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Pousada da Serra da Estrela

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Pousada da Serra da Estrela
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510 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Lisbon, Portugal
Reviewed 4 days ago NEW

This is the perfect hotel for a weekend with family. Staff is very helpful, specially when the snow was falling hard outside. Room and bathroom had a good size. Breakfast was also good. The kids room may be tricky to find but is worth it, very spacious and with many activities. Big garden to play in the snow and big,...

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Helpful?
Thank SilviaC_10
Reviewed 3 weeks ago

This is the first time we have been to this Pousada, we habitually stayed in Pousada in Manteigas which is now closed. Staff very helpful as our reservation was not made due to bad connection on phone (we booked literally hours before arriving) but was very soon sorted by Isabel and another gentleman from the back office and an amazing...

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Helpful?
Thank Rosas Cantina C
Paulo S, Gestor at Pousada da Serra da Estrela, responded to this review

Dear Customer, We thank you for your comments and the time spent. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. Once again we thank you for your comments which we will be passing on to all our team members and we hope to have the opportunity in welcoming you back in...

Reviewed 3 weeks ago via mobile

Building that was an hospital in the past. With warm temperature in the winter, excelent staff and large rooms. A wonderfull landscape with clouds under Covilhã. Near from the ali station and a large park. The beds and the water pool temperature should be better. Excellent breakfast with local food. Enjoy it!

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Helpful?
Thank Fernando C
Paulo S, Gestor at Pousada da Serra da Estrela, responded to this review

Dear Customer, We thank you for your comments and the time spent. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. We have taken note of suggestions for improvement. Thank you for your opinion and we will take the suggestions into consideration. Once again we thank you for your comments which we...

Lisbon, Portugal
Reviewed January 6, 2017 via mobile

Had a lovely stay at the Pousada, rooms was nice size: clean and comfortable. Staff are very friendly and remarkably helpfull! Pool and sauna facilities are very nice and relaxing. Breakfast was nice amd had a good variety. The only bad experience on our visit was definatly dinner: 1st as we arrived we were told dinner would only be served...

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Helpful?
Thank Kika M
Paulo S, Gestor at Pousada da Serra da Estrela, responded to this review

Dear Customer, We thank you for your comments and the time spent. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. We have taken note of suggestions for improvement. Thank you for your opinion and we will take the suggestions into consideration. Our apologies for the inconvenience caused. Once again we thank...

Tel Aviv, Israel
Reviewed December 19, 2016

The view from all the rooms is beautiful,the staff is always very helpful,the rooms are spacious and comfortable.For those we will spend few days there ,a car is essential! Great stay!Thank you !We were supposed to stay there 10 days ,4 days is enough To visit the region.

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Helpful?
Thank nathalie c
Paulo S, Gestor at Pousada da Serra da Estrela, responded to this review

Dear Customer, We thank you for your comments and the time spent. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. Once again we thank you for your comments which we will be passing on to all our team members and we hope to have the opportunity in welcoming you back in...

Vila Nova Gaia, Portugal
Reviewed December 13, 2016

This wonderful hotel is located in the mountain half way to the highest mountain peak in Portugal: Serra da Estrela. It is an old Sanatorium that has been restored in 2014 to serve as an hotel. An impressive work has been done in this building by the Pritzker Prize winner Architect Souto Moura. The lines of the house were maintained...

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Helpful?
1Thank ruigo
Paulo S, Gestor at Pousada da Serra da Estrela, responded to this review

Dear Customer, We thank you for your comments and the time spent. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. Once again we thank you for your comments which we will be passing on to all our team members and we hope to have the opportunity in welcoming you back in...

Lisbon, Portugal
Reviewed November 29, 2016

An excelent hotel, up the hill with a breathtaking view. The room was excelent as well as the indoor swiming pool. The restaurant is not bad, but is not excellent - could be a little bit better to meet the standards of all the rest. The staff is beyond great, really nice and totally available. Either at the front desk...

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2Thank AnabelaESOliveira
Paulo S, Gestor at Pousada da Serra da Estrela, responded to this review

Dear Customer, We thank you for your comments and the time spent. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. Once again we thank you for your comments which we will be passing on to all our team members and we hope to have the opportunity in welcoming you back in...

Iqaluit
Reviewed November 10, 2016

We had quite an adventure driving there, up some of the steepest city roads imaginable, but when we arrived in the clouds, it was like a blast from the past, an elegant old style hotel, shining in the peaks, the elevator and the hallways reminded me of movies from the thirties, it was immaculately clean and everything was fabulous

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1Thank jtmaurice
Paulo S, Gestor at Pousada da Serra da Estrela, responded to this review

Dear Customer, We thank you for your comments and the time spent. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. Once again we thank you for your comments which we will be passing on to all our team members and we hope to have the opportunity in welcoming you back in...

Lisbon, Lisboa, Portugal
Reviewed November 6, 2016 via mobile

Quiet, peaceful and ideal for taking time off to relax. The view is amazing, the staff is very kind and friendly, the indoor pool is awesome after a freezing weather, and the room is reasonable. The bar has great toasts which is the ideal alternative to a very expensive restaurant. Having snow probably makes the hotel looking even better.

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Helpful?
Thank JoseVieira1982
Paulo S, Gestor at Pousada da Serra da Estrela, responded to this review

Dear Customer, We thank you for your comments and the time spent. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. We have taken note of suggestions for improvement. Thank you for your opinion and we will take the suggestions into consideration. Once again we thank you for your comments which we...

England
Reviewed November 3, 2016

The Pousada is a beautiful building and the views are just stunning. Enjoy the large balconies on the middle floors with loungers in the sun. The stars at night are beautiful and the view in the morning as the sun comes up are breath taking. Lovely comfy beds, duvets and pillows. We stayed two nights and had a wonderful stay....

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Helpful?
Thank soniaEngland
Paulo S, Gestor at Pousada da Serra da Estrela, responded to this review

Dear Customer, We thank you for your comments and the time spent. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. We have taken note of suggestions for improvement. Thank you for your opinion and we will take the suggestions into consideration. Our apologies for the inconvenience caused. Once again we thank...

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Pousada da Serra da Estrela

Address: Estrada Nacional 339 | Penhas da Saúde, Covilha 6200-324, Portugal
Location: Portugal > Central Portugal > Castelo Branco District > Covilha
Price Range: $44 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pousada da Serra da Estrela 4*
Number of rooms: 92
Reservation Options:
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Also Known As:
Serra Da Estrela Hotel
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Questions & Answers

Here's what travelers have asked, with answers from Pousada da Serra da Estrela staff and other travelers.
2 questions
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Questions? Get answers from Pousada da Serra da Estrela staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We had a room with a view over the garden, it had a beautiful view.”
 of 5 bubbles SilviaC_10, 4 days ago | Read review
“We stayed in 228 gorgeous room”
 of 5 bubbles , 3 weeks ago | Read review
“South side”
 of 5 bubbles jtmaurice, Nov 10, 2016 | Read review
“Get a room near the large balconies.”
 of 5 bubbles soniaEngland, Nov 3, 2016 | Read review
“Cannot comment on the rooms but the meal and the ambience of the hotel was lovely”
 of 5 bubbles M2371LTchristineh, Oct 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question