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HF Fenix Garden

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#63 of 244 Hotels in Lisbon
Certificate of Excellence
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HF Fenix Garden
HF Fenix Garden
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1,428 Reviews from our TripAdvisor Community

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Showing 399: English reviews
County Cork, Ireland
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a very comfortable hotel located beside Marques Pombal roundabout. A 20 - 30 minute walk takes you to the old town, strolling along a tree-shaded avenue (Liberdade), past street-traders stalls offering books, ornaments, jewellery etc. The hotel is a 10 - 15 minute Taxi-ride from the airport, and the metro has a stop at Marques Pombal roundabout; it... More 

Helpful?
Thank josepholiverm
2 reviews
5 of 5 stars Reviewed 1 week ago

Arrived to an amazing welcome from a super Receptionist Patricia. Everything we needed to know about Lisbon was made so easy. All the staff throughout were extremely friendly and respectful. Loved it.

Helpful?
Thank Ursula D
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is quite central en very easy to reach from the airport by metro. the staff is friendly and helped us with all our questions. There was free wifi and after some struggling's with registering it worked perfect. The rooms are clean and (on the park/road side) has nice view. Although we had de room on the side of... More 

Helpful?
Thank Ruben V
Varazdin, Croatia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Nice and warm hotel i which service is on highest level. Rooms are large, beds are extremly comfortable. Location is best possible in Lisabon, in 15 minutes time you can get to every important place in city. Breakfast iz large, fresh, you even get a champagne ;-) highly recommended ;-)

Helpful?
1 Thank Marko_Breljak
Paris, France
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our experience at the HF garden was a disappointment, no warm welcome upon arrival. when asked for inquiries about the surroundings we got a map pushed in our hands with some very brief indications. Our room was big but with a much smaller bed then some of the other rooms (we saw by chance when passing through the corridor). Shower... More 

Helpful?
1 Thank Boerhof27
HFHoteisFenix, Customer Attendance at HF Fenix Garden, responded to this review

Dear Client, Thank you for staying with us at HF Fénix Garden. We will forward your feedback to our coordinator - this is not the kind of service we want to present to our customers. Sorry for any inconvenience. Best regards, Susana Pinheiro, Customer Attendance More 

Island of Malta, Malta
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nothing to complain , maybe the size of our rooms - very small, but we spent only two nights in the hotel and the room size didn't really matter . Pillows and mattresses are good and comfortable. Rooms and bathrooms are very clean. Loved the idea of empty fridge in the room and vending machine in the corridor . Breakfast... More 

Helpful?
1 Thank Frosya B
HFHoteisFenix, Gerente de relações com clientes at HF Fenix Garden, responded to this review

Dear Frosya, Thank you for the time you spent reviewing our hotel HF Fénix Garden. We are very pleased that you found Staff, cleanliness, breakfast and location as major points of your stay. Best regards, Susana Pinheiro, Customer Attendance More 

Level Contributor
162 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
4 of 5 stars Reviewed August 23, 2016

The HF Fenix Garden is one of the 3 hotels of the HF chain that are located right next to each other, next to Praca Marquis de Pombal and opposite the Eduardo VII park. We had a very pleasand and comfortable 4-night stay in this hotel and we were totally satisfied. The hotel and the rooms are modern, very clean,... More 

Helpful?
Thank maikol77
Caracas, Venezuela
Level Contributor
134 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed August 16, 2016 via mobile

Very nice hotel, very close to metro station and city tour buses. Rooms are large and clean and well maintained. Breakfast (included) is good with fresh fruits and varied food. Very recommendable hotel. Bad thing: They charge one night to your cc 48 hours before you check in.

Helpful?
Thank CesarSarz
Wymondham, United Kingdom
Level Contributor
36 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed August 14, 2016

We stayed at 7th floor in the room facing the inner court, and it was pretty quiet which is important for two light sleepers. We asked to switch our more expensive room with garden view which we originally booked, but that one faces not just the huge park, but also the busy street and we couldn't sleep. Location is superb,... More 

Helpful?
1 Thank sarayka
Helsinki, Finland
Level Contributor
123 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed August 13, 2016

Good location, metro station just below or you can take a nice stroll on foot towards various sites. The room on the 8th floor has great views from the big balcony towards the King Edward VII park. The room is nice but quite small. Also the bed is on the small side but comfortable. Breakfast was good, they serve sparkling... More 

Helpful?
Thank GlobeHope
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
An urban haven where the commotion does not enter.To enjoy the city does not mean you need to do without some peace and privacy.The HF Fénix Garden provides the desirable paradox of staying in the heart of Lisbon and feeling protected from all stress.The referential acoustic insulation allows you to observe the city bustle from the window as if it is not real. A strange feeling of seclusion kept in the wide aisles and common areas where, even if the hotel is full, you can feel peace.The decoration and comfort of the HF Fénix Garden make you forget the city and even that you are in a three star hotel. Something that you will only remember on check-out. Very closed to the hotel is Marquês de Pombal, several of Lisbon's main points of interest and all the transportation networks in the city.The HF Fénix Garden offers several free services, such as Internet access in the entire hotel. But the most surprising offer is the feeling of staying in an oasis in the middle of the city. ... more   less 

Additional Information about HF Fenix Garden

Address: Rua Joaquim Antonio de Aguiar, 3, Lisbon 1050-010, Portugal
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $74 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HF Fenix Garden 3*
Number of rooms: 94
Reservation Options:
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Also Known As:
Hf Fenix Garden Lisbon
Hotel Style:
#23 Family Hotel in Lisbon
#40 Romantic Hotel in Lisbon
#62 Business Hotel in Lisbon
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