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Hotel do Caracol

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Hotel do Caracol
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265 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Mechelen, Belgium
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

We absolutely loved Terceira island, a must to visit! But this hotel was not meeting our expectations and not worth the 4*. Our room was disappointing. The room was located in the basement, with a terrace full of pigeon sh*** surrounded by beton walls of 2 metre high. Big thanks to the cleaning ladies who cleaned the terrace everyday but... More 

Helpful?
1 Thank Tsjilp2014
Joaquim D, Manager at Hotel do Caracol, responded to this review

Dear Guest Thank you for your comments and it is always very important what our guests have to say to us. I understand that you´ve stayed in -1 . The -1 has sea view and the other side has no view. I do not know why you´ve stayed in a room with no view. I am sure that we were... More 

Middleboro, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Hotel do Caracol had the most convenient location to the ocean, markets, restaurants, and rental cars. Everything was a short walk away. The front desk staff were extremely helpful in facilitating tourist arrangements. The hotel had its own infinity pool as well as access to ocean swimming. Outdoor swimming facilities included an inexpensive bar where drinks could be added to... More 

Helpful?
Thank Tracy Elissa N
Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Some of the best people I have met on vacation.The front desk Sergio was great went out of his way to help with any need.The sports bar where we watched euro cup was nice (could use bigger TV ) but Nuno bartender made you feel at home.The food at the restaurant was great no need to run around to get... More 

Helpful?
1 Thank ItsgoodtobeMannyD
Lisbon, Portugal
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I had a nice three day stay in Hotel do Caracol earlier this year. The view is very good from te seaside rooms and the restaurant is perfect for small meals. The only drawdown was the fact that they only provide one key per allegedly because the hotel was full.

Helpful?
Thank hugofp
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

We had an amazing week at hotel carcol. Things that were awesome: 1. Location-Silveira is a one of a kind swimming spot and local hangout. We swam everyday. Although our toddler preferred the warmer pool. 5euro taxi to centre. 2. Friendly staff, quiet rooms (at least on the back side overlooking garden) 3. Bar overlooking bay 4. Local food at... More 

Helpful?
Thank Dovla82
Margate, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Wonderful, friendly and professional staff who went above and beyond to help ensure we had the most relaxing holiday we have ever had. We were parted from our luggage when we arrived but all the reception staff were happy to make countless phone calls and pass on messages until it was successfully delivered to us. A special thank you goes... More 

Helpful?
Thank Sharon G
UK
Level Contributor
98 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
2 of 5 stars Reviewed July 18, 2016 via mobile

Stayed for 2 nights in room 418. We had a side view to gardens and no balcony. We entered into a lounge area, off which there was the bathroom. The bedroom, alone, was up a steep wooden staircase. It was comfortable enough but lacked TLC. For example the metal curtain supports came away from the wall when you used them.... More 

Helpful?
Thank MemberBedfordshire
Joaquim D, Manager at Hotel do Caracol, responded to this review

Dear Guest Thank you for you review which allow us to improve our services. Talking about our services we feel sad when we don´t exceed our guest´s expectations. The room 418 is a very nice room, overlooking the garden but also with views to the sea. The path to the outdoor pool with bits of cigarettes may happen but we... More 

Level Contributor
7 reviews
5 of 5 stars Reviewed July 15, 2016

The Hotel and the rooms were very clean and quiet, the staff helped us in all that we needed and they were very nice. It's well communicated with the city center, by bus (only 0,30€ ticket) or walking 15 min more or less.

Helpful?
Thank Cristina B
Fairhaven, Massachusetts
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 30, 2016 via mobile

Even though the hotel had a four star rating, there were a few problems. Most were resolved quickly but some could not be. Such as the spotty air conditioning that only ran for 15 minutes before having to be reset. Such was the case for one entire side of the second floor We were told that they were waiting for... More 

Helpful?
Thank wdmcape
Coventry, Rhode Island
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 30, 2016 via mobile

We only had one night in Terceira but we had the best hotel!!the junior suite was great and big enough for 3 or 4 people.. Had stairs going up to a loft with a bed and television.The sofas turned into beds..Many amenities to take advantage of however we were there such a short time we did not.The restaurant in the... More 

Helpful?
Thank Nanagu11
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Internet
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Hotel do Caracol

Address: Estrada Regional no 1 | Silveira, Angra do Heroismo, Terceira 9700-193, Portugal
Location: Portugal > Azores > Terceira > Angra do Heroismo
Price Range: $52 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel do Caracol 4*
Number of rooms: 100
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Also Known As:
Hotel Do Caracol Terceira/Angra Do Heroismo, Azores
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