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Pine Cliffs Residence, a Luxury Collection Resort

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Pinhal do Concelho, Albufeira 8200-593 Portugal
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Traveler (763)
360
Panoramas (49)
Pool & Beach (307)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pine Cliffs Residence, a Luxury Collection Resort
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#39 of 154 hotels in Albufeira
Location
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Service
Value
Located at the renowned Pine Cliffs Resort, Pine Cliffs Residence, a Luxury Collection Resort, Algarve (Voted Portugal's Leading Family Resort) offers its guest the privacy two or three bedroom residence suites abundantly equipped with all modern day appliances and comfort with breathtaking views over the scenic golf course. This exclusive resort in Albufeira, Portugal provides an array of activities for all ages, including world-class golf course, five tennis courts and swimming pools, spa treatments, kids' club and private access to the beach.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Golf course
Babysitting
Valet parking
Paid wifi
Indoor pool
Outdoor pool
Heated pool
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Tennis court
Evening entertainment
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Meeting rooms
Spa
Facial treatments
Massage
Baggage storage
Concierge
Gift shop
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private beach
Fireplace
Private balcony
Room service
Kitchenette
Dishwasher
Flatscreen TV
Safe
Microwave
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Luxury
Hotel links
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1042Reviews113Q+A100Room tips
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A H wrote a review Sep 19
Mansfield, United Kingdom9 contributions17 helpful votes
We love returning to the resort, as find the familiarity aids relaxation. The concierge service is brilliant and has helped us out repeatedly. Foodwise, the Piri Piri Steakhouse is our favourite, with excellent food and service. Corda Cafe, however, will never be returned to. Mare is a must for dinner on the beach, but they closed it early this year on August 31st (it was open til mid September in previous years). This was very disappointing. Mirador bar for sunset drinks is also unmissable. The children's playground (Porta Pirata) is large and decent when the bouncy castle is there. It's a little bare without it. A needed improvement is to add more swing / swing style equipment in a shaded area. At a little more cost, some splash jets in the paddling pool within Porta Pirata. The lift and then 110 or so steps down to the beach are manageable, as the steps are broken down into groups of 5, with flat areas in between. Two and three year olds (and the unfit) can still manage. The distance to the beach and size of the resort means that it's a planned outing, and a beach trip cannot be a 'time filler' when you have an hour or so and want to relax. There are plenty of pools to sit by instead, and I value the apartment balconies for those short sun-bathing sessions too. The sea is too rough for toddlers to swim in in September, even at the lowest tide/tide turning time zone. It's great for paddling and sandcastle building at that time however (NB. the timing shifts by about 50 mins per day, so Google tides and plan carefully). Adults can brave the cold water and swim when its at its calmest, and older children will be on Boogie Boards as the tide is coming in. The supermarket just outside the resort is great (including fresh bakery). This works when you have a car and can drive down - not sure how one would manage this without a car. Decent boat trips can be accessed in Albufeira, about 25 mins drive away. We booked online with Algarexperience.
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Date of stay: September 2021
Location
Cleanliness
Service
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Response from Manuela Malveiro, Guest Services / Front Office at Pine Cliffs Residence, a Luxury Collection Resort
Responded 3 days ago
Dear A H, Thank you very much for your loyalty and for having the time to share your comments regarding your recent experience with all the Tripadvisor community. We are delighted to know that once again you had a wonderful stay with us and that you enjoyed our gastronomic options, facilities, accommodation and our multiple services. We are certainly privileged to have such an impressive location and scenery! Thank you for your compliments on the Concierge service which it is truly appreciated and will be certainly shared with the team. Thank you. Your comments regarding Maré being closed for dinner earlier this year and also the Porto Pirata equipment were well noted and shared with the heads of the departments in order to do improvements. It will be a pleasure to host you soon, and we will be at your disposal for any assistance you may require on your next visit. Best regards, Guest Relations Team
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Ana Fs wrote a review Sep 16
Dublin, Ireland1 contribution
We stayed four nights and it was a very disapointing experience! Food was overpriced and not great, to be honest. Amenities were very dated, specially the pool areas. Not a 5 stars at all. What saved our trip was that we hired a car which enabled us to explore Albufeira, Faro and Vilamoura. I wish I had enjoy the hotel more, as I was looking forward to a relaxing holidays. Overall, very poor value for money, certainly not going back and would never recommend it !!!
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Date of stay: September 2021Trip type: Traveled as a couple
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Response from Manuela Malveiro, Guest Services / Front Office at Pine Cliffs Residence, a Luxury Collection Resort
Responded 3 days ago
Dear Tobehonest2021 Thank you for taking the time to review our resort based on your recent experience. We would like to present our sincere apologies for learning that our facilities and services you received did not meet to your expectations while staying with us. We kindly inform you that these comments have been shared with our management in order to implement improvement measures. We hope we might be able to host you and your family again in the near future. Kind Regards, Guest Relations Team
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Cindy G wrote a review Sep 7
London, United Kingdom15 contributions8 helpful votes
We stayed only 2 nights in August, but we haven't been sad to leave. A lot money is being charged for the rooms, but the actual service can't keep up with the amount of people around. Staff was always polite and nice. The" better" restaurants were booked up, the only dinner that we had was of at the market place and this was unfortunately thumbs down :-( We didn't want to repeat the sad experience and eat outside, the next night. I think the facilities and size of the place are good but its not a 5 star in my eyes. Our suite was traditional with a fabulous bathroom, and a view to die for. The hotel felt a bit dated though.
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Date of stay: August 2021
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Response from Manuela Malveiro, Serviços ao cliente/atendimento at Pine Cliffs Residence, a Luxury Collection Resort
Responded 1 week ago
Dear 561cindyg, Thank you for sharing your honest experience with the TripAdvisor community. We would like to start by thanking you for your compliments on the accommodation, the view and specially the kindliness of our associates. On the other hand, we apologize for falling short of meeting your expectations in some of our services.. Please know we value your comments, these have been shared with the teams and management for their review and action. Once again, we thank you for sharing your feedback and hope to have the opportunity to welcome you back to our resort in the future. Warm regards, Guest Relations Team
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Peter W wrote a review Sep 4
London, United Kingdom222 contributions77 helpful votes
Taking everything into consideration I would say that our 10 -day family holiday was very enjoyable. However, it was only due to the diligence of my daughter who made dinner reservations well in advance that we were able to eat without problems. We had 3 small children so this was essential. The hotel shuttle buses which were supposed to run every 15 minutes were as rare as hen's teeth. We had to call in advance if we wanted a pick up at our apartment (S1122) which is a long way from all the restaurants except O Grill which does not open for dinner so we couldn't use this. I found that by tipping the driver every time brought results! The food is very expensive and the drinks, well.... For example a small beer, served in a disposable cup was €5.50 whereas at the bar next to the supermarket outside the resort was only €1.10! Of course, I expected to pay more than €1.10 but NOT five times this price! Similarly, a bottle of local Vinho Verde in the resort was €38 whereas in the supermarket if cost me €5. An unacceptable rip-off mark-up. At the swimming pool there was a very small sign which said that sun-beds could not be reserved in advance but every morning I noticed that nearly every one had a blue towel draped on it. The attendant was quite diligent though and he would sometimes take the towels off if they had been in place for over 2 hours with no sign of any guests. However, this did lead to some ugly scenes. The only way we managed to get beds was to tip the attendant generously! There should be a sign which states that if a sun-bed is unoccupied for say 1 hour it is deemed to be available to other guests. Frankly, there are just not enough sun-beds for the number of guests wishing to use them! Our apartment was excellent with plenty of space and 3 bedrooms all with their own en-suite facilities and 2 balconies. It was cleaned regularly and I cannot fault this at all. We had a full kitchen so we could prepare food for the kids at lunchtime. There was also a washing machine and dryer - essential with kids!
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Date of stay: August 2021
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Room Tip: Try to get an apartment near O Grill breakfast restaurant as it's a long walk otherwise!.
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Response from Manuela Malveiro, Guest Services / Front Office at Pine Cliffs Residence, a Luxury Collection Resort
Responded 2 weeks ago
Dear Peter W, Thank you for your comments regarding your stay at Pine Cliffs Residence. We are happy to know that you had a most pleasant stay and that you and your family enjoyed fully the resort, all the nice surroundings as well as the accommodation. Thank you for your kind words. Nevertheless, be sure that we took note and we have shared your very valuable comments about the shuttle, food & drinks pricing and sun beds, with the respective heads of department in order to take the necessary actions for improvement, indeed our main mission is to deliver a memorable staying experience to our guests – like you Once again, our apologies and we sincerely hope to welcome you and your family again in a near future. Please don’t hesitate to contact us if you need any assistance for a future reservation. Sincerely yours, Guest Relations Team
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blondietellsthetruth wrote a review Aug 2021
London, United Kingdom22 contributions28 helpful votes
+1
We’ve just returned from a weeks stay at pine cliffs, staying in the residence session. We ended up having a lovely time, but this was mainly down to us making the most of the situation and paying ALOT to make the holiday work for us. Plus sides to the hotel: We we’re upgraded to a 3 bedroom apartment which was lovely & kept nice and clean each day by the hardworking staff. The staff we met were all lovely. The residence pool is perfect for kids, nice and large so didn’t feel on top of people. Ogrill restaurant served a decent breakfast selection and we enjoyed their food (we opted to eat dinner early here a lot (closes at 5.30) as they food at corda cafe was just awful! Downsides: This place is just too big. You have to order a shuttle taxi to get to places or rediculous long walks. On day 1 I knew this just wouldn’t work for us as 0 flexibility so we hired two bikes with kids seats on the back (100euros per bike for the week!). The kids enjoyed this but an expensive hack. No shop onsite so have to get a shuttle taxi to access the crappy supermarket outside or a 25min walk in the sun to grab a couple of items. Drinks are massively overpriced! And served in takeaway cups around the pool. Food at corda cafe (which is the only place you can get dinner if you haven’t booked other restaurants in advance) was awful. Someone described it as a cheap rock cafe which is pretty accurate. The hotel should recommend to customers to prebook the restaurants before arriving! We arrived Friday and couldn’t book anywhere else until the Tuesday night. We have young kids so always got to places early (breakfast and dinner) so queuing wasn’t an issue at all for us like previous reviews. But I can see how it could be an issue if you are late risers or late diners. The beach was lovely but too busy for us in the day so we opted for visiting at 9.30am to enjoy some peace. It got busy by 11am. Mare restaurants is potentially lovely! But they’ve totally missed a trick on the upstairs bit. We wanted to come and watch the sunset from up there but was advised there is no waiting staff. They said we were welcome to buy from downstairs and take up there ourselves (which was fine), so we booked a babysitter (who was lovely by the way), and biked to the beach. Went upstairs to find the days left over drinks and glasses strewn all over the place, sticky tables etc. Horrid. We asked for it to be cleared which they did but not great first impression at a 5* resort. My husband then proceeded to walk upstairs with a €20 euro glass of champagne served in a coffee cup (as no glass allowed) and a mouldy strawberry on the edge. I was furious by that point. Asked for a refund which took a while. Ended up at the champagne bar instead but by then I was too annoyed to enjoy myself. Mare upstairs bit could be so so lovely! Our one night off without kids and all I wanted to do was sip a drink and watch the sun go down. The toilets in the main pine cliffs area as pretty gross. You’d expect them to be clean and smell nice at a 5* like we’ve experienced elsewhere. Kids club area. The bouncy castle is free but you have to pay for everything else! Not clear on the website. €14 euros for a go on the bungees! You pay for mini golf, the electric cars etc. What are we getting for our expensive stay at the hotel??!! Generally it’s just not 5* at all. Not even close. The staff are lovely and hard working so nothing to do with them. The hotel just needs to provide value for money.
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Date of stay: August 2021Trip type: Traveled with family
1 Helpful vote
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Response from Manuela Malveiro, Guest Services / Front Office at Pine Cliffs Residence, a Luxury Collection Resort
Responded 3 weeks ago
Dear blondietellsthetruth, We would like to thank you for the time taken to share your impressions regarding your recent experience at the Pine Cliffs Resort. Regarding the size of our resort and its location, we understand that on arrival some people get overwhelmed with its size and that characteristic may require much walking around but this is what makes our resort unique for many other guests. However, we do understand that families with children might find challenging to access some facilities/other parts of the resort. Kindly be informed that our resort provides a diverse accommodation types near to the facilities such as restaurants, beach and others that can be more suitable for families that want to be closer, you can enquire with our reservation department. We regret to learn that we failed to deliver our services not meeting your expectations for that, please accept our apologies. Thank you for your compliments on our associates and the hard work they do. Please be informed that your suggestions and comments are very important to us and that they will be shared with our management. Your suggestions and comments are very important to us and that they will be shared with our management. As a Luxury Collection Resort we are continuously looking to improve our services, having therefore, appreciated your contribution. We hope to welcome you and your family back at our Resort in the near future. Yours sincerely Guest Relations Team
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PRICE RANGE
$195 - $788 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pine cliffs residence hotel albufeira
LOCATION
PortugalAlgarveFaro DistrictAlbufeira
NUMBER OF ROOMS
154
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Frequently Asked Questions about Pine Cliffs Residence, a Luxury Collection Resort
Which popular attractions are close to Pine Cliffs Residence, a Luxury Collection Resort?
Nearby attractions include Praia da Falésia (0.4 miles), Praia do Barranco das Belharucas (0.5 miles), and Cork World (0.5 miles).
What are some of the property amenities at Pine Cliffs Residence, a Luxury Collection Resort?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Pine Cliffs Residence, a Luxury Collection Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Pine Cliffs Residence, a Luxury Collection Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Pine Cliffs Residence, a Luxury Collection Resort?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Pine Cliffs Residence, a Luxury Collection Resort?
Conveniently located restaurants include Taste of Punjab, Al Quimia, and Restaurante Pizzaria Salt & Pepper.
Are there opportunities to exercise at Pine Cliffs Residence, a Luxury Collection Resort?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Pine Cliffs Residence, a Luxury Collection Resort have an airport shuttle?
Yes, Pine Cliffs Residence, a Luxury Collection Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pine Cliffs Residence, a Luxury Collection Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Pine Cliffs Residence, a Luxury Collection Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Are there any historical sites close to Pine Cliffs Residence, a Luxury Collection Resort?
Many travelers enjoy visiting Jardim Dos Amuadas (8.7 miles) and Convento de Santo Antonio (8.5 miles).