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Pine Cliffs Hotel, a Luxury Collection Resort

TripAdvisor$254*
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#18 of 163 Hotels in Albufeira
Certificate of Excellence
05/14/2017 05/15/2017
1 room 2 adults 0 children
$254*
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$258*
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Pine Cliffs Hotel, a Luxury Collection Resort
Pine Cliffs Hotel, a Luxury Collection Resort
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1,102 Reviews from our TripAdvisor Community

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Chicago, Illinois
Reviewed 2 days ago NEW

The property is beautiful! The grounds, rooms, hotel and whole property is kept up immaculately. The landscaping is gorgeous and the cliffs by the beach area is quite picturesque. Yes, the property is huge but you get your bearings quite quickly. I used the Concierge services and found them to be quite helpful and pleasant; they offered good suggestions and...

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Helpful?
Thank Sharon S
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Hotel, a Luxury Collection Resort, responded to this review

Dear Guest, We are so pleased to receive such a nice review, and for knowing that our resort facilities, gardens and all the landscape and views made your week so special. Creating memories it is one of our goals, and we are glad that we were able to achieve it! Thank you so much as well for your compliments and...

Nuremberg, Germany
HOTEL’S FAVORITE REVIEW
Reviewed 3 weeks ago via mobile

Hello everybody Me and my husband spend 10 days at the Pine Cliffs Hotel. We had a duplex Suit in 2 Floors. 2 Terasses with Ocean-view and we couldnt beliebe How beautifull this all was. The best Hotel we ever stayd. Do. you want to know something negativ?? There is nothing. Checking in was relaxed. I couldnt believe the beautifull...

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Helpful?
Thank Salobrepar13
About Hotel's Favorite Review
pinecliffsAlbufeira, Gestor de Relações com o Cliente at Pine Cliffs Hotel, a Luxury Collection Resort, responded to this review

Dear Salobrepar13, We are absolutely thrilled to learn how much you have enjoyed your holidays and thankful for your kind compliments. It is very rewarding to know that you particularly enjoyed our facilities and the special atmosphere that we have the privilege to offer at our resort. Rest assured that we have shared your comments with all our Team to...

Sharm El Sheikh
Reviewed 4 days ago NEWvia mobile

Nice standard of a 5star hotel newly refurbished. Set in a very large complex. Large mature grounds and golf course with plenty of greenery. Wonderful long beach and beach restaurant, all be it a bit of a trip to get too, by lift and a long walkway! Good selection of restaurants spread around the complex especially the Seafood, Steakhouse and...

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Helpful?
Thank SJL09
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Hotel, a Luxury Collection Resort, responded to this review

Dear SJL09, Thank you for your nice words on our facilities and services, and for sharing your experience with the TripAdvisor community. We are pleased to learn that you enjoyed your dining experience in our Pescador, Piri-Piri and O’Grill Restaurants. We took note of your comments regarding the restaurants pricing, and we thank you for giving us your valuable opinion...

Coventry, United Kingdom
Reviewed 4 days ago NEW

we stayed here over Easter and the hotel was excellent. Food, staff, location, service, rooms were all of very good quality. Beach is amazing and the beach restaurant is superb for lunch. The piri piri chicken is ace. A few minor gripes: Ordered a fish from the grill, and it cost 90 Euros. For a FISH !!!! Jesus himself couldn't...

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Helpful?
Thank MBrennan1970
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Hotel, a Luxury Collection Resort, responded to this review

Dear MBrennan1970, Thank you for your review on TripAdvisor. I am pleased to hear you enjoyed your culinary experience in our Beach Bar, but I am disheartened to hear you didn’t receive our gold standard of service in our O’Grill Restaurant. We will take your feedback in regards to our O’Grill and Concierge into consideration as we continuously seek opportunities...

Northumberland
Reviewed 1 week ago via mobile

Not impressed with this place. Expensive restaurants in the hotel. Had to go to restaurants outside which are ok but right on the road. So smell of car fumes, noisy traffic and no nice view of the beach. No restaurants on the beach apart from a pricey hotel one. The kids club is not included in the price and is...

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Helpful?
2Thank Bookshelf_Elf
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Hotel, a Luxury Collection Resort, responded to this review

Dear Bookshelf_Elf, First of all we would like to thank for your comments regarding your recent stay at the Pine Cliffs Resort since they are absolutely indispensable to our continuous process of improvement aiming the high standard service expected by all our dear guests. We are truly disappointed to learn that your experience at our Resort was not up to...

Chicago, Illinois
Reviewed 1 week ago

Everything about this hotel was great, until you eat something. The "lobster" and "avocado" wrap at the beach club was truly one of the worst meals I have ever received at a restaurant. There was a tiny bite of lobster and a tiny bit of avocado. It was abysmal. If I don't think about the wrap I have very positive...

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Helpful?
Thank 126jn
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Hotel, a Luxury Collection Resort, responded to this review

Dear 126jn, First of all we would like to thank you for your feedback posted on Tripadvisor. We are happy to know that overall you have enjoyed your vacation, although we regret to learn that our Resort restaurants did not totally meet your expectations and we would like to present our sincere apologies. We do hope you visit us in...

Copenhagen, Denmark
Reviewed 2 weeks ago

Spent 3 nights here Easter 2017. Room and property was beautiful, no complaints whatsoever in this regard. However, this is a VERY pricey resort which argues it is 5 star quality. It is not. We wanted to relax and have room service. Room service was TERRIBLE! Most times when we called no one would answer, or the front desk would...

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Helpful?
Thank gastut
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Hotel, a Luxury Collection Resort, responded to this review

Dear Gastut, First of all we thank for your comments regarding your recent stay at the Pine Cliffs Resort since they are absolutely indispensable to out continuous process of improvement aiming the high standard service expected by all our dear guests. We are truly disappointed to learn that your experience at our Resort was not up to your expectations so...

Atlanta, Georgia
Reviewed 2 weeks ago

Located on a lovely beach with beautiful cliffs. Wonderful breakfast and dinner buffet at Jardim Colonial with great selections. Got upgrade to a 2 floor suite with ocean view and another room with ocean view in the Neptune Suites wing. Both rooms were spacious with good ocean view. Front desk staffs were friendly and helpful. Accompanied to the room by...

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Helpful?
Thank PP2603
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Hotel, a Luxury Collection Resort, responded to this review

Dear PP2603, Thank you for sharing your experience at the Pine Cliffs Luxury Resort with all TripAdvisor community. We are very thrilled with your kind words regarding our Hotel and its facilities such as our lovely restaurant Jardim Colonial and our Hotel Suites. This is much appreciated by all the Team and it will be shared with them to continue...

Cambridge, United Kingdom
Reviewed 2 weeks ago

Before you read on I should mention that I really like this resort. We had visited once before when the Ocean Suites were under construction and now it is complete it is magnificent. My main issues (as you will read later) is that many of the facilities were closed during a large part of our stay and we were not...

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Helpful?
1Thank the_larb
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Hotel, a Luxury Collection Resort, responded to this review

Dear Guests, First of all we would like to thank you for taking the time to share your feedback on TripAdvisor. Further to your comment it is much appreciated and we regret to learn that on this occasion we have failed to meet your expectations so please accept our most sincere apologies. We would like to thank you for your...

Leeds, United Kingdom
Reviewed 3 weeks ago via mobile

We visited Pine Cliffs resort in October 2016 with my 3 year old son and 6 month old daughter. This was our third holiday as a family of four and we have travelled many times with my 3 year old so I suppose you could say we are seasoned travellers, and mostly visit 5* resorts all over the world. After...

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Helpful?
4Thank Catherine W
pinecliffsAlbufeira, Gestor de Relações com o Cliente at Pine Cliffs Hotel, a Luxury Collection Resort, responded to this review

Dear Catherine W, First of all, we would like to thank you for the time taken to letting us know your opinion on Tripadvisor about your recent stay with us. We also would like to apologize you for the shortcomings experienced and shared by you during your stay at our Resort and please rest assure that they have been promptly...

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05/14/2017 05/15/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Internet
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Pine Cliffs Hotel, a Luxury Collection Resort, formerly known as Sheraton Algarve, offers recently renovated rooms, enhanced and extended dining options, and a brand new, 1000m2 Serenity Spa, The Art of Well Being. Pine Cliffs Hotel has a stunning cliff-top location above Portugal's longest beach, Praia da Falésia. All of the beautifully decorated rooms and suites at Pine Cliffs Hotel include in-room entertainment systems with LCD TVs. All rooms also include furnished balconies with garden or sea views. The resort features 5 tennis courts, a 9-hole golf course, a beach club and a mini golf. For children and teenagers, the Junior Club provides a variety of activities such as mini-golf and football. The property is a 1-hour drive from Faro International Airport. Free on-site car parking is available. ... more   less 

Additional Information about Pine Cliffs Hotel, a Luxury Collection Resort

Address: Praia da Falesia, Albufeira 8200-593, Portugal (Formerly Sheraton Algarve Hotel)
Location: Portugal > Algarve > Faro District > Albufeira
Price Range: $216 - $584 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pine Cliffs Hotel, a Luxury Collection Resort 5*
Number of rooms: 217
Reservation Options:
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Also Known As:
Sheraton Albufeira
Sheraton Algarve
Albufeira Sheraton
Pine Cliffs Hotel, a Luxury Collection Resort Albufeira, Portugal - Algarve
Hotel Style:
#2 Business Hotel in Albufeira
#7 Romantic Hotel in Albufeira
#9 Spa Hotel in Albufeira
#14 Luxury Hotel in Albufeira
#15 On the Beach Hotel in Albufeira
#17 Family Hotel in Albufeira
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Questions & Answers

Here's what travelers have asked, with answers from Pine Cliffs Hotel, a Luxury Collection Resort staff and other travelers.
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Questions? Get answers from Pine Cliffs Hotel, a Luxury Collection Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a good view, if available.”
P8578BAsharons, 2 days ago | Read review
“Ask for room 298 - great views.”
MBrennan1970, 4 days ago | Read review
“Choose a room with an ocean view - its worth the extra money”
Jetsetrose, Jan 6, 2017 | Read review
“There are no rooms that I would reject.”
chigwell2007, Jan 3, 2017 | Read review
“All rooms are great.”
Oilersa, Dec 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$254* /night
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Prices are for 1 room, 2 adults
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