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Altis Grand Hotel

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#88 of 244 Hotels in Lisbon
Certificate of Excellence
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Altis Grand Hotel
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548 Reviews from our TripAdvisor Community

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Showing 228: English reviews
Doetinchem, Gelderland, Netherlands
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Nice hotel close to the older part of Lissabon, walking distance to major plaza's, old section of town and the old commericial area, which is very touristic and offers lots of restaurants. Plaza commercial is a must do.

Helpful?
Thank Han V
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel itself is fine, little bit out-dated and requires refurbishment, but you can get over that and the rooms are quite modern. What I personally disliked was bed and the mattress especially which was not very comfortable. Other that breakfast were good and location spectacular so you wont make a mistake if you decide to stay here.

Helpful?
Thank Feri K
GSAltisTeam, Gerente de relações com clientes at Altis Grand Hotel, responded to this review

Dear Valued Guest, Thank you for your words and comments. The team of Altis Grand Hotel is committed to promote and provide enjoyable and memorable stays, for this reason, your comments were very important to identify areas that need our closest attention. We appreciate your kind comments on our buffet breakast, our recently renovated rooms as well as our central... More 

West Palm Beach, Florida
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great experience from the start with shuttle from airport and the shuttles going around town. Room was fantastic and comfortable. Staff was top notch from the start from bellhops, to counter and concierge. Truly enjoyed the stay and would do it again!

Helpful?
Thank jorge c
GSAltisTeam, Gerente de relações com clientes at Altis Grand Hotel, responded to this review

Dear Valued Guest, Thank you for having taken the time to post such a lovely and detailed review regarding your recent stay with us. How nice to hear that you had a great time in Lisbon and at the Altis Grand Hotel! Thank you for praising our convenient shuttle service as well as pointing out the friendliness of our staff... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Altis Grand is an excellent, modern hotel with extensive amenities. The location is also excellent...near fine shops, restaurants and walking distance of many of Lisbon's best sights. The breakfast, which we opted to include in our reservation, was the best buffet selection we had during a two-week trip from Barcelona-Madrid-Lisbon-Albufeira. The staff was enormously helpful prior to and during... More 

Helpful?
Thank Theodore K
GSAltisTeam, Gerente de relações com clientes at Altis Grand Hotel, responded to this review

Dear Valued Guest, Thank you very much for recommending us, it means a lot to us! Our whole purpose is to make guests feel the way you did, so we really appreciate that you shared your comments with us and the rest of the world! We also appreciate your recognition on our staff attention & kindness who work everyday for... More 

Bengaluru (Bangalore), India
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Gud hotel excellent spa Mini bar & water overly priced Water shld be complimentry as per hotel standard Other gud location for restaurants nd pubs have shuttle services as well Indoor pool & very clean facilities

Helpful?
Thank KaranRaichand
GSAltisTeam, Guest Relations Manager at Altis Grand Hotel, responded to this review

Dear Valued Guest, We thank you for taking the time to post about your recent stay with us. Thank you for praising our central location where within walking distance you can reach all the main attractions in Lisbon. We also thank you for the kind comments on our recently awarded Gspa. Looking forward to welcome you again at Altis Grand... More 

Chicago, Illinois
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 1 week ago

The Altis Grand Hotel deems itself as a 5-star hotel, but don't be fooled. This is not the Ritz or Four Seasons. When you first walk in, the lobby is very nice and attractive (it seems that having any type lobby in an European hotel allows it to get an extra star. lol). But if you look closely, the furniture... More 

Helpful?
Thank sam m
Geelong, Australia
Level Contributor
293 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 346 helpful votes
4 of 5 stars Reviewed 1 week ago

A long way from downtown and the station. A clean, modern spacious hotel. A queen double bed is just two singles pushed together which is very annoying. No facilities in room such as tea/coffee/ironing. Good air conditioning. Great variety for breakfast.

Helpful?
Thank Gnoleeg
GSAltisTeam, Guest Relations Manager at Altis Grand Hotel, responded to this review

Dear Valued Guest, We thank you for taking the time to post about your recent stay with us. Thank you for praising our recently renovated hotel, our cleaning and our delicious buffet breakfast. We do have a nespresso coffee machine in all the rooms for our guests to use and a kettle for tea available on request. We apologize if... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Excellent location within 30-second walk from charming Av. Liberdade and main sightseeing attractions. Kindness and friendliness of staff and reception. Certainly an option to repeat in future trips to Lisbon and strongly recommend.

Review collected in partnership with this hotel

Helpful?
Thank A TripAdvisor Member
GSAltisTeam, Guest Relations Manager at Altis Grand Hotel, responded to this review

Dear Valued Guest, Thank you very much for recommending us, it means a lot to us! Our whole purpose is to make guests feel the way you did, so we really appreciate that you shared your comments with us and the rest of the world! We also appreciate your recognition on our staff attention & kindness, as well as your... More 

Liverpool, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Excellent customer service, minor inconveniences, like a broken safe and no complimentary water in the large comfortable room was handled immediately by friendly and curteous staff. The food was of the highest quality, service exemplary.

Helpful?
Thank 6sparky1962
GSAltisTeam, Guest Relations Manager at Altis Grand Hotel, responded to this review

Dear Valued Guest, Thank you very much for recommending us, it means a lot to us! Our whole purpose is to make guests feel the way you did, so we really appreciate that you shared your comments with us and the rest of the world! We also appreciate your recognition on our staff attention & kindness, as well as your... More 

Cheshunt, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Altis Grand Hotel having stayed there last year on an earlier short trip to Lisbon. We holiday in Vilamoura but like to drive up to Lisbon for a couple of days. Very good hotel, clean, nice indoor pool area and rooftop bar but I do have one or two reservations. Firstly at around 10.00 pm the... More 

Helpful?
Thank stephcabs
GSAltisTeam, Guest Relations Manager at Altis Grand Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to post such a detailed review regarding your recent stay with us. First of all let us thank you for staying with us again. How nice to hear that you had a great time in Lisbon and at the Altis Grand Hotel! Thank you for praising the cleanliness of our hotel... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Altis Grand Hotel, five star Conference & Business Hotel, combines elegance, sophistication and comfort with the best location in Lisbon's city centre. Recently renovated the hotel has 300 bedrooms and suites, including the brand new deluxe rooms, with great views over the cultural and historical quarters, Internet access, Full HD LCD TV and mini-bar, a fully equipped business centre and 20 multipurpose meeting spaces with capacity from 8 up to 750 people, suitable for the most demanding events. There is also a covered heated swimming pool, a spa with jacuzzi, sauna, turkish bath, fitness room and 5 tratments and rituals rooms. With 3 bars and 2 restaurants. To enjoy the Portuguese excellent cuisine, there`s a panoramic restaurant on the top floor - the D. Fernando Grill, for a casual meal the coffee-shop in the lobby or for a private group meal the Girassol restaurant. A complimentary shuttle service is also available between the Altis Hotels and the airport. Hotel Altis is member of the Luxury collection of Great Hotels of the World. ... more   less 

Additional Information about Altis Grand Hotel

Address: Rua Castilho 11, Lisbon 1269-072, Portugal
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $132 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Altis Grand Hotel 5*
Number of rooms: 300
Reservation Options:
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Hotel Style:
#18 Spa Hotel in Lisbon
#33 Romantic Hotel in Lisbon
#39 Family Hotel in Lisbon
#63 Business Hotel in Lisbon
#70 Luxury Hotel in Lisbon
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