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Pine Cliffs Residence, a Luxury Collection Resort, Algarve

Traveler (619)
360
Panoramas (49)
Room & Suite (276)

About

#39 of 151 hotels in Albufeira
Location
Cleanliness
Service
Value
Located at the renowned Pine Cliffs Resort, Pine Cliffs Residence, a Luxury Collection Resort, Algarve (Voted Portugal's Leading Family Resort) offers its guest the privacy two or three bedroom residence suites abundantly equipped with all modern day appliances and comfort with breathtaking views over the scenic golf course. This exclusive resort in Albufeira, Portugal provides an array of activities for all ages, including world-class golf course, five tennis courts and swimming pools, spa treatments, kids' club and private access to the beach.
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Property amenities
Pool
Restaurant
Free parking
Fitness Center with Gym / Workout Room
Room service
Bar/Lounge
Spa
Airport transportation
Babysitting
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf course
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Paid Internet
Paid Wifi
Public Wifi
Self-Serve Laundry
Tennis Court
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Luxury
Hotel links
Visit hotel website
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Location

Full view
71Somewhat walkable
Grade: 71 out of 100
41Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
933Reviews
102Q+A
100Room tips
Traveler rating
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Popular mentions
We have two children (3yrs and 1yr) and stayed for a week in June. The accommodation was ideal for us - we had a two bed room apartment and it was the perfect layout. After reading some of the reviews I was worried it would not be "5 star" but it was totally perfect both in
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Response from pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, a Luxury Collection Resort, Algarve
Responded 3 days ago
Dear ed_190; Thank you for taking the time to share your review regarding your recent stay at our Resort with TripAdvisor community. We are delighted to read your beautiful words towards our resorts highlights, such as the accommodation, kids club and Resort grounds, pools and beach, and it is definitely motivating to have such a wonderful feedback from our dear guests. Nevertheless, we do regret not meeting your expectations regarding your meals. Note that your valuable and sincere comments will be share among the proper teams, so we can constantly elevate our service and improve day by day. Thank you for choosing the Pine Cliffs Resort for your holidays, and we hope to welcome you back soon and be able to help you to create even more wonderful memories. Sincerely, Guest Relations Team
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We recently returned from a stay in Pine Cliffs and from check in when the lady tried to tell me that the bill for accommodation was still outstanding (it wasn’t), to checkout when our final balance was charged in duplicate to my card (have still not received my money back,
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Response from pinecliffsAlbufeira, Gestor de Relações com o Cliente at Pine Cliffs Residence, a Luxury Collection Resort, Algarve
Responded 4 days ago
Dear Danluders, We do regret to know about your disappoitment regarding the shortcomings experienced during your stay at our property, which was sent and responded by our Front Office manager. However, your comments were also shared with our management. Again, our apologies and we hope you can grant us another opportunity to welcome you and your family back in future. With our best regards Guest Relations Team.
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Great resort with great service. 2 bed villa was amazing and breakfast at O Grille was great too. The hostess at O Grille was excellent, every morning with great smile. I dont remember her name but i was there June 6-11. One thing that is hardly to believe is the 16-18c
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Response from pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, a Luxury Collection Resort, Algarve
Responded 6 days ago
Dear MichalP76, Thank you for taking the time to post on TripAdvisor your impressions regarding your recent stay with us. We are grateful for your comments regarding the accommodation, O’Grill restaurant and your kind compliments to our dedicated associates. However, we sincerely regret to learn that we do not meet your expectations in terms of our pool facilities. Please be assured that all our guests’ comments are of extreme importance to our operation and for brainstorm new ways of improvement in order to keep always exceeding the expectations of our dear guests. In the future, if you choose to stay with us once again, it will be a pleasure for the whole Pine Cliffs Team to welcome you back and serving you again. Best regards, Guest Relations Team
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We really enjoyed staying at the residences - we had a 3 bedroom/3 bath place that was very spacious. And in the largest bedroom - the couch was also a sleeper sofa. We had 6 people and it never felt crowded. The staff at the hotel was great - always very friendly, always
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Response from pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, a Luxury Collection Resort, Algarve
Responded 6 days ago
Dear TrishBoc, Thank you for sharing your most recent great experience at the Pine Cliffs Resort with the TripAdvisor community. Please accept our sincerest apologies for not delivering upon your expectations and the levels of service that we strive and are well known for regarding the F&B services. Kindly rest assured that we have well noted every single detail of your valuable feedback and that it has been conveyed to the relevant departments for further review. Kindly note that as per standards the room inventory is according to the maximum capacity of the accommodation, and in case of any shortage noted on any item please accept our apologies. We also would like to inform that you have the possibility to acquire a small cleaning products kit which includes the dishwasher soap Your kind words on the accommodation, our friendly associates and the amazing location and views are such a praise! It is very rewarding to receive your recognition, thank you very much for your 5 star rating! Thank you once again and it will be our pleasure to welcome you back to our resort in a near future and serve you again. Kindest regards, Guest Relations Team
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The first room we were given was overlooking a car park with nowhere to sit outside (we had thought we had booked a garden townshouse and had emailed in advance to confirm) We did complain and move rooms. The grounds are stunning and very well looked after, we had excellent
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Response from pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, a Luxury Collection Resort, Algarve
Responded 1 week ago
Dear fattail, We would like to thank you for taking your valuable time and effort in sharing your comments regarding your last stay at the Pine Cliffs Resort. We were very pleased to learn that overall your stay with us was upon your expectations, however, we do regret to know that were a few shortcomings regarding your room and your experience at the Maré restaurant that were underwhelming and that are not part of our standards, at all. Please accept our most sincere apologies for all the inconvenience experienced. Please note that your comments will be shared with the each head of departments for their immediate attention. We look forward to welcome you back to our resort! Warm regards, Guest Relations Team
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PRICE RANGE
$230 - $756 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pine cliffs residence hotel albufeira
LOCATION
PortugalAlgarveFaro DistrictAlbufeira
NUMBER OF ROOMS
154
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