In the heart of Ponta Delgada close to the most diversified area near local shopping, is the ideal hotel for those who want the best location in a relaxed and modern environment. Guests will have confort and convenience with quick service, provided with autheticity and a smile, personifying the essence of the Azores Islands.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Lives up to its name as Neat. The place is well-kept. The 5 days that I stayed there I was comfortable. The location is convenient (centrally located). The staff were all very nice, accomodating and efficient. I appreciate that that they would speak with me in English and I felt comfortable that they would try and explain things to me in English (I dont understand or speak Portugues or Spanish). They have very nice front-desk and receptionist personnels working there. They were able to accomodate me with early check-in when they were able (even when I e-mailed them beforehand and ask for early check-in and they answered that this is unavailable as they were full booked). If you choose to have a bit more comfort/luxury/space for your room, you have to pay a little bit more. You can hear noises from outside and the doors make a loud nose when you close/open them. You would hear the people from the other room as well if they're too loud. Overall Neat Hotel left me with a good experience. I would stay here agai
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Date of stay: April 2024Trip type: Traveled solo
Room Tip:No parking available on site. You have to use public/street parking.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sónia Meira, Diretor-Geral at Neat Hotel Avenida
Responded Apr 9, 2024
Dear Jennifer, Thank you for the time spent giving us your impressions upon your stay with us. We're very happy to see that you appreciated our central location, as well as our staff and agreed with our Neat concept. We have registered your suggestions for possible future improvements and will be expecting you for another visit. Kind regards, Management
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We stayed for only one night due to its proximity to the airport, as we were travelling on the next day. The location is superb, being very central and within walking distance of everything you will require. Turn right on exiting, and you are a 2 minute walk to the port area with all its restaurants, bars, and also a lot of street food on offer, there is also a public swimming area in the harbour. Turn left on exiting, and you immediately have a choice of two cheap breakfast locations. Walk the side streets for bars, restaurants, and entertainment. The reception and breakfast staff are really fantastic, knowledgeable, friendly, and accommodating, which is worth a few stars alone. Our room on the 3rd floor was fine, it was spotlessly clean, the beds were very comfortable and the bedding of good quality. The ensuite was again fine, not luxurious but equipped with everything you require. The room generally was a bit soulless, looking over the rear of the hotel and pretty basic, but then we were there on holiday, the plan never was to spend much time in the room. The breakfast is a standard buffet type breakfast that's perfectly adequate but won't blow your socks off, many alternatives exist close by. No onsite parking provided but paid parking available close by. The hotels location and staff make up for any shortcomings that may, or indeed may not exist. Just enjoy the convenience it offers and relax.
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Date of stay: August 2023Trip type: Traveled as a couple
Room Tip:If staying local for a few days, avoid renting a car you won't need it
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sónia Meira, Diretor-Geral at Neat Hotel Avenida
Responded Aug 22, 2023
Dear 972JamesO, Thank you for spending a bit of your time to give us your feedback. We're very happy to see you appreciated staying with us, especially our central location and facilities nearby, our breakfast, our staff and the comfort and cleanliness of the room that was given to you. Regarding the back view, indeed it is not the most interesting view of Ponta Delgada, however all rooms facing the back are the quietest ones, where you can rest without having to endure the city noise. We hope that, if you ever come back to the island, you choose staying with us again. Kind regards, Management
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The hotel is perfectly located in the center of Ponta Delgada. All restaurants and stores can be reached under 10 min by foot. The room furniture is very outdated, but sufficient. Bathrooms are very old. Breakfast was below average, but at least glutenfree bread was provided. Service was excellent and always helpful. To conclude can be recommended if you put less value on varied breakfast options and the latest room design.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sónia Meira, General Manager at Neat Hotel Avenida
Responded Aug 9, 2022
Dear Magi1305, We thank you for your rating and feedback. We are happy to see you enjoyed our central location and our helpfull and excelente service. We have recorded your comments to make improvements in the future. We will be waiting for you on your next visit to the Island. Kind regards, Management
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I was put here after my flight was canceled by the airline. I am incredibly impressed with this hotel. breakfast is either included with reservation or can be added for 12 euro I believe. very clean, very friendly staff, private bathroom, and in the most central part of town
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sónia Meira, Diretor-Geral at Neat Hotel Avenida
Responded Apr 29, 2024
Dear Emily, Thank you for the time spent giving us your opinion. We're very happy to see you appreciated your stay in general, especially our central location, as well as our breakfast, our cleanliness and our staff. We will be expecting you for another Neat stay. Kind regards, Management
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The hotel is in a great location - good drop off spot for luggage, but you still need to find parking (and pay for parking). The staff are VERY friendly, and after a long flight and the airline losing our luggage, they offered to help any way they could. The room was cool and quiet, and we still had a great view. Also, the beds are very comfy. For the cost of the room, this is a GREAT hotel.
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip:The only issue was parking, but there was plenty along the main road. Just make sure to pay at...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sónia Meira, Diretor-Geral at Neat Hotel Avenida
Responded May 18, 2023
Dear Anniel646, Thank you for giving us your feedback upon your Neat stay. We're very happy to see you appreciated our central location, as well as our staff, the room that was given to you, the comfort of our beds and our price-quality ratio! We hope that, if you ever come back to the island, you choose to stay with us again. Kind regards, Management
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The staff were friendly and helpful and the hotel has a great location which enables access to the beautiful town of Ponta Delgada. Rooms were clean but I personally do not like bath showers (two hip replacements!). The most disappointing part of staying here was breakfast. No choice of eggs - only dried scrambled. Processed ham and cheese and very little choice of fruit or cereals. The most disappointing breakfast on the island. On one of the nights a group returned back to the hotel late, clearly under the influence and had no consideration for those sleeping. I mentioned it twice to reception but I didn’t ever get any feedback. I guess this can happen anywhere!!
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Date of stay: June 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sónia Meira, Diretor-Geral at Neat Hotel Avenida
Responded Jun 17, 2024
Dear Trevcole, Thank you for the time spent giving us your opinion. We're glad to see that you appreciated our central location, as well as our cleanliness. Regarding what you tell us about the late arrival of a noisy group, sometimes it is not easy to control other people's behavior, but we try our best everyday to improve our services. We have registered your comments regarding breakfast and bathtubs for possible future improvements and hope that you also appreciated our beautiful island and all it has to offer. Kind regards, Management
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The Avenida is a cool and modern hotel with a really great and friendly staff. The rooms are very tidy, clean and good sized. The beds are military level made and refreshed daily. The accommodation price was great. The location was right on the edge of great walk streets, restaurants, shops and churches. There’s no parking lot on site, but nearby parking is steps away if you’re renting a car. There’s also an optional low cost breakfast that’s totally worthwhile. They serve fresh items from the island of truly “Happy Cows” as well as hot and cold goodies that will keep tempting you to stay. If I ever go back to Ponta Delgada, I’ll be staying there again!
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip:The staff is very knowledgeable, don’t be shy to ask them about anything.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sónia Meira, Diretor-Geral at Neat Hotel Avenida
Responded Aug 2, 2023
Dear ScottB707, Thank you for spending a bit of your time to give us your feedback upon your stay. We're very happy to see we have reached your expectations, especially with our central location, our simple and modern concept, our staff, comfort, cleanliness and our breakfast. We hope that you also appreciated our beautiful island and we'll be expecting you for another Neat stay. Kind regards, Management
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A much better than average 3 star hotel ... I went here for 4 days as part of Azores Getaways package. Excellent sized rooms, clean, very nice queen bed and mattress, the even provided a 1 L bottle of water and coffee maker. No fridge though, but it is 3 star. The front desk people were helpful, even printing some documents for me. The breakfast (10.50 Euros) is extra if you choose to go ... it is decent but nothing special, I went to a local breakfast place 3 out of the 4 days instead. But the hotel is quite nice at the price point, and very close to the main restaurants and sites in central Ponta Delgada..
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sónia Meira, Diretor-Geral at Neat Hotel Avenida
Responded Sep 30, 2023
Dear Odyssey, Thank you for spending a bit of your time to give us your opinion. We're glad to see you appreciated our central location, as well as the size and comfort of the room that was given to you and the Superior Standard Rooms amenities and our staff. We hope that everything else was up to your quality standards and that, if you ever come back to São Miguel, you choose to be Neat again. Kind regards, Management
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Enough to spend a few nights, no luxuries. It has a good location in Ponta Delgada. The parking that apparently exists at the door is intended for taxis, buses and rent-a-car vehicles on the other side of the road. The rooms have little lighting and little sound insulation. The bathrooms are in need of an upgrade. Breakfast nothing special but they vary in cakes and breads. In general, it did not disappoint.
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Date of stay: October 2024Trip type: Traveled as a couple
Room Tip:Estacionamento gratuito no Mercado da Graça ou na Rua do Peru.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Centrally located, just some seconds far from the waterfront area. You have there available many bars and restaurants. The room was clean and spacious. The disadvantage is the price, it could be a great idea to have breakfast in the price we paid or the price for the room should be a little cheper
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Date of stay: October 2021
Rooms
Cleanliness
Service
Room Tip:Ask for sea view rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sónia Meira, Diretor-Geral at Neat Hotel Avenida
Responded Sep 25, 2022
Dear Theflyingdousk, Thank you for spending a bit of your time to give us your opinion. We’re very happy to see you appreciated our central location, as well as the space and cleanliness of our rooms. Regarding what you tell us about the price, unfortunately after the pandemic all prices went up; however we have taken your opinion into consideration for possible future improvements. We hope that, if you ever come back, you choose staying with us again. Kind regards, Management
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Dear GMRFG,
Thank you for prefering our NEAT Hotel Avenida.
Depending on the number of bags that you have, 4 people can go in 1 car.
The taxis trunks are big, but you’ll only be sure when you get to the airport.
If you need anything else, do not hesitate to ask!
Kind regards,
Dear Jerry,
Thank you for choosing NEAT Hotel Avenida.
Regarding your question, there are always táxis at the airport. You could hire a private transfer, but it would be more work for you at the same cost.
Up to two people, you should not pay more than 10€.
If you need anything else, do not hesitate to contact us!
Best Regards.
S.Meira
There are more places to choose from in the Ponta Delgada area.
PRICE RANGE
$49 - $66 (Based on Average Rates for a Standard Room)
LOCATION
PortugalAzoresSão MiguelPonta Delgada
NUMBER OF ROOMS
120
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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