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Pestana Cidadela Cascais

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Traveler (646)
Room & Suite (319)
Dining (129)
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Overview
  • Excellent60%
  • Very good27%
  • Average8%
  • Poor3%
  • Terrible2%
Travelers talk about
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,472)
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All reviewsoverlooking the marinawithin the wallsold fortresscitadel wallsindoor pooltaberna darooms are modernunique hotelsun deckbreakfast restaurantsmall windowsuperior roomexcellent breakfastbreakfast roommain restaurantstayed longerexcellent hotel
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301 - 305 of 849 reviews
Reviewed September 9, 2016

All things considered, we enjoyed our stay very much. On this trip, my wife and I stayed at three Pestana Group Hotels. All three were excellent, but this was the least of the three. It was simply a function of service. The hotel is very...More

Thank George H
Response from Odete F, Gerente de relações com clientes at Pestana Cidadela CascaisResponded September 29, 2016

Dear Mr. George H., The Pestana Cidadela Cascais, Pousada & Art District takes this opportunity to thank you for your review and for choosing our hotel. Good notice of your comments have been taken into consideration, and we are very happy to hear that you...More

Reviewed September 7, 2016

Very nice and quiet hotel close to city centre. Excellent facilities for a relaxed holiday. Most welcoming, friendly and helpfull personell. Good and healthy breakfast. Nice surroundings in old "castle".More

Review collected in partnership with this hotel
Thank Sirpa M
Response from Odete F, Gerente de relações com clientes at Pestana Cidadela CascaisResponded September 29, 2016

Dear Sirpa M., Thank you very much for the review that you have submitted about your recent stay at the Pestana Cidadela Cascais, Pousada & Art District. We are very happy to hear that you have appreciated your stay with us, especially the good location,...More

Reviewed September 7, 2016

overall facilities excellent. Was disappointed initially with room away from hotel itself in courtyard. Room very dark and small window, however after requesting a move to another more central room within hotel this request was carried out after 2 days

Review collected in partnership with this hotel
Thank norachristinah
Response from Odete F, Gerente de relações com clientes at Pestana Cidadela CascaisResponded September 29, 2016

Dear Ms. Norachristinah, Thank you very much for sharing your opinion with us. Best Regards, Joana Soeiro Hotel Manager

Reviewed September 5, 2016

Room (breakfast/no sea view), no balcony, broken floor, broken sunbeds, broken umbrellas. to get breakfast you have to wait 20 min in front of the breakfast room with 20 other guests. 240 € a night is way too expensive!More

Review collected in partnership with this hotel
1  Thank 213christophs
Response from Odete F, Gerente de relações com clientes at Pestana Cidadela CascaisResponded September 29, 2016

Dear Mr. 213christophs, Thank you very much for sharing your opinion with us. Please be assured that your comments ar every important for us and we will analyze them carefully to find proper solutions. We look forward to welcome you again. With kind regards, Joana...More

Reviewed September 2, 2016

A unique building, a unique complex of galleries, art studios and restaurants and a truly well managed hotel made for a delightful stay. The location is superb, close to town but it would have been even easier just to stay on the premises for the...More

Review collected in partnership with this hotel
1  Thank cdjs2016
Response from Odete F, Gerente de relações com clientes at Pestana Cidadela CascaisResponded September 29, 2016

Dear Mr. cdjs2016, Thank you very much for your review about your recent stay at the Pestana Cidadela Cascais, Pousada & Art District and for sharing your experience here with us on Tripadvisor. Your feedback is very important for us, we always try to keep...More

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About
Amenities
Top amenities
Spa
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Beachfront
Restaurant
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Spa
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Restaurant
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$192 - $468 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Cascais
#6 Spa Hotel in Cascais
#7 On the Beach Hotel in Cascais
#10 Luxury Hotel in Cascais
#11 Romantic Hotel in Cascais
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$192 - $468 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Cascais
#6 Spa Hotel in Cascais
#7 On the Beach Hotel in Cascais
#10 Luxury Hotel in Cascais
#11 Romantic Hotel in Cascais
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (646)
Room & Suite (319)
Dining (129)
Pool & Beach (45)
Amenities (48)
Business Center & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Tripbug5
April 22, 2017|
AnswerShow all 2 answers
Response from Marilyn B | Reviewed this property |
We were on a tour bus. Definitely a place to visit / shop.
0
Votes
Tripbug5
January 19, 2017|
Answer
Response from JCFCidadela | Property representative |
Dear tripbug5 Regarding your question: Inside the hotel premises is not allowed to park the car because is an historical place. We recommend to our guest a car parking 7 minutes walking distance from the hotel with a... More
2
Votes
Tripbug5
January 19, 2017|
Answer
Response from JCFCidadela | Property representative |
Dear client, It is faster by car than train. Car around 45 minutes by train (metro + train) around 1h30m. Kind regards Marta Esteves Guest Services Manager
0
Votes
Room Tips
"Get a sea view if you can!"
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"The rooms with balconies are expensive, so utilise the communal terrace area to enjoys the views and make..."
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"Marina View"
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"Ask for a courtyard view!"
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