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Vila Nova Hotel

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Vila Nova Hotel
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600 Reviews from our TripAdvisor Community

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Showing 305: English reviews
Birmingham, United Kingdom
Level Contributor
116 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had a fabulous stay at the Vila Nova and have never experienced this level of outstanding customer service anywhere in the world. We wanted to hire car for a few days and asked at reception. The staff tried throughout the evening over a period of a few hours to try to locate a hire car. The receptionist in the... More 

Helpful?
Thank Heather L
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Hotel was nice, friendly customer service. Location great, walking distance to center and water front. Only negatives no ice machine, warm vending machines, rooms need updating with better tv and in room safe, and refrigerator

Helpful?
Thank Doreen P
hbarbedo, Manager at Vila Nova Hotel, responded to this review

Dear Mr. Doreen P, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. Your detailed review is extremely welcome and we can't thank you enough for it. Your comments are all in all very pertinent and surely provides some great insight. We hope to have the privilege... More 

Barcelona
1 review
4 of 5 stars Reviewed 4 weeks ago

Hotel 3 stars that in some issues can be 4 stars, room excellent, wifi excellent, all clean and modern. The only a little less good was breakfast (not a lot of variery, avobe all on sweet things) and the pool. But in general very good

Review collected in partnership with this hotel

Helpful?
Thank jordiriberas
hbarbedo, Manager at Vila Nova Hotel, responded to this review

Dear Mr. Jordiriberas, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. Thank you so much for your compliments to our service. It is such an honor to recieve such compliments. Not any less important are your comments on our breakfast and the pool. This feedback is... More 

Messina, Italy
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Breakfast is very rich.I am not fond of continental breakfast,and, being Italian,very picky about the coffee.In general nice. Good location and nice service,we asked to delay our check-out and they nicely agreed with a very short notice.The hotel is also provides with a swimming pool and it is clean. There is also a parking area but it is not for... More 

Helpful?
Thank MariaA84
hbarbedo, Manager at Vila Nova Hotel, responded to this review

Dear Mr. MariaA84, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We couldn't be happier for meet your high expectations on our breakfast. We try our best to adapt to our guests' needs and it makes us very happy to see that our team managed to... More 

Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 17, 2016

The hotel is quite average, somewhat outdated but with very friendly and helpful staff. Rooms are quiet and comfortable overall and the airco works well. Parking behind the hotel is convenient and we got it for free being referred from hotel Canadiano which was an overbooked.

Review collected in partnership with this hotel

Helpful?
Thank C D
hbarbedo, Manager at Vila Nova Hotel, responded to this review

Dear Mr. C D, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. Thank you for taking the time to review your stay in Vila Nova Hotel. Your feedback about the staff, comfort and decoration of the rooms as well as the parking lot is extremely valuable... More 

Nijlen, Belgium
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed July 12, 2016

This is an excellent choice for your stay at Sao Miguel. The rooms are nice and clean and the breakfast is exactly what you can expect for the price you paid. The free Wi-Fi provides a very good and fast connection. The hotel is ideally located near the city centre of Ponta Delgada (5-10min walk to Portas do Mar) and... More 

Helpful?
Thank K_Nys93
hbarbedo, Manager at Vila Nova Hotel, responded to this review

Dear Mr. K_Nys93, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We couldn't be happier for your detailed review of your experience in our hotel. It is such an honor to realize we provided a pleasant stay and everything was according to your expectations. We hope... More 

Darlington
Level Contributor
789 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 327 helpful votes
4 of 5 stars Reviewed June 29, 2016 via mobile

We stayed here for five nights as part of our four-island two-week holiday. Positives (loads) - very well located close to the Fort de Sao Bras - nice sized rooms with near instant hot water - offer breakfast and evening meal rates of 25 Euros per person, the latter including wine or beer - evening meals tasty and varied (choice... More 

Helpful?
Thank mikeedeedee
hbarbedo, Manager at Vila Nova Hotel, responded to this review

Dear Mr./Mrs. mikeedeedee, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. Your detailed review was a pleasure to read. We are flattered by your compliments and appreciation of our performance. It is an enormous pleasure to learn that we managed to contribute to a wonderful experience... More 

Waltham, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 24, 2016

Villa Nova was clean and bright, with excellent friendly customer service. It was convenient to wonderful restaurants and sites in Ponta Delgada and right near the waterfront. I recommend highly. Free transport to and from the airport was provided. It was modern, not traditional, but very nice.

Helpful?
Thank Maria333777
hbarbedo, Manager at Vila Nova Hotel, responded to this review

Dear Mr. Maria333777, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We couldn't be happier to see that everything went as expected. Your compliments are a great motivation to all of our team and we hope to be able to improve until the next time we... More 

Bodman-Ludwigshafen, Germany
2 reviews
4 of 5 stars Reviewed June 24, 2016

On the whole, satisfactory to good. What was missing at breakfast, small containers were to do purely for the jam, was not optimal., Could be better. The breakfast room for so many guests was too small, no space and too tight. The location of the hotel ideal, 10 mins ok from the city center. Use the Ok, the staff was... More 

Review collected in partnership with this hotel

Helpful?
Thank erwinmichaelv
hbarbedo, Manager at Vila Nova Hotel, responded to this review
Google Translation

Lieber herr erwinmichaelv Wir danken Ihnen für ihren Aufenthalt in unserem Hotel und hoffen Sie haben sich wohlgefühlt. Vielen Dank... More 

Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 23, 2016 via mobile

Stayed at this hotel as part of a tour of 6 of the Azorean islands. An OK hotel, nothing special but well located. Poor quality toiletries in the room and gym equipment very dated. Breakfast served from 7.30 and no option to provide anything earlier which was irritating due to an early morning pick up. On the day in question... More 

Helpful?
Thank Richard45732
hbarbedo, Manager at Vila Nova Hotel, responded to this review

Dear Mr. Richard45732, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We thank you for your detailed review and your mentions to the breakfast and equipment in the hotel will be very useful for our improvement. We're surprised by this situation since it is not uncommon... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Vila Nova Hotel is centrally located in Ponta Delgada, 1 km from the Convento da Esperanca. The hotel features air-conditioned rooms, a heated outdoor pool and a gym. Vila Nova's guest rooms are decorated in blue and grey tones. They include a minibar, extra long beds and a private bathroom with bathtub and shower. Guests can enjoy a daily breakfast buffet and dinner in the poolside Atlantis Room. The Vila Nova bar serves exotic cocktails and crispy afternoon snacks. The swimming pool area has a large sun terrace with sun loungers and parasols. After a busy day, guests can enjoy a refreshing dive or play some billiards in the games room. Vila Nova is located 5 km from Milicias Ocean Beach and 4 km from Pope John Paul II International Airport. ... more   less 

Additional Information about Vila Nova Hotel

Address: Rua Joao Francisco Cabral 1 3, Ponta Delgada, Sao Miguel 9500-208, Portugal
Location: Portugal > Azores > Sao Miguel > Ponta Delgada
Price Range: $49 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Vila Nova Hotel 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Vila Nova Hotel Ponta Delgada, Azores - Sao Miguel
Hotel Style:
#1 Family Hotel in Ponta Delgada
#4 Romantic Hotel in Ponta Delgada
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