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Altis Belem Hotel & Spa

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Doca do Bom Sucesso, Lisbon 1400-038 Portugal
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Traveler (1065)
360
Panoramas (84)
Room & Suite (571)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 09/13/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Altis Belém Hotel & Spa
Updated 09/13/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#24 of 326 hotels in Lisbon
Location
4.6
Cleanliness
4.7
Service
4.7
Value
4.3
2022 Travelers' Choice Best of the Best
Altis Belém Hotel & Spa - Luxury & Design hotel in Lisbon, located in Belém overlooking the Tagus River, representing a contemporary view of the Golden Age of Discovery. Here you can find the gourmet Restaurant Feitoria (One Michelin Star) and the Spa BSpa by Karin Herzog. The theme of discovery is threaded throughout all of the hotel's 50 luxury rooms (including 5 suites) absorbing and enticing you to embark on an exotic journey displayed in a series of illustrated wall panels, giving each room a bespoke atmosphere. A design hotel in Lisbon that allows you to go on a journey from Mauritania on the West coast of Africa, through Arabia, India, Siam, Osaka and across to the other side of the world via Brazil.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Boating
Children's television networks
Highchairs available
Valet parking
Wifi
Hot tub
Pool / beach towels
Rooftop pool
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Wine / champagne
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Massage
Neck massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Housekeeping
Interconnected rooms available
Private balcony
Room service
Flatscreen TV
Bidet
Soundproof rooms
Bathrobes
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
On-demand movies
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
Landmark view
Bridal suite
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Ocean View
Languages Spoken
English, French, Spanish, Portuguese
1779Reviews38Q+A100Room tips
Traveler rating
  • 1,367
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Time of year
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Popular mentions
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Most Recent
Jim McD wrote a review Yesterday
West Kilbride, United Kingdom104 contributions110 helpful votes
Hotel location first class. Service at meals excellent. Nice area to eat alongside the river and watch boating go by. One annoying frustration was our toilet cistern kept running, reported it every day but problem was never resolved. Very annoying especially thru the night!
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Review collected in partnership with this hotel
Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mauricio R wrote a review Yesterday
3 contributions
+1
One of the best hotels I had stayed. The staff is very friendly and helped us in everything. The architecture and decoration are superb, the restaurants include one with micheline stars. The breakfast is great with a view of the river. Hope to come back soon
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Marge wrote a review Sep 19
Suffolk111 contributions170 helpful votes
Fabulous hotel, staff very friendly and professional. We wee celebrating our 45th wedding anniversary the day we arrived. Absolutely fantastic location with wonderful views. We had room 208 and could not fault. Bar and restaurant also great, as was the staff - very attentive nothing was too much trouble, plus the food delicious. Just one thing - the umbrellas on the sun deck - not great and very noisy (they are wooden slats) - definitely not good if slightly windy - believe this should be promptly addressed as difficult to open and even when open does not give you much shade. The umbrellas were our only gripe - everything else 100 pct. Cannot thank the staff enough for the warmth and exceptional service. A special thank you to Nuno, the Assistant Manager, as well as the breakfast managers and staff and not forgetting the 38o 41' bar staff! Everyone looked after us so well! - especially as my husband hit his head prior to arriving at the hotel - Atlis Belem went above and beyond. Would highly recommend this hotel.
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Date of stay: September 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Guest Service, Diretor-Geral at Altis Belém Hotel & Spa
Responded 1 week ago
Dear Guest, Thank you for taking your valuable time and sharing your lovely feedback. It gives us immense pleasure to read through your comments. Kind regards, Érica Almeida
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sugarbee_13 wrote a review Aug 2022
Lisbon, Portugal193 contributions95 helpful votes
This hotel never disappoints, and hints we keep coming back. Rooms are clean and well appointed , beds a VERY comfortable , staff is friendly and helpful and all room categories are great. From the moment you walk in, to you depart things are all about top service and experience I want to thank the hotel management for keeping up standards and quality , as it is absolutely consistent in delivering luxury Trust that this trip we tired a few other hotels in Lisbon , but they didn’t compare , so we came back :)
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Date of stay: August 2022Trip type: Traveled as a couple
Room Tip: All room types are amazing
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Guest Service, Diretor-Geral at Altis Belém Hotel & Spa
Responded 3 weeks ago
Dear Guest, Thank you for taking your valuable time and sharing your lovely feedback. It gives us immense pleasure to read through your comments. Kind regards, Érica Almeida
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jon G wrote a review Aug 2022
1 contribution2 helpful votes
An unbelievable experience! The rooms, the space, the service were all exceptional. The staff made us feel so comfortable and were always very quick and helpful with every request. The restaurants on site are also excellent. And you can't beat the location.
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Review collected in partnership with this hotel
Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Guest Service, Diretor-Geral at Altis Belém Hotel & Spa
Responded Aug 19, 2022
Dear Guest, Thank you for taking your valuable time and sharing your lovely feedback. It gives us immense pleasure to read through your comments. Kind regards, Érica Almeida
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JohanSumelius wrote a review Aug 2022
4 helpful votes
Super hotel with great service and excellent staff! Facilities superb as was location. Rooms great and clean. We stayed for 8 days i could have stayed for months. And a huge thanks to all the staff regards from Finland we will be back.
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Review collected in partnership with this hotel
Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
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Response from Guest Service, Diretor-Geral at Altis Belém Hotel & Spa
Responded Aug 19, 2022
Dear Guest, Thank you for taking your valuable time and sharing your lovely feedback. It gives us immense pleasure to read through your comments. Kind regards, Érica Almeida
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
pjjeaton wrote a review Aug 2022
London, United Kingdom3 helpful votes
Excellent service at Reception, getting taxis quickly, room service- ac fault dealt with very promptly, good food at bar and lovely design and room layouts. Roof terrace felt sparse- maybe some luxurious planting and colour to contrast the black theme? Breakfast food and staff service -with a smile- was a great start to my days
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Review collected in partnership with this hotel
Date of stay: July 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
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Response from Guest Service, Diretor-Geral at Altis Belém Hotel & Spa
Responded Aug 19, 2022
Dear Guest, Thank you for taking your valuable time and sharing your lovely feedback. It gives us immense pleasure to read through your comments. Kind regards, Érica Almeida
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peter R wrote a review Aug 2022
Montpellier, France2 contributions3 helpful votes
We stayed one night with our family at the Altis Belem Hotel. This is an excellent hotel with very friendly staff directly at the river. We will definitively come back when we come to Lisbon next time.
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Review collected in partnership with this hotel
Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Guest Service, General Manager at Altis Belém Hotel & Spa
Responded Aug 1, 2022
Dear Guest, Thank you for taking your valuable time and sharing your lovely feedback. It gives us immense pleasure to read through your comments. Kind regards, Teresa d'Orey
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tosha S wrote a review Jul 2022
Porto, Portugal3 contributions4 helpful votes
This place was salvation after a long hot trip from the US. It’s impeccably clean and modern with a staff that was memorably welcoming and kind. One of the nicest staff we’ve ever stayed with. We loved our quiet room with an insanely comfortable king bed and beautiful view of the harbor. The breakfast with delicious and especially the smoked salmon and cheeses were wonderful. The spa was lovely. The only recommendation would be that real sun umbrellas with canvas and fabric (not the current spindly sticks) be installed at the small outdoor pool. It is so scenic but without actual sun protection it’s impossible to stay and enjoy it. Please consider this and you will have a perfect hotel! We’ll be back!
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
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Response from Guest Service, Diretor-Geral at Altis Belém Hotel & Spa
Responded Jul 31, 2022
Dear Guest, Thank you for taking your valuable time and sharing your lovely feedback. It gives us immense pleasure to read through your comments. Kind regards, Teresa d'Orey
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clare S wrote a review Jul 2022
1 contribution2 helpful votes
Great services, and particularly good for the solo traveller. 5* and unfussy as it should be. Thank you to the staff. Rooms are stylish and views of marina through picture windows (with electric screens) just exceptional.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Share
Response from Guest Service, Diretor-Geral at Altis Belém Hotel & Spa
Responded Jul 31, 2022
Dear Guest, Thank you for taking your valuable time and sharing your lovely feedback. It gives us immense pleasure to read through your comments. Kind regards, Teresa d'Orey
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$220 - $336 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
altis belem hotel lisbon
LOCATION
PortugalCentral PortugalLisbon DistrictLisbonBelém
NUMBER OF ROOMS
50
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Frequently Asked Questions about Altis Belém Hotel & Spa
Which popular attractions are close to Altis Belém Hotel & Spa?
Nearby attractions include Museu Coleção Berardo (0.2 miles), Santa Maria de Belem Church (0.3 miles), and Padrao dos Descobrimentos (0.3 miles).
What are some of the property amenities at Altis Belém Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Altis Belém Hotel & Spa?
Top room amenities include a flat screen TV, a bidet, and blackout curtains.
What food & drink options are available at Altis Belém Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Altis Belém Hotel & Spa?
Yes, free parking, a parking garage, and street parking are available to guests.
What are some restaurants close to Altis Belém Hotel & Spa?
Conveniently located restaurants include Feitoria Restaurant & Wine Bar, Maritima Do Restelo, and O Recanto.
Are there opportunities to exercise at Altis Belém Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Altis Belém Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Altis Belém Hotel & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Altis Belém Hotel & Spa?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to Altis Belém Hotel & Spa?
Many travelers enjoy visiting Mosteiro dos Jeronimos (0.4 miles), Castelo de S. Jorge (4.4 miles), and National Palace of Queluz (4.8 miles).