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Royal Garden Hotel

Rua de Lisboa, Ponta Delgada, Sao Miguel 9500, Portugal
Hotel amenities
1 room 1 adult
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Royal Garden Hotel
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327 Reviews from our TripAdvisor Community

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London
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We went in February and there were about 40 guests where capacity is 400 so the service was exceptional. The price we paid also reflected the low season but was exceptional value for money. The room was an excellent size and the breakfast buffet superb. All the staff were very friendly and helpful. The indoor swimming pool with sauna was... More 

Helpful?
Thank Lanchester71
Essen, Germany
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located approx. 5 mins by car from the airport. Easy to find although Ponta Delgada is full of oneway roads. Room seize is good, rooms to garden have balcony - you should try and get one of those. Rooms are clean, bath rooms are fine. SPA, wellness and activities available. Food is not really spectacular, but ok.

Helpful?
Thank felixomat
Tadworth, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Comfortable room overlooking the rear garden, excellent value for money and easy walk into the town. Nothing was too much trouble for the staff, very relaxing place to stay with free parking. Improvements only minor: the outdoor pool could be screened off on the side facing the hotel. This way if you fancy an early morning dip you are not... More 

Helpful?
Thank SimonCurtis2014
Sheringham, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the hotel for one week. It was good value and had good facilities. The hotel is clean and modern, with a quiet calming atmosphere. Our room was spacious and had everything we needed. The TV was old fashioned but it worked. The bed was very firm and not immediately comfortable but we got used to it. We... More 

Helpful?
Thank Bucketlister58
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 10, 2015 via mobile

Excelent facilities, kind staff, nice bar and breakfast. The room size is extraordinary, family rooms with two bathrooms! Beautiful interior design in public areas. Garage, inside pool ang gym for cloudier days. A nice stay in a nice and beautiful island!

Helpful?
Thank runaway_forever
Portsmouth, United Kingdom
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 7, 2015 via mobile

The hotel is just a 5minute walk into town and very modern and clean throughout. The rooms and bathrooms were very nice, even supplied some bath salts, which was nice. The indoor and outdoor swimming pool were both very clean. We ate in the bar once and the food was quite average, but overall it was a good hotel.

Helpful?
Thank Nick S
Level Contributor
1 review
3 of 5 stars Reviewed November 26, 2015

The hotel itself has a nice architecture and feels rather new-ish. The room was nice and cozy but the mattress was just barely acceptable with outdated and not so comfortable clothing. Service was ok at the front-desk but at the bar you don't get a much professional service. Overall I was pleased with the experience but there are a few... More 

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Helpful?
Thank João M
Isabel_Guicho, Gerente de recepção at Royal Garden Hotel, responded to this review

Dear João M Thank you very much for taking your time to write a review about your stay at Royal Garden Hotel, in S. Miguel. Improving is a work in progress. Warm regards, Isabel Guicho Front Desk Manager More 

North Wales, United Kingdom
Level Contributor
106 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed November 20, 2015

On arrival the Royal Garden entrance and lobby certainly had the Wow! Factor and we loved the Chinese decor with enormous vases holding equally huge bamboo sticks amongst other things. The first hint that all might not be as good as it seemed was that our room number was not listed on the directions fixed to the wall near the... More 

Helpful?
Thank littlemo74
Isabel_Guicho, Gerente de recepção at Royal Garden Hotel, responded to this review

Dear Mrs Littlleann Thank you very much for taking your time to write a review about your stay at Royal Garden Hotel, in S. Miguel. Improving is a work in progress. We look forward to welcoming you back soon. Warm regards, Isabel Guicho Front Desk Manager More 

Sao Joao da Madeira, Portugal
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 14, 2015 via mobile

The room is very confy, and they left us fruit in the room on the 1st day and dark chocolate everyday. It's one of the few hotels that has free and private parking slots, with no need to pre-reservation. The breakfast is full of local gorgeuos products to taste. 2min by car from the airport. Such a pleasent stay. Highly... More 

Helpful?
Thank RicardoS1989
Isabel_Guicho, Gerente de recepção at Royal Garden Hotel, responded to this review

Dear Pekka_456 Thank you very much for taking your time to write a review about your stay at Royal Garden Hotel, in S. Miguel. I am glad to read that you enjoyed your stay in Ponta Delgada. Thank you very much for your recommendation toward the TripAdvisor community and we look forward to welcoming you back very soon. Improving is... More 

Oulu, Finland
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 28, 2015

Clean and nice oriental style decorated hotel near the city centre. Staff was friendly and very helpful. I ate here only the breakfast: it was a standard level, maybe not quite 4-star quality. TV was old, but I didn’t come to Azores to watch TV. Spacious lounge rooms were comfortable. Note for the birdwatchers: You can easily observe some of... More 

Helpful?
Thank PekkaR69
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