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Sheraton Cascais Resort

Booking.com$146*
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#11 of 38 Hotels in Cascais
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Sheraton Cascais Resort
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698 Reviews from our TripAdvisor Community

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Showing 242: English reviews
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Vancouver, Canada
Reviewed 2 days ago NEW

Plenty of scape for walk and stroll, spacious rooms and suites, very helpful and responsive staff, clean, it is just an awesome place to relax when you know everything else is just being taken care of. Loved it will return anytime,

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Helpful?
Thank campione838
GM_SheratonCascais, Guest Relations Manager at Sheraton Cascais Resort, responded to this review

Dear Sheraton Cascais Resort Guest, Thank you for sharing your experience at the Sheraton Cascais Resort through the Guest Satisfaction Survey. As a valued costumer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is...

Basingstoke, United Kingdom
HOTEL’S FAVORITE REVIEW
Reviewed April 14, 2017

This resort is a fantastic place to relax and unwind. We stayed for a 3 night mid week break to do just that and were not disappointed. We were greeted warmly from the moment we arrived, all the staff are brilliant and nothing is too much trouble. Felipa in the Glass House restaurant was extremely friendly and helpful. The resort...

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Helpful?
1Thank Lisa D
About Hotel's Favorite Review
GM_SheratonCascais, Guest Relations Manager at Sheraton Cascais Resort, responded to this review

Dear Lisa, Thank you for sharing your experience at the Sheraton Cascais Resort through the Guest Satisfaction Survey. As a valued costumer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our...

Luxembourg
Reviewed 3 days ago NEWvia mobile

This resort is located in the luxurious district surrounded by the golf, luxurious villas and other luxurious hotel & resorts. The entrance is private creating a secure and private atmosphere with an high class hotel. Rooms are spacious and quiet. Desk staff is really friendly and helpful. Breakfast is correct, sometime a bit crowded depending on tour operators group or...

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Helpful?
Thank Pappylux
GM_SheratonCascais, Guest Relations Manager at Sheraton Cascais Resort, responded to this review

Dear Sheraton Cascais Resort Guest, Thank you for sharing your experience at the Sheraton Cascais Resort through the Guest Satisfaction Survey. As a valued costumer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is...

london
Reviewed 1 week ago NEW

Only stayed for 1 night in a suite, which was very good as was parking, check in and check out, although must stress a suite should offer better pillows and lighting in bathroom is not great if being extreamly picky.... a real big negative in this day and age is to charge 10-15 euros depending what wifi you want to...

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Helpful?
2Thank dubaiman
Reviewed 1 week ago via mobile

Stayed here from 18/5-19/5 as had a quick business trip. Receptionists are very good and helpful. Nice, clean, well decorated, modern contemporary hotel. Rooms are huge. There is a kitchenette on the right as you walk in followed by a large room. Again, large ensuite and shower in the bath is very good. Bed is comfortable. Managed to have a...

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Helpful?
Thank Jay M
London, United Kingdom
Reviewed 1 week ago

I booked on Voyage Prive. I have travelled with them before and loved it. This hotel is gorgeous, it’s a gorgeous setting but unfortunately the service did not match the hotel. It seemed none of the staff could answer queries. It seems this is a known issue looking at the reviews now. Examples of annoyances... None of the menus where...

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Helpful?
1Thank LondonAF
GM_SheratonCascais, Guest Relations Manager at Sheraton Cascais Resort, responded to this review

Dear Sheraton Cascais Resort Guest, We would like to thank you for choosing Sheraton Cascais Resort for your stay in the fabulous village of Cascais and also for the time spent sharing your experience, it means a lot to us. We are indeed very concerned to learn of your disappointment with some aspects of your stay, like swimming pool bar...

Geneva, Switzerland
Reviewed 4 weeks ago via mobile

This is a lovely resort and staff really try hard. The rooms are spacious with balconies and the pool area is spacious with lovely crisp white towels. The problem is that it is far from everything so you will be bound to the resort unless you have Uber. I also doubt their ability to manage huge summer crowds. Room service...

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Helpful?
Thank Elaine M
Reviewed April 16, 2017 via mobile

The rooms are great, the personell are nice (and partly very slow). However, the "free internet" was in the lobby only and access in your room was only EUR 20 a day, which makes a low total score with me.

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Helpful?
2Thank Hans U
GM_SheratonCascais, Guest Relations Manager at Sheraton Cascais Resort, responded to this review

Dear Sheraton Cascais Resort Guest, We would like to thank you for choosing Sheraton Cascais Resort for your stay in the fabulous village of Cascais and also for the time spent sharing your experience, it means a lot to us. We are indeed very concerned to learn of your disappointment with some aspects of your stay and I would like...

Reviewed April 16, 2017 via mobile

Family stay for 2 days. A bit outside of center but in a nice environment. Rooms are big and well equipped but the sofa bed is too small for two teenager to sleep, we have requested an extra bed and got it luckily. The breakfast is too expensive (20 eur each) if you have a rate that does not include...

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Helpful?
Thank ricforspain
GM_SheratonCascais, Guest Relations Manager at Sheraton Cascais Resort, responded to this review

Dear Sheraton Cascais Resort Guest, We would like to thank you for choosing Sheraton Cascais Resort for your stay in the fabulous village of Cascais and also for the time spent sharing your experience, it means a lot to us. We are indeed very concerned to learn of your disappointment with some aspects of your stay and I would like...

2012LB
Reviewed April 14, 2017

We liked the comfort and decoration of the room and the excellent Customer Service of reception, Especially Antonio Vila Mayor, who made up for how disappointed we were with hotel policy. In my former work I travelled over the world and many times stayed at Sheraton. I was expected the same service as than. However the company policy seems to...

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Helpful?
1Thank mirandaandjohn
GM_SheratonCascais, Guest Relations Manager at Sheraton Cascais Resort, responded to this review

Dear Sheraton Cascais Resort Guest, Thank you for taking the time to share your recent experience at the Sheraton Cascais Resort with us. It appears from your feedback that there were a few challenges during your stay with. I truly apologize that the service was not fully functional during your stay. I, along with all other hotel associates, are passionate...

Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Sheraton Cascais Resort boasts an enviable location on Portugal's sweeping Atlantic coast, just 30 minutes from Lisbon and 2 kilometres from Guincho Beach. ... more   less 

Additional Information about Sheraton Cascais Resort

Address: Rua das Palmeiras | Quinta da Marinha, Cascais 2750-005, Portugal (Formerly Vivamarinha Hotel & Suites)
Location: Portugal > Central Portugal > Lisbon District > Cascais
Price Range: $126 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Cascais Resort 5*
Number of rooms: 146
Reservation Options:
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Also Known As:
Vivamarinha Hotel Cascais
Hotel Style:
#8 Spa Hotel in Cascais
#9 Family Hotel in Cascais
#10 Romantic Hotel in Cascais
#10 Business Hotel in Cascais
#11 Luxury Hotel in Cascais
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Cascais Resort staff and other travelers.
35 questions
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over a year ago
Liverpool, United Kingdom
1 day ago

See all questions (35)

Questions? Get answers from Sheraton Cascais Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Family friendly and they have suites that even could accommodate large families”
campione838, 2 days ago | Read review
“Try get a room on the pool/restaurant side.”
LondonAF, 1 week ago | Read review
“The suites are awesome.”
wjblunk, Nov 12, 2016 | Read review
“The layout of the buildings of the hotel allows the selection of rooms and suites for every kind of stay!”
coolka_zu, Nov 9, 2016 | Read review
“The suites are big, comfortable and well furnished/equipped.”
MikeF225, Oct 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$146* /night
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CheapTickets$146
Hotwire.com$146
Travelocity$146
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*Disclaimer
Prices are for 1 room, 2 adults
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