EPIC SANA Algarve Hotel
Pinhal do Concelho, Praia da Falesia, Olhos de Agua, Albufeira 8200-593 Portugal
Lowest prices for your stay
$279
Free cancellation until 03/29/23
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$279
Free cancellation until 03/30/23
$382
$217
Hotels.com$279
Official Hotel$274
Prestigia.com$382
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Room & Suite (528)
Pool & Beach (361)
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About
#7 of 155 hotels in Albufeira
Location
4.6
Cleanliness
4.8
Service
4.7
Value
4.3
Travelers' Choice
Ideally located overlooking Falésia Beach (Albufeira), the EPIC SANA Algarve has 162 Bedrooms, 24 Garden Suites Deluxe and 43 spacious Resort Suites with a modern design, complemented by up-to-date amenities and the latest generation technology. A large SPA, 5 outdoor swimming pools and an indoor swimming pool, Kid's club, Games Room, multi-sport court, three restaurants, two bars and a snack-bar next to the swimming pools, are some of the facilities on offer at the EPIC SANA Algarve Hotel. With 1.848m2 of meeting rooms and more than1,000m² of outdoor areas, the Congress Centre of the EPIC SANA Algarve Hotel will be a reference point for congresses and events.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Parking
Wifi
Pool / beach towels
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Poolside bar
Aerobics
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Baggage storage
Concierge
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, French, Spanish, Portuguese
Location
62Somewhat walkable
Grade: 62 out of 100
27Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
Contact
Pinhal do Concelho, Praia da Falesia, Olhos de Agua, Albufeira 8200-593 Portugal
Name/address in local language
Getting there
Rental CarsSee rental cars from $35/day
1755Reviews194Q+A100Room tips
Reviews
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A resort hotel located in a little corner of the Algarve between Albufeira to the west and Vilamoura to the east, with Olhos de Agua nearby, and the glorious, long strip of Atlantic beach - complete with Martian cliffs - a mere walk away via a fun, gradually cascading stairway down to the Praia da Falesia, accessed directly from the hotel grounds. Our fourth visit was emotional due to it being our first since lockdown. We were excited catch up with staff who felt like old friends given the warmth, personable quality, and level of service during our previous stays, that is the culture of this special place. Thus, it was wonderful to meet the fantastic Gil as we entered, and a delight to meet again with: Joel, Carine, Sergio, Paula, Ruben, and Patricia. All fabulous people and essential to Epic Sana's unique, intrinsic quality as a hotel. We were grateful to the helpful Senhor Miguel for returning 10 euros that we had mislaid one evening. And were delighted to meet Stephanie at the Abyaad buffet who was very cool. Senhora Ines's sublime sobremesas are worth the pilgrimage alone just to taste. They are indulgent delights. We would wish to thanks the brilliant Malvina, Thiago, and João at the Lima restaurant. The trio were great company, huge fun and created memorable mealtime evening experiences. Worth mentioning, also, O Senhor Padeiro at the Lima whose pizzas, focaccia, and walnut, tomato loaves were artisanal masterpieces of flavour, texture and taste. The garden grounds have evolved since our first time into pretty spaces, with many memorable vista viewpoints. Perfect for romantic night time stroll. Also, we liked to watch the wildlife out to the Ocean on chairs by the Love Swing tree. Shame they took them away after we sat there two days in a row. Was also a shame that a conference booking led to the hotel cancelling a portion of my planned 50th birthday booking, which was eventually scuppered by the Pandemic anyway. One observation: as a hotel with regular group conference bookings, and such a large venue it strikes me as inconsistent that there are no designated third spaces, nor cafe areas available for professionals to perform remote working activities in comfort. Especially as Portugal leads the way towards assisting the flourishing digital nomad culture. The vast open foyer is fine for meetings, but for a coffee and water, or a sandwich, next to one's laptop whilst doing a quick bit of work necessitates a long walk to the Bluum Bar, or Open Deck, and an equally long careful return journey. Both are very nice but are perhaps geared to serving alcohol during daytime. …
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EPIC ALGARVE, Proprietário at EPIC SANA Algarve Hotel
Responded Feb 10, 2023
Dear Mr. Jon80812, Thank you so much for your review. We are happy that you have enjoyed your stay with us and that you were impressed with the service provided, especially by Gil, Joel, Carine, Sergio, Paula, Ruben, and Patricia, Sr. Miguel and Stephanie. We have shared your feedback with them and would like to thank you, also on behalf of them, for your kind comments. We hope that we will be able to welcome you back for another EPIC stay at the EPIC SANA Algarve. Kind regards, EPIC SANA Algarve
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Beginning of December 2022 I booked spontaneously a new year's stay at the epic sana Albufeira because of the price still being in my personal range (approx. 1.500€ for 5 days/nights bed & breakfast via a travel agency and thus including return flight and hotel transport as well as the new year's eve gala dinner). The clientele consisting of well-situated middle and upper class guests was rather snobby than friendly. First of all, my compliments to the staff: very good service, throughout very friendly and gentle. The lovely "breakfast team" and the reception personnel equally. Great location, lovely area and surroundings. So far, it would comply with a 5 star standard. The breakfast buffet itself however was lower than the European 4 star standard. I had even experienced some rare very good 3 star hotels with more local/regional, high quality products. Again, compliments to the staff who arranged reliably gluten free options for me at 07.00 every day (coeliac disease). What made me rating the overall only 3 out of 5 had been two reasons: cleanness and the obligation to have a 283€ gala dinner not offering a suitable choice of drinks with a price being totally inacceptable. After the first night I had spotted two painful bites and slept horribly. At the end there had been 7-8 bites. I decided even to take an evidence picture. On top, the floor was not properly clean either. Concerning the 283€ gala dinner which was mandatory that time: enterntainment was very good, location likewise. Food from 4 regions/countries but the declaration of allergens was questionnable. Very disappointing for such an enormous amount of money was the choice of drinks and that evening even the service. Whereas half of the tables ( in the back) were served espresso after the courses my table wasn't. Finally, for 283€(!!!) a tremendous choice of drinks must be included, indispensably. The only one I asked for, an egg liqeur, an off-the-shelf product, was not available... Another time this rating might have been 4 of 5 but this time due to the very detailed examination above: 3 out of 5 only!…
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Date of stay: January 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EPIC ALGARVE, Proprietário at EPIC SANA Algarve Hotel
Responded Jan 12, 2023
Dear Mr. BSchraeder, Thank you very much for your kind review. We are glad that you have had an enjoyable stay with us and that you were impressed with our staff. On the other hand we would like to extend our apologies for not exceeding your expectations concerning the breakfast buffet, cleanness and Gala dinner. We have transmitted this to our team and management, which have taken your comments into full consideration. Thank you once again for your detailed feedback. We hope that we will be able to welcome you back, hopefully soon, for what will hopefully be a truly EPIC stay with us. Kind regards, EPIC SANA Algarve
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff were amazing and the whole hotel complex is beautiful, especially the access to the sand cliffs and the beach. The rooms were wonderful. We booked 3 rooms and got upgraded to garden suites. Problems we encountered 1) Shower pressure low and hot water only warm. 2) Coffee machines in the rooms mostly did not work and did not get replaced. 3) The cooker hob in my room did not work, they spent an afternoon trying to fix it, meaning we could not use the room. I had to waste all the food we'd bought for dinner. 4) The indoor pool was too cold for me. The children loved it, but I could not go in. 5) Plant based food at breakfast was not very good, one morning we got raw tofu, which meant they tried. However they did have oat milk for coffee. Still gave it an excellent rating overal.…
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Date of stay: December 2022
Value
Rooms
Service
Room Tip: Garden suites were lovely but maybe other rooms have better shower pressure and hot water.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from EPIC ALGARVE, Proprietário at EPIC SANA Algarve Hotel
Responded Dec 27, 2022
Dear coflats, Thank you very much for your kind review. We are glad that you have had an enjoyable stay with us. On the other hand we would like to extend our apologies for not exceeding your expectations concerning the encountered issues. We have transmitted this to our team and management, which have taken your comments into full consideration. Thank you once again for your detailed feedback. We hope that we will be able to welcome you back, hopefully soon, for what will hopefully be a truly EPIC stay with us. Kind regards, EPIC SANA Algarve
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed there for three nights in Epic Saga Algarve hotel. Great location, Easy Access to Beach & great staff and service. Looking forward to coming back again in future. Property and rooms were kept very clean. We spent our whole stay in the property and beach. Great property for families.
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Date of stay: December 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EPIC ALGARVE, Proprietário at EPIC SANA Algarve Hotel
Responded Dec 27, 2022
Dear kandarajkumar, Thank you very much for your kind review. On behalf of the entire team we are more than glad to hear your kind words concerning the location, services and facilities. This will surely be passed to our team as a motivational feedback once we strive constantly to achieve our guests satisfaction to the fullest. Thank you once again for your detailed feedback. We hope that we will be able to welcome you back, hopefully soon, for another EPIC stay with us. Kind regards, EPIC SANA Algarve
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed here a number of times over the last few years, and always had positive experiences. The food, quality of rooms, staff, facilities etc are all excellent. My only observation, and has been an ongoing frustration to me, is the lack of English tv channels. Mainly just the news channels available. In fact, and adds to my annoyance, you find more Russian channels than English. I accept you do not tend to watch much tv whilst on holiday, but it would be nice to have as a minimum itv and bbc channels, do not expect sky etc.
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Date of stay: September 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EPIC ALGARVE, Proprietário at EPIC SANA Algarve Hotel
Responded Nov 16, 2022
Dear, John-ChrisMc Thank you very much for your excellent rating and also for the kind words addressed to our Staff and our service. Following your comment please note that we took note of it once we think that it is an important matter to verify and modify. On behalf of the entire team we hoping that we have the chance in welcome you again in a near future for another wonderful holiday in our company. Best Regards, EPIC SANA ALGARVE
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
4 nights in a garden suite. The suite is located in a small building. It's like a small appartement, a little entrance with access to the bedroom with a balcony. Chairs and table, beautiful view on the pines and the ocean. Big bathroom with an Italian shower and a big bathtub. On the lower floor there are a small bathroom, a big living room with a sofa, chairs and a table. The kitchen has a microwave, cooktoop and a dishwasher and a nespresso machine. The terrace has 2 sunbeds and a table with chairs, view on the nature. In such a beautiful place it's a shame the washbasin in the bathroom on the ground floor was clumsily repaired with plaster, and the tap in the kitchen a little dismantled. There are 3 swimming pools, one indoors. There was plenty of sunbeds The access to the beach is through stairs. Not difficult. Breakfast and dinner buffets were well diversified. The staff was very friendly and helpful. …
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EPIC ALGARVE, Proprietário at EPIC SANA Algarve Hotel
Responded Oct 28, 2022
Dear Mr/Mrs Floranu, Thank you so much for your review. We are glad that you have had an enjoyable stay with us and that you were impressed with most of our services and facilities. We have transmitted your comments to our team and management, which have taken your comments into full consideration. We hope that we will be able to welcome you back for another EPIC stay at the EPIC SANA Algarve. Kind regards, EPIC SANA Algarve
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Just arrived back from a week long break with family from this hotel. I personally was a little disappointed with this hotel considering it is a 5 star hotel. Don’t get me wrong the beach is stunning and the interior of the hotel is beautiful. But we felt that it lacks the attention to detail. I felt that the separate children’s menu could have been advertised better. We only discovered after a few days that they could cater a small selection for them. The buffet felt quite repetitive as well. So some days we just stuck to soup and salads. Themed food nights would be a way forward and more international selection would be a plus for this hotel. The cloudy, rainy off season didn’t help….however the children were saddened by the non existing ‘games room’ that was signposted outside but was told the games room no longer exists. It’s a shame this would have been ideal on those rainy stormy days! Finally, our room didn’t feel that it was serviced fully on a daily basis, again it lacked the attention.…
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EPIC ALGARVE, Proprietário at EPIC SANA Algarve Hotel
Responded Oct 28, 2022
Dear fatti12, Thank you very much for your kind review. On the other hand we would like to extend our apologies for not exceeding your expectations regarding the food options and childrens activities. We have transmitted this to our team and management, which have taken your comments into full consideration. Thank you once again for your detailed feedback. We hope that we will be able to welcome you back, hopefully soon, for what will hopefully be a truly EPIC stay with us. Kind regards, EPIC SANA Algarve
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What I loved most about this hotel was that it was a 10 minute walk from the beach and what a beach! : ) I had a room with a ocean view and it did not disappoint. It had a good size balcony, a bathtub, and the room was quite spacious. There are a few restaurants at the resort. However, during my stay two of them were closed. The breakfast buffet..great! The dinner buffet which is not included with the room was just average. I had better dinners for less money at near by restaurants. I did appreciate that housekeeping came by every evening with bottled water and chocolates. :) The pool and food at the pool restaurant were both great. There are also some hiking trails around the resort that were fun to explore. I did not try out any of the spa services but I did use the fitness center, which was decent. One really could just stay at the resort for their entire stay. Would I stay here again? Yes!…
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Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EPIC ALGARVE, Proprietário at EPIC SANA Algarve Hotel
Responded Oct 23, 2022
Dear DDTravelover, Thank you very much for your kind review. We are happy that you had a quiet and relaxing time with us and we are even happier that you enjoyed it this much that you are planning to return! We assure you that we will do our utmost to make your next stay as or even more enjoyable than the first one. We look forward to welcoming you back, hopefully soon. Kind regards, EPIC SANA Algarve
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
last-minute decision to leave for a week of sun and relaxation Reception was very friendly. The room was spacious, clean. there are 2 swimming pools, one with children, one without children which is a super idea. poo boys were also very friendly and helpful The bar is also very pleasant with a large choice. The main restaurant is also very good. Extensive choice, for breakfast and for dinner . Everything very fresh. Staff also very friendly. Negative point : daily replenishment of coffee, sugar in the room. This was not always done and the evening service sometimes wanted to get rid of it quickly.
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Date of stay: August 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EPIC ALGARVE, Proprietário at EPIC SANA Algarve Hotel
Responded Oct 13, 2022
Dear Jill V, Thank you very much for your kind and detailed feedback. We are glad that you have had a relaxing sunny week at our Resort and that you were impressed with most of our services and facilities. Thank you also for your constructive comments, which will be taken into consideration. If you would like to revisit us, please do not hesitate to contact us directly for further information about our booking incentives or any assistance you might need. We hope that we will be able to welcome you back to our Resort. Kind regards, EPIC SANA Algarve
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just back from our 3rd visit to the Epic Sana and love everything about the hotel. The setting, access to a stunning beach, the staff, the food the nearby shops and cafe’s all wonderful. We were lucky enough to get an upgrade this time which was a big surprise and the garden suite was amazing. We also tried the on site Lima restaurant where the food and staff were excellent, really made you feel special. It’s a pity we hadn’t tried it before! We’ll be back for our 4th visit sometime soon.
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Review collected in partnership with Jet2holidays
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EPIC ALGARVE, Proprietário at EPIC SANA Algarve Hotel
Responded Oct 6, 2022
Dear chrise124, Thank you very much for your review. We are very glad that your 3rd visit was as good or even better than the second one, which really is one of the nicest compliments we can hope for. Thank you also for your comment regarding the food and facilities. We hope that we will be able to welcome you back soon for another perfect stay with us! Best regards, EPIC SANA Algarve
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$190 - $388 (Based on Average Rates for a Standard Room)
LOCATION
PortugalAlgarveFaro DistrictAlbufeira
NUMBER OF ROOMS
229
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Claim Your ListingEPIC SANA ALGARVE HOTEL - Updated 2023 Prices & Reviews (Albufeira, Portugal)
Frequently Asked Questions about EPIC SANA Algarve Hotel
Which popular attractions are close to EPIC SANA Algarve Hotel?
Nearby attractions include Praia da Falésia (0.6 miles), Praia do Barranco das Belharucas (0.7 miles), and Cork World (0.7 miles).
What are some of the property amenities at EPIC SANA Algarve Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at EPIC SANA Algarve Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at EPIC SANA Algarve Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at EPIC SANA Algarve Hotel?
Yes, free parking is available to guests.
What are some restaurants close to EPIC SANA Algarve Hotel?
Conveniently located restaurants include Al Quimia, Pizzeria Falesia, and Café del sol.
Are there opportunities to exercise at EPIC SANA Algarve Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at EPIC SANA Algarve Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does EPIC SANA Algarve Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at EPIC SANA Algarve Hotel?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to EPIC SANA Algarve Hotel?
Many travelers enjoy visiting Jardim Dos Amuadas (8.6 miles) and Convento de Santo Antonio (8.5 miles).