Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
The Pousada Castelo de Estremoz is located in the city of Estremoz, in the Alentejo region, in a castle built by Dom Dinis for Queen Santa Isabel in the 13th century. Located in the historic centre, it is the perfect place for you to discover the city on foot. From the Torre de Menagem (Tower), you can enjoy dazzling views. This luxury hotel offers you magnificent panoramic views of Estremoz and the Alentejana lowlands from its gardens and outdoor pool. In your free time, enjoy the game room with a pool table and board games. For dining, we offer a restaurant and a bar. The rooms are spacious and royally dignified with canopied beds, a TV and free Wi-Fi.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Family
Languages Spoken
English, French, Spanish, Portuguese
Location
Largo de D. Diniz, Estremoz 7100-509 Portugal
Name/address in local language
Pousada Castelo Estremoz
791 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Staying in this hotel felt like being in a museum. Full of history, - so being a guest would probably require some appreciation of the rich history of the location which goes back almost 800 years. This is the best place to stay in Estremoz and, being a formal royal palace, very impressive. Service was at times slow due to COVID-19 - one had to be patient which we gladly were, knowing that the very friendly employees were doing their best to follow the hygiene processes and everyone safe. A very special place to be and probably not something for a mainstream taste. We would have wished some modern elements in the rooms and some practical stowage spaces (e.g. for towels) in the bathroom and some practical elements in the room (such as some more space to store clothes or a little table in the room).
Read more
Date of stay: September 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from maria jesus bordalo, Gerente geral at Pousada Castelo Estremoz
Responded Sep 2, 2020
On behalf of our entire team at Pousada de Estremoz,Santa Isabel, I would like to thank you for taking the time to complete our survey and provide us with your feedback. Your opinion is very important for us to continue improving our service. We were delighted to hear that we met your expectations. It was a great pleasure for us to have you as our guest and we look forward to welcoming you again at our resort. Best regards, Pousadas de Portugal
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We arrived at sunset during a serious windstorm. This was the perfect backdrop for this historic site. Doors and windows rattled and we could imagine ourselves back in time. The decor is original with interesting art , furniture, and tapestries in each area. We had a large bedroom with living area, and entrance hallway and private bath. Some might complain that the bathroom was a bit small but the beautiful marble and updated fixtures were a pleasant surprise. We had a delicious dinner at the hotel and breakfast was included. The property has a church and museum on site for exploring. I would highly recommend a visit here possibly for a couple of days. There is a beautiful pool area as well and the surrounding villages are very interesting.
Read more
Date of stay: January 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Meander822878, Gerente at Pousada Castelo Estremoz
Responded Feb 6, 2020
Dear Guest., Thank you very much for visiting us as well for sharing your kind opinion on Trip Advisor. We hope to welcome you again. Kind regards, Maria de Jesus Bordalo
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Such a beautiful Pousada and wonderful staff. We could not have asked for a better experience! Our room was lovely-very comfortable and every amenity you could want. The building was spectacularly appointed and maintained, The restaurant was closed but the bar menu and staff was very accommodating and had a nice menu that was perfect after a long day of sightseeing. We would love to return some day!
Read more
Date of stay: March 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from maria jesus bordalo, General Manager at Pousada Castelo Estremoz
Responded Mar 23, 2023
Dear Mr./Mrs. suec231, We were delighted to hear that your recent stay at Pousada Castelo Estremoz was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback. Many thanks for choosing Pousada Castelo Estremoz for your holiday. We look forward to hosting you again soon at our hotel. Kind regards, The Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall honestly not worth 185 euros for the night. A simply tea delivered to the room will cost you 8,5€. A simple elétrico boiler is available in pretty much any hotel. Breakfast was nice variety but quality of food could be much better, even if it meant sacrificing some variety of items like croissants and old bread. Restaurant was closed which in a rainy day makes a difference in the comfort of the stay, having to go out to eat. Staff was lovely but accommodations are just not up to Pestana standards I would expect. Nice experience stay at a castle but not to repeat.
Read more
Date of stay: December 2022Trip type: Traveled with family
Room Tip:Plenty of parking but be mindful of the entry as is a two way street in narrow roads.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from maria jesus bordalo, General Manager at Pousada Castelo Estremoz
Responded Dec 27, 2022
Dear Mr./Mrs. GrandTour53959992109, Thank you for taking the time to provide us with your feedback on your experience at Pousada Castelo Estremoz. Your opinion is crucial for us to improve how we work. We would like to sincerely apologize for not fully meeting your expectations and for any inconvenience this may have caused. We have shared your comments with our teams to ensure that improvements will be made. We would like to thank you for staying at Pousada Castelo Estremoz. We hope this experience has not tarnished your impression of our hotel permanently. We would be delighted to change it during your next stay. Kind regards,
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Magical castle hotel with magical views in a magical hill fortress town. Common areas and halls were great (did i mention magical). Have drink in the hall at the bar. Restaurant was the only game in town (another place across the courtyard was closed for the season I think). It serves good local cuisine. Hotel rooms are decorated in a kind of 17th or 18th century style (my wife found them dated and tired. I found them charming.). Have wine and cheese in little store as you come through the gates. Great wine and local cheeses and sandwiches. Great area. We only stayed 2 nights but one could park themselves in a few places in the area for a couple of weeks to take it all in. Like other Pousadas, offered a very good breakfast. If you have trouble walking, a castle hotel like this might be a daunting proposition (there is an elevator so walking is doable with some effort).
Read more
Date of stay: November 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from maria jesus bordalo, Gerente geral at Pousada Castelo Estremoz
Responded Aug 24, 2020
Dear Guest., Thank You very much for your visit before de wourld pandemy. We hope you come back soon. Best regards, Maria de Jesus Bordalo
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I chose hotels based on availability of outdoor dining and room service in order to avoid being indoors eating without a mask. They said room service was unavailable as was outdoor dining because it was full. We had to insist that they allow us to take our breakfast outside on the patio. When we arrived check in person wasn’t wearing a mask. Most staff not wear a mask. Not a covid conscious hotel. Cases in Portugal are surging but they are not taking precautions or making it easy for hotel guests to protect themselves.
Read more
Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from maria jesus bordalo, General Manager at Pousada Castelo Estremoz
Responded Jun 23, 2022
Dear Mr./Mrs. 70ilenem, Thank you for taking the time to provide us with your feedback on your experience at Pousada Castelo Estremoz. Your opinion is crucial for us to improve how we work. We would like to sincerely apologize for not fully meeting your expectations and for any inconvenience this may have caused. We have shared your comments with our teams to ensure that improvements will be made. We would like to thank you for staying at Pousada Castelo Estremoz. We hope this experience has not tarnished your impression of our hotel permanently. We would be delighted to change it during your next stay. Kind regards,
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Approaching Estremoz, we could see the hilltop castle overlooking town. We joked that it was our hotel, which of course it was. The opulent Pousada Castelo Estremoz is in a 13th century castle, and our schmancy room has a great view, and peculiar painting. I had fun poking around taking photos before we headed out to a long late lunch at A Cadeia Quinhentista in a 16th century medieval jail. Laurence tried a traditional sausage fritter dish, and I had a big pot of huge mussels. The couple serving us were so nice and fun and tried to teach us some Portuguese. There is a lot of slurring involved. Maybe an extra glass of wine would help.
We went for a walk around town, which was pretty dead. Maybe because it’s Sunday and siesta time. Perfect for taking pictures. Estremoz is a larger town with a population of 7500, and well known for marble. We can see a huge quarry from our room, and our bathroom is different colors of marble. Even the sidewalks are made of marble chunks.
After our enormous lunch, we wanted an easy dinner at 9pm. We chose a family run pizza place, had a big pizza, and a salad combination of tuna, egg and potato, plus water and a half liter of wine for €22. Miguel told us that he learned English in school from grade one to ten, but it was British. He learned the American dialect by playing video games and watching TV series. I learned how to properly order a crucial phrase of a half liter of white wine, which was €4.50. You can’t not afford to drink at that price.
We are not big breakfast people, but when it is served in a castle, and included in the room rate, you make the effort to get there by 10am closing. It was the best breakfast we’ve had on our trip. The entrance to the castelo tower is in our hotel courtyard, and you can climb up the top for some nice views. I always look for a bird’s eye view in new towns to figure out the lay of land. There are holes in the upper walkway used to pour boiling oil on invaders.
We enjoyed an incredible dinner in our castle dining room, with superb service and beautifully presented delicious courses.
Read more
Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from maria jesus bordalo, General Manager at Pousada Castelo Estremoz
Responded 3 weeks ago
Dear Mr./Mrs. Tanisrovner, We were delighted to hear that your recent stay at Pousada Castelo Estremoz was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback. Many thanks for choosing Pousada Castelo Estremoz for your holiday. We look forward to hosting you again soon at our hotel. Kind regards, The Team at Pousada Castelo Estremoz
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Estremoz pousada is a hotel located in a historic Portuguese castle, where the usual courtesy and great Portuguese friendliness is evident. Very comfortable and with an atmosphere that is not found in other places. The kitchen is very good. The breakfast is very varied, top quality and improves with the grandeur of the room where it is enjoyed.
Read more
Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from maria jesus bordalo, General Manager at Pousada Castelo Estremoz
Responded Mar 9, 2023
Dear Mr./Mrs. joaquinjosecabrera, On behalf of our entire team at Pousada Castelo Estremoz, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Castelo Estremoz. Best regards, The Team at Pousada Castelo Estremoz
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a beautiful Castle to stay in. Many of the historical pieces you can find in hallways and bedrooms are originals from the Castle. The girls loved to stay in a real castle, a real place experience compared to Disney's atmosphere. the tower is really beautiful. Covid turns the experience a bit different at breakfast, but it's very nice. don't miss it.
Read more
Date of stay: October 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from maria jesus bordalo, Gerente geral at Pousada Castelo Estremoz
Responded Nov 3, 2020
Dear Guest., Thank you very much for your visit. We hope to welcome you again soon. Best regards, Maria de Jesus Bordalo
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our family of four ( 2 couples) absolutely loved our stay at Pousada Castelo Estremoz, staying midweek for 2 nights in November 2022. The staff were attentive, friendly and helpful, the rooms were incredibly comfortable, and the common areas were beautifully furnished and appointed. As the hotel was quiet at the time of our stay , our included breakfast was a banquet for our family of four. Whilst it was too cold to swim, we loved exploring the castle grounds , with an easy and charming walk into the village of Estremoz, which itself whilst undergoing some road works, offered some fantastic dining options. We found Estremoz to be perfectly located for the Alentejo leg of our Portugal road trip. Pousada Castelo Estremoz represented fantastic value for money for us, and our stay here was a highlight of our trip. I highly recommend this hotel/castle!
Read more
Date of stay: November 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Simple, at the entrance of the Pousada. Just park and walk around the city. It's great! Pick the car just to go to the "adegas" to make a wine taste. I advise to go to João Portugal Ramos. The wine stages hearing classical music... Just great!
"Driving there a challenge, one I enjoy but maybe not for all. Make reservations when you go out for dinner, but there are great places and the castello a good option too."
There are more places to choose from in the Estremoz area.
PRICE RANGE
$88 - $128 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pousada de estremoz - rainha santa isabel hotel estremoz, pousada de hotel estremoz
FORMERLY KNOWN AS
Pousada de Estremoz - Rainha Santa Isabel
LOCATION
PortugalAlentejoEvora DistrictEstremoz
NUMBER OF ROOMS
33
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
