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Pousada Palacio de Estoi

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#1 of 27 Hotels in Faro
Certificate of Excellence
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Pousada Palacio de Estoi
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603 Reviews from our TripAdvisor Community

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Showing 336: English reviews
Durham, United Kingdom
Reviewed 1 week ago

The hotel is stunning to look at and just wondering around is a pleasure. Admittedly the reception staff could perhaps have smiled a little more with them being the first people you see, but I found all the restaurant/bar/spa staff to be extremely friendly and very helpful. We had a superior room, but if you book online just make sure...

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Helpful?
Thank Fiona W
Manager_Estoi, Manager at Pousada Palacio de Estoi, responded to this review

Dear Guest, Thank you very much for choosing Pousada de Estoi for your recent stay in Algarve, and for your great review. It is really gratifying to learn that you truly appreciated the Pousada and the ambience, and that your experienced great service and hospitality. Rest assured that I will share your comments with our team. All Pousada team will...

Weybridge
Reviewed 4 weeks ago via mobile

The Pousada is an amazing building. Do not know what rooms are like as we only visited for lunch and walk round, but it looks amazing. Great location in wonderful surroundings. Inside the common area rooms were great. Disappointed with the food, whilst our starters were really good, especially the figs stuffed with cheese, our entrees were only average. The...

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Helpful?
Thank charlesrm
Manager_Estoi, Manager at Pousada Palacio de Estoi, responded to this review

Dear Guest, Thank you very much for choosing Pousada Palácio de Estoi, and for your candid feedback. As you can imagine we are all very sorry to hear that some things throughout your stay did not meet your expectations and your concerns have been passed on to the entire team. Please rest assured that we will focus on the described...

Lisbon, Portugal
Reviewed 5 weeks ago via mobile

Wonderful Palace Hotel! The rooms are simple and elegant. Love the new/old facilities. The staff are very friendly. The swimming pool and its location is fantastic. Spend some time in the garden, because it gives you a greay tranquility. This Palace stays 8km from Faro. Park your car in the hotel garage, because in summer Algarve is too hot.

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Helpful?
Thank Tanja S
Manager_Estoi, Manager at Pousada Palacio de Estoi, responded to this review

Dear Guest, Thank you very much for choosing Pousada de Estoi for your recent stay in Algarve, and for your great review. It is really gratifying to learn that you truly appreciated the Pousada and the ambience, and that your experienced great service and hospitality. Rest assured that I will share your comments with our team. All Pousada team will...

Reviewed 5 weeks ago

What can I say? I don't have the words to write here. From the second we arrived the first time, we knew this would be our dream wedding venue. The pictures don't do it justice! The venue itself needs nothing extra to make the day perfect, and the staff couldn't have done more. From start to finish this was the...

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Helpful?
1Thank Shoppadolley
Manager_Estoi, Manager at Pousada Palacio de Estoi, responded to this review

Dear Guest, The Pousada de Estoi would like to thank you again for your excellent review. We would also like to say that the enthusiasm of your review gives us the great feeling of happiness and proud. We are all very happy to hear that you have enjoyed stay with us, rest assured that I will share your comments with...

London, United Kingdom
Reviewed October 30, 2016

This place or should I say Palace was amazing. The interiors were stunning, opulent and grand, it felt like you had been taken back in time when you sat in the huge rooms with the mirrors and the frescos. The gardens were beautiful especially at night when lit up. The swimming pool was relaxed and welcoming and a real pleasure...

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Helpful?
Thank karen c
Manager_Estoi, Manager at Pousada Palacio de Estoi, responded to this review

Dear Guest, Thank you very much for choosing Pousada de Estoi for your stay in Algarve, and for your great review. It is really gratifying to learn that you truly appreciated the Pousada and the ambience, and that your experienced great service and hospitality. Rest assured that I will share your comments with our team. All Pousada team will be...

Monmouthshire
Reviewed October 18, 2016

Lovely building, good breakfast and nice pool, but the service was awful - inattentive and slow and though the reception staff were friendly and efficient, all the other staff seemed poorly trained and unmotivated. The meal at dinner was mediocre and overpriced. The bar was consistently unstaffed and so our dinner took several hours and my husband gave up on...

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Helpful?
1Thank granny6Monmouthshire
Manager_Estoi, Manager at Pousada Palacio de Estoi, responded to this review

Dear Guest, Thank you very much for choosing to stay at Pousadas de Portugal and for taking the time to a rewie whish, which we carefully read. We deeply regret that your meal at our Pousada Palácio de Estoi did not meet your expectations, and we would like to apologize for all the inconveniences you experienced. The opinions of our...

Lymington, United Kingdom
Reviewed October 16, 2016

This was the 4th Poussada of our holiday and , as always, a beautiful old restored building. however , the difference here is that the accommodation area is built on, and is totally sleek modern all white plastic and chrome.....not our taste or preference. We found the old part of the Hotel to be a bit dark and depressing even...

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Helpful?
Thank gingerfoxesmum
Manager_Estoi, Manager at Pousada Palacio de Estoi, responded to this review

Dear Guest, Thank you for your objective and honest review following your stay with us. We are always very enthusiastic to receive feedback and have taken careful note of all the various points outlined. The opinions of our guests are extremely helpful allowing us to keep on improving the service we wish to render to each and everyone who choose...

Lachen, Schweiz
Reviewed October 16, 2016

The hotel is very nice indeed; a mix of the old church with new stylish elements. The view is breathtaking, overlooking whole Faro. Staff is very friendly and helpful. The lounge rooms are very atmospheric, you will feel like in the good old times. Unfortunately this was not transposed to the dining room, which is rather cold and unwelcoming in...

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Helpful?
Thank Laedine
Manager_Estoi, Manager at Pousada Palacio de Estoi, responded to this review

Dear Guest, We all at Pousada de Estoi would like to thank you for your feedback and apologize for any inconvenience you experienced during your meal, all the staff are strongly committed to providing great level in terms of quality of products and services and will work to correct less than positive experience delivered. I really hope that we can...

Tel Aviv District, Israel
Reviewed October 16, 2016 via mobile

The Palacio de Estoi is a gorgeous building, with the potential to be a stunning hotel. BUT, sadly, the hotel is pooly maintained and managed and the flaws are just too many to enjoy the experience. We received an underground room, which had a view to a dry "garden". It was also very far from the elevator which made taking...

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Helpful?
Thank patrukio
Manager_Estoi, Manager at Pousada Palacio de Estoi, responded to this review

Dear Guest, We are sincerely grateful for your feedback, and to give us the opportunity to improve our services. We are sorry for the inconveniences you experienced at our Pousada de Estoi, the incidents described do not reflect our standards. Your comments were already forwarded to our management, and they will take action to prevent these from repeating. Should you...

Nailsea, United Kingdom
Reviewed October 13, 2016

We have just returned from our stay and we had an amazing time. The hotel is spotless the food is excellent and the lattes by the pool made by Jorge were fantastic . I have no negatives to report and cannot believe some of the of the previous comments. I encountered at this hotel the most helpful,polite and friendly staff...

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Helpful?
Thank Rachel P
Manager_Estoi, Manager at Pousada Palacio de Estoi, responded to this review

Dear Guest, Thank you very much for choosing Pousada de Estoi for your stay in Algarve, and for your great review. It is really gratifying to learn that you truly appreciated the Pousada and the ambience, and that your experienced great service and hospitality. Rest assured that I will share your comments with our team. All Pousada team will be...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
The luxurious Pousada de Estoi, the Estoi Palace, born out of the recovery of an old eighteenth century palace, is located in the village of Estoi only 10 km from Faro. This palace once belonged to Jose Francisco da Silva, Viscount of Estoi, and was opened in 1909. In 1987, it was purchased by the Town Hall of Faro, and in 1977, it was considered a property of Public Interest. A project by architect Goncalo Byrne, this hotel in Faro has a Health Club where you can enjoy a Turkish bath, sauna, tropical showers and heated indoor pool with a whirlpool. In a region with great gastronomic traditions you can find the Visconde restaurant, one of the Algarvian establishments which include fish and fresh seafood. The whole menu is inspired by Portuguese cuisine and exhibits a genuine form of art for good eating. Don't miss out on the deserts from Algarve made with figs and almonds grown locally. Experiencing the Pousada de Estoi is a pleasant journey with a combination of the classical, Baroque and contemporary elements that will definitely be a memorable experience. ... more   less 

Additional Information about Pousada Palacio de Estoi

Address: Rua de Sao Jose, Faro 8005-465, Portugal (Formerly Pousada de Faro - Estoi Palace Hotel)
Location: Portugal > Algarve > Faro District > Faro
Price Range: $88 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pousada Palacio de Estoi 4*
Number of rooms: 63
Reservation Options:
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Also Known As:
Pousada Palacio De Estoi Faro, Portugal - Algarve
Hotel Style:
#1 Romantic Hotel in Faro
#1 Luxury Hotel in Faro
#1 Family Hotel in Faro
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Questions & Answers

Here's what travelers have asked, with answers from Pousada Palacio de Estoi staff and other travelers.
13 questions
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Oxford, United Kingdom
over a year ago

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Questions? Get answers from Pousada Palacio de Estoi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“find one where the bath plug is not broken!”
 of 5 bubbles granny6Monmouthshire, Oct 18, 2016 | Read review
“All rooms are the same, but higher up you have a better view over the city and sea.”
 of 5 bubbles MariaBeKend, Oct 4, 2016 | Read review
“We liked the second floor”
 of 5 bubbles Nortie139, Sep 25, 2016 | Read review
“Superior rooms offering sense of space”
 of 5 bubbles KeesE, Sep 18, 2016 | Read review
“Ask for a room on a higher floor”
 of 5 bubbles Helen770, Sep 18, 2016 | Read review
5 of 5
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