We stayed here for my partner’s 40th and we were very impressed. We were made to feel very welcome and the service was overall very good, especially the lady during breakfast; she was absolutely lovely! The hotel lobby is very welcoming and cozy with a log fire and some sofas and stylish arm chairs. The executive suite we stayed in was quite grand, a bit like staying at 10 Downing Street with all the necessary amenities and luxury products such as Clarins soaps and shampoos. What could improve though is some real fruit in the fruit bowl rather than the plastic ones as well as real flowes. It would make the suite feel a bit more luxurious. Now it felt slightly tacky. Additionally, more importantly, why is there no coffee machine in the suite? Therefore I couldn’t give full marks I’m afraid. The hotel is centrally located with everything reachable on foot. If you arrive by car there is a parking available at the back of the property with ample space for 15 euros per night. We didn’t get a chance to sample the food in the restaurant, but the restaurant looked quite nice and stylishly decorated. We did visit the cool cocktail bar and enjoyed it very much! Overall a very lovely stay with attentive staff looking after us. We would definitely come back but we suggest you take those improvements into account. The suite needs to feel luxurious. Plastic fruit and flowers shouldn’t be present! …
It is the third time I stayed in this hotel. The rooms are nice and the personnel always friendly and smiling. I had dinner in the brasserie without a reservation and I must say the service was exceptional (especially a lady with the curly hair) I asked her to propose what should I eat and the filet she served was really amazing! Congrats! I will definitely come back!
A ‘go to’ place on a visit to Kortrijk. Having been numerous times for lunch during visits, the standard has never faltered. Excellent food in the Brassiere accompanied by one of the best gins in the land. The staff are friendly and attentive and match the understated classical elegance of their surroundings.
If there is anything I hate, it is when hotels can't even get your name right. This happens to be the case with this hotel. In my email-correspondence they spell my name wrongly, which for me is a clear sign that they don't really care about their guests. I hope the stay will make up for this, but it's a bad start.
I very much enjoyed my stay. The hotel is historic and elegant, service personnel very friendly and responsive, truly a European feel, breakfast was top notch, the only down side was parking that was via an alley but was safe at all times, many-many restaurants nearby and visit small cafes/pubs for best prices and feel of the town, train service to about anywhere very close by, get out an explore this is a great place to walk, rooms very clean and no problems with dog hair and dogs in general, the hotel is somewhat dated in areas but that can be overlooked as it retains is historic feel
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