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Pine Cliffs Hotel, a Luxury Collection Resort

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#19 of 162 Hotels in Albufeira
Certificate of Excellence
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Pine Cliffs Hotel, a Luxury Collection Resort
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1,005 Reviews from our TripAdvisor Community

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Showing 790: English reviews
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed yesterday NEW via mobile

We went there on our honeymoon: Pros -beatiful beach -beautiful property Cons We went to every SPG property in Portugal. This one was the most expensive however, we had the worst service. Staff was mean. As a platinum member on my honeymoon it was the only property where i didnt get an upgrade. The only gift they gave us was... More 

Helpful?
Thank Juan A
London, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed for two nights for the wedding of friends. The hotel is immaculate and beautiful. Our room was large, comfortable and stylish. We found the staff, particularly on the front desk, very helpful. If there is a downside it's this: Everything is expensive, even a light lunch and soft drinks causes a sharp intake of breath. I'd also say... More 

Helpful?
Thank Robbie_Tucker
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Hotel, a Luxury Collection Resort, responded to this review

Dear Guest, Thank you so much for sharing your experience with us. We are delighted to read that you had a great stay and that you have enjoyed our hotel. We do appreciate your compliments regarding our accommodation and grounds which always motivate us to continue to improve the quality of our service. It will be our joy to welcome... More 

Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We visited in a special week with two family birthdays. It was a last minute holiday booking through BA holidays so a bit expensive. This holiday resort compares with the best of holiday resorts like the Marriott, Four Seasons etc and in many respects outdoes them. Sofia Rebocho and Elisabete Bernardo were nice, polite, super efficient and most of all... More 

Helpful?
Thank Amlan R
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Hotel, a Luxury Collection Resort, responded to this review

Dear Guest, Thank you so much for your fantastic comment about your stay at the Pine Cliffs Resort, we really enjoyed reading this review. Our main goal is to exceed guest expectations, so thank you for telling us that we were able to do just that. We greatly appreciate your compliments about our associates and facilities. It will be our... More 

London
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed for 2 weeks in one of the terraced houses, there is other accommodation available such as the villas or suites, or simple rooms.... for our numbers and comfort level we chose the terraces .... very nice indeed. Accommodation - All of the houses were refurbished at the same time just 4 years ago and they all still look... More 

Helpful?
Thank Sirai1
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Hotel, a Luxury Collection Resort, responded to this review

Dear Guest, Thank you so much for sharing your feedback regarding your recent stay at the Pine Cliffs Resort. It is very rewarding to know that overall you have enjoyed your stay with us and we highly appreciate your kind words regarding the accommodation, facilities, restaurants and the resort in general. It is our goal to create lifetime memories, so... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great facilities and service. Very expensive to eat in the hotel restaurants but restaurants and shops just outside the grounds are good for bringing the cost down. The beach and cliffs are wonderful. My kids made friends easily and had a wonderful time in the 7 pools and the sea.

Helpful?
Thank Julian P
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Hotel, a Luxury Collection Resort, responded to this review

Dear Guest, First of all, thank you so much for sharing your positive experience on Tripadvisor. Your words represent a motivation to all our team. It is very rewarding to know how wonderful your stay was, and that you have fully enjoyed the settings, especially the cliffs at the beach. We look forward to your return and do not hesitate... More 

Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago

So we travelled as a couple to stay for three nights in a hotel room. We arrived early, (9.55) our room wasn"t ready so we decamped to the beach . Reception staff were efficient if not overtly welcoming/friendly. We weren't offered a place to change ..maybe we should have asked . We got our room @ 12.30 . It was... More 

Helpful?
1 Thank paul k
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Hotel, a Luxury Collection Resort, responded to this review

Dear Guest, Thank you for taking the time to share your feedback regarding your last stay at our Resort. We do regret to learn about your experience with the service levels at some of our restaurants. Thank you for highlighting to our attention the service lapses you encountered and on behalf of the team, we would like to extend our... More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

A very fine hotel on a perfect maintained resort. Good swimming pools, nice sun beds and the service they provide is perfect. Little thing is the prices for drinks. Five euros for a bottle of water... But on the other hand... That's what you can expect in a luxury hotel!

Helpful?
Thank Dirk v
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Hotel, a Luxury Collection Resort, responded to this review

Dear Guest, Thank you so much for having the time to share the lovely review about your recent stay at the Pine Cliffs Resort. It is a privilege to have the opportunity to read such praise. We would like to thank you for that on behalf of the entire team. We hope you will give us the pleasure of welcoming... More 

Barcelona, Spain
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked a single night at the end of our 2 week holiday to have a night of luxury in a 5 star resort. Check in was terrible, staff not helpful at all. Then got to apartment and it was a dark and dingy affair in dire need of refurbishment. Bedrooms had single beds rather than the ordered double and twin,... More 

Helpful?
1 Thank Mozzie1969
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Hotel, a Luxury Collection Resort, responded to this review

Dear Guest, First of all, we would like to thank for taking the time to share your recent experience with us. It is of our grave concern to learn about your experience with us and we sincerely apologize, on the behalf of the entire team, with regards to the conditions that led to your frustrations and total disappointment. There are... More 

Lisbon
Level Contributor
60 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
1 of 5 stars Reviewed 1 week ago

Inadmissable that in these days and in a luxxury resort (exception in commun areas not available in the resort apartments) wifi use is collected 15 euros a day. With high lodging prices paied wifi is not admissable in 2016 !!!!

Helpful?
1 Thank Jose P
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Hotel, a Luxury Collection Resort, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Tripadvisor. We do regret to learn about your disappointment regarding the internet, however, please note that we have free wi fi in the 3 reception lobbies 24/7. We have a special daily offer of 10 euros up to 3 users or 15 euros up to 6 users,... More 

Cumbria, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

First of all I will start by saying what a fantastic looking place this is, the grounds are massive and there are so many different areas and facilities... that much that the private transfer driver asked which reception we were going to as there are three different ones! We stayed in the actual hotel, on entrance the reception is gorgeous... More 

Helpful?
2 Thank BarrovianDiner
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Hotel, a Luxury Collection Resort, responded to this review

Dear Guest, Many thanks for your review on your recent stay with us at the Pine Cliffs Resort. We are happy to learn that you perceive us as a favorable Luxury Collection property and that our associates, grounds and facilities exceeded your expectations. We apologize about the shortcomings experienced with our restaurants. Your comments were worth of our best attention... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Internet
  • Free Parking
  • Spa
  • Free Breakfast
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Golf course
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Pine Cliffs Hotel, a Luxury Collection Resort, formerly known as Sheraton Algarve, offers recently renovated rooms, enhanced and extended dining options, and a brand new, 1000m2 Serenity Spa, The Art of Well Being. Pine Cliffs Hotel has a stunning cliff-top location above Portugal's longest beach, Praia da Falésia. All of the beautifully decorated rooms and suites at Pine Cliffs Hotel include in-room entertainment systems with LCD TVs. All rooms also include furnished balconies with garden or sea views. The resort features 5 tennis courts, a 9-hole golf course, a beach club and a mini golf. For children and teenagers, the Junior Club provides a variety of activities such as mini-golf and football. The property is a 1-hour drive from Faro International Airport. Free on-site car parking is available. ... more   less 

Additional Information about Pine Cliffs Hotel, a Luxury Collection Resort

Address: Praia da Falesia, Albufeira 8200-909, Portugal (Formerly Sheraton Algarve Hotel)
Location: Portugal > Algarve > Faro District > Albufeira
Price Range: $193 - $524 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pine Cliffs Hotel, a Luxury Collection Resort 5*
Number of rooms: 217
Reservation Options:
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Also Known As:
Sheraton Albufeira
Sheraton Algarve
Albufeira Sheraton
Pine Cliffs Hotel, a Luxury Collection Resort Albufeira, Portugal - Algarve
Hotel Style:
#2 Business Hotel in Albufeira
#7 Romantic Hotel in Albufeira
#11 Spa Hotel in Albufeira
#16 On the Beach Hotel in Albufeira
#16 Luxury Hotel in Albufeira
#17 Family Hotel in Albufeira
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