Cascade Wellness Resort
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About
#2 of 4 resorts in Lagos
Location
4.5
Cleanliness
4.8
Service
4.5
Value
4.2
Travelers' Choice
Enjoying a truly unique and stunning cliff-top location, the five-star Cascade Wellness Resort is one of the most luxurious hotels in the Algarve, offering an elegant and sophisticated experience to its guests. The resort is located in the historic city of Lagos within walking distance to Porto de Mós Beach, Ponta da Piedade Lighthouse, where you can enjoy breathtaking views of the Algarvian coastline and the Atlantic Ocean and near to Dona Ana Beach, distinguished by Conde Nast Traveller as one of the 50 best beaches in the world. The Resort is divided into five individually decorated wings, each reflecting the expeditions of Portuguese navigators across four continents - Europe, Africa, Asia and South America, which is reflected in the tasteful decor of the rooms and suites. With a contemporary yet relaxed atmosphere, all rooms and suites at Cascade Wellness Resort are very spacious and feature balconies or terraces. Guests and families may also enjoy all the privacy and functionality of our one and two-bedroom apartments or even a private villa with its very own private swimming pool. At Cascade Wellness Resort, wellness is a state of mind. From special health programs combining fitness and wellness to detox menus, we follow the philosophy of a "healthy mind in a healthy body". An extremely passionate team offering world-renowned Portuguese hospitality and an impeccable service awaits you. Sip a cocktail as you immerse yourself in two splendid swimming pools, one of which with a natural sand bottom, sample a world-class culinary experience with our restaurants The Gastropub, Mundi and Senses, offering all-day-dining and a-la-carte options under the expert guidance of Chef Diogo Pereira or simply unwind in an authentic oasis of tranquillity - SPA, offering a large range of wellness programs as well as its very own outdoor heated swimming pool, jacuzzi, Turkish bath, sauna and treatment rooms. Other facilities include a fully equipped Cascade Gym by Sculptors Fitness & Wellness, a Golf performance academy with a driving range, two tennis courts and the Caskiddy Kids Club. The resort also offers one of the most sought-after football training facilities in Europe which are regularly requested by professional football teams for their high-performance training camps. With a privileged location and top-quality meetings & events facilities at Cascade you can also find the ideal place for any type of event or even for the wedding of your dreams with the Atlantic Ocean as a backdrop. We invite you to enter a world of elegance and sample the perfect lifestyle at Cascade Wellness Resort, Algarve.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Tennis court
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Outdoor dining area
Poolside bar
Aerobics
Table tennis
Tennis court offsite
Walking tours
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Private bathrooms
Minibar
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Great View
Languages Spoken
English, French, Spanish, German and 1 more
Location
Rua das Ilhas, Lagos 8600-513 Portugal
Name/address in local language
Cascade Wellness Resort
Getting there
Somewhat walkable
Grade: 65 out of 100
65
50 Restaurants
within 0.75 miles
1531Reviews131Q+A100Room tips
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Cascade Wellness Resort is situated overlooking a picturesque beach of Lagos. It’s not far from old town and beautiful beaches nearby. Parking was super easy. All the employees were there very friendly and helpful throughout our stay. Our ocean view suite was spacious and clean. There was a bottle of complimentary wine in the room after check in. We had delicious meals at the daily breakfast buffet and dinner. We took a walk to watch an amazing sunset on the hiking trail right next to the hotel. A few things that need to be improved are the workout facility and pool water temperature. The gym could get more updated cardio equipments. Yoga mats are very old and worn. There is no WiFi access at the gym. Also at check in we were advised that the spa pool was heated but that was not the case. Despite all that we had a very lovely stay and would return next time we’re back to Lagos.…
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Service, Diretor-Geral at Cascade Wellness Resort
Responded 5 days ago
Dear guest, Thank you for choosing Cascade Wellness Resort for your recent stay in Lagos. We are delighted to read that you have enjoyed the location and the views of the resort. It is truly rewarding to have your kind feedback regarding our team as our aim is to improve our services everyday and to provide the best experience. Your comments are much appreciated and it will be shared within the team. We are looking forward to welcome you back in our Resort very soon. Kind Regards, Silvana Pombo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This was our 2nd hotel in Algarve during our trip through Portugal this past September. This is a very beautiful hotel with a very large pool (where you can actually swim!), nice grounds and great location very close (walking distance) to the breathtaking Ponta da Piedade. We took Uber to the Lagos center with lots of great restaurants and entertainment. We found the front desk personnel less welcoming and personable than the previous hotel, sometimes giving an impression of being kind of clueless and only giving information when you really "squeeze" it out of them. When we arrived, I got disappointed that we were not assigned a room on the 2nd floor as I clearly requested on my reservation (I never stay on the first floor in any hotel). Ok, after discussing it with them and back and forth for 15min, they finally found a room on the 2nd floor starting the following night; we agreed to be moved the next day; got the keys and were on our way to our room with the bell boy accompanying us, when the front desk lady ran after us and said "Oh, I forgot to mention you were upgraded to a suite." I was speechless - you forgot to mention this "minor" detail??? Ok, got to our suite and... were very pleasantly surprised -- it was very tastefully decorated, beautiful and really spacious with the big entrance hallway, living room with plenty of seating big bedroom - see my pictures. We decided to stay and not move - we appreciated the upgrade, we loved the suite and the fact that its patio was literally 5 meters from their wonderful pool (with very warm water) and honestly, who wants to pack again and move the following day? So, a note to hotel management - it would have been much more professional and welcoming if the front desk presented it from the very beginning and said something like: "We are very happy to inform you that you were upgraded to a suite, it is really nice and spacious. It is on the 1st floor, as we do not have anything available on the 2nd floor, but please take a look; we hope you will love it and if not, we will gladly move you to a 2nd floor room tomorrow. " Really, it would have saved me and my husband a lot of aggravation and frustration and would have been a very different start. Please think about it. Unfortunately, as we discovered the following day, they have problem with ants; when we opened our patio door the next morning hoping to have a nice relaxing morning seating in loungers, we were shocked to find out that the patio was full of ants -- and I am not talking a few ants, I am talking patio being literally covered with ants - they were everywhere - on the chairs, table, loungers and the patio floor. There was absolutely no way that you could sit outside on that patio in these conditions. I will spare you all the details of what happened next - all the back and forth with the front desk asking them to take care of this as soon as possible and not getting any specific answers as to when they will take care of the problem. A few hours later they took care of it, BUT guess what? The next morning ants reappeared in the same numbers if not more. We gave up. We could not sit and enjoy our patio. Fortunately, we are active type of traveler and were there to explore, not just sit around the pool, so it did not ruin our vacation, but we were still upset when we found ants INSIDE our room crawling on floors, even in the bathroom. Of course, there is always this fear that you will bring ants back home in your suitcases. On the positive note, as I mentioned before, the hotel is beautiful, really nicely decorated, very warm water in the pool with plenty of towels available. Their breakfast buffet is outstanding -- bountiful, delicious, prepared with love and beautifully presented - one of the very best we have ever had in any of resort (including upscale all-inclusive hotel chains in the Caribbean, which are famous for their bountiful buffets). And their seating outside is really nice; we also had one lunch and one dinner buffet there -- really great food and atmosphere - guitar playing. So, in summary - our stay could have been really great, if not for the issues listed above. I am giving 4 stars, not 3 in hopes that they pay attention to the constructive feedback their customers are providing and take care of these seemingly minor issues, which could spoil an otherwise great stay. …
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Service, Diretor-Geral at Cascade Wellness Resort
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to share your feedback regarding your most recent stay at Cascade Wellness Resort. It makes us truly happy to learn that you have enjoyed our restaurants and location although we regret to hear that some aspects of your experience did not meet your expectations. We appreciate your understanding that with the Mediterranean weather, it is not uncommon for these animals to appear in the gardens. However, we want to reassure you that we strive to prevent them from appearing inside the apartments without damaging the eco-system and the guests' health. We take the well-being, relaxation, and happiness of our guests very seriously, as it is our utmost priority. We regret to hear that you experienced these situations. Please know that we will take your comments under advisement as we continuously work towards improving our guest experience. Thank you again for providing your feedback, and we hope to have the opportunity to restore your trust in our resort in the future. Kind regards, Silvana Pombo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place is really good. Simple, elegant, good quality. It doesn't try too hard and succeeds. And this comes after visiting out of season, when the pools are too cold to swim in, there was construction on site and the facilities somewhat depleted. However its quiet confidence of a resort mixed with few guests made the stay a real treat. This hotel is clean, the rooms are well fitted and handsomely designed. The food is superb. The staff are genuine and the location is another level. We hope to return, perhaps when we can use more of its facilities but equally anytime - swings and roundabouts!
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Service, Diretor-Geral at Cascade Wellness Resort
Responded 4 weeks ago
Dear Guest charlotteandtim, Thank you for choosing Cascade Wellness Resort and for your wonderful feedback. We are thrilled to hear that you had a wonderful experience at our hotel and that you enjoyed our resort’s atmosphere and staff. We also appreciate your compliments on our clean and well-designed rooms, as we aim to provide a high-quality experience for all of our guests. Thank you again for choosing us, and we look forward to hosting you again in the future. Best regards, Silvana Pombo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
On the whole we had a pleasant stay. The staff tries hard, the buffet breakfast is good. The location is excellent if you like to walk. A few negatives: the rooms need some refurbishing as they are jaded. The jacuzzi did not work and the driving range was closed. The hotel had little occupancy and thus I would have expected an upgrade ie a room with a sea view. But the staff although they try hard seems to lack experience and .. panache!
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Service, Diretor-Geral at Cascade Wellness Resort
Responded 4 weeks ago
Dear Mrs. Christine Bindert, On behalf of the Cascade Wellness Resort Team, we would like to thank you for your feedback and for choosing us for your stay. We are delighted that you enjoyed the Resort’s location, breakfast, and staff. Our location is truly privileged, especially if you enjoy walks on the cliffs with a wonderful view of the coast. Your detailed feedback is indeed valuable to our Team, and we will share it looking forward to continuously improve our services and facilities. It will be a pleasure to welcome you again in the future. Kind regards, Silvana Pombo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely 2 bedroomed apartment, very spacious, very clean with balconies from all the rooms and a rooftop sun terrace! Very well equipped kitchen for self-catering....comfortable lounge and beds! Excellent ensuite bathrooms to each bedroom...... The main hotel offered access to the bars, restaurant and beach pool areas. Drinks in the Lighthouse bar which overlooked the pool. Reception staff were helpful and friendly, and help was given to locate the apartment - this is a large complex! The garage parking was excellent with direct access to the apartment door - great with luggage! Outside pool and other activities were available! Good location and access by car to Lagos and surrounding areas.
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Service, Diretor-Geral at Cascade Wellness Resort
Responded 5 weeks ago
Dear Guest, Thank you for your preference in Cascade Wellness Resort, it was a real pleasure to have you with us. It is truly rewarding to read that you enjoyed our beautiful Resort and privilege location. Thank you very much for your kind words about our team. Our staff strives their utmost every day to provide the best experience for our guests. It will definitively be a true pleasure to welcome you back in a near future! Kind regards, Silvana Pombo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was a well appointed hotel on a lovely property. Our room was spacious and comfortable. The breakfast was very good. The property was a little "tired" but overall it was a very pleasant experience!
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Service, Diretor-Geral at Cascade Wellness Resort
Responded Nov 2, 2023
Dear Guest, Firstly, we would to thank you for choosing the Cascade Wellness Resort for your recent stay in Lagos and for taking the time to share your feedback, it was a great pleasure to have you with us. It is very rewarding for our team to read that you enjoyed your stay with us. Thank you for bringing to our attention some opportunity of improvement, that have already been forwarded to our team. We really hope to have the opportunity to welcome you back in the future in our paradise! Best Wishes, Silvana Pombo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Having stayed at this hotel on six separate occasions, I can confidently attest to its excellence in every aspect. The staff is not only highly professional but also exceptionally courteous and friendly, always going above and beyond to cater to special requests. The location is simply unbeatable, making every trip here a delightful experience. Moreover, the services offered are top-notch and everything runs seamlessly due to their impeccable organization. The guest community here is always pleasant, adding to the overall positive atmosphere. Lastly, the expansive grounds of the hotel allow for a sense of spaciousness, ensuring a comfortable stay. It truly is a phenomenal establishment and I eagerly look forward to my next visit!
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Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Service, Diretor-Geral at Cascade Wellness Resort
Responded Nov 2, 2023
Dear Guest, Thank you for your preference once again in Cascade Wellness Resort, it was a real pleasure to have you with us. It is truly rewarding to read that you enjoyed our beautiful Resort and privilege location. Thank you very much for your kind words about our team. Our staff strives their utmost every day to provide the best experience for our guests. It will definitively be a true pleasure to welcome you back in a near future! Kind regards, Silvana Pombo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This resort was one of the best of our entire trip. Everything was top notch. The room was wonderful! The bed comfortable. The massages were excellent. The restaurant was over the top! We ate on Mediterranean Night. What a fantastic choice of food. Breakfast everyday was anything you could possibly want. They had every possible thing you would need or want to do there. I only wish we had only stayed there longer and not spent 2 nights at the Palace in Estoli. This is a resort I would go back to time and time again.
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Date of stay: October 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Service, Diretor-Geral at Cascade Wellness Resort
Responded Oct 26, 2023
Dear Guest, Thank you for choosing the Cascade Wellness Resort for your recent holidays in Lagos. It is truly rewarding to learn know that you have enjoyed staying with us and that your stay met your expectations. We are very pleased to read your amiable comments about our colleagues and the outstanding service provided by them during your stay. Our team will be delighted to welcome you back in the future! Kind regards, Silvana Pombo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Once we arrived, it was clear that this was a nice hotel. The reception staff were friendly and helpful. Once we were able to check into our room, it was a pleasant surprise! The suite was huge and very well set up, clean and maintained. We had a partial sea view near the adult pool. One thing to note, it is a long way from Lagos, and would not agree it’s walking distance, but this didn’t stop us having a great time. Using the Uber app, it was cheap and easy to get around. The breakfast buffet was impressive. Coffee was ok. Food was nice. The dinner buffet was very good quality, lots of fish and options but could be a bit repetitive. Lagos town and marina were bustling with some lovely restaurants. Pool area was great. Really big pool, only downside was not enough parasols for the loungers in some cases. We chose this hotel due to the Estima football academy which our son attended for 4 days! He had a great time, and would highly recommend this service! 🙏🏻 …
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Service, Diretor-Geral at Cascade Wellness Resort
Responded Oct 22, 2023
Dear Guest, On behalf of the entire team, we would like to thank you for choosing the Cascade Wellness Resort for your recent stay in Lagos. It is truly rewarding to read that you enjoyed our beautiful Resort and facilities. Thank you very much for your kind words about our team. Our staff strives their utmost every day to provide the best experience for our guests. It makes us truly happy to learn that your son has enjoyed our Estima Football Academy as we aim to create unique and unforgettable moments to our all of our guests. We hope to see you again in the near future! Kind regards, Silvana Pombo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Everything about this holiday was 5 star. I had been unnecessarily worrying after reading some of the more recent reviews. All staff, the cleaners, reception, restaurant staff were helpful and polite. Our apartment was fabulous, really big with a ground floor balcony. It had table and chairs and 2 sun loungers overlooking the golf course. It also had a Jacuzzi bath, which I loved, and L’Octainne toiletries. Our cleaners came every day and although sometimes we told them we didn’t need our room cleaning they would give us anything we needed such as clean towels, coffee pods, bottles of water or dishwasher tablets. My husband used the gym and thought it was the best gym he had been to on holiday with plenty of equipment (and he goes to the gym every day back home). The spa was a small area with a steam room and sauna and then outside a small jacuzzi and heated pool with sun beds around it. Breakfast was just wow!! Everything you could wish for including prosecco, honeycomb and 4 other different types of honey, omelettes made to order, smoothie, freshly squeezed juices, smoked salmon, fruits, hot breakfast options, meats, cheeses, pastries and I saw a GF section too. The omelette lady would fry you eggs if you wanted. Having breakfast and an apartment gave us the best of all worlds. We filed up on breakfast and it kept us going until dinner!! The fizz and chocolates delivered to our room on our last day was a lovely surprise too. Thank you Caterina. We walked into Lagos on an evening (25 mins walk to the old town) and got an Uber back, This cost us around 4 Euro. We walked the coastal path to Praia Da Luz (about 5 miles) which was so easy to follow, just follow the 2 green stripes!! The path was a bit steep at the end but as long as you take it slowly it’s fine. We had a fabulous holiday. Thank you team Cascade!!…
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Date of stay: October 2023Trip type: Traveled as a couple
Room Tip: Book breakfast it’s well worth it, use Uber it’s cheaper than using taxis (we had never used it...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Guest Service, Diretor-Geral at Cascade Wellness Resort
Responded Oct 21, 2023
Dear Mrs. Amanda S., Thank you for choosing the Cascade Wellness Resort and for taking the time to give us your feedback following your stay with us. We are pleased to read that we have succeeded in making your stay a memorable one, as our mission is to offer excellence in service to our guests. Thank you very much for your kind words about our team. Our staff strives their utmost every day to provide the best experience for our guests. We will proudly share your feedback within the Team. It will definitely be a true pleasure to welcome you once again! Kind regards, Silvana Pombo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Lagos area.
PRICE RANGE
$111 - $149 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cascade hotel lagos
LOCATION
PortugalAlgarveFaro DistrictLagos
NUMBER OF ROOMS
105
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Claim Your ListingCASCADE WELLNESS RESORT - Updated 2023 Prices & Reviews (Lagos, Portugal)
Frequently Asked Questions about Cascade Wellness Resort
What are some of the property amenities at Cascade Wellness Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Cascade Wellness Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Cascade Wellness Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Cascade Wellness Resort?
Yes, free parking is available to guests.
Are there opportunities to exercise at Cascade Wellness Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Cascade Wellness Resort have an airport shuttle?
Yes, Cascade Wellness Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Cascade Wellness Resort have airport transportation?
Yes, Cascade Wellness Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Cascade Wellness Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Cascade Wellness Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Cascade Wellness Resort?
The staff speaks multiple languages, including English, Spanish, French, German, and Portuguese.
Does Cascade Wellness Resort have any great views?
Yes, guests often enjoy the ocean view available here.