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Altis Grand Hotel

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Traveler (888)
360
Panoramas (219)
Room & Suite (719)
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About

#61 of 340 hotels in Lisbon
Location
4.5
Cleanliness
4.5
Service
4.4
Value
4.1
Travelers' Choice
O Altis Grand Hotel Conference & Business Hotel, é um hotel de 5 estrelas que combina elegância, sofisticação e conforto com a melhor localização no centro da cidade de Lisboa. Recentemente renovado, o hotel dispõe de 295 quartos e suites, incluindo quartos deluxe, com excelentes vistas sobre Lisboa, acesso à Internet, TV LCD Full HD e mini-bar, business center totalmente equipado e 18 espaços multiusos para reuniões com capacidade de 8 a 600 pessoas, adequada para os eventos mais exigentes. Dispõe ainda de piscina coberta aquecida, spa com jacuzzi, sauna, banho turco, sala de fitness e 5 salas de tratamentos e rituais. Com 4 bares e 2 restaurantes. Para desfrutar da excelente gastronomia portuguesa sugerimos o Grill D. Fernando, no topo do hotel com vista previligiada sobre a cidade. Para uma refeição casual, recomendamos o Rendez Vous Bistro no lobby do hotel.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Babysitting
Taxi service
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Rooftop bar
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, French, Spanish, German and 2 more
4.0
1,803 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Altis Grand Hotel is celebrated for its cleanliness and well-maintained spaces; guests frequently commend the hygiene of both rooms and public areas. Staff at the hotel are often lauded for their professionalism and personalized attention, contributing to the high marks the hotel receives for service. Its amenities, including the spa, pool, and rooftop bar, are also popular highlights, adding to the perceived value of a stay. Located conveniently for exploring the city, the hotel offers easy access to attractions and transport. While the rooms are generally comfortable, some guests feel they could benefit from a refresh.
Location
Convenient
Atmosphere
Elegant
Rooms
Comfortable
Value
Excellent
Cleanliness
Meticulous
Service
Attentive
Amenities
Top-notch
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1803Reviews56Q+A100Room tips
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Popular mentions
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colleen m wrote a review Feb 22
1 contribution
We hosted a weeklong event at the Altis Grand Hotel and were so impressed with the level of services throughout the entire process. Raquel was such a pleasure to work with and provided exceptional customer service. She handled every detail with great care. We were so grateful for her and her entire team who created a seamless, memorable experience for our guests. We plan events around the globe and look forward to returning for future programs. Strongly recommend for meetings & events.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service, Serviços ao cliente/atendimento at Altis Grand Hotel
Responded 2 days ago
Dear Guest, Thank you for your kind words! We are thrilled to hear that you had an exceptional experience hosting your event at Altis Grand Hotel. Our teams are dedicated to providing top-notch service and we are delighted that we exceeded your expectations. We appreciate your recommendation and look forward to welcoming you back for future events! Best regards, Pedro Miranda | Guest Experience Ambassador
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ReloAdvisor Team wrote a review Feb 21
1 contribution
We had the pleasure of organizing an event at the Altis Grand Hotel in Lisbon, and it turned out to be an incredible experience. From the start, the hotel's team, especially our host Andreia Martins, made everything seem effortless. Andreia and her team were not just helpful; they went above and beyond to ensure our event ran smoothly, showing great attention to every detail. Our event was attended by 110 business clients from different parts of the world, and the feedback was extremely positive. The amazing organization, the welcoming atmosphere of the hotel, and the dedication of Andreia Martins and her team contributed significantly to its success. It's clear that without the support of Altis Grand Hotel, achieving such a memorable event wouldn't have been possible. We are truly grateful for the wonderful service and professionalism shown by the Altis Grand Hotel. This event has set a high standard, and we eagerly look forward to organizing more events with them. A heartfelt thank you to everyone involved. We couldn’t have asked for a better experience and are excited about our future collaborations.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service, Serviços ao cliente/atendimento at Altis Grand Hotel
Responded 3 days ago
Dear Guest, Thank you so much for your kind words and for choosing Altis Grand Hotel for your event in Lisbon. It was truly our pleasure to ensure that every detail was taken care of and that your event ran smoothly. We appreciate your recognition of our dedication to providing exceptional service and creating a welcoming atmosphere for you and your guests. We are thrilled that your event was a success and that you received such positive feedback from your attendees. Your satisfaction is our top priority, and we are honored to have been a part of creating such a memorable experience for you. We look forward to the opportunity to welcome you back for future events. Best regards, Pedro Miranda | Guest Experience Ambassador
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marlene L wrote a review Feb 20
1 contribution
We recently hosted our RA Business Event for the International Moving Industry in Lisbon at the Altis Grand Hotel. Andreia and her team did a fantastic job organising everything to the finest detail in an exceptional professional manner. They contributed tremendously to the success of this Event. Thank you again. Marlene Le Roux ReloAdvisor, The Netherlands
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Date of stay: February 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service, Serviços ao cliente/atendimento at Altis Grand Hotel
Responded 4 days ago
Dear Mr. Marlene Le Roux, Thank you for choosing Altis Grand Hotel. We really appreciate for taking the time to write such a nice review about your hotel experience. Your feedback is very important! We are delighted to realize how wonderful was your stay with us. It is very rewarding to know that you felt the genuine hospitality of our staff and we made a difference! We will pass on your kind comments to Andreia Martins from the Groups and Events Department and her team! We believe they will be very happy and humbled to know that they contributed tremendously to the success of this Event! Thank you very much for your recommendation! We will be very happy to receive you once again at Altis Grand Hotel in Lisbon! Kindest regards, Sofia Carmo | Guest Experience Ambassador
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alberto M wrote a review Feb 19
1 contribution
Overall the experience was great, only some problems in the bathroom's room where the shower wasn't working as its best. Food was OK and very confortable bed. Pedro Garcia from the reception was very supportive and thanks to him my saty was 4/5, Thanks Pedro!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service, Serviços ao cliente/atendimento at Altis Grand Hotel
Responded 5 days ago
Dear Guest, Thank you for your kind words and glowing feedback! We are delighted to hear that you had an amazing stay at Altis Grand Hotel. Thank you for choosing the Altis Grand Hotel and we can not wait to host you again on your next visit! Best regards, Beatriz Antunes | Guest Experience Ambassador
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ian B wrote a review Feb 18
2 contributions
We shall look no further where to stay on our return to Lisbon. Everybody is welcome here at this family run hotel since 1973. All the staff were happy, helpful and affectionate...lovely Patricia, the buoyant Artur, the sweet soul of Vasco Martins who helped us with all we wanted to know about Lisbon whilst waiting for our taxi to take us to dinner over the 4 nights. With João and Luis Proenca also very helpful. Apologies for all the other staff I can't remember the names of but will remember the memories and the lovely suprise in our room as we arrived for a very special 40th anniversary as a gay couple....Ian and Ian x
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Not at this time
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service, Serviços ao cliente/atendimento at Altis Grand Hotel
Responded 5 days ago
Dear Guest, Thank you for your kind words and glowing feedback! We are delighted to hear that you had an amazing stay at Altis Grand Hotel. Thank you for choosing the Altis Grand Hotel and we can not wait to host you again on your next visit! Best regards, Beatriz Antunes | Guest Experience Ambassador
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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650Cindy wrote a review Feb 12
London, United Kingdom32 contributions
I organised a conference at Altis Grand Hotel for 86 attendees over a period of 3 days. Claudia Araujo was my main point of contact throughout the planning, and she went above and beyond to ensuring the meeting was a success. She helped sourced flowers, spoke with the Chef to create special meals for attendees with dietary requirements and provided constructive feedback on seating plan which allowed us to fit more tables. We used Paris I & II and Lisboa rooms - although initially feeling like you've walk to a seperate part of hotel, the space worked well and offered natural lighting and great views which my clients appreciated! The only criticism is that we are not allowed Registration Desk in hotel lobby, so we were situated on the Mezzanine Level (hidden away) but the hotel allowed us to put a banner in lobby to direct attendees to our desk. We had a drinks reception on Mezzanine Level to which there was a live pianist which was a lovely surprise, followed by dinner in the Hotel Restaurant on 2F which worked really well. Thank you also to the F&B team Pedro, Williame, Luis, Migel!
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Date of stay: February 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service, Serviços ao cliente/atendimento at Altis Grand Hotel
Responded 1 week ago
Dear Guest, Thank you for your wonderful feedback! We are thrilled to hear that your annual corporate kick off meeting at Altis Grand Hotel was a success. Our team takes great pride in ensuring that every aspect of your stay. Our staff is dedicated to providing friendly and helpful service to all our guests. We look forward to welcoming you back for future events at Altis Grand Hotel! Best regards, Beatriz Antunes | Guest Experience Ambassador
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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pporqueras wrote a review Feb 11
2 contributions
we had our company meeting at Altis Grand. 16 members from all over the world for 5 days. Altis staff was great and i would like to make a special mention to Andreia & Ricardo who were in every single details to make our stay so special Lisbon is amazing and all loved it!
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Guest Service, Serviços ao cliente/atendimento at Altis Grand Hotel
Responded 1 week ago
Dear Guest, Thank you for your wonderful feedback! We are thrilled to hear that your annual corporate kick off meeting at Altis Grand Hotel was a success. Our team takes great pride in ensuring that every aspect of your stay. Our staff is dedicated to providing friendly and helpful service to all our guests. We look forward to welcoming you back for future events at Altis Grand Hotel! Best regards, Beatriz Antunes | Guest Experience Ambassador
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Verena G wrote a review Feb 6
1 contribution
We held our annual corporate kick off meeting in this hotel and everything was perfect – from the preparations, the meeting room set up, the breakfasts, lunches… and especially the Gala dinner. On top the staff was always super friendly and helpful. The meeting rooms on the top floor were fantastic, with lots of light and a nice view over Lisbon.
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Date of stay: January 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service, Serviços ao cliente/atendimento at Altis Grand Hotel
Responded 2 weeks ago
Dear Guest, Thank you for your wonderful feedback! We are thrilled to hear that your annual corporate kick off meeting at Altis Grand Hotel was a success. Our team takes great pride in ensuring that every aspect of your stay, from the meeting room setup to the meals and Gala dinner, meets your expectations. Our staff is dedicated to providing friendly and helpful service to all our guests. We look forward to welcoming you back for future events at Altis Grand Hotel! Best regards, Pedro Miranda | Guest Experience Ambassador
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rana S wrote a review Jan 2024
8 contributions
Special thanks to Ms Sofia Caemo for her great service and the rest of staff all the assistance great location for hotel and good food Strategic location for sight seeing trips we hope we visit again Thank you Sofia you made our trip great and looking forward for our next stay
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service, Serviços ao cliente/atendimento at Altis Grand Hotel
Responded 4 weeks ago
Dear Guest, Thank you for your kind words and glowing feedback! We are delighted to hear that you had an amazing stay at Altis Grand Hotel. It is fantastic to know that you appreciated the assistance from our staff, enjoyed the great location and savored the good food. We are honored by your compliments and grateful for the opportunity to have been a part of making your trip great. Thank you for choosing the Altis Grand Hotel and we can not wait to host you again on your next visit! Best regards, Pedro Miranda | Guest Experience Ambassador
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Elena T wrote a review Jan 2024
5 contributions
Wonderful location, with high quality management, testy breakfast, kind people hotel. Everybody was professional, polite, kind and try to help, what make our vacation happy and really pleasure time. Special worlds wish to say to Luís Monteiro , director and Serghei Vasilenco sub-chef pastelaria. Miss this place and wish to come back. Alexander & Elena
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service, Serviços ao cliente/atendimento at Altis Grand Hotel
Responded 4 weeks ago
Dear Mrs Elena & Mr. Alexander, Thank you for choosing the Altis Grand Hotel during your visit to Lisbon, Portugal! We are delighted to hear that you enjoyed your stay with us and that you found all the staff at Altis to be exceptional and helpful. It is always very gratifying to hear that, and we will pass on your kind words to the whole team. We hope to welcome you back to the Altis Grand Hotel in the near future! Kind regards, Sofia Carmo | Guest Experience Ambassador
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$162 - $250 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
295
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ALTIS GRAND HOTEL $160 ($̶2̶2̶8̶) - Updated 2024 Prices & Reviews - Lisbon, Portugal

Frequently Asked Questions about Altis Grand Hotel
Which popular attractions are close to Altis Grand Hotel?
Nearby attractions include Medeiros e Almeida Museum (0.07 miles), Avenida da Liberdade (0.2 miles), and Praca Marques do Pombal (0.2 miles).
What are some of the property amenities at Altis Grand Hotel?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Altis Grand Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Altis Grand Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Altis Grand Hotel?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Altis Grand Hotel?
Conveniently located restaurants include Avenida Restaurant & Bar, Kebab Hut, and Instant Crunch.
Are there opportunities to exercise at Altis Grand Hotel?
Yes, guests have access to an indoor pool during their stay.
Is Altis Grand Hotel located near the city center?
Yes, it is 0.9 miles away from the center of Lisbon.
Are any cleaning services offered at Altis Grand Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Altis Grand Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Altis Grand Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Portuguese.