This hotel is located in Estoril over the beautiful sandy Tamariz beach and only 200 meters away from the Casino and Estoril Congress Center. In the proximity you'll find numerous shopping facilities and entertainment venues. Connect to the public transport network may be found within 100 m of the hotel. Cascais is situated 5 km away and the airport nearest airport is 25 km from the hotel. The hotel has a total of 126 rooms spread over 8 floors, among them 50 room with ocean view. The hotel services include wheelchair access ways, lifts, 24 hour reception service, hotel safe and free internet wi-fi in the public areas. Among the public areas you can find two restaurants, a bar and a game room. This hotel has multipurpose rooms fit for any types of events and meetings with access to multimedia devices and wireless internet connection. For additional fees, guests may take advantage of laundry services as well as garage parking. The tastefully furnished rooms are well equipped with air conditioning, electronic safety door look, direct telephone, safe, LCD TV with Cable and Pay TV, Wi-Fi Connection (for and additional cost), Minibar and 24 hour room service, private bathroom with telephone and hair dryer. In the outdoor complex, guests will find a swimming pool and a sun terrace with sun loungers and parasols laid out ready for use. It is also possible to make use of the Health Club composed of a gym, Jacuzzi and steam room (for an additional fee) and a Spa where you can count with massages and beauty treatments also for an additional cost. The nearest golf course can be found approximately 3 km away. The restaurant offers buffets for breakfast, lunch and dinner although lunch and dinner may be selected a la carte or from a set menu. Furthermore, it is possible to book a half-board stay.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Bay View
Mid-range
Languages Spoken
English, French, Spanish, Portuguese
Location
Av. Marginal 49, Estoril, Cascais 2766-901 Portugal
Name/address in local language
Vila Galé Estoril
633 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
We stayed here for a week in early May. While the lifts are small they can accommodate 4 people or two with luggage. There is access from the second floor by stairs, but it is not obvious - try going up the stairs from the reception area. The buffet for breakfast and lunch was very good, though sometimes with a crowd it took a while to replenish dishes. The omelettes made to order were great at breakfast. The staff were very helpful and helped us making the right choice of wine for value as we had no idea of the price charged when asking for a glass of wine and a bottle of water. This may have been with new staff at the beginning of the season. The rooms were very clean, ours on the second floor while having a floor length window which opened inwards just had a railing and no balcony, overlooking a small courtyard , while facing seawards, no view of the sea. The bathroom had fitted shower gel and no shampoo. There was no extra charge for use of the safe in the room. There is a rooftop pool with loungers accessed from the reception area or via the emergency stairs with planters. The walks along the promenade across the road beyond the railway line from the hotel were very convenient and one could walk in either direction, although a short stretch was beside the road before getting to S. Pedro beach, several train stops up the line. The train to Lisbon took about 40 minutes and you paid 50c for the card and €5.25 return to Lisbon. There were not too many shops or restaurants nearby as this is a more residential area, but plenty in Cascais just 2 train stops down the coast. I would recommend this hotel as a good place to use as a base.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vila Galé Hotéis, Owner at Vila Galé Estoril
Responded May 18, 2024
Dear Guest, Thank you very much for choosing Hotel Vila Galé Estoril and for sharing your opinion and the experience of the stay. Our team is very pleased to know that we had meet your service expectations. We are looking forward to welcome you back again in the near future. Best regards, Daniela Coelho
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is good, but made great by the staff that work there. Every single staff member we had interactions with were so friendly, helpful and kind. Particularly Carla who was on the front desk when we arrived, who explained everything about the hotel to us, answered all our questions and was generally amazing.
The rooms are moderately-sized and have average facilities. Unfortunately the bed was extremely hard, which is the only negative I can think of for our entire stay. We had booked all inclusive and this included breakfast, lunch, dinner, more than substantial snacks and drinks. Every meal, snack or drink was very generously portioned and delicious.
The rooftop pool has lovely views of the ocean and the staff member working at the pool bar was lovely. They put cushioned pads on the sun loungers so you can comfortably stay there all day. I would recommend arriving early to ensure you get a lounger.
The breakfast buffet was great, with lots of choice of fruit, cooked breakfast items, pastries and even an omelette station.
If travelling to Estoril in future, I would definitely stay at this hotel again, mostly for the exceptional staff members.
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Date of stay: July 2022
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Just completed a two week stay at the Vila Galé Estoril hotel and as many of the reviews have emphasized, it is the staff that make your experience most enjoyable. The receptionists were all very friendly and helpful. The room was clean, the single beds were just satisfactory. Rooms with an ocean view are lovely but traffic noise can be disruptive. The breakfast buffet has a good variety of foods.(thank you Mr. Manual Inacio!) The hotel restaurant, Massa Fina, is excellent and we particularly enjoyed the Smoked Salmon Pizza! Again, the staff was wonderful! The hotel location, near the train station, is convenient for travelling to Lisbon, if they aren’t on strike. Walking along the ocean promenade is special.
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Date of stay: March 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vila Galé Hotéis, Owner at Vila Galé Estoril
Responded Dec 10, 2023
Dear Guest, Thank you very much for choosing Hotel Vila Galé Estoril and for sharing your opinion and the experience of the stay. Our team is very pleased to know that we had meet your service expectations. We are looking forward to welcome you back again in the near future. Best regards, Daniela Coelho
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This is not exactly a cheap hotel, so I did expect better for the price. The room decor looks like something from Wayne Newton era Las Vegas, but worse is the condition: the beds are too firm, with cheap-feeling spring mattresses; the shower wall was not big enough to prevent water from getting all over the bathroom, and it had a leaky seal making an even bigger puddle; the walls have chipped paint and the ceiling has shoddy repairs done.
Outside of the room, the public areas are better... the breakfast is good, and pool is nice, but quite cold, and for some reason the employees keot leaving the bar/cafe area unattended, so it was hard to actually place an order for anything.
The main reasons we booked this were to have close access to the beach and train station, and it served those purposes well. We also appreciated that it was adults only, with no kids running around and making noise! That made the pool a much more enjoyable experience.
But for the price ($200/night), we really expected the room to be better
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Date of stay: July 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vila Galé Hotéis, Owner at Vila Galé Estoril
Responded Aug 9, 2024
Dear Guest, Thank you very much for choosing Hotel Vila Galé Estoril and for sharing your opinion and the experience of the stay. The comments of our customers are extremely valuable to help us improve our services. We are sorry that your experience was not to your satisfaction. Looking forward to welcome you back in a near future, we hope that at a next opportunity we can meet your expectations. Best regards,
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Our stay would have been fine on it’s own, but one employee made it outstanding. His name is Manuel Inacio and he works in the Dining Room at the hotel there. Not only did Mr. Inacio go out of his way to make sure we had everything while dining in the restaurant, he went way beyond by spending time answering our questions about his beautiful country, Portugal and where he would suggest we visit. He took time to write down places to go and how to get there and was obviously enjoying his job. It is people like Mr. Inacio who are the true ambassadors of any country. The hotel is blessed to have him on board.
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from VilaGaleHotels, Gestor de Relações com o Cliente at Vila Galé Estoril
Responded Mar 8, 2020
Dear guest, First of all thank you for your comments about our Hotel our staff, specifically Mr. Inacio. We are also glad we have Mr Inacio on board and we would like to thank you for pointing this out., Mr. Inacio is looking forward your next stay with a big list of to do things you can visit next time. Best regards, António Monteiro
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We stayed at this hotel for a week in March. The hotel is located across the road from the beach and the railway station and next to the Casino gardens. The hotel is very clean, breakfast was good though the staff struggled to cope when a large group was present one morning. I would say this hotel is more for corporate guests attending meetings in the nearby conference centre rather than for holiday makers. The plus points are : close to beach and station (very frequent trains into Lisbon - get the Navegante card for 10 Euros for train plus all public transport in Lisbon). You can request a kettle for your room. Rooms cleaned every day. Negative points : although centrally located there are not a lot of reasonably priced places to eat nearby though this may change during the summer months. Cascais was much livelier. One of the lifts did not always want to stop at the 7th floor - the staff were aware of the fault with the button. No balconies and we were unable to open the window (though the air conditioning worked well but I prefer fresh air). If I visited the area again I would stay in Cascais which is more of a holiday town rather than a corporate/conference venue (but again, in summer, the vibe may change and the beaches and promenade are fab) but a perfectly acceptable place to stay if you want easy access to Lisbon.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip:If you want a kettle in your room ask at reception
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vila Galé Hotéis, Owner at Vila Galé Estoril
Responded Apr 5, 2024
Dear Ms Sarah, Thank you very much for choosing Hotel Vila Galé Estoril and for sharing your opinion and the experience of the stay. The comments of our customers are extremely valuable to help us improve our services. We are sorry that your experience was not to your satisfaction. Looking forward to welcome you back in a near future, we hope that at a next opportunity we can meet your expectations. Best regards,
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This is definitely not a four star hotel. The staff were not friendly (or helpful) and the rooms lacked basic amenities such as cream, conditioner, no iron, etc (things you would expect from a four star).
Lastly, I left my very expensive headphones in my room (which shows me via the find my device app). When called, they simply said they're not there and made zero effort to check..this is something a shady hotel would do.
I would highly recommend booking another hotel/bed and breakfast in the area. So many other great choices for the cost.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vila Galé Hotéis, Owner at Vila Galé Estoril
Responded Dec 10, 2023
Dear Evu2015 , Thank you very much for choosing Hotel Vila Galé Estoril and for sharing your opinion and the experience of the stay. The comments of our customers are extremely valuable to help us improve our services. We are sorry that your experience was not to your satisfaction. Looking forward to welcome you back in a near future, we hope that at a next opportunity we can meet your expectations. Best regards, Daniela Coelho
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These reviews are machine translated from their original language. Show machine translations?
For a four star, this Inn is really nothing exceptional.
The +: Beautiful rooftop swimming pool, fairly full breakfast buffet, location close to the sea, restaurants and amenities.
The - : I asked to change rooms because it wasn't very pretty (it was a little Motel). It had many traces on the walls. I was given a larger room, quite old but nice with a very decent bathroom. When I asked to change rooms, the person at the front desk repeated several times that she found the room initially allocated very well (she did not see the problem) but that if I really wanted they could show me another one (the one I accepted but anyway, no other available). I didn't dare to tell her (even if the desire was there) that, it seems to me, she's not paying for the room.... Note that there is a nightclub nearby so some rooms are noisy. We wanted to try the evening buffet...which was honestly not great...too simple with very average flavors (and other customers were also disappointed), we really need to improve this point. In addition, groups of women sitting next to each other were ultra loud, in canteen mode, impossible to hear each other. (Italian restaurant not tested). Some interior parts not very pretty (this is a detail but the elevator was old and tiny), the spa is very small. At the reception, as explained, one person not very friendly but the other more correct and smiling. Customer service efforts should be made.
In summary, I think all these points should be improved because honestly I will not come back again... sorry. Only the Award is quite correct but I had to pay in full when I arrived at 2:00 in the morning... a little strange. It is with regret that I give this assessment.
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our bedroom had a shattered glass in the veranda. The food in the hotel was good and breakfast I must say was excellent. Parking was difficult but we got lucky there was one space on the road available, however we were afraid of moving the car and not be able to park again.
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Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from VilaGaleHotels, Gestor de Relações Públicas at Vila Galé Estoril
Responded Jan 5, 2020
Dear guest Thnak you for taking some time reviewing our Hotel. We are sorry we were not able to provide you with the best stay but hopefuly we can do it on your next visit. Best regards, António Monteiro
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The hotel is very convenient for the train to Cascais/Lisbon. Rooms are clean, comfortable and all staff are very well trained. I would absolutely stay with this hotel again. Breakfasts were excellent. Really, really good with a wide choice and well organised. We also had pizzas in the hotel restaurant for dinner...if you love thin crispy based pizzas...you will love them...we did 😋
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Date of stay: March 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vila Galé Hotéis, Owner at Vila Galé Estoril
Responded Nov 15, 2023
Dear Guest, Thank you very much for choosing Hotel Vila Galé Estoril and for sharing your opinion and the experience of the stay. Our team is very pleased to know that we had meet your service expectations. We are looking forward to welcome you back again in the near future. Best regards, Daniela Coelho
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Suffolk, United Kingdom216 contributions105 helpful votes
A 5 minute walk from the hotel. its across the main road from the hotel. it can be accessed by an underpass.
Lisbon is a short and cheap journey from the hotel.
Have a look at google maps, its between the hotel and the beach.
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