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Hotel do Canal

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#1 of 5 Hotels in Horta
Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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Hotel do Canal
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331 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago via mobile

We stopped here as part of our honeymoon and were so happy we did. This hotel was amazing from beginning to end. The staff surprised us by decorating our room and even brought some sparkling wine for us to celebrate not only our honeymoon but also my birthday. The gym, hot tub and steam rooms are excellent and very classy.... More 

Helpful?
Thank Graham R
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Guests, Our team was delighted to read the review about your stay at Hotel do Canal. It was really a pleasure to know that we helped to make your stay so special on such important date! We hope to have the opportunity of welcoming you soon and again at Bensaude Hotels. Best regards. Arlene Nazaré Manager More 

Amadora, Portugal
1 review
Reviewed 2 weeks ago

The best quality/price rate. Great location, servive and facilities. I was a second time that I stayed five nigths and next year I'll book again this hotel. Amazing island, faciliteis and people and weather

Review collected in partnership with this hotel

Helpful?
Thank Francisco R
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Guest, Thank you for writing a review about your experience at Hotel do Canal. We were delighted to know that you enjoyed your stay with us! We hope to meet you soon at Bensaude Hotels. Best regards. Arlene Nazaré Manager More 

Boston
Level Contributor
90 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 3 weeks ago

Hotel Do Canal is perfectly situated for you to enjoy Horta. At the very edge of the boat basin, the front rooms have nice views of the harbor and Pico if the weather is clear. At the other end of your view is Monte Queimado, which was nice since we were there to hike it and Monte da Guia. The... More 

Helpful?
Thank Susan D
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Guests, Thank you for staying at Hotel do Canal and for sharing your experience with other travellers. It was a pleasure to welcome you as our guests. We were delighted to know that you enjoyed your stay. We really hope to welcome you soon and again at Bensaude Hotels. Best regards. Arlene Nazaré Manager More 

Providence, Rhode Island
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 weeks ago

Located on the water front, it's nice for long walks. Very quiet and safe. Tour opereators are near by as are restaurants and bars. you can walk to them all. Our room overlooked the harbor with a terriific view of the island of Pico from our balcony. The hotel staff speak english and were very accomodating.

Helpful?
Thank BudP09
Htl_Canal, Front Desk at Hotel do Canal, responded to this review

Dear Guest, We would like to thank you very much for choosing to stay at Hotel do Canal and for taking the time to complete TripAdvisor evaluation. Comments like yours are most valuable, for they enable us to meet our guests needs thus encouraging all of us to fulfil our duties. We are confident of hosting you again soon, hoping... More 

Bath, United Kingdom
Level Contributor
261 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed October 22, 2016

This was our second hotel in the same group having stayed firstly in San Miguel. This was far better than the first as it had tea/coffee making facilities with 2 cartons of milk provided as well. Nice size room and although not faceing the sea did have a view towards the side of a church and beyond and a very... More 

Helpful?
Thank KenPBATH
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Guests, We would like to thank you very much for choosing to stay at Hotel do Canal and for taking the time to write a review. Comments like yours are most valuable, for they enable us to meet our guests needs thus encouraging all of us to fulfil our duties with our most capacities and ameliorate our service. We... More 

Arlington, Virginia
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 16, 2016

Our view of the harbor could not have been better! The breakfast is really worth the price and the bar drinks are excellent. BEST gin & tonics I have ever had... Would highly recommend as a great home base on Horta.

Helpful?
Thank Zoarboat
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Guests, Thank you so much for sharing your experience on Tripadvisor. It was a pleasure to welcome you at Hotel do Canal! We hope to meet you again. Best regards. Arlene Nazaré Manager More 

London, England, United Kingdom
Level Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 15, 2016 via mobile

We stayed here for one night while island hopping round the azores. Like an modern hotel. Decent room. Clean. We were on the second floor and room was a good size. Nice view over the harbour. Breakfast was a seat yourself and help yourself buffet option. Fruits, yogurts, meats, cheese, breads, pastries, pancakes, eggs and bacon. Can imagine if you... More 

Helpful?
Thank Becky S
Htl_Canal, Front Desk at Hotel do Canal, responded to this review

Dear Guest, We would like to thank you very much for choosing to stay at Hotel do Canal and for taking the time to write a review. We look forward to host you again at Bensaude Hotels! Sincerely yours, André Silveira, Front Desk More 

Oregon, Illinois
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 10, 2016

Nice big room, small balcony, free WiFi and breakfast. Quiet. Four great restaurants within two blocks. Room very clean and staff very friendly. Lots of room to relax outside your room either outside hotel or inside.

Helpful?
Thank Dave S
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Guest, We were delighted to know that you enjoyed your stay with us. Thank you for sharing your experience with other travellers! We really hope to have the pleasure of welcoming you soon at Hotel do Canal. Best regards. Arlene Nazaré Manager More 

Bruges, Belgium
Level Contributor
176 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed October 3, 2016 via mobile

Get a room on the top floor overlooking Pico and you will be amazed. Nice hotel though some refurbishment needed. Great location near the centre. Small-ish rooms. Breakfast OK. Staff helpful and friendly. One of the best choices in Horta

Helpful?
Thank nebukatnesa
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Guests, Thank you for staying at Hotel do Canal and for sharing your experience with other travellers. We really hope to welcome you again at Bensaude Hotels! Best regards. Arlene Nazaré Manager More 

Poole, United Kingdom
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 2, 2016

This hotel is well situated for an after dinner stroll along the marina or a quick nip to the supermarket. My room was clean and comfortable. On first entering I was a little perturbed to discover it was right next to the church and the bells ring every quarter but on asking at reception I was informed that the ringing... More 

Helpful?
Thank FionaG350
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Guest, We would like to thank you very much for choosing to stay at Hotel do Canal and for taking the time to write a review. Comments like yours are most valuable, for they enable us to meet our guest’s needs thus encouraging all of us to fulfil our duties with our most capacities. We are confident of hosting... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
GreenLeadersBronze level
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Free Breakfast
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
In Faial Island, Hotel do Canal is located on the ocean front of Horta, with a breathtaking view over the city bay and Pico mountain. In this boutique hotel, the history of Faial Island permeates the interior design with its nautical motifs of sail boats, hydroplanes and the codfish heritage. Hotel do Canal is your port of call in the Atlantic, your home away from home, where you can relax and enjoy yourself with the support of a friendly professional team, whether you are traveling on business or on vacation. ... more   less 

Additional Information about Hotel do Canal

Address: Largo Doutor Manuel de Arriaga, Horta, Faial Island 9900-026, Portugal
Location: Portugal > Azores > Faial Island > Horta
Price Range: $61 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel do Canal 4*
Number of rooms: 103
Reservation Options:
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Also Known As:
Do Canal Horta
Hotel Do Canal Horta, Faial Island
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Questions & Answers

Here's what travelers have asked, with answers from Hotel do Canal staff and other travelers.
8 questions
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See all questions (8)

Questions? Get answers from Hotel do Canal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The views from the front are nice, get one of those rooms”
 of 5 bubbles SusanD780, 3 weeks ago | Read review
“Ask for a room with a water view”
 of 5 bubbles BudP09, 4 weeks ago | Read review
“Room on higher floor”
 of 5 bubbles roelandb_12, Sep 6, 2016 | Read review
“Make sure its front of hotel facing the port area”
 of 5 bubbles barryh100, Aug 25, 2016 | Read review
“Rooms in the low 120's are at side street level and can be very noisy”
 of 5 bubbles Victoria37, Aug 11, 2016 | Read review
5 of 5
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