Dom Goncalo Hotel & Spa
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Avg. $102 /night, 10/5 - 10/6
$155
per night
$119
per night
$82
per night
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About
4.5
#7 of 42 hotels in FatimaLocation
4.5
Cleanliness
4.6
Service
4.6
Value
4.2
Conveniently located in the center of Portugal, close to three World Heritage Monuments and 10 min walk from the Sanctuary of Fatima, you'll find this boutique hotel the perfect stay for relaxation, great food or a romantic or family escape. Excellent accessibility: 2 minutes from the main highway Lisbon-Porto. Personal touch in every detail: freshly cut flowers, beautiful gardens, extensive buffet breakfast and room service, cosy fireplace corner, library, Wellness Spa with inviting facilities including heated pool and fitness room free for guests. There is also a wide range of health and beauty treatments by appointment. Beautiful rooms with free wi-fi access, pillows menu, safe, central heating and air conditioning. The hotel is children's friendly offering kids menu, kids room, playground area in the garden, free cribs and free extra beds for children up to 9 years old. Free Wireless Internet in all public areas and in rooms, free internet point and top reviewed restaurant.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Hiking
Walking tours
Children's playground
Parking garage
Wifi
Fitness / spa locker rooms
Sauna
Hot tub
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Wine / champagne
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Massage
Neck massage
Steam room
Baggage storage
Non-smoking hotel
24-hour front desk
Laundry service
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bidet
Bathrobes
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Park View
Languages Spoken
English, French, Spanish, Portuguese
Location
Rua Jacinta Marto 100, Fatima 2495-450 Portugal
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 82 out of 100
82
Lisboa Airport
64.1 mi•
See all flights
Rental Cars
21 Restaurants
within 0.3 miles
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Detailed Reviews
one pleasant hotel that's in a good location for discovering what fatima has to offer and it's in a quiet part of town which only adds to it's appeal.
check-in was simple,one very cosy and warm reception area with a fairly priced bar,you also has the use of a free lap-top.
lifts to all floors,rooms are clean and large and has everything one needs to make for a comfortable stay.
check-in was simple,one very cosy and warm reception area with a fairly priced bar,you also has the use of a free lap-top.
lifts to all floors,rooms are clean and large and has everything one needs to make for a comfortable stay.
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Date of stay: December 2019
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hoteldgfatima, Gestor de Relações com o Cliente at Dom Goncalo Hotel & Spa
Responded Jan 12, 2020
Dear guest, Many thanks for your review and comments on your stay. We were very pleased to know you enjoyed it. We wish you a good trip around Portugal and back home and a wonderful 2020! Hope you have the chance to visit us again in the future. kindest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely facilities and the location is great. Excellent breakfast and staff were friendly enough. My only complaint is the number of screaming, dive-bombing small kids and babies in the unsupervised pool and jacuzzi. Why aren't there separate times for families and for people who actually want to swim without shrieking 5 year-olds leaping onto your head? Why are there no rules in the pool at all? Why are small kids allowed in the sauna and why is a 6 month old baby allowed in the jacuzzi and pool? One couple came in with a pushchair which had been all over the public streets. This is not sanitary and it is certainly not enjoyable or relaxing having boisterous teens and kids everywhere. More like a kids' birthday party than a 'spa.' The Turkish bath needs a hose to clean the seats after use and you should put up signs that encourage guests to shower before entering the pool after heat treatments. Ew. Apart from that disappointment, it was a nice hotel.
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Date of stay: February 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations M, Diretor-Geral at Dom Goncalo Hotel & Spa
Responded Mar 20, 2022
Dear Client Thank you for choosing Dom Gonçalo Hotel & SPA to enjoy your leisure time. We take note of your comments and suggestions. These will certainly be analyzed and shared with the heads of each department and will contribute to the improvement of our service. We hope to receive your visit in the near future. Best regards The Direction
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was warmly greeted despite my unannounced arrival and lack of a reservation. I was provided with all of the amenities afforded to new guests and told that if I could stay for the day I could take advantage of their spa facilities which sound wonderful. Unfortunately I had to be on my way. I would definitely return for another visit if I have the chance.
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Date of stay: January 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hoteldgfatima, Gestor de Relações com o Cliente at Dom Goncalo Hotel & Spa
Responded Jan 24, 2020
Dear Guest, Many thanks for your review of your stay at Hotel Dom Gonçalo in Fátima and your kind words. It was a pleasure having you with us. Until next time you have the chance to visit us again, we wish you a pleasant trip and a great year 2020. Kindest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have travelled extensively and never had such rude and abrupt customer service. As others have stated the pictures on websites are very deceiving. The decor is old and outdated and there is not one single double mattress in the entire hotel. All singles pushed together. Which is shocking based on the fact this is meant to be a 4 star hotel and I booked a double bed. Even there deluxe rooms are the same so don't bother paying the extra!
The reception staff are literally useless. Even though the hotel is pretty much empty they have insisted we have to book everything. Our buffet breakfast time, our dinner time, our 1 hour spa use time. For a relaxing stay this has been the most pain staking process when all we want to do is relax and do what we want when we feel like it. This is a kid week stay and they are not at all busy.
When calling reception to get some further information on the apparent law of wearing a swimming cap in the pool and sauna area they argued with me on the phone and would not give me the information/website so I could read further into this apparent 'law'. Swimming caps charged at the spa here are 7euro each and there was no mention of this when checking in or booking our time slot at the spa until we arrived down there and were told we couldnt enter without one. There is no law for it.
Also the breakfast buffet supposedly hot food was cold. Would not recommend to stay here at all.
The reception staff are literally useless. Even though the hotel is pretty much empty they have insisted we have to book everything. Our buffet breakfast time, our dinner time, our 1 hour spa use time. For a relaxing stay this has been the most pain staking process when all we want to do is relax and do what we want when we feel like it. This is a kid week stay and they are not at all busy.
When calling reception to get some further information on the apparent law of wearing a swimming cap in the pool and sauna area they argued with me on the phone and would not give me the information/website so I could read further into this apparent 'law'. Swimming caps charged at the spa here are 7euro each and there was no mention of this when checking in or booking our time slot at the spa until we arrived down there and were told we couldnt enter without one. There is no law for it.
Also the breakfast buffet supposedly hot food was cold. Would not recommend to stay here at all.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Unfortunately there are very few adjustments for customers with disabilities here.
I was given misleading information whilst booking which made it stressful on arrival.
When trying to find an accessible room I was told there was low availability (they have 2 rooms for disabled people in the whole hotel) and also an extra charge on top of that to use the room, which felt like a tax for being disabled.
The pool doesn't have graduated steps so I couldn't use that either. You're only allowed to use for an hour and have to pre-book.
I wouldn't stay here if you have a disability.
I was given misleading information whilst booking which made it stressful on arrival.
When trying to find an accessible room I was told there was low availability (they have 2 rooms for disabled people in the whole hotel) and also an extra charge on top of that to use the room, which felt like a tax for being disabled.
The pool doesn't have graduated steps so I couldn't use that either. You're only allowed to use for an hour and have to pre-book.
I wouldn't stay here if you have a disability.
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Date of stay: July 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Excelent reception and restaurant service. The swimmimg pool and surrounding area very clean and very good water temperature
All in all the hotel staff is very competent and friendly.
We stay at this hotel very often and will continue to come back.
All in all the hotel staff is very competent and friendly.
We stay at this hotel very often and will continue to come back.
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Date of stay: June 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Elsa Heleno, Gerente geral at Dom Goncalo Hotel & Spa
Responded Jul 1, 2020
Dear customer, thank you very much for your evaluation and comments that the team was very pleased with. Thank you also for choosing Hotel Dom Gonçalo again for your stay in Fátima. Until the next opportunity, we wish you well and remain safe. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent hotel walking distance to sites. Bed was great for a nights rest after a long day of touring. To use the spa, you need to bood in advance your reservations early in the day or for the next day. Breakfast was great along with staff. Room was clean and well kept.
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Date of stay: May 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at the hotel on Christmas day. The location is great, close to the main attractions of Fatima. Room was clean. We didn't really try the pool & it was too crowded. I have to say the photos of the pool on the website looked a lot bigger & nicer though.
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Date of stay: December 2019
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hoteldgfatima, Gestor de Relações com o Cliente at Dom Goncalo Hotel & Spa
Responded Jan 13, 2020
Dear guest, Many thanks for your evaluation and for having chosen the Hotel Dom Gonçalo for your stay in Fatima on such a special day. In fact the Hotel was fully booked for Christmas and that is why the pool area was so busy. We apologize for the inconvenience. Hope you had a good trip back home and wish you a great new year of 2020. Kindest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a small group staying at the Dom Gonzalo Hotel & SPA. The staff was courteous, professional and very helpful . Spacious room , we had one dinner at their restaurant the food was very good . Excellent hotel in a convenient location to the Sanctuary. Thank you to Emanuel and your team for your help and making our clients so happy .
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Date of stay: March 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations M, Diretor-Geral at Dom Goncalo Hotel & Spa
Responded Mar 20, 2022
Boa tarde Agradecemos a escolha pelo Dom Gonçalo Hotel & SPA para usufruir dos seus momentos de lazer. Ficamos satisfeitos por verificar que, de uma forma geral, gostou da sua estadia na nossa unidade. Esperamos ter a honra de voltar a recebê-la no nosso hotel. Com os melhores cumprimentos, A Direção
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice, clean. Breakfast was wonderful. Pleasant staff. Only advice is that swim caps are required for pool. Would stay here again. Rooms were very comfortable. Bathroom is huge and comfotable. TV is a little far from bed. Fabulous hotel, glad we stayed here.
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Date of stay: September 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear guest, The hotel has a large private parking outside. There is also a garage/ inside parking. If you want to park there, when booking please mention you want to park your car in the garage. It is a free service available on request and on availability. Kindest regards,
Dear guest,
Transfer services normally cost around 130€ maximum 150€.
Usually we contact a taxi, but you can hire the service to a transfer company. These is an example of one of these services: "fatimatransfers" but you can find many others online.
Alternatively you can go by taxi from the airport to the bus station of Lisbon which is 5 minutes away. There are fairly comfortable buses every half hour that travel directly to Fatima. The cost is maximum 15€ per person. In Fátima we can go get you at the bus station that is 400 meters away from the Hotel.
Dear Customer,
We thank you very much to have put us this issue. We checked the website and realized that in fact the types of rooms is confusing. Your reservation is confirmed for September 7th, a double bedroom design. Please do not be concerned. We are terribly sorry for the inconvenience caused. We wish you a good trip and once again our greatest thanks for your observation. Please do not hesitate to put any other question that may arise. Looking forward to welcome you in Fátima.
Regards,
Estimado cliente,
El hotel tiene un amplio aparcamiento privado exterior (gratuito), así como un garaje gratuito igualmente privado. En muchos años no hemos tenido problemas en el parque al aire libre, pero no podemos garantizar una seguridad absoluta. Sin embargo, póngase en contacto con el hotel para ver la disponibilidad de un espacio de estacionamiento en el interior para garantizar la seguridad absoluta.
Mejores saludos,
PRICE RANGE
$88 - $111 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dom goncalo hotel
LOCATION
PortugalCentral PortugalSantarem DistrictFatima
NUMBER OF ROOMS
71
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Dom Goncalo Hotel & Spa
Which popular attractions are close to Dom Goncalo Hotel & Spa?
Nearby attractions include Estatua do Padre Luis Kondor (0.2 miles), A Garrafeira de Fatima (0.05 miles), and St. Andre Arte Sacra (0.2 miles).
What are some of the property amenities at Dom Goncalo Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Dom Goncalo Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dom Goncalo Hotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Dom Goncalo Hotel & Spa?
Yes, free parking, a parking garage, and street parking are available to guests.
What are some restaurants close to Dom Goncalo Hotel & Spa?
Conveniently located restaurants include Enigma, Restaurante O Convite, and A Grelha Restaurante.
Are there opportunities to exercise at Dom Goncalo Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Dom Goncalo Hotel & Spa located near the city center?
Yes, it is 0.7 miles away from the center of Fatima.
Does Dom Goncalo Hotel & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Dom Goncalo Hotel & Spa?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to Dom Goncalo Hotel & Spa?
Many travelers enjoy visiting Capela Das Aparicoes (0.5 miles) and Medieval Town of Ourem, Portugal (4.9 miles).