Vale d'Oliveiras Quinta Resort and Spa
Barranco Fundo, Apartado 79, Carvoeiro 8401-904 Portugal
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About
#1 of 19 hotels in Carvoeiro
Location
4.2
Cleanliness
4.7
Service
4.6
Value
4.4
Travelers' Choice
Whether you are on a family break, golf trip or incentive travel, our goal is always to surpass your expectations! Vale d'Oliveiras Quinta Resort & Spa is an elegant 5-star hotel and resort with 22 rooms, 2 suites and 80 townhouses. With an exceptional location, only 5 minutes from Carvoeiro and Ferragudo and close to some of the finest beaches and golf courses, Vale d'Oliveiras is a unique place to relax and discover the best of the Algarve! All rooms and townhouses are fully equipped with the highest quality fixtures and fittings and are designed to provide all the comfort you may need, whether you are on a leisure or business trip. The Monchique hills and Gramacho golf courses are the backdrop to this magnificent landscape. In addition, the resort has an abundance of stunning gardens carefully framed by the surrounding landscape. The traditional local architecture with Moorish influences provides a calm and tranquil environment. The hotel has a typical but striking interior courtyard complemented by Moorish arches and tiles designed by local artists. The low density construction integrates you fully into the landscape, making our townhouses the ideal choice for families with children or for long-term holidays. All have a typical Algarve chimney.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Babysitting
Secured parking
Wifi
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Boating
Canoeing
Diving
Hiking
Horseback riding
Snorkeling
Tennis court
Windsurfing
Aerobics
Bicycle tours
Billiards
Canoeing offsite
Entertainment staff
Evening entertainment
Patio
Table tennis
Walking tours
Water park offsite
Board games / puzzles
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Extra long beds
Bidet
Dining area
Fireplace
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Minibar
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
iPod docking station
Sofa bed
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English, French, Spanish, Chinese and 3 more
Location
Contact
Barranco Fundo, Apartado 79, Carvoeiro 8401-904 Portugal
Name/address in local language
Getting there
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1689Reviews125Q+A100Room tips
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We visited this hotel in 2013 (and 14), and we decided spontaneously to come back here for my wife's birthday. The hotel has, in the last few months, come under new ownership, but we had just as enjoyable an experience as last time we were here and the staff have always been very friendly and accommodating. Our room was perfectly nice, and quite fresh feeling which we were pleased about. Breakfast was perfect, everything you could want, we were more than happy with it. The spa area was lovely, and we used the sauna, steam room and jacuzzi for free, as well as table tennis. There were tennis courts outside our room, they cost €30 euro if two of you want to hire rackets and play so we didn't avail of that. They were very kind in providing a lovely cake and glasses of champagne for my wife's birthday, and all in all we would be happy to come back here to stay again.…
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Date of stay: January 2023Trip type: Traveled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Went away with my boyfriend and his family to this location we was tried from flight so decided to have dinner at the restaurant. we went to the bar which did a very nice ####star martini though later when we did order one they didn't bring the processco shot. we went to the restaurant and ordered 4 starters only 3 showed up and when we asked where my ribs was they told me they had forget, when I did finally get my ribs it was 4 very small ribs and a plate covered in crisps. when came to our mains i had ordered the burger with fries and my boyfriend ordered the steak with wedges. the burger was served with a side of crisps (again) and the burger its self was ok. My boyfriends Steak came which was very small and half of it was fat (hadn't received the wedges). his parents were also unimpressed as his dad pork was served with crisp and his mums wrap was tasteless. half way though eating they bought over the side salads much to the waiters confusion who looked vissablely confused. we sent them back as was already near end of meal, once we had done they bought over my partners wedges (again waiter was confused) which we sent back. we complained to the wait staff who tried there best and was asked to ask the chef the chef didn't seam to care i should also mention was only our group and once other and we waited 20-30 mins between courses which didn't make sense as dinning room was empty was not very impressed we complained and kept being told be passed on and in the end just said the chef said was good so shows lack of care from chef who had only been there 4-5 days according the waiter (wait staff was very good at trying to fix issue) . we did give breakfast a try the next day and luckily was no Crisps to be seen. was lovely choice except all the food was stone cold so meant had to get someone to heat it up which wasn't to bad as was happy to do it. i also was not that impressed with the room as the bed was very hard and when went to grab one of towels from the bathroom found a brown crusty mark on it. Over all i had a nice time on the holiday just not at the hotel. room was liveable which meant it was okay i guess. over all holiday was amazing would recommend eating at Sizzling stone and levels food and cocktails was great. I also recomnd the boat tours and seeing the sights as was very enjoyable if you want to eat go elsewhere burger king down the road would even be a better option least all the food is given to you at once.…
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Date of stay: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Well, I really wanted to rate this place highly but unfortunately, it just doesn’t warrant it. The hotel, pools, gardens, whole premises, are indeed, 5 star level. The two bed apartment we had here was also great; spacious and convenient for reception areas etc. Sadly, that’s where things go downhill. As reported by others, fixtures and fittings are starting to show their age and linen - towels in particular - not of 5 star standard at all. Location is indeed, quite remote and a car really is essential. No complaints with that. Easy to find, plenty of parking. But now the things that really kill this place; service and food. The one restaurant open at this time of year is the Olive Tree. All meals are there, certainly in December anyway. We were full board. Bad mistake. Breakfast is really poor. Very limited choice, no egg station or anything like it. The hot food left out in buffet style is lukewarm and bland, tasteless and for the 4 days we were there, very repetitive. Limited fresh fruit; largely just bread and pastry products. Coffee is a basic machine and no hot drinks (tea etc) are offered when you take you seat. Lunch and dinner food is ok. Just ok though. Basic. Limited. So this is where 2 stars really kicks in. Service. Appalling. No one seems interested, trained, in charge or remotely aware that this is a 5 star hotel (yeah, right!). We simply could not believe the lack of care or understanding of how to treat customers here. Frankly, with a couple of exceptions, most of the staff here seem to have never worked in the hospitality industry before. Maybe staff shortages are such that they’re filling in with anyone they can find but I don’t think we’ve ever experienced such dreadful service. And we use budget hotels lot in UK. Massively better experience. No one to complain too. Bizarrely, almost feels like no one is in charge or responsible. When we did complain one evening (Christmas dinner!) - that after one hour from time of taking our seats for allocated time of booking we had not received any food at all - the staff seemed to just row and argue amongst themselves. Ask for a drink if you need one too; you won’t be offered one as a matter of course! We left without eating. Not ideal for Christmas. Didn’t go back for dinner again ( waste of full board, I know), Not going to blame the staff themselves; generally a pleasant enough bunch. Whoever runs this place though needs to give their head a good shake. Still reeling at how much we paid to stay at this place. One word; don’t.…
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Date of stay: December 2022Trip type: Traveled with family
Room Tip: Don’t eat here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Daniel Grácio, Outro at Vale d'Oliveiras Quinta Resort and Spa
Responded 3 weeks ago
Dear Guest, We have read your review, and we thank you for taking the time to share your comments with us. We are sorry that we didn't met your expectations, specially in terms of service. These are being indeed a couple of months very challenging in terms of staff, as you mentioned, not only short but untrained. You have our compromise that we are doing a in-depth restructuring work not only at the level of structures and equipment, but especially with regard to service and we expect to quickly reach the level of service that is expected in a 5-star. All your observations were forwarded not only to the head managemet but also to our F&B management, who are always attentive to our guest's views and opinions. We thank you once again for your honest feedback and hope that you change your mind on returning. We remain at your service to ensure that your next stay at Vale d'Oliveiras by Details will be much better. Sincerely, Soraia Abel Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beeseydave wrote a review Nov 2022
Stratford-upon-Avon, United Kingdom313 contributions81 helpful votes
+1
I chose this resort because of its close proximity to my favourite golf course which is Gramacho and although it was built at a similar time it has no connection with the golf course which is a shame that said it is a great place to stay with lots to see and do one small criticism would be the hotel guests being too far removed from the reception
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Date of stay: October 2022Trip type: Traveled as a couple
Room Tip: Ask to be close to reception over looking the pool
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Daniel Grácio, Outro at Vale d'Oliveiras Quinta Resort and Spa
Responded 3 weeks ago
Dear Guest, We are pleased to hear that you have enjoyed your stay with us. Your positive comments about us have been really appreciated and we sincerely hope that your travelling plans bring you back to Algarve and to Vale d'Oliveras, so we can have the pleasure of hosting you again. Regarding the access directly to the golf course, beinf 2 completely different companies, unfortunatey it is not a simple step, but your suggestion is going to be presented to our management for sure. Kindest Regards, Soraia Abel Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My self and other groups of family and friends booked several rooms with the ability to cancel and receive a refund up to 24 hours before our stay. We unfortunately had to cancel our rooms 8 months before our stay, however, we have been waiting 8 weeks for our refund despite many email requests to the hotel. This is incredibly frustrating and unacceptable.
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Date of stay: November 2022Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Daniel Grácio, Outro at Vale d'Oliveiras Quinta Resort and Spa
Responded 3 weeks ago
Dear Guest, Although this is not a feedback regarding your stay, we've been informed that the situation that you are mentioning was already sorted. We are sorry for any inconvinience that you've may have experienced during this process of changing and hope to be able to welcome you at Vale d'Oliveiras by Details. Kind Regards, Soraia Abel Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed as a family of four in the deluxe 2 bedroom apartment. The rooms were spacious and clean and the facilities were excellent. Good variety of delicious food for breakfast and the staff throughout our stay were not only attentive but efficient and very friendly. My only suggestion would be to offer shuttle service to the town centre particularly as this is a five star hotel. Overall, we would definitely recommend the hotel and we hope to return soon. Thank you for making our holiday a memorable experience.
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Daniel Grácio, Outro at Vale d'Oliveiras Quinta Resort and Spa
Responded 3 weeks ago
Dear Guest, Thank you so much for your review. We are glad to learn that you have fully enjoyed your recent holiday at our Resort and we would like to thank for you kind comments on the Resort facilities, breakfast and specially on our employee’s helpfulness and friendliness. Your comments are a great value to us and will keep us motivated to continue our level of service. We are thankful for your recommendation and we look forward to welcoming you again very soon. Kind regards, Soraia Abel Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Oh how the mighty have fallen. This was our third stay, but our first since covid. Things have changed. No security on the gates, no free transfers to beaches, no onsite mini market, restricted opening times for the Jasmin bar and a very limited evening menu. The staff appear less happy than in previous years which has a direct impact on their level of service. It’s still branded as a 5 star venue, but it’s far from it. The hot breakfast was mediocre. Luke warm at best. But that’s OK. It could have just been bad timing on our part (we were there for shortly after 8am). The two most jarring experiences involved members of staff. Firstly, my wife had a very unexpected sanitary emergency (let’s just say it was 2 weeks early) and went to reception in the hope that they could help seeing how remote the location is. “No madam” is the response she got. There was clearly no language barrier as the security guard, who my wife had originally asked, understood and spoke to the lady as my wife approached reception shortly after opening. Anyhow, she was given a very short response, with the woman barely able to look her in the eye. THIS IS NOT GOOD ENOUGH FOR A 5 STAR RESORT. So we had to ask them to arrange a taxi to take us to Carvoeiro, which took a painful 40 minutes to arrive. The night before, at the Olive bar, I’d noticed “Cabernet Sauvignon” on the drinks menu. I ordered 2 glasses, only to see Sauvignon Blanc turn up. When I pointed out the mistake the waiter said “Cabernet is red, Cabernet Sauvignon is white”. After I told him Cabernet Sauvignon is never white, his response was”Of course it is”. “no it’s not” I said… his reply was “Of course it is”. I was stunned as his lack of customer service skills. After more arguing in which I attempted to educate him on the difference between Cabernet Sauvignon and Sauvignon blanc, I shouted (which I shouldn’t have done) that he needs to google Cabernet Sauvignon because he will find only red wine. He stomped off to bring me the bottle, which as you can guess said “Sauvignon blanc”. He finally took away the two glasses (without an apology), and this experience left me never wanting to return to that bar ever again, and as the only bar on site it left us with very few options. Can I just say that even if I was wrong about the wine (which I wasn’t) the waiter should never have spoken to me like that. THIS IS NOT GOOD ENOUGH FOR A FIVE STAR HOTEL. What happened to my wife the next morning was the icing on the cake, so I went onto booking.com and found a hotel in Carvoeiro. We checked out, never to return, and relocated for the rest of the holiday. …
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Date of stay: October 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Daniel Grácio, Outro at Vale d'Oliveiras Quinta Resort and Spa
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to share with us your comments and views. At Details, we take our guests’ feedback very seriously, as this is the only way we can truly measure and continuously improve the service we provide to our guests. Please accept our sincere apologies for the unsatisfactory service you have received from some of our staff. I have discussed the issues you mentioned with the team and corrective action has been taken to prevent such occurrences from happening again and to ensure our usual top quality service is maintained at all times. The member that had this inexcusable attitude is actually no longer with us. Thank you once again for providing us with your valuable feedback. We aim to improve and hope that you change your mind on returning so we can serve you better in the future. Kindest Regards, Soraia Abel Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed the honeymoon package; our 1 bedroom house was lovely, with a relaxing garden area and loungers. We ate every evening at the Olive tree restaurant and the food was excellent, the staff were all very friendly and helpful. We had the most amazing experience at the Spa - the staff were so kind and thoughtful.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Daniel Grácio, Outro at Vale d'Oliveiras Quinta Resort and Spa
Responded 3 weeks ago
Dear Guest, Thank you very much for taking the time to leave your comments. Your excellent review mentioning the Resort accomodations, as well as the quality of the food and the helpfulness of our staff is greatly appreciated. We hope to welcome you back again at Vale d’Oliveiras soon. On behalf of all our work team, a sincere thank you. Kind Regards, Soraia Abel Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Comfortable, quiet hotel. The standard rooms are very spacious with very comfortable beds. However, they need updating to meet level of 5 star rating - poor lighting, no USB points and towels clean but frayed. The hotel has gym but some equipment needs updating. There are 2 tennis courts which are adequate but could benefit from resurfacing. These are only small concerns. The staff are excellent and very friendly and attentive. I would happily stay again.
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Daniel Grácio, Outro at Vale d'Oliveiras Quinta Resort and Spa
Responded 3 weeks ago
Dear Guest, We are pleased to hear that you have enjoyed your stay with us. Your positive comments about us have been really appreciated. Thank you also for the mentions to the areas where you've considered as in need of improvement. We are aware and already started our plan of adapting Vale d'Oliveiras to the Details satndards and always appreciate the guests constructive feedbacks. We sincerely hope that your travelling plans bring you back to Algarve and to our Resort, so we can have the pleasure of hosting you again. Kind Regards, Soraia Abel Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is our 4th visit to Vale d'Oliveiras Resort and it did not disappoint again. Excellent self catering spacious accommodation in bungalow. Large lounge and bedroom with good size kitchen and bathroom. We used the on site restaurant for dinner which was very good and reasonably priced. Good pool area for families but each bungalow has its own area outside with sunbeds and table and chairs for eating out. Air conditioned which we needed as weather excellent. The resort is about 15 minutes by car outside Carviero but very close to Pestana Golf resorts with 2 courses Gramacho and Pinta. We will be back to this excellent resort
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Review collected in partnership with Jet2holidays
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Daniel Grácio, Outro at Vale d'Oliveiras Quinta Resort and Spa
Responded 3 weeks ago
Dear Guest Thank you for taking the time to post such a fantastic review regarding your stay at Vale d'Oliveiras and share it with other travelers. We were delighted to learn you had a very enjoyable time with us! Thank you for your very kind comments regarding our pool and accomodation areas, hotel facilities and location. We look forward for the opportunity of welcoming you back to our Resort. Kindest Regards, Soraia Abel Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$75 - $140 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vale d`oliveiras quinta hotel carvoeiro, vale d`oliveiras quinta resort and spa
LOCATION
PortugalAlgarveFaro DistrictCarvoeiro
NUMBER OF ROOMS
104
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Claim Your ListingVALE D'OLIVEIRAS QUINTA RESORT AND SPA - Updated 2023 Prices & Hotel Reviews (Carvoeiro, Portugal - Algarve)
Frequently Asked Questions about Vale d'Oliveiras Quinta Resort and Spa
Which popular attractions are close to Vale d'Oliveiras Quinta Resort and Spa?
Nearby attractions include Cocktail Garden (1.8 miles), Percurso dos Sete Vales Suspensos (4.8 miles), and Escape One Algarve (2.6 miles).
What are some of the property amenities at Vale d'Oliveiras Quinta Resort and Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Vale d'Oliveiras Quinta Resort and Spa?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Vale d'Oliveiras Quinta Resort and Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Vale d'Oliveiras Quinta Resort and Spa?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Vale d'Oliveiras Quinta Resort and Spa?
Conveniently located restaurants include Tasca David's - Indian Tandoori Restaurant, Masala House, and Jota Lita Restaurant.
Are there opportunities to exercise at Vale d'Oliveiras Quinta Resort and Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Vale d'Oliveiras Quinta Resort and Spa have an airport shuttle?
Yes, Vale d'Oliveiras Quinta Resort and Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Vale d'Oliveiras Quinta Resort and Spa have airport transportation?
Yes, Vale d'Oliveiras Quinta Resort and Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Vale d'Oliveiras Quinta Resort and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Vale d'Oliveiras Quinta Resort and Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.