectations, as we believe that will provide memorable moments of your stay with us and in Lisbon. It was a pleasure to have you as our guest! Hope to see you soon. Warmest regards, Artur... More 

uk
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 1 week ago

The day after check in we returned to the hotel to find 4 or 5 messages on the room phone ...... each to tell us that the Manager had tried to contact us to discuss an issue we raised at check in. This was extremely bad service as the hotel had my mobile details and could have contacted me during... More 

Review collected in partnership with this hotel

Helpful?
Thank CNT51
Isabel F, General Manager at Altis Avenida Hotel, responded to this review

Dear Sir, First of all, I would like personnally to thank you for your kind words regarding your recent stay with us at the Altis Avenida Hotel. The whole team took good note of the remarks made, and they were carefully analysed by the management. We are very sorry by the fact that you were unhappy with your stay with... More 

Basel, Switzerland
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

A great hotel with Bucky appointed rooms. What we loved was the team spirit and how well everyone worked together. It didn't matter if you needed a van and driver to Sintra or a restaurant recommendation, they where just fabulous. No hasitatiin in recommending them and their services.

Review collected in partnership with this hotel

Helpful?
Thank Norbert1951
Artur C, Gerente de relações com clientes at Altis Avenida Hotel, responded to this review

Dear Valued Guest, Thanks a lot for your great review! It is always a pleasure to read that we were able to meet our guests expectations, as we believe that will provide memorable moments of your stay with us and in Lisbon. Concerning your "team spirit" kind comment, we are so pleased and glad about your review and we will... More 

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Staying in Baixa, Rossio & Restauradores

Neighborhood Profile
Baixa, Rossio & Restauradores
A pending candidate to become a World Heritage Site, Lisbon's downtown (the "Baixa Pombalina", or simply "Baixa") is a perfect example of anti-earthquake construction, having been rebuilt following the 1755 earthquake by the famous Marquês de Pombal (hence its name). Its offer is vast: restaurants and cafes in Rossio and Restauradores, outlets and shops in the Áurea, Augusta, Prata and other famous streets, the imponent Praça do Comércio and its Arch, the luxury shops along the Avenida da Liberdade, this is the beating heart of the city center. The Baixa also grants easy access to trains leading to Sintra, the trams that go around the Castle hill, old neighborhoods or even take you to Belém, and Lisbon's traditional restaurants and cafes. Considering a visit to the Fashion and Design Museum (free entrance) and don't forget to try the famous liquor, "ginjinha"!
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Meeting Rooms
  • Babysitting

Additional Information about Altis Avenida Hotel

Address: Rua 10 de Dezembro 120, Lisbon 1200-360, Portugal
Location: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Price Range: $159 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Altis Avenida Hotel 5*
Number of rooms: 70
Reservation Options:
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Hotel Style:
#6 Green Hotel in Lisbon
#21 Family Hotel in Lisbon
#22 Business Hotel in Lisbon
#22 Romantic Hotel in Lisbon
#28 Luxury Hotel in Lisbon
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