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Thermae Palace Hotel

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Thermae Palace Hotel
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468 Reviews from our TripAdvisor Community

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Showing 129: English reviews
Oostende, West-Vlaanderen, Belgium
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

the rooms are outdated: worn and stained carpet, worn upholstery on the armchairs, no way you can open the window because the curtains cannot be opened and are stuck to the curtain rail. the bathroom is clean however. Breakfast : no special choice ( price €20), not even champagne on Sunday, no explanation, at 9:55 a very surly older woman... More 

Helpful?
Thank Denise S
Benfleet, United Kingdom
Level Contributor
169 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We attended here for a large family gathering (did not stay, just added the function room). I agree with some of the reviews that's says it looks tired, for the grandness of it it does seem that some areas need a bit of attention. However the function area was lovely and could not fault the staff who were very attentive... More 

Helpful?
Thank johanna c
Level Contributor
3 reviews
2 of 5 stars Reviewed 3 weeks ago

The big Albert 1 dining room is just wonderful, with the old stylish artwork posters, with the lights - there is enough space for discrete luncheons, and the service is OK and friendly. However, the food is below the level that you would expect in such a nice place. That is a real pity because, the restaurant was fully occupied... More 

Helpful?
Thank Ivan S

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Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Urgent attention needed to the rooms as they are more basic and worn out that fred flintstones cave house. Hotel is massive with huge long walks to some of the rooms. Restarant was ok but we had a corporate set menu so i cant comment on the standard menu or cost. Bar was ok and a local beer called Bollo*ks... More 

Helpful?
Thank Scott R
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 20, 2016 via mobile

I visited this hotel for the 3rd time. Especially the location is great since it is located directly near the beach and boulevard. Even though the hotel could use more maintenance it's just wonderful! The rooms are very spacious and well equipped. Staff is friendly. Within 10 minutes you'll find the theatre & casino, restaurants, bars and shops. If you... More 

Helpful?
Thank Jan Anita L
Level Contributor
56 reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed August 17, 2016

Although this old hotel has some charme, the rooms really need an urgent renovation ( see photos). Bed is quite comfortable and matras/pillows almost new. Rooms are big and terrace super ( after also a renovation). Breakfast is ok. But there is also a security issue: the emergency exit plan in the room does NOT show where the room exactly... More 

Helpful?
Thank Victor B
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed August 7, 2016

Don't waste your time or money on this hotel. The service is appalling, quality rubbish and the rooms are ancient. You can't even call reception from your room so needless to mention how terrible the wifi service is.

Helpful?
Thank Nicke07
Henley-on-Thames, United Kingdom
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed August 3, 2016 via mobile

A historic building once a palace. Rooms are large but tired, great tv but awful wifi. Breakfast menu never changes, same everyday. Great location on Boardwalk, friendly and helpful staff. So hope it gets upgraded! Great views of the channel and near top class cafes.

Helpful?
Thank Arakis12000
2 reviews
2 of 5 stars Reviewed July 25, 2016 via mobile

I stayed at the hotel with my grandmother who is disabled, and therefore we booked a room with a walk-in shower. However, once we reached the hotel it became clear that the walk-in shower was actually not suitable for disabled persons; the tap to turn the shower on was in the bath, making it difficult to reach for people who... More 

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Thank Peach M
Fayetteville, AR
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed May 21, 2016

$150 Euros for a non-ocean view. The exterior is pretty run down. The service is fine. The rooms are well appointed. The exterior is in poor shape. Needs a paint job and needs some renovations. Even the front steps (which are non functional) have grass growing out of them. Rooms have quite a few amenities including nice TV, fridge, and... More 

Helpful?
Thank DiverScientist
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Historic Hotel of Belle Epoque style, in seafront location, within walking distance of downtown area & Kursaalcasino. ... more   less 

Additional Information about Thermae Palace Hotel

Address: Koningin Astridlaan 7, Ostend 8400, Belgium
Location: Belgium > Flanders > West Flanders Province > Ostend
Price Range: $111 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Thermae Palace Hotel 4*
Number of rooms: 159
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Also Known As:
Thermae Palace Ostende
Hotel Thermae Palace
Hotel Style:
#6 Luxury Hotel in Ostend
#9 On the Beach Hotel in Ostend
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