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HF Fenix Garden

Traveler (723)
360
Panoramas (35)
Room & Suite (425)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
An urban haven where the commotion does not enter.To enjoy the city does not mean you need to do without some peace and privacy.The HF Fénix Garden provides the desirable paradox of staying in the heart of Lisbon and feeling protected from all stress.The referential acoustic insulation allows you to observe the city bustle from the window as if it is not real. A strange feeling of seclusion kept in the wide aisles and common areas where, even if the hotel is full, you can feel peace.The decoration and comfort of the HF Fénix Garden make you forget the city and even that you are in a three star hotel. Something that you will only remember on check-out. Very closed to the hotel is Marquês de Pombal, several of Lisbon's main points of interest and all the transportation networks in the city.The HF Fénix Garden offers several free services, such as Internet access in the entire hotel. But the most surprising offer is the feeling of staying in an oasis in the middle of the city.
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Property amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Room service
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Value
Park View
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
117Restaurantswithin 0.3 miles
22Attractionswithin 0.3 miles
1,884Reviews
907Photos
43Q+A
100Room tips
Traveler rating
  • 806
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  • 129
  • 28
  • 19
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Popular mentions
Stayed on a four day break. Breakfast excellent, didn't use bar facilities. Room adequate, booking site we used for room booking stated a high floor quiet room overlooking gardens, we were first floor overlooking road! On checking in advised hotel full so unable to change room.
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Have stayed here before, had a great time so decided to come again. We chose a room on the top floor with a huge balcony, great views to the park and Marques de Pombal. There were two sets of huge patio doors to the balcony and these had electric black out blinds which were
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+1
It's amazing to come back after 3 years and be recognized by the front desk staff. The place is still as great as it was during the previous review. Got some pictures from breakfast this time - it is really a feast!
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My husband and I came to Lisbon for a night spur of the moment and found a decent price for this hotel. Having previously stayed at and enjoyed the HF Lisboa just around the corner we decided to try the garden. Overall for one night it was alright. We certainly weren’t here for
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Response from HFHotelsGroup, Guest Relations Manager at HF Fenix Garden
Responded Feb 26, 2019
Dear guest, First of all, I would like to thank you for your preference for HF Hotels, which very much flatters us. Thank you for sharing with us your experience since it is through your comments that we can detect improvement points. We regret that we have not been able to meet your full expectations and we will pass on your dissatisfaction to our Operational Coordination. We sincerely regret the condition of the mold in the bathroom, and believe that this type of situation does not make part of our usual standards of quality of service. Usually all our guests are delighted with our beds, but of course it depends on the personal opinion of each one. We apologize for not having been to your liking but we hope this does not prevent you from returning to HF Hotels. We would very much appreciate if you give it a try in the HF Fénix Music as well as the HF Fénix Urban, being the two that are missing in your experience in Lisbon :) Best regards, Bárbara Moreira HF Quality & Customer Relationship Manager
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This was our second stay at the Fenix Garden (I have also stayed at the Fenix Urban). The bed was one of the most comfortable we have ever slept in - think Premier Inn in U.K. terms. It was also vast. The breakfast was varied, hot and cold - even mini Pasteis de Nata on some
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All photosTravelerRoom & SuiteDining Pool & Beach
Professional photo exclusively commissioned by TripAdvisorHF Fenix Garden
The Terrace Double at the Hf Fenix Garden
Professional photo exclusively commissioned by TripAdvisorHF Fenix Garden
The Fenix Twin at the Hf Fenix Garden
Vista interna do quarto
cama suite 702
Doppelzimmer / Twin
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12345681
Hi, Yes to kettle. There was a fridge. There was a garden. Hope this helps
1 vote
Yes but only with special permission. We were allowed up one day because the fridge in the Garden Hotel had broken. Beware - the cost of a beer is astronomical.
1 vote
Hi is this hotel on flat area?
No it’s on a slight incline
0 votes
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We stayed in the Fenix Garden Hotel and used "Rideways" to pick us up in a high quality, air conditioned car with complimentary chilled water. We were met by a chauffeur and dropped off at hotel. Cost was surprisingly cheap and very efficient. Check out their website.
1 vote
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There is a bus from the airport to praca de marques de Pombal, whose station is quite near the hotel. It comes about every 20 minutes, and the tickets are sold near the bus station at the airport.
1 vote
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1234569
"Facing the Parque, higher floor. You'll have to pay a bit more for this. Though, we asked and got upgraded for free."
"choosa room thats not facing the plaza/roundobout due to the noise."
"Top floor have balconies"
"If possible, ask for a room not facing the street to avoid noise from the traffic outside."
"Maybe room at the back of hotel might be quieter but we were at the front and had no trouble sleeping with the slight road noise."
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PRICE RANGE
$118 - $209 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hf fenix garden lisbon
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
94
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