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Pine Cliffs Residence, a Luxury Collection Resort

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Pine Cliffs Residence, a Luxury Collection Resort
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721 Reviews from our TripAdvisor Community

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Showing 594: English reviews
Surrey
Reviewed 3 days ago NEW

We booked a terrace house for 6 of us, which was fine as regards accommodation and position but in desperate need of upgrading - extremely uncomfortable beds, tired bathrooms, kitchen cupboards falling apart, wood on windows going rotten. I believe these are privately owned and Pine Cliffs rents them out, but where is the quality control? Walking around we could...

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Helpful?
1Thank ScarlettSurrey
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, a Luxury Collection Resort, responded to this review

Dear ScarlettSurrey, Thank you for the time to share your feedback on Tripadvisor. We regret to learn of your experience and would welcome the opportunity to speak with you directly. Please email us at 00199.algarveguestrelations@luxurycollection.com, so we may discuss the matter further. Kind regards, The Guest Relations Team

Witney, United Kingdom
Reviewed 1 week ago

We’ve visited Lisbon and Madeira in previous years and fell in love with the country of Portugal. So, we thought it will be great to try The Algarve for Christmas, and we’ve chosen to stay at The Pine Cliffs Residence Luxury Resort by Sheraton for 10 days over the Christmas holiday 2016. From the moment we checked in, we were...

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Helpful?
1Thank ronthess
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, a Luxury Collection Resort, responded to this review

Dear ronthess, We are delighted with your kind words, and to know that you and your family have enjoyed your Christmas holiday at Pine Cliffs Resort. Your kind words describing the facilities, services, and above all, how we were able to turn your stay into an unforgettable experience, are such a praise, we do not have words to express what...

Leesburg, Virginia
Reviewed 1 week ago

My wife and I took our three older children (20, 18, 16) to Portugal over the Christmas break - a great trip with lots of adventures. One of the highlights was visiting the Algarve and we had the good fortune to stay at Pine Cliffs. It is a great central location for day trips both east and west to visit...

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Helpful?
Thank Mohamed E
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, a Luxury Collection Resort, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on Trip Advisor regarding your most recent experience at The Pine Cliffs Resort. We highly appreciated your comments in regards to the location and the rooms’ tidiness as your kind words towards our associates, thank you so much. We look forward to have the opportunity to host you...

Lisbon, Portugal
Reviewed 1 week ago

My wife and I selected this resort to enter the New Year and the choice was perfect. The hotel in the middle lo of a magnificent resort located on the top of one of the most beautiful cliffs we ever saw. This is a top quality hotel in all senses, service, beautiful decorated room, large. You cab go to the...

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Helpful?
Thank tozepinto
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, a Luxury Collection Resort, responded to this review

Dear Guest, We are very happy to read your review and to know how much you have enjoyed your New Year entry. Thank you so much for your kind compliments, they really enhance how unique our resort is. Especially we are pleased to know how much you have enjoyed your accommodation, the resort location and environment. It will be our...

Boulder, Colorado
Reviewed 2 weeks ago

This is a beautiful resort in a breathtaking location on the ocean. However, going in the off-season is a bit of a waste. Our visit in December was too chilly to swim or sit outside very long. Although the buildings are nice, only one restaurant in the whole compound is open for lunch, same one for dinner with the same...

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Helpful?
Thank GoingGlobalNow
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, a Luxury Collection Resort, responded to this review

Dear Guest, First of all we would like to thank you for sharing your experience at our resort with the TripAdvisor community. Furthermore we are pleased to learn how much you have appreciated the location and the resort environment. Nevertheless we were disappointed that we have not met your expectations therefore please accept our apologies. At the Pine Cliffs Resort,...

London
Reviewed 3 weeks ago via mobile

We went with another family and stayed in the 2 bedroom residences. The apartments were seriously impressive, super decor, comfortable beds, air conditioned throughout and fully fitted kitchen. All pool areas are superb and clean, the beach is rather crowded but beautiful and yes while the complex is huge, we enjoyed walking around and getting some decent exercise. So a...

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Helpful?
2Thank Smaccas
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, a Luxury Collection Resort, responded to this review

Dear Guest, Thank you for posting your comments in TripAdvisor. We are pleased to learn about your overall experience in our resort and we are also happy to know that the accommodation, services and resort tidiness were according to your satisfaction and were suitable for you and your family. On the other hand, we do apologize for the disappointment regarding...

london
Reviewed November 27, 2016 via mobile

Would have given 3.5 stars as overall Good. Amazing price on a deluxe two bedroom golf suite for a week (£1007). We took our two children (Aged 10 & 4). Positives: Only 30 minutes from the airport (use Yellowfishtransfers who also rent you a dongle device which gives you 3mb a week of wifi. The transfers both way and dongle...

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5Thank archwayhouse
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, a Luxury Collection Resort, responded to this review

Dear Guest, Thank you so much for taking the time to detail your recent experience at the Pine Cliffs Resort. We are pleased to learn that overall you had an enjoyable stay at our resort, on the other hand, we do apologize for the disappointment regarding your experience in some of our restaurants, as for not being able to meet...

Reviewed November 18, 2016 via mobile

I stayed in a golf suite here recently and did enjoy my stay. I stayed in a two bedroomed suite which was spacious, clean and had everything you would need. My only issue with the room was that the walls were paper thin and I could hear the entire family in the room next door! Hot water also wasn't available...

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Helpful?
Thank lollyadvises
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, a Luxury Collection Resort, responded to this review

Dear Guest, Please allow us to thank you for posting your review on Trip Advisor. We are pleased to learn that your experience at the Pine Cliffs Resort was enjoyable and in particular our facilities as the "Mirador" Champagne Bar and the Beach Restaurant that you found so special and memorable. Also we are pleased to know that your accommodation...

Sheffield
Reviewed November 16, 2016

We booked a 3 bed terrace. One of the newer ones near the Japanese restaurant. We were somewhat perplexed on arrival to discover that only 2 of the bedrooms were en-suite. And there wasn't a third full bathroom so people staying in the third bedroom had to use on of the other room's en-suites! Crazy. Reception were very helpful and...

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Helpful?
Thank Richard K
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, a Luxury Collection Resort, responded to this review

Dear Guest, Thank you for posting your comments in Tripadvisor. We are happy to learn about your overall experience in our resort and we are also happy to know that the challenges with the accommodation were solved according to your satisfaction and were more suitable for you and your family. Please be informed that within the resort we do provide...

London, United Kingdom
Reviewed November 2, 2016

Overall this place is truly excellent. Great service, the accommodation, the facilities, children focussed (as well as golf focussed but I don't play). For our accommodation we had a 2 bedroom flat with garden access in the residences which is great. It has a separate 2 bathrooms (master en suite has separate shower cubicle), lounge, small kitchen and utility room...

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Helpful?
1Thank A W
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, a Luxury Collection Resort, responded to this review

Dear Guest, Thank you so much for sharing your experience with the TripAdvisor community, it is very important for us to receive your kind words. We are thrilled to learn that you and your family had a relaxing and wonderful stay with us and that we have offered you the quality and comfort you and your family, were looking for....

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Airport Transportation
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located at the renowned Pine Cliffs Resort, Pine Cliffs Residence (Voted Portugal's Leading Family Resort) offers its guest the privacy two or three bedroom residence suites abundantly equipped with all modern day appliances and comfort with breathtaking views over the scenic golf course. This exclusive resort provides an array of activities for all ages, including world-class golf course, five tennis courts and swimming pools, spa treatments, kids' club and private access to the beach. ... more   less 

Additional Information about Pine Cliffs Residence, a Luxury Collection Resort

Address: Praia da Falesia, Albufeira 8200-909, Portugal
Location: Portugal > Algarve > Faro District > Albufeira
Price Range: $107 - $693 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pine Cliffs Residence, a Luxury Collection Resort 5*
Number of rooms: 154
Reservation Options:
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Also Known As:
Pine Cliffs Residence Hotel Albufeira
Pine Cliffs Residence, a Luxury Collection Resort Albufeira, Portugal - Algarve
Hotel Style:
#4 Business Hotel in Albufeira
#10 Spa Hotel in Albufeira
#13 Family Hotel in Albufeira
#15 On the Beach Hotel in Albufeira
#16 Luxury Hotel in Albufeira
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Questions & Answers

Here's what travelers have asked, with answers from Pine Cliffs Residence, a Luxury Collection Resort staff and other travelers.
36 questions
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Newry, United Kingdom
6 months ago

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Questions? Get answers from Pine Cliffs Residence, a Luxury Collection Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best Apartment with garden access, watch out wifi not free!”
 of 5 bubbles ronthess, 1 week ago | Read review
“Sea view is a must”
 of 5 bubbles tozepinto, 1 week ago | Read review
“Views are great, ask for a room with an ocean view or you might get the pool only”
 of 5 bubbles GoingGlobalNow, 2 weeks ago | Read review
“Try to get”
 of 5 bubbles ghosheh-sana, Oct 7, 2016 | Read review
“Residences away from reception are quietest with biggest gardens (S10-13)”
 of 5 bubbles Ho-li-Daaaaaay, Sep 11, 2016 | Read review
5 of 5
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