I was booked in to the Villanova resort but it went bust so was moved to here had a large apartment when I booked a studio the views were great both lounge and bedroom looked out over albufiera and the sea.The kitchenette was well equipped
Reception staff are lovely & very helpful. Apartments are spacious, beds very comfortable. Apartments need updating. We were there 11 nights & did not have any cleaning service, floors not cleaned, beds not changed, rubbish not emptied. When we queried this we were told because of covid so cleaners were not in contact with guests, but we would see cleaners in corridors, none of them wore masks & as we were out during the day they could have gone in & cleaned. Other people we spoke to said the cleaners were going in every day where they were staying. My partner went off it about no clean sheets & in the end they did send a woman to change them, but again she never wore a mask. All the other staff in the complex wore masks at all times including the men outside who watered the plants. Had 2 lovely balconies, one off the lounge & one off the bedroom, both overlooked pools as there are 2 pools. The grounds of the complex are kept very clean. Please be aware that the complex is at the top of a hill.…
Stayed for 3 days last weekend. Not great to be honest. No bar or restaurant facilities available and not particularly close to anywhere without a long walk or taxi. Nice pools were about the highlight. We stayed in block number 1. Water dripping through a light socket in the lobby of this block. Although it says above all apartments have been recently renovated I very much doubt this as the one we were in, 704, was old, the bathroom was a bit smelly and this one would be in need of an overhaul. But nice view from the room down towards the sea. Staff were helpful to our needs. They have a small shop in block 2 selling water, beer and snacks which was handy
Despite seeing several varying reviews I was tremendously surprised by the apartment. I have never stayed in an apartment which was better equipped or maintained. The kitchen was so well equipped with an unlimited supply of hot water. Housekeeping was efficient. Towels were changed regularly. Despite those other reviews, reception couldn't have been more helpful. I am definitely considering returning later in the year.
+ Nice lively atmosphere from other guests + Apartments were clean, spacious and had everything that we needed + Swimming pool was really nice and actually not too busy + Good value for money - Part of our deposit was taken off us because there was a foundation mark on the towel - felt this was a bit extreme. - At first is really difficult to find a good route to go to the towns, google maps often took us the really long way. After second day we found a better walk but still can seem a bit long. - The majority of people here tend to be hen/stag dogs, we did not mind this as we were on a friends holiday. All things considered would have been nice to have some music playing during the day. - Some staff are nice and others are really rude. Unfortunately more rude ones than nice. All in all same amount of pros and cons. Can get better places to stay but for the money, I was pleased with what we got. …
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