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Pousada Forte da Horta

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#2 of 5 Hotels in Horta
Certificate of Excellence
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164 Reviews from our TripAdvisor Community

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Showing 97: English reviews
san jose, ca
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago

The hotel is in an ideal location with a view of the harbor. However, it is difficult to get your car out of the small parking spots in front as the Pousada is right on the main road of Horta. The rooms are small and the bathrooms even smaller. There are no screens on the windows and lots of mosquitoes... More 

Helpful?
Thank mlrgiants
Manager_StCruz, General Manager at Pousada Forte da Horta, responded to this review

Dear mlrgiants, Thank you for choosing Pousada Forte da Horta for your recent visit to Faial. I would like to thank you personally for taking the time to share your experience and your general impression of our Hotel. We understand your time is valuable and it means a lot to us when our guests provide us with feedback. I was... More 

Guildford, United Kingdom
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 10, 2016 via mobile

Central location in Horta, close to the marina and the famous Peter's Bar. Our room on the first floor had a large balcony with stunning views across the main harbour to Pico & Sao Gorge. Huge comfy bed and very quiet. Only downside was the tiny shower cubicle. Ricardo on reception was incredibly helpful & knowledgable about the island and... More 

Helpful?
Thank BlackberryGin
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear BlackberryGin, We would like to thank you personally for taking the time to share your commending words on Tripadvisor following your recent stay with us here at Pousada Forte da Horta. I was delighted to note that you enjoyed the large balcony with stunning views and the comfort of your room and our breakfast. Our Teams’ aim is to... More 

Fresno
Level Contributor
91 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed July 2, 2016

Lovely hotel with helpful staff as we arrived past midnight and were greeted graciously. Old fashion 'key' for the door but inside very modern, clean and pleasant. Great restaurant and bar with a sparkling pool. Close to town makes walking around a delight. Charming, charming hotel.

Helpful?
Thank goodchi
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear goodchi, Thank you for painting such a fantastic image of our Hotel. We do our best to create a memorable experience for our guests and I am very glad to hear that we succeeded in your case. I hope that we will have the opportunity of welcoming you back to Pousada Forte da Horta, whenever your travels bring you... More 

Level Contributor
61 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed June 19, 2016 via mobile

When we checked in, we were given a second floor room w no balcony. The smell of tobacco (in a supposedly non-smoking room) was overwhelming. We were moved to the first floor handicap room. Rooms are very small & musty. Nothing about the Pousada itself reminds you of past glories. Its a bit run down -old, tired looking furniture. Wifi... More 

Helpful?
1 Thank Melinda V
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear Melinda V, I appreciate your candid feedback posted a couple of days ago on Tripadvisor. Please excuse my delayed response, by no means I wished not to take notice of your comments and delay my response this long. I am extremely sorry that we were not able to meet your expectations. Please accept my sincere apologies. Our constant aim... More 

Port Antonio, Jamaica
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 29, 2016

We did not stay at the hotel, but we ate at the restaurant. It was fantastic! Service was excellent, and our waitress was friendly and knowledgeable. She picked an excellent wine to go with our meal. The cheese and honey appetizer was amazing! I ate blood sausage for the first time (I'm American) and found it wonderful and smoky. I... More 

Helpful?
1 Thank Burnettmed
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear Burnettmed, Thank you for painting such a fantastic image of our Restaurant. I was thrilled to note that you were so impressed with your overall experience with us, that it prompted you to write this praising review. Thank you for your recognition of our staff as extremely helpful and accommodating, we are indeed fortunate to have such talented employees... More 

Columbus, Georgia
Level Contributor
122 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed May 11, 2016

This was our first stop on our visit to the Azores and Faial was our favorite island, this Pousada being our favorite hotel as well. It was a very lovely welcome to a beautiful place. This Pousada is inside a historical fort with a very central location, right on the harbor with a stunning view of Pico. Rooms are modern... More 

Helpful?
1 Thank Rhonda R
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear Rhonda R, Thank you for sharing your feedback about your stay at Pousada Forte da Horta - Historic Hotel with the TripAdvisor community. We are delighted know that you had a great stay with us and that we were your favorite hotel during your trip. Moreover, we are happy that you appreciated our very convenient location, right on top... More 

UK
Level Contributor
190 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed May 8, 2016

This is a modern built hotel inside an historical fort. It is very cleverly designed with lots of atmosphere and does not feel like a modern hotel. The staff are absolutely charming and very helpful. They could not do too much to make the stay more enjoyable. The rooms are well equipped but tea making facilities would be nice. Balcony... More 

Helpful?
Thank packyderm
Manager_StCruz, General Manager at Pousada Forte da Horta, responded to this review

Dear packyderm, I was excited to read that you enjoyed the whole experience in our hotel very much, highlighting the atmosphere, our rooms as well as the restaurant. I was so proud to read that the quality service you received from our staff sat it apart. This is very motivating for us to continue delivering the highest level of service... More 

Castelo Branco, Portugal
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 10, 2016

Great recovered building. Nice exterior swimming pool inside the old fortress walls. Three large rooms on the 2nd floor with balconies over the harbour and an extraordinary view of Pico island on the landscape.

Helpful?
1 Thank Artur M
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear Artur M, I am extremely happy to read that you have enjoyed your recent stay with us and that you had a wonderful visit. I truly hope that we will have the opportunity of welcoming you back at Pousada Forte da Horta, whenever your trips bring you to the Azores. Sincerely, Ricardo Gomes. More 

Cambridge, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 6, 2016 via mobile

This was the fourth and final hotel we stayed at in our 10 day, four island, tour of the Azores. This was by far the best hotel - fabulous room with great view of Pico and first class service. Faial was also our favourite island. If you stay here do ask for a room with a sea view.

Helpful?
1 Thank Jonathan G
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear Jonathan G, I am extremely happy to read you praising words regarding our hotel’s facilities and services. It is great to know that we were the best hotel on your trip to the Azores. Thank you for expressing your appreciation not only about our hotel’s physical aspects and atmosphere but also about the service our employees are so proud... More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 29, 2015

This is a beautifully converted fort that maintains its historical features whilst incorporating modern amenities that befit a five star hotel. We had a sea facing room with a small balcony and it was perhaps the view overlooking Pico and its elusive mountain top that added the final touch to our magical stay. The staff were extremely helpful and accommodating... More 

Helpful?
1 Thank circe138
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear Circe138, I was very happy to read that your visit to our Pousada was such a memorable one and that is mainly owing to our great location, but especially to the warmth and helpfulness of our staff. It is also great to learn that they played a great part in enhancing your experience with offering prompt and effective assistance.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Room Service
  • Free Parking
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair access
Food & drink at the hotel
Pousada de Horta - Forte de Santa Cruz
Pousada de Horta - Forte de Santa Cruz
Cuisines: Portuguese, Seafood, Mediterranean, European
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Pousada da Horta is located in a 16th-century fortress, which was classified a National Monument in 1947. This Pousada offers panoramic views over Pico Island and its famous marina. The modern rooms have been finished with contemporary touches, including Wi-Fi and cable TV. Guests can relax in the spacious en suite bathrooms and the towelling robes provided. Pousada da Horta, Forte de Santa Cruz has its own restaurant, which serves a wide range of local dishes and a buffet breakfast. Guests can also take refreshments from the bar onto the terrace to admire the views. The Faial Airport is just 10 km from the Pousada. ... more   less 

Additional Information about Pousada Forte da Horta

Address: Rua Vasco da Gama, Horta, Faial Island 9900-017, Portugal
Location: Portugal > Azores > Faial Island > Horta
Price Range: $68 - $724 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pousada Forte da Horta 3*
Number of rooms: 28
Reservation Options:
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Also Known As:
Pousada Forte Da Horta Faial Island
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