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Vila Nova Hotel

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Vila Nova Hotel
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581 Reviews from our TripAdvisor Community

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Showing 302: English reviews
Messina, Italy
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Breakfast is very rich.I am not fond of continental breakfast,and, being Italian,very picky about the coffee.In general nice. Good location and nice service,we asked to delay our check-out and they nicely agreed with a very short notice.The hotel is also provides with a swimming pool and it is clean. There is also a parking area but it is not for... More 

Helpful?
Thank MariaA84
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is quite average, somewhat outdated but with very friendly and helpful staff. Rooms are quiet and comfortable overall and the airco works well. Parking behind the hotel is convenient and we got it for free being referred from hotel Canadiano which was an overbooked.

Review collected in partnership with this hotel

Helpful?
Thank C D
hbarbedo, Manager at Vila Nova Hotel, responded to this review

Dear Mr. C D, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. Thank you for taking the time to review your stay in Vila Nova Hotel. Your feedback about the staff, comfort and decoration of the rooms as well as the parking lot is extremely valuable... More 

Nijlen, Belgium
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This is an excellent choice for your stay at Sao Miguel. The rooms are nice and clean and the breakfast is exactly what you can expect for the price you paid. The free Wi-Fi provides a very good and fast connection. The hotel is ideally located near the city centre of Ponta Delgada (5-10min walk to Portas do Mar) and... More 

Helpful?
Thank K_Nys93
hbarbedo, Manager at Vila Nova Hotel, responded to this review

Dear Mr. K_Nys93, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We couldn't be happier for your detailed review of your experience in our hotel. It is such an honor to realize we provided a pleasant stay and everything was according to your expectations. We hope... More 

Darlington
Level Contributor
768 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 314 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for five nights as part of our four-island two-week holiday. Positives (loads) - very well located close to the Fort de Sao Bras - nice sized rooms with near instant hot water - offer breakfast and evening meal rates of 25 Euros per person, the latter including wine or beer - evening meals tasty and varied (choice... More 

Helpful?
Thank mikeedeedee
hbarbedo, Manager at Vila Nova Hotel, responded to this review

Dear Mr./Mrs. mikeedeedee, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. Your detailed review was a pleasure to read. We are flattered by your compliments and appreciation of our performance. It is an enormous pleasure to learn that we managed to contribute to a wonderful experience... More 

Waltham, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 24, 2016

Villa Nova was clean and bright, with excellent friendly customer service. It was convenient to wonderful restaurants and sites in Ponta Delgada and right near the waterfront. I recommend highly. Free transport to and from the airport was provided. It was modern, not traditional, but very nice.

Helpful?
Thank Maria333777
hbarbedo, Manager at Vila Nova Hotel, responded to this review

Dear Mr. Maria333777, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We couldn't be happier to see that everything went as expected. Your compliments are a great motivation to all of our team and we hope to be able to improve until the next time we... More 

Bodman-Ludwigshafen, Germany
2 reviews
4 of 5 stars Reviewed June 24, 2016

On the whole, satisfactory to good. What was missing at breakfast, small containers were to do purely for the jam, was not optimal., Could be better. The breakfast room for so many guests was too small, no space and too tight. The location of the hotel ideal, 10 mins ok from the city center. Use the Ok, the staff was... More 

Review collected in partnership with this hotel

Helpful?
Thank erwinmichaelv
hbarbedo, Manager at Vila Nova Hotel, responded to this review
Google Translation

Lieber herr erwinmichaelv Wir danken Ihnen für ihren Aufenthalt in unserem Hotel und hoffen Sie haben sich wohlgefühlt. Vielen Dank... More 

Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 23, 2016 via mobile

Stayed at this hotel as part of a tour of 6 of the Azorean islands. An OK hotel, nothing special but well located. Poor quality toiletries in the room and gym equipment very dated. Breakfast served from 7.30 and no option to provide anything earlier which was irritating due to an early morning pick up. On the day in question... More 

Helpful?
Thank Richard45732
hbarbedo, Manager at Vila Nova Hotel, responded to this review

Dear Mr. Richard45732, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We thank you for your detailed review and your mentions to the breakfast and equipment in the hotel will be very useful for our improvement. We're surprised by this situation since it is not uncommon... More 

Kittery, Maine
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 20, 2016

I can't say enough about the staff. They were very friendly and extremely helpful. Room was very clean. Nice bar area with a great light meal menu. They helped us rent a car very quickly , thru AR rent-A-car and it was delivered right to the Hotel. You can park out back in a secure lot for a small fee... More 

Helpful?
Thank jusmike
hbarbedo, Manager at Vila Nova Hotel, responded to this review

Dear Mr. jusmike, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. Your detailed review and compliments are very welcome and very motivating to our team! Your suggestions regarding the ice machines, mini-bar and vending machines have also been taken into the best consideration and will certainly... More 

London, Canada
Level Contributor
5 reviews
4 of 5 stars Reviewed June 16, 2016 via mobile

Everyone was very nice it was clean close to downtown but last day awful service from one female named Guida was working at the bar took our order then took off no where to be seen everyone else apologized on her behave but even her attitude was not the type to have such a job doesn't interact with the clients... More 

Helpful?
Thank Suzy C
hbarbedo, Manager at Vila Nova Hotel, responded to this review

Dear Mr. Suzy C., first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We're very happy to see that we were able to make you feel comfortable and provide a pleasant service. Regarding your complaints towards our employee, we will look into it and make sure this... More 

Birmingham, United Kingdom
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed June 15, 2016

We arrived on Saturday night (late) and hire car was delivered to hotel on the Sunday morning. Parking free on the street on Sunday but charged from 8am on Monday morning. The hotel has its own secure parking at the rear, for a very modest price. It is very well located for 10 minutes walk from the town centre, fort,... More 

Helpful?
Thank Satravelforlife
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Vila Nova Hotel is centrally located in Ponta Delgada, 1 km from the Convento da Esperanca. The hotel features air-conditioned rooms, a heated outdoor pool and a gym. Vila Nova's guest rooms are decorated in blue and grey tones. They include a minibar, extra long beds and a private bathroom with bathtub and shower. Guests can enjoy a daily breakfast buffet and dinner in the poolside Atlantis Room. The Vila Nova bar serves exotic cocktails and crispy afternoon snacks. The swimming pool area has a large sun terrace with sun loungers and parasols. After a busy day, guests can enjoy a refreshing dive or play some billiards in the games room. Vila Nova is located 5 km from Milicias Ocean Beach and 4 km from Pope John Paul II International Airport. ... more   less 

Additional Information about Vila Nova Hotel

Address: Rua Joao Francisco Cabral 1 3, Ponta Delgada, Sao Miguel 9500-208, Portugal
Location: Portugal > Azores > Sao Miguel > Ponta Delgada
Price Range: $51 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Vila Nova Hotel 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Vila Nova Hotel Ponta Delgada, Azores - Sao Miguel
Hotel Style:
#1 Family Hotel in Ponta Delgada
#4 Romantic Hotel in Ponta Delgada
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