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Verride Palacio Santa Catarina

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Rua de Santa Catarina 1, Lisbon 1200-401 Portugal
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Traveler (200)
Room & Suite (117)
Dining (27)

About

#196 of 325 hotels in Lisbon
Location
4.8
Cleanliness
4.8
Service
4.6
Value
3.9
GLAMOROUS, UNIQUE AND HISTORIC We are fortunate. We are a renovated historic townhouse in the heart of Lisbon, one of the most exciting cities in Europe. We are generous. That is why we want to share with you our comfortable and elegant 19 rooms, suites and the stylish and sophisticated common areas. The top floor terrace where you will feel immersed in a breathtakingly beautiful 360º view of the old town, the Tagus River and the Atlantic Ocean. After all, Verride is all around you.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Free airport transportation
Banquet room
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Restaurant
Breakfast available
Rooftop bar
Airport transportation
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Extra long beds
Complimentary toiletries
Room service
Safe
Telephone
Clothes rack
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Boutique
Languages Spoken
English, French, Spanish, Hindi and 1 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
597Restaurantswithin 0.3 miles
192Attractionswithin 0.3 miles
97Reviews1Q+A12Room tips
Traveler rating
  • 65
  • 14
  • 7
  • 3
  • 8
Time of year
Traveler type
Language
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Most Recent
RamblingRambler wrote a review Jul 2022
London, England245 contributions245 helpful votes
I stopped by here on a whim and decided to stay for a night at the tail end of a road trip, and have to admit that I was slightly disappointed. The entrance to the hotel is very impressive, with a sweeping staircase spiralling upwards from the reception - but the truth is that barring a nicely appointed lounge area on the second floor, the rest of the recently-renovated property isn't quite as nice. The rooms are perfectly comfortable, but I felt that overall the price is far too much for what it has to offer.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sarah Nicollier wrote a review Jul 2022
Algarve, Portugal16 contributions1 helpful vote
Its a gem interior design wise. The suites are the most stunning I have ever seen. Its a very luce place done with a passion for beauty. The beds are incredible and the bath mats abd towels the most amazing quality. The restaurant on the top floor is very good and the chef is extremely talented. The roof top is great with views over Lisbon where you can also have a bite. There is a tiny pool at the breakfast area which is not really a pool to lie at and get a sunbed, I see it rather as a deco pool. Location is very good and they take care of your car if needed. Sometimes service is not at the level it should be for such a luxe place unfortunately but it seems to be a problem everywhere these days.
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Date of stay: February 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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mandmac63 wrote a review Jul 2022
Winchester, United Kingdom19 contributions18 helpful votes
This is a beautiful hotel in a lovely square up on the hilltop looking out over Lisbon to the water. The service we received from all the staff was exemplary. Our room was luxurious and very spacious. Super comfortable beds and great amenities. The breakfast was the best I have ever had in a hotel and served at your table in the most exquisite way. The small pool was lovely to relax by and enjoy the great views across the city. Rooftop bar was great for cocktails. I cannot fault this hotel and can so highly recommend it. I hope to return one day soon.
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Date of stay: June 2022
Rooms
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Margarida Antão, Diretor-Geral at Verride Palacio Santa Catarina
Responded 4 weeks ago
Dear Mandmac63, We thank you for the time to give us your amazing feedback! Our staff works everyday with the purpose of providing the best service and offer a amazing stay to our guets. We truly hope to welcome you again at our Palace. Best regards, Margarida Antão - General Manager.
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Zoe wrote a review Jul 2022
Norwich, United Kingdom6 contributions
Overall, we had mixed feelings about this hotel. There are some good features and some bad features but overall we would not stay again. Firstly a basement room is €500 euro per night lacking privacy and not provided with an upgrade despite on booking being informed if a higher class of room is available they offer complimentary upgrades. We had to book this room initially due to availability at the time of booking. The bathroom also had mould in it which is rather unpleasant. We had booked a higher class of room for the latter part of our stay, we could see that the room was then available from the beginning on arrival but they would not move us there despite offering to pay more. Following a lot of discussion with the team, being given pork when I informed I was allergic twice to the team, and a few other inconveniences I was offered to move into the room booked at 23.00 the following day. Overall some nice features to the hotel but definitely not worth the money, we would choose to stay in the Four Seasons for the same cost per night. Pros - Superior river room had a great view (price 900 euro per night) - Breakfast is good (but be aware that this is served as a multiple-course “experience”, not a buffet or a la carte, which we would have preferred) - Comfortable bed in the river room with nice bed linen and towels - Sweet treat with turndown service - Great view from the rooftop - Small outdoor pool (but very cold) - Aesop toiletries Cons - Bica rooms are dark and lack privacy with a mould in the bathroom - No gym or spa, option to go to nearby gym with minimal facilities for 50 euro per day (very expensive for the area) - No regard for food allergies - Poor quality of room service menu - No mini bar services - Phones don’t work majority of the time - Untimely fire alarms at 0900 in the morning - Pedestrian only streets, make sure you ask for code advance of taxi / Uber use to access property - Ordered wine which was not opened and no bottle opener provided - Concierge recommendations were not in line with what we would expect for a properly of this calibre - often 3.5 or below on Google reviews with average reputations - Untimely response prior to arrival and from the concierge / what’s app service on arrival.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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deborah b wrote a review Jun 2022
3 contributions3 helpful votes
From the moment we arrived at the doorstep of this quietly elegant hotel, we knew we were in good hands. Although it was quite early and our room was not yet ready, we were ushered into the lovely salon and offered coffee and breakfast. Soon thereafter our room was prepared, and it was among the most beautiful we've stayed in. Light flooding in from three sides, a balcony on which to sit and have a drink and watch the moon rise over the river. Beautifully appointed (fluffy towels, lovely tub and shower, bottles of water) without being stuffy or ostentatious. And quiet at night. Really, everything was perfect and the people who work here could not be kinder or more helpful. The location itself could not be more compelling. After many hours of navigating across and through the city center, it was always a highlight to return to this oasis of peace set above the hubbub in a quiet enclave overlooking the river. The only downside, really, was having to leave.
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Date of stay: May 2022
Rooms
Service
Sleep Quality
Room Tip: If possible, request a room with a balcony looking over the river.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Margarida Antão, Diretor-Geral at Verride Palacio Santa Catarina
Responded 4 weeks ago
Dear Deborah, We are delighted with your amazing review from our Palace! Our staff works everyday to make our guests feel at home, far from home. Therefore, we appreciate your feedback and we are truelly happy that we were able to provide a unic experience for you. Regarding the towels and ameneties, we believe that every detail matters to provide our guests the most pleasant stay. We hope to end with the only downside in the near future, by welcoming you again! Best wishes, Margarida Antão - General Manager
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704charles wrote a review Jun 2022
5 contributions
This wonderful small hotel deserves all the rave reviews. The hotel is situated at the top of one of the hills in Lisbon so has fantastic views and is on a small square with nearly no traffic. The service is immaculate, thoughtful and one step ahead of you. Our rooms on the 6th and 7th floor were elegant and beautifully decorated. My favourite one, which did not stay in, was 7.5. The only tiny downside is that because it is an old palace the corridors can echo a bit as and when other guests walk to get into their rooms. If you want to get to know Lisbon this is a great location to be based at.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Margarida Antão, Diretor-Geral at Verride Palacio Santa Catarina
Responded 4 weeks ago
Dear Charles, Good afternoon from Verride Palácio de Santa Catarina. We would like to thank you for such a nice feedback regarding our Palace! Concerning the echo from the corridors, we have taken note of your feedback and we are working to improve. We hope we can welcome you again, this time on our room 7.5. Best wishes, Margarida Antão - General Manager
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Victoria L wrote a review May 2022
Charleston, South Carolina30 contributions1 helpful vote
+1
I feel like this hotel is one of Lisbon's best kept secrets. My boyfriend and I started our trip staying here and honestly didn't want to leave. Our room was gorgeous- it had huge full length windows that opened up to a beautiful view. The room was impeccably clean, the beds were very comfortable, and we had zero issues with the room temperature (I saw this mentioned in other reviews).. Perfect location- walkable to anywhere we wanted to go. The staff were incredibly kind and helpful; they answered all of our questions and arranged the transportation we needed. I wish I could remember their names because they deserve the shout out. The attention to detail that was clearly put into all facets of the hotel was obvious, whether it be related to service, amentities, or accomodations. 10/10 recommend. As a bonus, the restaurant, SUBA, was probably the best meal that I've ever eaten in my life, which is a lot to say for someone who's an avid traveler and lives in Charleston, SC.
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Date of stay: April 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Margarida Antão, Diretor-Geral at Verride Palacio Santa Catarina
Responded May 18, 2022
Dear Victoria L., Good morning from all Verride Team! We would like to extend our appreciation for taking the time to give us your wonderful feedback. At Verride Palácio de Santa Catarina we aim to make the guest feel at home, and knowing that we have achieved that with your stay makes us truly happy. Regarding your SUBA experience, we are focused in providing the best service and knowing that you considered the best meal that you have ever had is the most rewarding compliment that we could receive! We hope to welcome you again at our Palace and restaurant SUBA! Best wishes, General Manager Margarida Antão
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Christopher T wrote a review May 2022
2 contributions1 helpful vote
Every detail of the hotel and room is well thought out, rooms are excellent. Very convenient location to be right in the middle of everything, yet the rooms are quiet. Breakfast is an experience, feels like a tasting menu with every dish prepared a la carte.
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Date of stay: May 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Margarida Antão, Diretor-Geral at Verride Palacio Santa Catarina
Responded May 18, 2022
Dear Christopher T., Good morning from all Verride Family. We would like to thank you for taking the time to give us your feedback. We are proud to have one of the best locations in Lisbon and that we can keep surprising our guest with our taylored made services. Our Palace went throught the most detailed renovations so that we can provide an excellent experience like yours. Best wishes, General Manager Margarida Antão
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ruairi wrote a review Jan 2022
Dublin, Ireland3 contributions
This is a first class hotel and any reviewer who can’t see this it says more about them than this hotel. Before we even arrived at the hotel the five star service began. Joao, one of the front of house team was assisting me with transfers and restaurants. We got the best greeting on arrival and the staff could not do enough for us to make our stay a memorable one. We stayed in the Arch room with was one of the superior rooms and it was first class. We got a tour of the hotel to view the other dooms and suites and they kept getting better. The building has been carefully restored to its former glory by its owners and its a credit to them. Any guest who can’t appreciate this kind for historic building should just check into some bland “5 star” hotel run by one of the major hotel chains, I’m sure it’s more suitable to your tastes! If you’re visiting Lisbon and looking for something really special then do yourself a favour and spoil yourself by staying at this wonderful hotel. We will be back very soon.
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Date of stay: January 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Verride Palácio de Santa Catarina, Gerente geral at Verride Palacio Santa Catarina
Responded Jan 18, 2022
Dear Culture36791400584, Thank you very much for taking the time to share such amazing comments about your experience at Verride Palácio de Santa Catarina. It is a pleasure to receive your wonderful feedback! It is wonderful to know that you appreciated the small gestures of our dedicated team, always striving to provide an exceptional service. It will be our great pleasure to welcoming you back. Sincerely, Margarida Antão, General Manager
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Ibrahim A wrote a review Jan 2022
Los Angeles, California38 contributions100 helpful votes
This is one of those hotels that is run by people who know nothing about running a hotel. The style Is beautiful, but the windows are single pane and you can hear every street performer as if they were in your room with you. The thermostat is so cumbersome that I’ve been freezing for four hours and other times it’s a scolding hot. I appreciate style more than most but there’s a balance between form over function and this place is all form and no function. Don’t stay here.
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Date of stay: January 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$402 - $825 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictLisbonBairro Alto, Bica & Cais do Sodré
NUMBER OF ROOMS
19
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Frequently Asked Questions about Verride Palacio Santa Catarina
Which popular attractions are close to Verride Palacio Santa Catarina?
Nearby attractions include Bairro Alto (0.2 miles), Time Out Market Lisboa (0.2 miles), and Game Over Escape Rooms LISBOA (0.1 miles).
What are some of the property amenities at Verride Palacio Santa Catarina?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Verride Palacio Santa Catarina?
Top room amenities include a minibar, air conditioning, and a desk.
What food & drink options are available at Verride Palacio Santa Catarina?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Verride Palacio Santa Catarina?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Verride Palacio Santa Catarina?
Conveniently located restaurants include Seventh Brunch Coffee, Jam Club, and Grau Douro Tapas & Wine Bar.
Are there opportunities to exercise at Verride Palacio Santa Catarina?
Yes, guests have access to a pool during their stay.
Does Verride Palacio Santa Catarina have airport transportation?
Yes, Verride Palacio Santa Catarina offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Verride Palacio Santa Catarina located near the city center?
Yes, it is 0.5 miles away from the center of Lisbon.
Are any cleaning services offered at Verride Palacio Santa Catarina?
Yes, dry cleaning and laundry service are offered to guests.
Does Verride Palacio Santa Catarina offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.