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Thermae Palace Hotel

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456 Reviews from our TripAdvisor Community

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Showing 126: English reviews
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 1 week ago

Urgent attention needed to the rooms as they are more basic and worn out that fred flintstones cave house. Hotel is massive with huge long walks to some of the rooms. Restarant was ok but we had a corporate set menu so i cant comment on the standard menu or cost. Bar was ok and a local beer called Bollo*ks... More 

Helpful?
Thank Scott R
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I visited this hotel for the 3rd time. Especially the location is great since it is located directly near the beach and boulevard. Even though the hotel could use more maintenance it's just wonderful! The rooms are very spacious and well equipped. Staff is friendly. Within 10 minutes you'll find the theatre & casino, restaurants, bars and shops. If you... More 

Helpful?
Thank Jan Anita L
Level Contributor
54 reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 1 week ago

Although this old hotel has some charme, the rooms really need an urgent renovation ( see photos). Bed is quite comfortable and matras/pillows almost new. Rooms are big and terrace super ( after also a renovation). Breakfast is ok. But there is also a security issue: the emergency exit plan in the room does NOT show where the room exactly... More 

Helpful?
Thank Victor B
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Don't waste your time or money on this hotel. The service is appalling, quality rubbish and the rooms are ancient. You can't even call reception from your room so needless to mention how terrible the wifi service is.

Helpful?
Thank Nicke07

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Henley-on-Thames, United Kingdom
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

A historic building once a palace. Rooms are large but tired, great tv but awful wifi. Breakfast menu never changes, same everyday. Great location on Boardwalk, friendly and helpful staff. So hope it gets upgraded! Great views of the channel and near top class cafes.

Helpful?
Thank Arakis12000
2 reviews
2 of 5 stars Reviewed July 25, 2016 via mobile

I stayed at the hotel with my grandmother who is disabled, and therefore we booked a room with a walk-in shower. However, once we reached the hotel it became clear that the walk-in shower was actually not suitable for disabled persons; the tap to turn the shower on was in the bath, making it difficult to reach for people who... More 

Helpful?
Thank Peach M
Fayetteville, AR
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed May 21, 2016

$150 Euros for a non-ocean view. The exterior is pretty run down. The service is fine. The rooms are well appointed. The exterior is in poor shape. Needs a paint job and needs some renovations. Even the front steps (which are non functional) have grass growing out of them. Rooms have quite a few amenities including nice TV, fridge, and... More 

Helpful?
Thank DiverScientist
Brussels, Belgium
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 17, 2016

Thermae palace is probably one o the few four star resorts at the very seaside on the Belgian coast Great facilities : parking , fitness , bikes . the rooms are ample and well kept ; Of course the continuation of the overall building would be very welcome . The menu in Brasserie albert is traditional and of good quality... More 

Helpful?
Thank alinos2013
Dave
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed April 19, 2016

The hotel is not worth to have 4 stars. Reception OK but if you use "stagiaires" please let them be guided by a professional. Hotel management should apply what they write in their brochure. Your are requested to pay immediately although brochure mentions a renovated payment method : at the "check out" ! Don't order the "salade de crevettes" since... More 

Helpful?
Thank 56marieth_r_ser
Bangkok, Thailand
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed April 9, 2016

Very nice , attentive ,keen staff and that's it. Terrible breakfast , cold egg , cold coffee , it isn't worth the money . We decided to book this hotel because of the history but the room while not fancy was filled with old and crack . Its pity .

Helpful?
Thank jnaby
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Historic Hotel of Belle Epoque style, in seafront location, within walking distance of downtown area & Kursaalcasino. ... more   less 

Additional Information about Thermae Palace Hotel

Address: Koningin Astridlaan 7, Ostend 8400, Belgium
Location: Belgium > Flanders > West Flanders Province > Ostend
Price Range: $112 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Thermae Palace Hotel 4*
Number of rooms: 159
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Also Known As:
Thermae Palace Ostende
Hotel Thermae Palace
Hotel Style:
#6 Luxury Hotel in Ostend
#8 On the Beach Hotel in Ostend
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