Hotel location first class. Service at meals excellent. Nice area to eat alongside the river and watch boating go by. One annoying frustration was our toilet cistern kept running, reported it every day but problem was never resolved. Very annoying especially thru the night!
One of the best hotels I had stayed. The staff is very friendly and helped us in everything. The architecture and decoration are superb, the restaurants include one with micheline stars. The breakfast is great with a view of the river. Hope to come back soon
Fabulous hotel, staff very friendly and professional. We wee celebrating our 45th wedding anniversary the day we arrived. Absolutely fantastic location with wonderful views. We had room 208 and could not fault. Bar and restaurant also great, as was the staff - very attentive nothing was too much trouble, plus the food delicious. Just one thing - the umbrellas on the sun deck - not great and very noisy (they are wooden slats) - definitely not good if slightly windy - believe this should be promptly addressed as difficult to open and even when open does not give you much shade. The umbrellas were our only gripe - everything else 100 pct. Cannot thank the staff enough for the warmth and exceptional service. A special thank you to Nuno, the Assistant Manager, as well as the breakfast managers and staff and not forgetting the 38o 41' bar staff! Everyone looked after us so well! - especially as my husband hit his head prior to arriving at the hotel - Atlis Belem went above and beyond. Would highly recommend this hotel.…
This hotel never disappoints, and hints we keep coming back. Rooms are clean and well appointed , beds a VERY comfortable , staff is friendly and helpful and all room categories are great. From the moment you walk in, to you depart things are all about top service and experience I want to thank the hotel management for keeping up standards and quality , as it is absolutely consistent in delivering luxury Trust that this trip we tired a few other hotels in Lisbon , but they didn’t compare , so we came back :)
An unbelievable experience! The rooms, the space, the service were all exceptional. The staff made us feel so comfortable and were always very quick and helpful with every request. The restaurants on site are also excellent. And you can't beat the location.
Super hotel with great service and excellent staff! Facilities superb as was location. Rooms great and clean. We stayed for 8 days i could have stayed for months. And a huge thanks to all the staff regards from Finland we will be back.
Excellent service at Reception, getting taxis quickly, room service- ac fault dealt with very promptly, good food at bar and lovely design and room layouts. Roof terrace felt sparse- maybe some luxurious planting and colour to contrast the black theme? Breakfast food and staff service -with a smile- was a great start to my days
We stayed one night with our family at the Altis Belem Hotel. This is an excellent hotel with very friendly staff directly at the river. We will definitively come back when we come to Lisbon next time.
This place was salvation after a long hot trip from the US. It’s impeccably clean and modern with a staff that was memorably welcoming and kind. One of the nicest staff we’ve ever stayed with. We loved our quiet room with an insanely comfortable king bed and beautiful view of the harbor. The breakfast with delicious and especially the smoked salmon and cheeses were wonderful. The spa was lovely. The only recommendation would be that real sun umbrellas with canvas and fabric (not the current spindly sticks) be installed at the small outdoor pool. It is so scenic but without actual sun protection it’s impossible to stay and enjoy it. Please consider this and you will have a perfect hotel! We’ll be back!
Great services, and particularly good for the solo traveller. 5* and unfussy as it should be. Thank you to the staff. Rooms are stylish and views of marina through picture windows (with electric screens) just exceptional.