Rua Das Palmeiras Lote 5 Quinta Da Marinha, Cascais 2750-005 Portugal
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Room & Suite (579)
Dining (139)
About
#17 of 45 hotels in Cascais
Location
4.0
Cleanliness
4.5
Service
4.2
Value
4.1
Amid world-renowned golf courses, the resort is a peaceful retreat distinguished by its indulgent facilities and thoughtful accommodations.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Casino and Gambling
Babysitting
Parking
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Kitchenette
Microwave
Minibar
Flatscreen TV
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Portuguese
Location
46Car recommended
Grade: 46 out of 100
13Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
Contact
Rua Das Palmeiras Lote 5 Quinta Da Marinha, Cascais 2750-005 Portugal
Name/address in local language
Getting there
Rental CarsSee all Cascais rental cars
1136Reviews56Q+A82Room tips
Reviews
Traveler rating
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Most Recent
10 of us on a golfing holiday. We have been thoroughly spoiled by the staff for nearly a week. We still have 2 days to go. All the staff go out of their way to make us welcome, comfortable and happy Spacious comfortable rooms that are very quiet. Small kitchenette useful for making own drinks The evening meal is very special. 3 delicious courses with a little amuse bouche to start. All of very high standard and attention to detail The service is quiet and attentive. A lovely mix of nationalities working together We will be very sorry to leave Thank you all for giving us a wonderful week
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Excellent Resort … quiet and peaceful with top notch service staff. Rooms were clean and spacious. The breakfast was good and food at the Glass Terrace restaurant was delicious. I was particularly impressed by Laura at the reception who was extremely helpful and courteous. People like Laura make a good impression about a hotel.
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
So some of good mixed with okay. Perhaps it's cause it was off season? The rooms were huge, spacious, the kitchen well stocked and 4 to 8 bottles of water a day. Pretty space and lay out in the lobby. Check in was great and easy, so thrilled to have my room reedy at my pre-dawn arrival. Pretty landscaping Just a ton of minor service failures. The housekeeping was random, some days perfect, other days they took all the dirty towels and wash clothes and left no clean ones. Some days breakfast service was great and others it was like being there was inconvenient to the staff. And the room service was bland. And the laundry service was way over priced (11 euro for pants?), go down town Cascais and hit a laundry mat. We they took room service dishes away they took my room silverware. Water in the shower went hot and cold nearly everyday while trying to get clean. The spa which isn't connected was wretched service, no one there at the desk or answering the phones, so it's not a perk.…
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Date of stay: February 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Miguel Cardia, Guest Services / Front Office at Sheraton Cascais Resort
Responded Feb 8, 2023
Dear squinn13, Thank you so much for taking the time to give us your feedback regarding your most recent stay with us here at the Sheraton Cascais Resort. We kindly appreciate your positive comments regarding our reception and welcome desk, our beautiful and well stocked rooms and the pre-arrival planning for your stay. We will make sure to pass your feedback to our teams as a way of celebrating the great guest experience we delivered in those points. When it comes to the inconsistency of housekeeping procedures, the prices for laundry and the friendliness of our breakfast staff we sincerely apologize for this situation you experienced as it does not represent our standard and we will review this topic in greater detail to make sure we can prevent these situations from occurring in the future and how we should improve proactively with the teams. We sincerely apologize if we did not meet your expectations on these points, and please feel free to connect with me directly to understand how we can welcome you again in the future whenever your travels bring you back to Cascais. Once again, thank you for taking the time to write us regarding your most recent stay with us. With warm regards, Miguel Cardia Guest Relations Manager Sheraton Cascais Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had one of our best family holidays. The entire hotel team is amazing and paid full attention to every detail that made our stay perfect. It was also my daughter's birthday and guest services did everything so well to celebrate the day with cake, and balloons kept in the room while we stepped out. Our entire experience from the time we checked in and checked out has been memorable. The hotel is very clean and very well maintained. I would recommend anyone to visit and we would be visiting again very soon.
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We very much enjoyed the one bedroom suite with a garden view. Ruben at the front desk was very attentive to our every needs and always had kind words, never forgetting to ask us how has our experience been. Also we had a nice dinner the first night at the hotel restaurant. I forgot the name of the waiter but this young man was from Ecuador, he was great. We just extended an extra night.
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Miguel Cardia, Guest Services / Front Office at Sheraton Cascais Resort
Responded Nov 27, 2022
Dear Mr. Alexander M, On behalf of the entire hotel team, I want to thank you for sharing about your overall experience here with us at the Sheraton Cascais Resort. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all of our teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. and we'll certainly share it with Ruben and the restaurant team as well. We hope to welcome you again soon whenever your travels bring you back to Cascais. Sincerely, Miguel Cardia Guest Relations Manager Sheraton Cascais Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A special and big THANK YOU to Laura, Ruben ans Luis :) (and Sumon at the breakfast) You made the stay amazing from the check in to the check out. Even after the check-out! The love and passion for your job is very obvious and appreciated. One of the most beautiful hotel experiences I've had until now. The hotel in itself is very clean and the rooms are beautiful. Definitely i'll be back again to enjoy this beautiful hotel and the professional and caring service of its employees. Thank you again and see you soon.
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Date of stay: October 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Miguel Cardia, Guest Services / Front Office at Sheraton Cascais Resort
Responded Nov 21, 2022
Dear lnaS55555, We are extremely glad to hear your feedback regarding your most recent stay here with us at the Sheraton Cascais Resort. We take this moment to share your feedback throughout our property regarding the service of our team and the shinning stars you mentioned in your review. They join me in thank you for your preference in Sheraton Cascais and hoping we will be able to see you soon whenever your travels bring you back to Cascais. We will always be at your disposal regarding assistance for your upcoming stays or any needs you might have as our motto is to make our guests feel as much welcome and comfortable as possible. Once again, I would like to kindly thank you for your feedback and wishing to see you back again at the Sheraton Cascais Resort anytime soon. With warm regards, Miguel Cardia Guest Relations Manager Sheraton Cascais Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have been there two consecutive weeks for business reasons. The structure is simply beautiful and services are super. Food is great and the staff nice and competent. A special thank to Renata and Edgar for their dedication and support!! Highly recommended!! Hope to come back soon!! Enrica
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
The hotel is an icon in Cascais. But on top of the architecture and generous spaces offered, furnished with taste and style, the best part is the people working here. Is rare to find stuff capable to read the needs of their guests. And here at Sheraton Cascais the team is present and delivers a high level of service to their guests. Well done! We are visiting this hotel since 4 years and the stuff is very attentive and delivers an amazing result capable to surprise their guests with their attention to detail and kindness.
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Date of stay: October 2022Trip type: Traveled as a couple
Room Tip: Stay in Cascais, is 25minutes drive from Lisbon. And on top the coast is just a natural...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Miguel Cardia, Guest Services / Front Office at Sheraton Cascais Resort
Responded Nov 5, 2022
Dear gmike11111, On behalf of the entire hotel team, I want to thank you for sharing about your overall positive experience here with us at the Sheraton Cascais Resort. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all of our teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon whenever your travels bring you back to Cascais. Sincerely, Miguel Cardia Guest Relations Manager Sheraton Cascais Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the moment we entered the property we were treated so very well. We had traveled 19 hours - having travelled to Miami Florida the day before and flying overnight, arriving early in Lisbon. We were welcomed warmly and invited to rest and enjoy breakfast while our room was being prepared. Our room was ready shortly and what a delight it was to enter. It was spotless. Having traveled much of the world, we routinely check everything about the room. Everything was perfect. Often housekeeping is the “weak link” in services provided by a hotel - not so at this hotel. As we wandered the property we noticed how well maintained and clean everything is. All the staff greeted us with a smile. The breakfast buffet is very enjoyable. The sparkling wine adds a touch of elegance and all the offerings, hot and cold, were delicious. Dinner in the Glass Terrace was fabulous. The menu choices are excellent, the food is prepared wonderfully, and the service is nothing short of outstanding. All the staff we encountered were gracious and helpful. We applaud the excellence of the leadership and team members. We look forward to our return.…
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Date of stay: September 2022
Location
Service
Sleep Quality
Room Tip: Hotel is located in a quiet neighborhood, did not hear any noise.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Miguel Cardia, Guest Services / Front Office at Sheraton Cascais Resort
Responded Oct 10, 2022
Dear BGMNJ, Thank you so much for taking the time to give us your valuable feedback on your most recent stay with us here at the Sheraton Cascais Resort. We are delighted to hear your extremely positive feedback as this boosts our motivation to keep delivering the guest experience we always wish to give to our beloved guests. We kindly thank you for your remarks regarding our teams, our housekeeping team in particular and we'll make sure to pass your feedback and share it with our teams as a way of celebrating the great job we've done during your stay. Also, we will take your remarks to our F&B Manager regarding our breakfast buffet, our menu choices and dining experience at the Glass Terrace Restaurant. Once again we wish to thank you for your preference and we hope to welcome you again soon in the future whenever your travels bring you back to Cascais and Portugal. With warm regards, Miguel Cardia Guest Relations Manager Sheraton Cascais Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A well equipped resort and the staff we found to be really engaging through out our stay, the Glass Terrace in particular I would like to thank the staff, my wife has a particular dietary requirement and on every occasion the team went to great lengths to make sure her requirements were met even to cooking specifically for her, thank you to the team though out the resort you made us feel quite special Garry Ford - UK
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Date of stay: September 2022
Value
Cleanliness
Service
Room Tip: Book a Suite, great value and lots of space in the rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Miguel Cardia, Guest Services / Front Office at Sheraton Cascais Resort
Responded Sep 26, 2022
Dear garryf459, Thank you so much for taking the time to give us your valuable feedback from your most recent experience here with us at the Sheraton Cascais Resort. We are delighted to hear that you had an amazing time here in our property for these days and you enjoyed your stay overall! Your feedback regarding our service stars during your stay has been share throughout the property as well as in the teams briefing and Leandro, Melina, Bernardo and Ana Sofia, were delighted to hear and read your words! This is what Sheraton is all about, creating connections and feel like we can make our guests feel at home. I am extremely proud to hear this feedback and be able to share it the whole hotel. The team joins me in inviting you to come back to our property whenever your travels bring you back to Cascais. Feel free to reach us if we can provide you with any further assistance and wishes of a great week ahead. With warm regards, Miguel Cardia Guest Relations Manager Sheraton Cascais Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$168 - $224 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vivamarinha hotel cascais
FORMERLY KNOWN AS
Vivamarinha Hotel & Suites
LOCATION
PortugalCentral PortugalLisbon DistrictCascais
NUMBER OF ROOMS
146
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Claim Your ListingSHERATON CASCAIS RESORT $153 ($̶1̶9̶7̶) - Updated 2023 Prices & Hotel Reviews - Portugal
Frequently Asked Questions about Sheraton Cascais Resort
What are some of the property amenities at Sheraton Cascais Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Cascais Resort?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Sheraton Cascais Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton Cascais Resort?
Yes, free parking is available to guests.
What are some restaurants close to Sheraton Cascais Resort?
Conveniently located restaurants include Onofre, Restaurante Pizzeria Pikas, and Gigino e Gigetto.
Are there opportunities to exercise at Sheraton Cascais Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Sheraton Cascais Resort have airport transportation?
Yes, Sheraton Cascais Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Cascais Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Cascais Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Cascais Resort?
The staff speaks multiple languages, including English and Portuguese.
Are there any historical sites close to Sheraton Cascais Resort?
Many travelers enjoy visiting Fortaleza de Nossa Senhora da Luz (0.8 miles), Citadel Of Cascais (2.5 miles), and Quinto Patino (3.6 miles).